Associate Onboarding Specialist - Remote (Mexico City)

About Owner.com Owner.com helps local restaurants grow by using advanced AI. Our technology improves SEO, marketing, and online ordering, making it easier for restaurants to increase direct orders. Instead of handing off complex software, Owner.com offers a streamlined system managed by a team with industry experience. Clients benefit from access to engineers and marketers, resources usually available only to large chains. Our Vision Owner.com exists to help independent restaurants compete and succeed online. But our mission goes further. Many local businesses struggle as large tech companies take their customers and profits. Once our restaurant solutions are fully developed, we plan to expand and support other local businesses as well. We see a future where millions of local business owners use our technology to thrive in the digital world. Read our Series C memo Company Growth Since our start in 2020, Owner.com has generated revenue in the tens of millions and processed more than half a billion dollars in online orders. Today, 1 in 5 Americans has used an Owner.com website. We have helped over 20,000 restaurant owners save nearly $200 million in fees. Our Team Our team includes talent from companies like Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire, and Stripe. As we plan for significant growth in 2026, we welcome people who want to make a difference for local businesses.

About Doctoralia Mexico Doctoralia connects millions of patients with healthcare specialists, offering digital tools that help transform clinical practice. As a leading SaaS platform in Mexico and a global reference in digital healthcare, the company focuses on making healthcare more efficient and centered on patient needs. Role Overview: Onboarding Customer Success Specialist This role supports healthcare professionals as they join the Doctoralia platform. The Onboarding Customer Success Specialist guides new users through their first steps, builds trust, and helps them become confident with Doctoralia’s digital solutions. The goal is to set up each specialist for long-term success and support the shift toward digital healthcare. Main Responsibilities Manage the complete onboarding process for new clients, ensuring smooth integration and early confidence with the platform. Train and guide healthcare professionals in using Doctoralia’s digital tools, adapting training to each specialist’s needs. Spot areas for improvement during onboarding and suggest practical solutions to improve the user experience. Track each client’s progress in the early stages, anticipating and resolving issues before they become obstacles. Work closely with Product and Support teams to share user feedback and help improve Doctoralia’s solutions. Professional Profile Experience: 1 to 2 years in Customer Success or Account Management, handling a portfolio of 100-150 clients. Tech Savvy: Comfortable working in startup, marketing, or advertising settings. Data-Driven: Able to read and analyze data to improve campaign results. Location This position is based in Mexico City.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with specialists through a digital platform. The company focuses on making clinical practice more efficient and patient-centered using SaaS solutions for the medical sector. Role Overview: Operations Support Specialist The Operations Support Specialist helps coordinate and improve daily operations at Doctoralia. This role supports both internal teams and external clients, handling administrative tasks, resolving incidents, and suggesting ways to streamline processes. The position is based in Mexico City. What You Will Do Support internal teams with daily operations, ensuring processes run smoothly and incidents are addressed promptly. Maintain and update databases, reports, and documentation, keeping information accurate and confidential. Spot opportunities to improve operational procedures and recommend solutions to boost efficiency. Coordinate with suppliers and internal departments to meet deadlines and uphold service quality. Monitor key operational metrics and provide insights to support decision-making. What We Look For Experience: 1 to 2 years in operations, administration, or support roles, with a background in administrative work and incident management. Work Environment: Comfortable in startup, marketing, or advertising settings. Technical Skills: Familiar with Jira, Salesforce, CRMs, and operational management platforms. Soft Skills: Strong organizational ability, proactive approach, and a knack for solving problems.

Join ALTEN Mexico as a Junior Java Developer and become an integral part of our team dedicated to engineering and technology solutions. You will engage in innovative projects across diverse industries, including Automotive, Energy, Aeronautics, Banking, Telecommunications, and more.In this role, you will be accountable for the development, integration, and modernization of software tools essential for validation and automation processes.The position necessitates a strong technical grasp of Java, backend architectures, integration with DLLs (JNI/JNA), validation flow automation, communication between heterogeneous tools, and connection with NI or dSPACE platforms. Additionally, you will ensure delivery quality by adhering to best development practices, testing, documentation, and traceability via GitHub and Rally.

ALTEN México is seeking a Senior Ariba Consultant (Certified) to join our dynamic team immediately for an exciting project. The ideal candidate will possess robust experience in implementing Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network. This role requires strong technical skills for configuration and functional validation, as well as the ability to collaborate effectively within multidisciplinary teams in fast-paced environments.Main ResponsibilitiesDevelop functional designs, workbooks, and technical documentation.Configure and validate features of Ariba Strategic Sourcing (Sourcing, SLP, Contracts) and Ariba Network.Conduct testing and provide support during production releases.Document processes and ensure quality assurance in functional deliverables.Collaborate with internal IT and business teams to ensure proper implementation of solutions.

About Doctoralia Doctoralia connects millions of patients with healthcare professionals, helping to make healthcare experiences more human through technology. As a leading SaaS platform in Mexico’s medical sector and a global reference, the company focuses on efficient, patient-centered digital solutions. Role Overview: Sales Trainer The Sales Trainer will play a key role in developing and delivering training programs for both new hires and current team members in Mexico City. This position supports the growth of internal talent and helps the sales team reach its highest potential in productivity and performance. The Trainer ensures every team member understands company processes, tools, and standards. Main Responsibilities Design and deliver training programs for new and existing staff. Create training materials, including presentations, manuals, guides, and digital content. Work with team leads and managers to identify training needs. Assess training effectiveness through evaluations and ongoing feedback. Track participant progress and provide coaching as needed. Keep training records and reports up to date. Update training content when processes, policies, or tools change. Facilitate workshops, group sessions, and one-on-one trainings. Professional Profile Bachelor’s degree in Human Resources, Administration, Psychology, Education, or a related field (preferred). Previous experience as a Trainer, Instructor, or Training Specialist in sales. Strong communication and presentation skills. Ability to motivate and develop participants. Knowledge of training and learning techniques.

Greetings! We are Fever, the premier technology platform transforming the landscape of culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. By leveraging our advanced technology and data-driven strategies, we are changing how individuals connect with live entertainment. Each month, over 300 million people across more than 55 countries (and growing) are inspired by our platform to uncover unforgettable experiences, while we empower event creators with our insights and technology to innovate, grow, and attract new audiences.Our achievements? We have partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and received backing from prominent global investors! Quite impressive, right? To fulfill our mission, we are seeking passionate individuals with a proactive mindset, eager to help shape the future of entertainment!Are you ready to be part of this exciting journey?Now, let’s delve into this role and your contributions towards achieving Fever’s mission.ROLE OVERVIEW: We are in search of a motivated individual to join our Sales Operations team. Your responsibilities will include:Oversight of our internal Back Office system.Creation and management of all plans that are added to our platform.Weekly monitoring of database queries to ensure optimal performance of our plans.Collaboration with various teams to implement necessary changes in marketplace configuration.

At Darwin AI, we believe that individuals should focus on what only humans can do—empathy, creativity, and strategy. Everything else, the repetitive and tedious tasks, can be handled by AI. Discover more about us here.As an Operations Associate, you will work closely with the Head of Operations to ensure our processes are as intelligent as our technology. We are looking for a proactive individual with an ownership mentality who isn’t afraid to get their hands dirty and is eager to learn how to scale an AI startup from the inside.What Will You Do?1. Process Optimization: Identify flaws in current workflows and design and implement enhancements in Onboarding, Customer Success, and Support.2. Strategic Intervention: Directly engage with accounts needing assistance, proposing and executing solutions to enhance customer experience.3. Data-Driven Analysis: Utilize Excel/Sheets to analyze operational metrics and uncover improvement opportunities.4. Customer Voice: Gather critical user feedback to assist the product team in prioritizing the roadmap.5. Documentation: Create the "bible" of our processes to enable orderly team growth.

Join Lalamove as an Inbound Sales Associate, where you will play a pivotal role in driving our sales initiatives. In this dynamic position, you will engage with potential customers, understand their needs, and guide them to the best solutions we offer. Your ability to build relationships and communicate effectively will be essential in converting inquiries into loyal customers.

Role Overview Inetum2 is hiring a Batch Scheduling Specialist in Mexico City. This position focuses on managing and optimizing batch scheduling processes to support efficient operations. The role centers on executing batch schedules with attention to accuracy and timeliness, making sure they align with business needs. Main Responsibilities Manage and execute batch schedules across the organization Analyze scheduling data to spot trends and identify areas for improvement Work with cross-functional teams to coordinate scheduling activities Implement process improvements that support operational performance Who Succeeds in This Role Proactive problem solvers who look for ways to improve processes Individuals comfortable working with teams from different departments Those who enjoy using analytical skills to drive efficiency People who adapt well in changing or high-activity settings This role is based in Mexico City with Inetum2.

About the RoleThe Intelligence Specialist will join our data analysis team, utilizing various sources and tools to extract information. Your mission will be to transform data into actionable insights and identify new opportunities for our clients.Key ResponsibilitiesExtract, process, analyze, and present data focused on strategic objectives for the team and clients.Create detailed reports, including daily, weekly, and monthly alerts and summaries.Continuously monitor social media and media outlets to identify and map topics of interest for our clients, pinpointing both opportunities and threats.Manage alerts and crises by monitoring and measuring impact.Innovate and develop new processes or tools to automate tasks and add value for teams and clients.Define listening and monitoring strategies for brands and internal teams, from query definition to implementation and reporting.Develop trend reports to detect opportunities.Implement new measurement and scoring methods, alongside developing and maintaining KPIs and indicators.Extract, transform, and visualize data for final clients.

About Doctoralia Doctoralia’s mission is to humanize healthcare through technology. As a leading SaaS platform in Mexico’s medical sector, Doctoralia connects millions of patients with specialists and helps transform clinical practice into a more efficient, patient-focused digital experience. Role Overview The Customer Success Inbound Agent serves as a strategic partner to healthcare professionals, supporting their success and business growth. This role is the first point of contact for new clients, guiding them through adopting Doctoralia’s digital solutions and ensuring a positive experience from the start. The focus is on building strong, lasting relationships and helping doctors get the most value from the platform. What You Will Do Handle incoming requests from new clients, offering tailored guidance to understand their goals and needs. Lead the onboarding process so users can make the most of the platform’s features from day one. Serve as the main contact for clients: answer questions, provide support, and anticipate needs with empathy and speed. Track how clients use the platform by monitoring key metrics and use data to spot areas for improvement or where intervention is needed. Work closely with sales and product teams to share feedback on client experiences and help improve processes and services. Location This position is based in Mexico City.

Join our dynamic Customer Onboarding team at Turnitin as an Onboarding Consultant, a role that empowers you to engage and motivate both new and existing customers across the Americas. We are looking for a passionate and meticulous education technology professional who thrives in a flexible environment.In this position, you will play a crucial role in ensuring customer success by guiding them through change management and training. You will share industry best practices and facilitate the seamless implementation of our Turnitin product suite. By taking a consultative approach, you will tailor your guidance to align with each customer’s unique goals and challenges, ensuring they feel supported throughout their adoption journey.Your responsibilities will include delivering inspiring and interactive training sessions, helping customers integrate our products into their teaching and learning strategies effectively. You will also be a trusted partner, assisting customers in translating best practices into practical workflows that meet their institutional needs. With empathy and optimism, you will address technical challenges and proactively identify potential risks associated with product adoption, recommending strategies to foster successful outcomes.Additionally, you will manage the onboarding process from start to finish, coordinating various projects, and maintaining exceptional communication with customers. Your expertise will not only enhance customer satisfaction but also extend Turnitin’s influence in promoting academic integrity worldwide.

About UsDoctoralia is on a mission to humanize the healthcare experience through technology. As the leading platform in the Mexican market and a global benchmark for SaaS solutions in the medical sector, we connect millions of patients with specialists, transforming clinical practice into a digital, efficient, and patient-centered experience.We are currently seeking a passionate and results-oriented B2B Sales Leader with a strategic vision to drive company growth by acquiring new clients and strengthening business relationships in the healthcare sector.Role OverviewAs the B2B Sales Leader, you will lead and motivate a sales team focused on clinics, designing strategies for acquiring new clients and developing robust business relationships within the healthcare sector. You will play a crucial role in expanding our market presence, guiding sales objective fulfillment, and driving initiatives that create value for both clients and the company.

About Doctoralia Doctoralia leads the Mexican healthcare technology market, connecting millions of patients with medical specialists. The company focuses on improving the healthcare experience through SaaS solutions that help clinics and professionals deliver more efficient, patient-centered care. Role Overview: Field Sales Executive The Field Sales Executive represents Doctoralia directly to doctors, clinics, and hospitals in Mexico City. This role centers on expanding Doctoralia’s client base and strengthening relationships across the healthcare sector. Expect to spend most of your time onsite with potential and existing clients, acting as the face of Doctoralia’s technology and services. What You Will Do Build and maintain strong relationships with healthcare professionals and organizations Identify new business opportunities and drive customer acquisition Represent Doctoralia’s digital solutions to medical providers, demonstrating their value in transforming clinical practice Deliver personalized and attentive service to ensure a positive client experience Location This position is based in Mexico City.

At Appian, our core values of Intensity and Excellence shape our identity. We uphold high standards in all our endeavors, ensuring that our work is conducted with diligence and quality. We face every challenge with determination and commitment, holding ourselves accountable to deliver outstanding results. By joining Appian, you become part of a dedicated team focused on achieving ambitious goals collectively.We are passionate about technology—both in creating it and utilizing it. Joining the Appian CIO team offers you the chance to learn in a collaborative environment that prioritizes personal and professional development. Our mission is to transform the way people work by simplifying the Appian platform, enabling our customers to flourish.Our Solution Engineering team is committed to exceptional customer service. We seek an Associate Solution Engineer, a versatile technical professional eager to explore how things function. In this role, you will become proficient in the intricacies of the Appian platform and gain comprehensive experience that will aid your technical career. You will engage with all facets of the Appian platform—from data analysis to innovative problem-solving—addressing complex technical challenges while alleviating our customers' concerns.This position is based at our Mexico City office in Coyoacan. Appian embraces an in-person collaboration culture, which we believe is essential to our mission of excellence. Employees in this role are expected to work in the office five days a week to nurture this culture and ensure our continued success through shared ideas and teamwork. We believe that being present in the office fosters greater opportunities to collaborate and celebrate the exceptional individuals at Appian.

Role overview The Batch Scheduling Specialist position at Avangrid centers on optimizing batch processes and ensuring stable system operations. Working from Mexico City, this role aims to streamline scheduling activities and contribute to efficient workflows across the organization. Main responsibilities Manage and enhance batch scheduling processes to support business needs Find ways to improve efficiency in daily operations Maintain smooth operations by implementing effective scheduling practices Location This role is located in Mexico City.

Doctoralia connects patients and medical specialists in Mexico through technology. As a leading healthcare platform and SaaS provider for the medical sector, Doctoralia supports millions in accessing care and helps clinics deliver digital, patient-centered services. Role overview The Customer Success Team Leader oversees a team that responds to support requests by phone, chat, and email. The main goals are to maintain high customer satisfaction (CSAT) and strong first call resolution (FCR) rates. This leader guides team members to understand client needs, resolve issues, and provide timely solutions. What you will do Manage and support a customer success team handling incoming inquiries across multiple channels Coach team members to address client needs and challenges effectively Monitor and improve CSAT and FCR metrics Work closely with other internal teams to achieve service goals and drive continuous improvement Location This position is based in Mexico City.

About the CompanyAt Doctoralia, we strive to humanize healthcare experiences through innovative technology. As the leading platform in the Mexican market and a global reference in SaaS solutions for the medical sector, we connect millions of patients with specialists, transforming clinical practice into an efficient digital experience focused on patient needs.We are currently seeking a passionate and results-driven B2B Sales Executive with a strategic vision to contribute to the growth of our company by driving client acquisition and strengthening commercial relationships in the healthcare sector.Role OverviewAs a B2B Sales Executive, you will spearhead Doctoralia’s commercial expansion in the healthcare sector by managing strategic relationships with healthcare professionals and clinics. You will lead the identification, prospecting, negotiation, and closing of new B2B agreements, positioning our technological solutions as a key ally in the digital transformation of the sector. Your ability to understand client needs and create value will be essential to achieving our ambitious growth objectives.

Role Overview inetum2 is hiring an Incident & Problem Management Specialist in Mexico City. This position focuses on keeping IT operations running smoothly by handling incidents and addressing problems as they arise. Main Responsibilities Identify and resolve technical issues within the IT infrastructure Manage incidents from detection through resolution Work to maintain steady operational workflows Location Based in Mexico City.