On-Site Technical Support Engineer

icorp seeks an On-Site Technical Support Engineer for its Mexicali location in Colonia Ignacio Allende. This position suits recent IT graduates or those with direct user support experience. The role centers on providing technical assistance in a professional environment, offering practical exposure to troubleshooting and user support tasks on site. Schedule …

Join our dynamic team at Bosch Group as an IT Support Analyst, where you will play a crucial role in ensuring our IT systems operate smoothly and efficiently. You will assist in troubleshooting, diagnosing, and resolving IT-related issues, while also providing exceptional customer support to our team members. This position offers an exciting opportunity to develop your skills in a fast-paced environment.

Who We Are:SupportYourApp is a pioneering leader in Support-as-a-Service, collaborating with renowned tech companies and industry giants such as MasterCard, Calm, and MacPaw since 2010. Our operations span over 30 countries, delivering secure customer and technical support in 60 languages across a multitude of sectors. Imagine being part of a dynamic team that shapes the future of SaaS, software, and hardware solutions worldwide.Become a valued member of our community as a Customer Support Consultant and flourish in a vibrant multicultural and multilingual setting from the comfort of your home. Unleash your potential by acquiring new skills and achieving ambitious goals within our People First management philosophy. Interested? Let’s explore what it takes.Your Responsibilities:Provide exceptional customer support via email communications.Foster strong, long-term relationships with customers.Stay updated with the latest tools and technology.Safeguard sensitive customer data with utmost care.Implement innovative customer satisfaction practices.Maintain a thorough understanding of client solutions to meet KPIs.Collaborate effectively with developers and cross-functional teams.Qualifications for Success:Fluent English and Spanish communication skills (C1/C2 level, both spoken and written).A minimum of 6 months of experience in customer support is essential.Proficiency in Excel and knowledge of logistics.Strong analytical and research capabilities.A positive, proactive, and responsible demeanor.A personal computer with at least 8GB of RAM and a reliable internet connection (minimum 50 Mbps download and 40 Mbps upload).Desirable Skills:Experience with Intercom and Salesforce is a plus.Benefits:Flexible work schedule.Fully remote collaboration.An inclusive international work environment.Compensation in USD.Referral rewards program.Balanced project workload with personal time, alongside a comprehensive internal health policy.Supportive leadership focused on your growth and long-term partnership.Opportunities for self-development and a culture of trust, free from time-tracking.*The benefits and conditions may vary based on your engagement terms. Specifics regarding compensation, benefits, and work conditions will be detailed in your agreement if selected.

Join Intuitive Surgical, Inc. as an Equipment Engineer, where you will play a critical role in enhancing our innovative surgical technologies. You will be responsible for maintaining and optimizing our equipment to ensure the highest standards of performance and reliability. This role offers a unique opportunity to work in a dynamic environment that fosters creativity and professional growth.

Join us as an Industrial Engineer 3 at Intuitive Surgical, a pioneering company in the field of robotic-assisted surgery. In this role, you will leverage your engineering expertise to optimize processes and enhance operational efficiency within our manufacturing environment. Your contributions will play a crucial role in advancing healthcare technology and improving patient outcomes.

Join our innovative team at Intuitive Surgical as a Risk Management Engineer III, where you will play a pivotal role in safeguarding our advanced robotic surgical systems. As an integral part of our engineering team, you will be responsible for identifying potential risks, implementing mitigation strategies, and ensuring our products meet the highest safety standards.

Bluelight Consulting is a premier software consultancy committed to crafting innovative technology solutions that significantly enhance the user experience. As we continue to grow, we strive to deliver outstanding service to our clients while maintaining a strong focus on quality and customer satisfaction. Our mission extends beyond developing cutting-edge applications; we aim to cultivate a collaborative and enriching workplace that empowers each team member to achieve their full potential. With operations spanning the United States and Central/South America, Bluelight is in an exciting growth phase, consistently seeking exceptional talent to join our vibrant and diverse community.We invite passionate and skilled individuals to join our fast-paced team at Bluelight Consulting. This position is perfect for those who thrive in a dynamic environment where everyone's contributions are valued. You will engage in meaningful projects, crafting high-quality applications that make a mark in the industry. We emphasize continuous learning, personal development, and dedication, offering a collaborative atmosphere that encourages professional growth. If you are enthusiastic about software development and wish to be part of a forward-thinking consultancy, we encourage you to apply and embark on this exciting journey with us.

As a Senior Continuous Improvement Quality Engineer at Intuitive Surgical, you will play a vital role in enhancing our quality processes and driving continuous improvement initiatives. You will utilize your expertise in quality engineering to identify opportunities for process optimization, ensuring that our products meet the highest standards of quality and compliance.Your responsibilities will include conducting root cause analysis, implementing corrective actions, and collaborating with cross-functional teams to foster a culture of quality excellence. This position offers the opportunity to make a significant impact on our operations and contribute to the development of innovative medical technologies.

Primary Function of Position:As a Senior Software Development Engineer, you will be instrumental in the Software Engineering team, driving the development of innovative surgical robotic instruments and accessories. Your expertise will focus on creating software and algorithms that ensure the safety and kinematic performance of each instrument. This role demands close collaboration with product development teams, systems analysts, electrical engineers, mechanical engineers, manufacturing engineers, and quality engineers to establish a cohesive diagnostic strategy and develop software solutions accordingly.Roles & Responsibilities:Architect, design, and implement software systems that control machinery to optimize the manufacturing process.Develop and maintain software infrastructures that facilitate the extraction of valuable insights from generated data.Comprehend the operational and control aspects of new products and devise strategies to maintain their integrity during high-volume production.Design, document, and validate software applications for manufacturing new instruments and accessories.Adhere to best practices in software development methodology.Take ownership of manufacturing software projects and collaborate with cross-functional teams to ensure timely completion.Provide support for existing production software systems.

Join our innovative team as an Accounts Receivable Support Analyst at Intuitive Surgical, where you will play a vital role in ensuring financial accuracy and customer satisfaction. In this position, you will be responsible for processing invoices, reconciling accounts, and supporting our sales teams in their financial interactions with clients. Your analytical skills will be essential as you help maintain our financial integrity and contribute to our mission of advancing minimally invasive surgical technology.

Join Bluelight Consulting as a Fullstack Engineer specializing in Python and React. In this remote position, you will contribute to innovative projects that enhance user experience and drive business success. Collaborate with a talented team of developers, participate in code reviews, and engage in agile development processes to deliver high-quality software solutions.

Join our dynamic team at Intuitive Surgical as an IT Technician. In this role, you will be responsible for providing technical support and solutions to ensure our IT systems run smoothly and efficiently. Your expertise will help maintain and troubleshoot hardware and software issues, providing top-notch service to our employees.

As a Senior Material Change Control Specialist at Intuitive, you will play a pivotal role in ensuring the seamless management and implementation of material changes within our production processes. You will collaborate closely with cross-functional teams to assess the impact of material modifications, ensuring compliance with regulatory standards and maintaining the integrity of our products.Your analytical skills will be essential as you evaluate risks and develop strategies for effective change control. This position requires a proactive approach to problem-solving and a thorough understanding of material specifications and quality assurance processes.