Office Manager, Workplace Experience

OpenTable connects diners and restaurants through technology, supporting over 60,000 partners worldwide. As part of Booking Holdings, OpenTable brings decades of experience to the hospitality industry, helping restaurants focus on their teams, guests, and business growth. Every team member at OpenTable contributes to a collaborative, hospitality-driven culture. The Melbourne office is part of a global network committed to excellence in workplace experience. Role Overview The Office Manager, Workplace Experience, creates a welcoming and productive in-office environment. This role covers a range of responsibilities: daily office operations, facilities management, event planning, and fostering a sense of connection among employees. Hospitality and attention to detail are central to the position. Contract type: 9-month fixed-term maternity leave cover, with potential to extend to 12 months. Schedule: Part-time, 60% (3 days per week) in the Melbourne office. Required days: Monday, Thursday, and half days on Tuesday and Wednesday. What You Will Do Work closely with the global Workplace network to share knowledge and support best practices. Support regional virtual communities and assist co-located offices as needed. Manage daily office functions, ensuring a clean, organized, and efficient workspace for employees and visitors. Handle vendor relationships, including managing contracts and sourcing new suppliers as needed. Coordinate onsite catering, including snacks and lunches for staff. Oversee office supplies, shipping, and mail distribution. Plan and execute office events, from setup and decoration to breakdown, working with IT for audiovisual needs. Maintain the office calendar and update Wiki pages with relevant information. Identify opportunities to improve the office environment, operational standards, and processes. Work with the Office Lead and Social Committee to manage the office budget for events, supplies, and catering. Collaborate with the Office Lead to prepare and present monthly house meetings.

The Manager, Customer and Employee Experience at Qantas Group focuses on strengthening how customers and employees interact with the company. This position leads projects designed to improve engagement, satisfaction, and loyalty across both groups. Role overview This manager guides efforts to enhance the overall experience for customers and employees. Collaboration with teams from different parts of the business is central to the work, ensuring that new ideas and solutions are put into practice effectively. Key responsibilities Lead initiatives that support higher engagement and satisfaction for customers and employees Work closely with cross-functional teams to implement new solutions Develop strategies that support Qantas Group’s commitment to excellent service and a positive workplace Impact Success in this role directly supports Qantas Group’s mission to deliver outstanding service and foster a thriving workplace culture.

About the Role Kraken123 is looking for an Office Manager to keep our Melbourne office running smoothly. This role handles daily operations and helps maintain an efficient, organized workspace. What You Will Do Oversee day-to-day office activities Manage administrative tasks Support the operational team as needed Location This position is based in Melbourne.

Role Overview Summerset1 is hiring an Office Manager & Executive Assistant in Melbourne. This position keeps the office running smoothly and supports executives with a range of administrative tasks. The role balances day-to-day operations with direct executive support, helping maintain a productive workplace. What You Will Do Oversee daily office operations Manage office supplies and inventory Coordinate meetings and schedules Handle correspondence for executives Assist with project management tasks as needed What We Look For Strong organizational skills Clear and effective communication Keen attention to detail Ability to manage multiple tasks at once Proactive approach to problem solving

Join AKQA, a part of WPP, as a Lead Experience Designer, where our Experience Design discipline defines the cutting edge of innovation, creativity, and craftsmanship. In this pivotal role, you will envision the future and help create impactful digital experiences for leading brands that are intuitive, engaging, and emotionally resonant.As a Lead Experience Designer, you will be at the forefront of designing digital experiences that seamlessly blend imagination with technology and cultural insights, resulting in meaningful products and services. Collaborating with a diverse team of strategists, visual designers, UX architects, and researchers, you will influence online platforms, design systems, mobile applications, and new digital experiences. By setting a positive example, you will mentor fellow designers, motivate clients, and deliver groundbreaking work.At AKQA, you will thrive within an innovative and inclusive culture, working alongside some of the most talented professionals in their fields. We offer opportunities for personal and professional growth within a creative and technologically advanced team, emphasizing continuous development. Our hybrid work model promotes flexibility and work-life balance, ensuring you can pursue your career aspirations while maintaining a healthy personal life.

The Compliance and Security Officer at Kordamentha helps protect the organization’s integrity and ensures that regulatory requirements are met. This position is based in Melbourne and focuses on both compliance and security responsibilities. Role overview This role involves creating, updating, and maintaining compliance policies and procedures. Regular monitoring of these policies is essential to confirm their effectiveness and to identify areas for improvement. Key responsibilities Develop and implement compliance policies tailored to regulatory standards Maintain up-to-date procedures to support ongoing compliance Monitor the effectiveness of existing policies and recommend adjustments as needed Support efforts to mitigate organizational risks and strengthen security practices Impact By taking on these responsibilities, the Compliance and Security Officer helps Kordamentha reduce risk and maintain a strong security posture across the business.

As a Program Manager for the AI Help Experience team at Canva, you will play a vital role in enhancing our user support through innovative AI solutions. You will lead projects that integrate cutting-edge technology to create seamless support experiences for our users, ensuring they receive the assistance they need when they need it.

As the Executive Assistant and Office Manager at Amber Electric, you will play a pivotal role in supporting our executive team while ensuring the seamless operation of our office environment. Your organizational skills and proactive approach will be essential in managing schedules, coordinating meetings, and facilitating internal communications.Key responsibilities include:Managing executive calendars and scheduling meetingsAssisting with project management and tracking deliverablesOrganizing office operations and proceduresOverseeing office supplies inventory and procurementProviding administrative support to various teams as needed

About the Role Accor Hotels in Melbourne is looking for a Maintenance Officer to help keep facilities running smoothly and safely. This position supports the guest experience by maintaining equipment, handling repairs, and ensuring all areas meet our quality standards. Main Responsibilities Conduct routine maintenance checks throughout the property Repair equipment and address facility issues as they arise Work with other departments to resolve maintenance needs quickly Help create a comfortable, welcoming environment for guests Who Succeeds Here People who take initiative and care about their work thrive in this role. A proactive approach and attention to detail make a real difference for our guests and team.

This is not your typical "order the milk and book a meeting room" position.In this role, you will be the essential connector, the organizer, the problem-solver, and the person who knows how to navigate the unexpected situations that arise in the IT field (and believe us, they do!).About Us:First Focus stands out as Australia’s premier Managed Service Provider (MSP), boasting a team of around 400 technical professionals across Australia, New Zealand, and the Philippines. Over the past 15 years, we have consistently expanded our client base and elevated what it means to be an MSP.Your Role:Oversee the management of our Melbourne office and provide support for branch offices in other states.Assist our executive team with scheduling and communications.Contribute positively to our office culture, as employee happiness is a top priority!Coordinate travel, events, and social functions.Manage our fleet of Teslas.Adapt to unexpected challenges as they arise.Who We Are Looking For:A down-to-earth, organized, and enthusiastic individual.Tech-savvy, with a willingness to embrace new technologies (AI knowledge is a significant plus).A people person who resonates with our core values.Previous experience in a similar role is essential.Convenient access to our Queen Street office (understanding of local traffic conditions is a must, as this role is office-based).What We Offer:Part-time work (3 to 4 days per week) with flexible hours (approximately 0.6 FTE).A competitive salary and robust benefits package, including:A paid study day each month (pro-rata).Opportunities for personal and professional growth through our FastTrack mentorship program and LinkedIn Learning access.Engagement in our MAD (Making a Difference) Council, focusing on equality, charity, and environmental initiatives.Regular social events and a vibrant team culture.A paid day off each year for volunteering.Participation in our company profit-sharing pool after two years of service.Our modern office is comfortably located in the city, close to public transport.Why Choose First Focus?Nine-time winner of the “Best MSP in Australia” award.A rapidly growing organization with strong momentum and minimal bureaucracy.One paid training day each month, because your growth is important to us.Hybrid work model that genuinely supports work-life balance.Excited to Apply?If you are interested in being the person who ensures everything and everyone is functioning smoothly, we would love to hear from you.

Lead the transition of Easygo’s iconic move to our new Cremorne office and drive Melbourne’s tech scene forward. What’s in it for you?Seize the opportunity to manage a career-defining project at Easygo, a trailblazer in the Melbourne tech landscape. You will oversee the relocation to a state-of-the-art Cremorne office, designed to accommodate over 1,100 employees, and play a crucial role in our rapidly growing organization. Enjoy unparalleled visibility as you navigate a complex project from inception to completion, making a significant impact during this pivotal time. Your role with usAs the Project Manager, you will be at the junction of project execution, workplace experience, and organizational transformation. You will provide clarity throughout the large-scale, cross-departmental relocation by coordinating vendors, timelines, and stakeholders, ensuring a seamless transition. This fixed-term position allows you to help cultivate a dynamic and collaborative workspace that embodies Easygo’s culture, enhancing how our teams connect and thrive in their new environment. Please note: We value in-person collaboration! This is a full-time, on-site role at our Melbourne CBD office. It’s a 10-month fixed-term contract with the potential for extension, allowing you to work closely with our innovative team to foster growth and innovation.

Navitas Limited is hiring a Schools Engagement Officer to join the team in Melbourne. This position centers on developing strong relationships between schools and the wider community. The role involves working closely with educational institutions to encourage student involvement, promote various programs, and support academic growth. Main responsibilities Partner with schools to enhance student engagement Promote educational programs to students and school staff Support efforts that help students achieve academically Work collaboratively with school personnel and community organizations Requirements Strong, clear communication skills Interest in education and supporting student development Ability to form positive relationships within school communities

About the Role Accor Hotels is hiring a Finance and Payroll Officer in Melbourne. This position handles day-to-day financial operations and payroll processing. Accuracy and attention to detail matter in this work, as the role supports smooth business operations and reliable payroll for staff. What You Will Do Manage payroll processes for employees Support financial operations, including data entry and reconciliations Help maintain accurate financial records Work closely with the finance team to ensure timely payments and compliance Who We’re Looking For Strong attention to detail Experience in finance or payroll (preferred) Comfortable working with numbers and deadlines Organized and able to prioritize tasks

Qantas Airways Limited is seeking a Workforce Planning Officer based in Melbourne. The position plays a key part in strengthening workforce management, which supports the airline’s operational reliability and service quality. Key responsibilities Collaborate with various departments to review and interpret workforce data Forecast staffing needs in line with changing business requirements Develop actionable workforce plans that align with company objectives Contribute to streamlining processes for more efficient operations Role focus This role centers on analyzing workforce trends and translating insights into practical plans. The Workforce Planning Officer helps ensure Qantas maintains high standards in both performance and service.

AccorHotels seeks an Accounts Officer in Melbourne to support daily financial operations. This role centers on handling transactions, maintaining precise records, and assisting with budgeting and reporting tasks. Key responsibilities Process and record financial transactions, ensuring all entries are accurate and timely. Keep financial records current and organized for easy access and review. Assist the finance team with budget preparation and compiling financial reports. Work with colleagues from various departments to address finance-related needs and maintain smooth hotel operations. This position plays a part in supporting the financial health of AccorHotels' Melbourne location by working closely with both the finance team and other departments.

We are seeking a talented Digital Experience Consultant with a strong background in service design and user experience (UX) to join our esteemed Digital Consultancy team in Australia and New Zealand (ANZ). This pivotal role is dedicated to empowering enterprise clients to realize their business and digital goals through strategic collaboration, actionable roadmap creation, and fostering the adoption of the Squiz Digital Experience Platform (DXP).In this role, you will engage directly with clients, often including heads of digital, IT leaders, or web managers from large organizations. Your primary focus will be to identify their needs, lead workshops that harmonize stakeholder interests, and translate their aspirations into executable strategies. This position requires a unique blend of creative, strategic, and analytical capabilities, coupled with a practical approach to implementing UX and service design methodologies within real-world parameters.This is a remarkable opportunity to influence how clients interact with and leverage the Squiz platform while also playing a key role in the advancement of our consulting services.

About the Role tal is hiring a Customer Experience Specialist in Melbourne. This position serves as the first point of contact for customers, handling inquiries, sharing product information, and resolving issues with care and efficiency. What You'll Do Respond to customer questions and requests Offer clear, accurate information about products Work to resolve customer concerns quickly Support a team focused on customer satisfaction Who This Role Suits This role fits individuals looking to build a career in customer service. Expect hands-on experience and the chance to strengthen communication skills while working with a team that values excellent service.

Accor Hotels in Melbourne seeks a Guest Experience Agent to join the front office team. This role is the first point of contact for guests, setting the tone for a welcoming and memorable stay from the moment they arrive. Key responsibilities Welcome guests upon arrival, assisting with check-in and check-out processes Answer questions and provide details about hotel amenities and local attractions Address guest concerns or issues promptly and with professionalism Collaborate with colleagues to ensure smooth and consistent service What we’re looking for Clear communication and strong interpersonal skills A focus on delivering excellent customer service Problem-solving ability and composure in busy situations Experience in hospitality or customer-facing roles is helpful

Role Overview & ImpactJoin our dynamic team as a Customer Experience Specialist - Accounting, where you'll serve as a vital brand ambassador. Your mission is to deliver exceptional support and expert guidance to small business owners, bookkeepers, and accountants, helping them fully leverage the benefits of Xero. As a trusted business advisor, you will consistently provide high levels of customer satisfaction across all contact channels, skillfully solving problems and demonstrating how Xero adds value to their operations.You will engage in proactive outreach and reactive support, assisting both new and experienced users in maximizing their experience with Xero. This involves clear communication of outcomes, participation in proactive outreach campaigns, and utilizing your resources to offer empathetic and comprehensive solutions. Your resilience, adaptability, and passion for problem-solving will be key in this fast-paced environment.The Team & CollaborationOur Customer Experience team is dedicated to delivering top-notch support, aiming to become trusted advisors to our customers. Collaborating effectively across all departments at Xero, the team focuses on swiftly resolving customer inquiries through various channels.Current Focus AreasGuiding customers through accounting fundamentals while addressing support queries.Adapting to the evolving landscape of our Customer Experience strategy and the products we support.Leveraging tools and technologies, including Generative AI and case management applications like Salesforce, to enhance customer experiences.Striving for and achieving key performance metrics related to productivity, quality, and customer outcomes such as retention and utilization.Work ArrangementsThis position operates on a hybrid work model, requiring three days in the office, with Wednesday as a mandatory in-office day. You will have the flexibility to work from home for the remaining two days. Please note that the initial training period will require full attendance in the office for five days a week.

Role overview Pexa is hiring a People Experience Operations Lead based in Melbourne. This role manages the day-to-day operations of the People Experience team, focusing on smooth processes that support every stage of the employee journey. What you will do Oversee and improve operational processes within the People Experience function Support initiatives that build a positive workplace culture Work closely with colleagues to ensure a consistent experience for a diverse workforce Location This position is based in Melbourne.