Dental Prosthetist for Removable Solutions - Customer Experience

Join Dandy as a Dental Prosthetist specializing in removable solutions. In this pivotal role, you will enhance patient satisfaction by delivering high-quality dental prosthetic products and services. Your expertise will contribute to seamless operations and exceptional customer experiences.As a key member of our team, you will collaborate with dental professionals to ensure that our removable solutions meet the highest standards of quality and functionality. Your role will involve understanding patient needs, providing technical support, and contributing to product development.

About the Role tal is hiring a Customer Experience Specialist in Melbourne. This position serves as the first point of contact for customers, handling inquiries, sharing product information, and resolving issues with care and efficiency. What You'll Do Respond to customer questions and requests Offer clear, accurate information about products Work to resolve customer concerns quickly Support a team focused on customer satisfaction Who This Role Suits This role fits individuals looking to build a career in customer service. Expect hands-on experience and the chance to strengthen communication skills while working with a team that values excellent service.

As the Manager of Customer and Employee Experience at Qantas Group, you will play a pivotal role in shaping the overall experience for both our customers and employees. You will lead initiatives aimed at enhancing engagement, satisfaction, and loyalty while collaborating with cross-functional teams to implement innovative solutions. Your insights and strategies will be crucial in driving our mission to deliver exceptional service and a thriving workplace.

Role Overview & ImpactJoin our dynamic team as a Customer Experience Specialist - Accounting, where you'll serve as a vital brand ambassador. Your mission is to deliver exceptional support and expert guidance to small business owners, bookkeepers, and accountants, helping them fully leverage the benefits of Xero. As a trusted business advisor, you will consistently provide high levels of customer satisfaction across all contact channels, skillfully solving problems and demonstrating how Xero adds value to their operations.You will engage in proactive outreach and reactive support, assisting both new and experienced users in maximizing their experience with Xero. This involves clear communication of outcomes, participation in proactive outreach campaigns, and utilizing your resources to offer empathetic and comprehensive solutions. Your resilience, adaptability, and passion for problem-solving will be key in this fast-paced environment.The Team & CollaborationOur Customer Experience team is dedicated to delivering top-notch support, aiming to become trusted advisors to our customers. Collaborating effectively across all departments at Xero, the team focuses on swiftly resolving customer inquiries through various channels.Current Focus AreasGuiding customers through accounting fundamentals while addressing support queries.Adapting to the evolving landscape of our Customer Experience strategy and the products we support.Leveraging tools and technologies, including Generative AI and case management applications like Salesforce, to enhance customer experiences.Striving for and achieving key performance metrics related to productivity, quality, and customer outcomes such as retention and utilization.Work ArrangementsThis position operates on a hybrid work model, requiring three days in the office, with Wednesday as a mandatory in-office day. You will have the flexibility to work from home for the remaining two days. Please note that the initial training period will require full attendance in the office for five days a week.

Join our dynamic Voice Team as a Customer Experience Specialist at Amber Electric! In this role, you will be the first point of contact for our customers, providing exceptional support and guidance through various communication channels. You will be responsible for ensuring our customers have a seamless experience, addressing their inquiries, and resolving any issues promptly. Your passion for customer service and ability to empathize with customers will play a crucial role in enhancing their journey with Amber Electric.

Melbourne Dental Specialists, part of Abano Healthcare, seeks a Receptionist for its Melbourne location. This role is central to creating a welcoming atmosphere and acts as the first point of contact for patients and visitors. Role overview The Receptionist plays a key part in shaping each patient’s experience from the moment they arrive. The position involves direct interaction with patients and supports the smooth running of daily front desk operations. What you will do Welcome patients and visitors at the front desk Manage appointment bookings and scheduling Handle patient inquiries in person, over the phone, and by email Assist the administrative team with routine daily tasks This position helps ensure every patient receives attentive, friendly service from their first interaction onward.

Join AKQA, a part of WPP, as a Lead Experience Designer, where our Experience Design discipline defines the cutting edge of innovation, creativity, and craftsmanship. In this pivotal role, you will envision the future and help create impactful digital experiences for leading brands that are intuitive, engaging, and emotionally resonant.As a Lead Experience Designer, you will be at the forefront of designing digital experiences that seamlessly blend imagination with technology and cultural insights, resulting in meaningful products and services. Collaborating with a diverse team of strategists, visual designers, UX architects, and researchers, you will influence online platforms, design systems, mobile applications, and new digital experiences. By setting a positive example, you will mentor fellow designers, motivate clients, and deliver groundbreaking work.At AKQA, you will thrive within an innovative and inclusive culture, working alongside some of the most talented professionals in their fields. We offer opportunities for personal and professional growth within a creative and technologically advanced team, emphasizing continuous development. Our hybrid work model promotes flexibility and work-life balance, ensuring you can pursue your career aspirations while maintaining a healthy personal life.

Join Amber Electric as a Customer Operations Manager for our dynamic Voice Team! In this role, you will be pivotal in enhancing our customer experience, leading a dedicated team to ensure seamless communication and exceptional service delivery. You will drive operational excellence, optimize workflows, and contribute to strategic initiatives that elevate our customer support function.Your leadership will empower the team to excel in handling customer inquiries, resolving issues efficiently, and fostering a culture of continuous improvement. Collaborate closely with cross-functional teams to refine processes that enhance our Voice operations.

We are seeking a talented Digital Experience Consultant with a strong background in service design and user experience (UX) to join our esteemed Digital Consultancy team in Australia and New Zealand (ANZ). This pivotal role is dedicated to empowering enterprise clients to realize their business and digital goals through strategic collaboration, actionable roadmap creation, and fostering the adoption of the Squiz Digital Experience Platform (DXP).In this role, you will engage directly with clients, often including heads of digital, IT leaders, or web managers from large organizations. Your primary focus will be to identify their needs, lead workshops that harmonize stakeholder interests, and translate their aspirations into executable strategies. This position requires a unique blend of creative, strategic, and analytical capabilities, coupled with a practical approach to implementing UX and service design methodologies within real-world parameters.This is a remarkable opportunity to influence how clients interact with and leverage the Squiz platform while also playing a key role in the advancement of our consulting services.

Accor Hotels in Melbourne seeks a Guest Experience Agent to join the front office team. This role is the first point of contact for guests, setting the tone for a welcoming and memorable stay from the moment they arrive. Key responsibilities Welcome guests upon arrival, assisting with check-in and check-out processes Answer questions and provide details about hotel amenities and local attractions Address guest concerns or issues promptly and with professionalism Collaborate with colleagues to ensure smooth and consistent service What we’re looking for Clear communication and strong interpersonal skills A focus on delivering excellent customer service Problem-solving ability and composure in busy situations Experience in hospitality or customer-facing roles is helpful

OpenTable connects diners and restaurants through technology, supporting over 60,000 partners worldwide. As part of Booking Holdings, OpenTable brings decades of experience to the hospitality industry, helping restaurants focus on their teams, guests, and business growth. Every team member at OpenTable contributes to a collaborative, hospitality-driven culture. The Melbourne office is part of a global network committed to excellence in workplace experience. Role Overview The Office Manager, Workplace Experience, creates a welcoming and productive in-office environment. This role covers a range of responsibilities: daily office operations, facilities management, event planning, and fostering a sense of connection among employees. Hospitality and attention to detail are central to the position. Contract type: 9-month fixed-term maternity leave cover, with potential to extend to 12 months. Schedule: Part-time, 60% (3 days per week) in the Melbourne office. Required days: Monday, Thursday, and half days on Tuesday and Wednesday. What You Will Do Work closely with the global Workplace network to share knowledge and support best practices. Support regional virtual communities and assist co-located offices as needed. Manage daily office functions, ensuring a clean, organized, and efficient workspace for employees and visitors. Handle vendor relationships, including managing contracts and sourcing new suppliers as needed. Coordinate onsite catering, including snacks and lunches for staff. Oversee office supplies, shipping, and mail distribution. Plan and execute office events, from setup and decoration to breakdown, working with IT for audiovisual needs. Maintain the office calendar and update Wiki pages with relevant information. Identify opportunities to improve the office environment, operational standards, and processes. Work with the Office Lead and Social Committee to manage the office budget for events, supplies, and catering. Collaborate with the Office Lead to prepare and present monthly house meetings.

Role overview Pexa is hiring a People Experience Operations Lead based in Melbourne. This role manages the day-to-day operations of the People Experience team, focusing on smooth processes that support every stage of the employee journey. What you will do Oversee and improve operational processes within the People Experience function Support initiatives that build a positive workplace culture Work closely with colleagues to ensure a consistent experience for a diverse workforce Location This position is based in Melbourne.

Senior Pre-Sales Solution Engineer Location: Sydney or Melbourne, Australia About AvePoint:At AvePoint, we are dedicated to empowering organizations to secure their digital transformation. As a global leader in data management and governance, we serve over 21,000 clients worldwide, providing them with innovative solutions for Microsoft, Google, Salesforce, and various other collaboration platforms. Our robust global channel partner program includes 3,500+ managed service providers, value-added resellers, and systems integrators, with our offerings accessible in over 100 cloud marketplaces. Discover more at www.avepoint.com. We prioritize our employees' growth and development, fostering a culture of agility, passion, and teamwork. At AvePoint, you are encouraged to take initiative, learn from your peers, and shape your career path. Position Overview: As a Senior Solution Engineer, you will be instrumental in showcasing AvePoint's solutions to our clients by crafting and implementing customized solutions addressing intricate business needs. Utilizing your extensive technical and business acumen along with strong consultative skills, you will collaborate closely with clients, virtual account teams, and product specialists to gather requirements, design optimal solutions, and illustrate the value of our offerings. In this technical leadership role, you will define and execute the technical strategy for key opportunities and clients, proactively identifying customer challenges, shaping solution methodologies, and advancing the deal from a technical perspective. Your involvement will span from initial discovery calls and delivering impactful technical presentations to leading proof-of-concept initiatives and providing expert guidance throughout both pre-sales and post-sales phases. Operate with a high degree of independence while working closely with sales teams and senior technical leaders to ensure exceptional results for our clients.

Join our dynamic team at New Relic as a Senior Solution Consultant, where you will play a pivotal role in helping our clients harness the full power of our innovative software solutions. In this position, you will collaborate closely with cross-functional teams to deliver tailored solutions that meet our clients' unique needs, ensuring they achieve their business objectives effectively.As a Senior Solution Consultant, you will utilize your technical expertise and industry knowledge to guide clients through the implementation process, providing insights and strategies that enhance their operational efficiency. Your ability to articulate complex concepts clearly and effectively will be key in building relationships and driving success.

As a Program Manager for the AI Help Experience team at Canva, you will play a vital role in enhancing our user support through innovative AI solutions. You will lead projects that integrate cutting-edge technology to create seamless support experiences for our users, ensuring they receive the assistance they need when they need it.

Role Overview Innergy1 is looking for a Solutions Engineer in Melbourne. This role centers on working with clients to understand their needs, shaping custom solutions, and supporting the delivery of our products. Collaboration with teams across the company is a regular part of the job. What You Will Do Work with clients to identify requirements and challenges Design solutions that fit client needs using innergy1 products Coordinate with colleagues from different teams to ensure smooth implementation Support clients throughout the deployment process Location This position is based in Melbourne.

At Cresta, we are dedicated to transforming every customer interaction into a strategic advantage by harnessing the full capabilities of the contact center. Our innovative platform merges advanced AI with human expertise, enabling contact centers to uncover valuable customer insights, streamline conversations, and enhance operational efficiency, thereby empowering teams to operate more effectively. Originating from the esteemed Stanford AI lab, Cresta is co-founded by Sebastian Thrun, the visionary behind Google X, Waymo, and Udacity. Our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI and Vertex AI, along with Tim Shi, an early member of OpenAI.We are proud to have brought together a world-class team of AI and ML specialists, market leaders, and esteemed investors such as Andreessen Horowitz, Greylock Partners, and Sequoia Capital, alongside former AT&T CEO John Donovan. Our esteemed clientele features renowned brands like Intuit, Cox Communications, Hilton, and Carmax, and we have been honored by Forbes and Bain Consulting as one of the foremost private AI companies globally.Join us in our exciting mission to revolutionize the future of work through AI. The next era of workforce empowerment starts at Cresta.

Objective Corporation Limited builds software for the government sector, focusing on solutions that make a practical difference. With over 400 employees and development labs across Australia, New Zealand, the United States, and the United Kingdom, Objective delivers SaaS products tailored for government clients. Role overview The Presales Solutions Consultant joins the Local Government Solutions team in Melbourne, concentrating on Planning & Building. This position works closely with sales, helping customers see how Objective’s products address their needs. What you will do Collaborate with the sales team to understand customer requirements and pain points. Deliver presentations and product demonstrations that highlight the value of Objective’s solutions. Design strategic solutions for local government clients. Lead consultative discussions to guide customers from first contact through deal closure. Share field feedback to inform product direction and market strategy. Location This role is based in Melbourne.

Join Sodexo, a global leader in quality of life services, as we seek an experienced Facilities Manager focused on enhancing workplace experiences in Melbourne. You will oversee the planning, coordination, and management of all facilities operations to ensure an optimal environment for our clients and employees.

SENIOR SOLUTIONS CONSULTANT (Melbourne - Australia) Founded in 2000, Ivalua is a premier global provider of innovative cloud-based procurement solutions. COMPANY OVERVIEW At Ivalua, we pride ourselves on being a global network of exceptional professionals who believe in the transformative power of digital technology to enhance supply chain sustainability and resilience. Our cutting-edge cloud-based spend management platform enables some of the world's most reputable brands to effectively manage their spending across all categories, resulting in increased profitability, improved ESG (Environmental, Social, and Governance) performance, reduced risk, and enhanced productivity. We are driven by passion and united by our collective goals to create meaningful experiences for our colleagues, customers, partners, and communities. Discover more at www.ivalua.com. Connect with us on LinkedIn. THE OPPORTUNITY CONTEXT: Our Solution Consulting team plays a vital role in supporting sales teams during the pre-sales phase by leveraging their expertise in our SaaS platform and functional purchasing processes (S2C, P2P). ROLE: We are seeking a dynamic Senior Pre-Sales Solutions Consultant to join our team. This role is designed for individuals who thrive in a fast-paced technology environment and are passionate about solving complex business challenges for our clients. Our Solutions Consultants are analytical, product-focused, and excited about making a significant impact in the procurement space. They work collaboratively to build and enhance valuable relationships with new customers. This Senior Solutions Consultant will primarily support our Account Executives in Australia and report to our Solution Consulting Manager based in Singapore. WHAT YOU WILL DO WITH US Partnering with Account Executives on qualified opportunities to understand customer business objectives, challenges, and project needs. Developing strategic sales presentations and winning strategies for prospects utilizing industry best practices and expertise. Articulating the value of the Ivalua Platform with a focus on its sophisticated features and benefits.