Proactive AI Implementation Engineer

At NiCE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be catalysts for change, and we are committed to achieving exemplary standards in everything we do. If you share our passion for innovation and excellence, we invite you to explore an exciting career opportunity that ignites your potential.What does the role ent…

At NiCE, we embrace challenges without limits, constantly pushing our boundaries. We are ambitious, transformative, and committed to winning. Our standards are set high, and we consistently exceed them. If you share our passion, we present you with an extraordinary opportunity to ignite your career.What does this role entail?As part of our expanding professional services team in Manila, you will become a champion and expert in Proactive AI, providing top-notch implementations, analyses, support, and more to clients globally.Initially collaborating with our teams in the EU and US, you will ensure quality assurance, automation, implementation, and support for both new and existing clients. As Proactive AI extends into the APAC region, our Manila team will spearhead local client implementations, quality assurance, support, and delivery.How will you contribute to our success?Implement MPower Proactive AI Agents under experienced engineers' guidance, from understanding requirements to configuration, testing, and deployment.Deliver quality-driven technical tasks in client engagements focusing on accuracy and satisfaction.Work with regional and global teams to build, test, and support proactive customer journeys using internal tools and APIs.Analyze client needs and aid in translating business processes into automated solutions.Configure and customize the SaaS platform to align with customer requirements.Assist in documenting solution designs, integrations, and implementation workflows.Troubleshoot, debug, and resolve issues related to implemented solutions.Enhance customer journey optimization using MPower transactional data and basic analytics.Write and maintain SQL queries for effective reporting and data validation.Develop and debug JavaScript code to facilitate integrations and custom logic.Engage in knowledge sharing, documentation, and continuous improvement initiatives within the team.Provide implementation or post-go-live support as part of a shared on-call rotation.Perform additional duties as assigned to support Professional Services objectives.

At NICE, we are driven by our ambition to constantly challenge the status quo and redefine the limits of what's possible. We take pride in being innovators and leaders in our field, always aiming for excellence. If you're passionate about making a significant impact and seeking a rewarding career journey, we have an exciting opportunity for you.What does this role entail?As a Senior Implementation Engineer, you will play a pivotal role in delivering specialized expertise and innovative solutions for our NICE products and services. This position involves implementing, configuring, and optimizing AI-driven applications like chatbots, knowledge assistants, and other digital solutions for enterprise contact centers. You will blend technical acumen with business insight, collaborating closely with clients to understand their needs, provide consultative support, and deliver state-of-the-art solutions tailored to their requirements.

About TarroAt Tarro, we are dedicated to creating innovative solutions that empower small brick-and-mortar restaurants by alleviating the operational challenges of running their businesses. Our multi-product ecosystem offers AI-driven order taking, delivery enablement, payment solutions, and point-of-sale software, ensuring a seamless connection between restaurants and their customers. By combining technology with human touch, we tackle real-world challenges faced by small business owners.We are obsessed with prioritizing our customers and working backward from their needs. Our success is intrinsically tied to theirs. The restaurant industry in the United States boasts a staggering total addressable market (TAM) exceeding $1 trillion, yet it remains largely underserved by technological advancements. Large chains often have access to expensive tech that gives them a competitive edge; we believe that small restaurant owners deserve the same access to cutting-edge technologies at a reasonable cost.Having been profitable for nearly a decade, Tarro has experienced remarkable growth, with a fivefold revenue increase over the past four years. As of our latest fundraising round in mid-2022, we were valued at $450 million, and we have since witnessed significant advancements in customer acquisition, product development, and employee count. Thousands of loyal restaurants have entrusted Tarro with their success, serving nearly 20 million customers together. We are proud to have been recognized as one of Built In’s top companies to work for in 2023.To learn more about our culture, values, and how you can contribute to helping mom-and-pop restaurants thrive, please visit us here.

Join our dynamic team at ttecdigital as a Senior Implementation Engineer, specializing in Five9 VCC Solutions. In this pivotal role, you will lead and execute implementations of our innovative cloud contact center solutions, ensuring seamless integration and optimal performance for our clients. Your expertise will be crucial in guiding client teams through technical challenges, and you will leverage your knowledge to enhance system functionality and user experience.As a Senior Implementation Engineer, you will collaborate closely with cross-functional teams, including product management and customer support, to ensure that our solutions meet the highest standards. You will engage directly with clients to understand their needs, providing tailored solutions that drive satisfaction and success.

At Workstream, we are on a mission to revolutionize the management of the hourly workforce through our comprehensive HR, payroll, and hiring platform. With 2.7 billion hourly workers globally, representing 80% of the workforce, our innovative solutions aim to empower this often-overlooked segment of the labor market.We proudly serve notable brands across various industries, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a rapidly growing Series B company, we are expanding our product offerings to fulfill our vision, supported by distinguished venture capital firms and industry leaders such as Founders Fund, BOND, and Coatue.Our Core ValuesDiscover more about our Company Values and join us in adding to our vibrant culture!What We ProvideFully Remote Work EnvironmentDirect Deposit of Salary to Your Bank Account$50 Monthly Medical Stipend13th Month PayPerformance-Based BonusesFlexible Part-Time Opportunities

About UsAt Voice AI Solutions, we are dedicated to pioneering sophisticated conversational AI voice agents tailored for diverse businesses. Our innovative offerings include AI Receptionists, AI Customer Service Agents, and AI Sales Agents, alongside bespoke solutions for various sectors, including IT, finance, real estate, and insurance. Crafted with a focus on data sovereignty, security, and seamless integration, our AI solutions empower clients to scale operations, enhance customer experiences, and significantly lower operational costs by up to 70%.About the RoleWe are on the lookout for a talented Prompt Engineer to become a vital part of our Conversational AI team. In this key role, you will be instrumental in designing, testing, and refining prompts that facilitate natural, effective, and compliant interactions between our AI voice/chat agents and end-users. Collaborating closely with our developers, AI trainers, and clients, you will ensure that conversational flows are accurate, contextually aware, and aligned with our business objectives.

Join Our Team as a Product Implementation ManagerAt Tarro, we are dedicated to transforming the operational landscape for small brick-and-mortar restaurants. Our innovative suite of products integrates AI-enabled order processing, delivery solutions, payment systems, and point-of-sale software to empower restaurateurs. By bridging technology and human expertise, we aim to alleviate the challenges that small business owners face every day.We prioritize our customers, working backward to ensure their success leads to our own. The restaurant sector in the US is a colossal $1 trillion market, yet it remains largely untapped by technology. While large chains have access to expensive solutions, we believe that smaller establishments should equally benefit from advanced technologies at a reasonable cost.Tarro has enjoyed profitability for nearly a decade and has experienced a remarkable 5x growth in revenue over the past four years. As of our last funding round in mid-2022, we were valued at $450 million and have since seen substantial growth in customer acquisition, product development, and our team. Thousands of restaurants trust Tarro, helping us serve nearly 20 million customers. We are proud to be recognized by Built In as one of the top companies to work for in 2023.To discover more about our culture, values, and how you can help empower mom-and-pop restaurants, please visit us here!Role OverviewAs a Product Implementation Manager, you will play a pivotal role in onboarding and maintaining our clients on the Tarro platform. You will oversee the initial setup and ongoing adjustments of each restaurant’s backend configuration. Your expertise is crucial—our success in supporting restaurants hinges on accurately translating their real-world operations into our platform’s functionalities.Each restaurant is unique, and our system is designed for flexibility. This flexibility becomes valuable only when applied correctly. The Product Implementation team engages in two key phases of a restaurant’s backend configuration:

Join our dynamic team as a Full Stack Software Engineer specializing in AI Training. In this role, you will collaborate with cross-functional teams to design, develop, and implement innovative solutions that enhance the capabilities of AI systems. Bring your expertise in both front-end and back-end technologies to create seamless user experiences and robust applications.

Join Wing, a pioneering company on a mission to redefine the future of work by creating world-class teams and automating operations. We are seeking an AI-Driven Back-End Developer to design, build, and maintain robust server-side applications that power AI solutions. The ideal candidate will possess strong expertise in back-end technologies, cloud infrastructure, and database management, along with hands-on experience in integrating and deploying AI/ML models and APIs. Your contributions will be vital in delivering innovative features that enhance user experiences and streamline operations.

Role overview Olive Sea APAC is hiring a Generative AI Project Manager in Manila, Philippines. This role leads cross-functional teams to deliver projects centered on generative AI, managing each phase from planning through completion. The focus is on keeping projects aligned with company goals by handling schedules, budgets, and stakeholder communication. What you will do Lead teams in planning and executing generative AI initiatives Monitor project timelines and ensure deliverables stay on schedule Manage budgets and assign resources where needed Keep stakeholders informed and set clear expectations throughout each project Requirements Background in leading projects within the technology sector Interest in artificial intelligence and its practical uses Ability to work across multiple teams and adapt to changing priorities Strong communication skills, both written and verbal This position is based in Manila. Those interested in project management at the intersection of AI and technology will find this work engaging and meaningful.

oliverseapac is seeking a Generative AI Art Director in Manila, Philippines. This position leads creative direction for projects that blend artificial intelligence with digital art. The focus is on shaping and executing a vision that explores new possibilities in visual content. Role overview This role centers on guiding a team of artists and technologists to produce digital artwork using AI tools and techniques. The Generative AI Art Director ensures that each project meets high creative standards while exploring fresh approaches to digital expression. Collaboration Working closely with both creative and technical team members, the Art Director brings together diverse perspectives to deliver original and impactful visual experiences. What you will do Lead the creative vision for AI-driven art projects Oversee the execution of digital artwork from concept to completion Work with artists and technologists to push the boundaries of what AI can achieve in visual art

Role overview Oliver seeks a Senior Project Manager specializing in Generative AI to join the team in Manila, Philippines. This position leads strategic projects that apply advanced AI technology to enhance processes and outcomes across various sectors. What you will do Lead AI-focused projects from initial planning through final delivery Collaborate with cross-functional teams to achieve project objectives Manage project schedules, tracking progress and coordinating key milestones Ensure deliverables align with quality expectations and business goals Impact This role plays a key part in shaping how Oliver creates and applies AI-driven solutions.

Join us as a dynamic Livestream Producer for AI at AdAsia Holdings, where you will spearhead the strategic direction and profitability of our key client accounts on the Anylive platform. This role transcends traditional production responsibilities—it's your chance to become the architect of AI personas and conversational design, shaping the appearance, voice, and interactions of our platform's AI characters.Your Key ResponsibilitiesAccount Strategy: Take ownership of key client accounts, aligning business objectives with platform execution while managing account profitability (P&L).AI Integration Leadership: Collaborate with AI development teams to define and enhance AI character capabilities, personas, and conversational architecture based on client needs.Team Leadership: Guide and mentor the Senior Executive focused on Live Production and the Junior Coordinator concentrating on Scripting/Analysis, ensuring efficient task delegation and high performance.Performance Analysis: Conduct performance assessments in collaboration with data science to evaluate client ROI and engagement metrics for executive and client presentations.Operational Excellence: Review existing workflows to identify and implement creative and technical enhancements that can be productized and scaled across the Anylive platform.Who You AreProven Experience: 6+ years in digital media, technology, or live production, with 3+ years in team management or account oversight focusing on creative and technical delivery. Experience in E-commerce, particularly with major marketplaces like Shopee, TikTok Shop, and Lazada, along with familiarity with seller centers and live dashboards.E-commerce Expertise: Hands-on experience using content (live streams, interactive media, or AI) to boost e-commerce sales, audience conversion, or direct monetization for clients.Creative Writing Skills: Demonstrated expertise in Screenwriting, Copywriting, or Creative Direction, adept at crafting character/brand voices and establishing high-level AI dialogue standards for compelling content.Ownership Mentality: Ability to thrive in fast-paced, rapidly changing environments with a strong sense of accountability.Attention to Detail: Excellent ability to navigate both structured and unstructured information.Benefits of Joining UsCompetitive SalaryBiannual Performance ReviewsCollaborative Work EnvironmentOpportunities for Professional Growth

At NICE, we believe in pushing boundaries and redefining possibilities. Our ambition drives us to be game changers in the industry, and we are committed to excellence in everything we do. If you're a passionate individual looking for a dynamic opportunity to ignite your career, we invite you to join our team.What does the role entail?The Customer Experience Professional Services Engineer is a pivotal customer-facing position responsible for delivering expert solutions and support for NICE's innovative products and services. This role involves the implementation and optimization of AI-driven applications, including chatbots and knowledge assistants, tailored for enterprise contact centers. You will engage directly with clients to understand their needs and provide consultative support to deliver state-of-the-art solutions.Your impact will be significant in the following areas:Technical Implementation:Configure, program, and develop NICE solutions, incorporating AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of various AI and bot applications, ensuring they meet client requirements and adhere to industry standards.Optimize and maintain multiple AI bots, including both generative and legacy systems.Implement and enhance AI-driven services, such as knowledge assistant engines and conversational intelligence solutions.Project Management:Collaborate with project managers to design and oversee comprehensive project rollouts.Manage system lifecycle development, including change control processes and risk assessment for enterprise solutions.Facilitate seamless execution of projects through effective inter-departmental coordination and communication.Business Consulting:Offer subject matter expertise on NICE's digital products and AI solutions during client engagements.Conduct thorough business analyses to assess user needs, tailoring solutions and providing industry insights.Champion the integration of AI tools to enhance operational efficiency across various business units.Leadership and Mentorship:Guide and mentor project teams, sharing your expertise while fostering a collaborative atmosphere.Develop comprehensive documentation and processes for new digital products emerging from R&D initiatives.

Please ensure to whitelist the domains "lever.co" and "hire.lever.co" with your email provider to guarantee that you receive our communications. Client Overview:Join a pioneering organization at the forefront of artificial intelligence, operating within a collaborative framework that includes a dedicated Executive Assistant team and a vibrant recruitment department. We are on the lookout for a specialized Sourcing Assistant to elevate our current workflows and enhance our candidate sourcing capabilities.Industry: Artificial Intelligence / TechnologyLocation: Philippines Role Objective:We aim to find a proficient Sourcing Assistant adept at building robust candidate pipelines via LinkedIn and utilizing AI tools for insightful evaluation and outreach.Schedule:• 8:00 AM – 5:00 PM PSTKey Responsibilities:Identify and source qualified candidates on LinkedIn aligned with specific hiring criteria.Leverage AI tools to evaluate resumes against established benchmarks and pinpoint top talent.Compose and dispatch personalized outreach messages to attract prospective candidates.Qualifications:Proficient in AI Tools: Skillful in utilizing applications such as ChatGPT, Claude, or Gemini for analytical tasks including resume assessments and tailored email drafting.Exceptional English Communication: Near-native proficiency for effective candidate screening and executive-level dialogue.LinkedIn Sourcing Expertise: Demonstrated experience in identifying and evaluating specific talent profiles.Schedule Availability: Must be available to work from 8:00 AM – 5:00 PM Pacific Time. Preferred Qualifications:Experience with Lever (ATS)Familiarity with Notion and SlackProficient in Google WorkspaceTools & Platforms:LinkedIn (Sourcing)AI Tools (ChatGPT, Claude, Gemini)Google WorkspaceLever (ATS)Slack

At NICE, we continually push the boundaries of what's possible. Our ambition drives us to be game changers in the industry, and we're committed to achieving excellence. If you're eager to take on exciting challenges and ignite your passion for innovation, we invite you to explore a remarkable career opportunity with us.What does the role entail?As a Senior Professional Services Engineer, you will be a pivotal customer-facing resource responsible for delivering specialized expertise and solutions surrounding NICE's innovative products and services. This includes implementing, configuring, and optimizing AI-driven applications—such as chatbots, knowledge assistants, and other digital solutions—tailored for enterprise contact centers. The role requires a blend of technical acumen and business insight, necessitating engagement with clients to accurately assess their needs, provide consultative support, and deliver state-of-the-art solutions.

Join Outlier, a leader in enhancing AI models through human insight. Are you a seasoned Video Content Description Specialist eager to contribute your skills to the development of cutting-edge AI? This is your chance to make a difference! About the Opportunity: We are seeking talented Video Content Description Specialists to assist in training generative AI models and improving their accuracy.This is a flexible freelance role, allowing you to work remotely at your convenience.Your Contributions Will Include: Evaluating the accuracy and relevance of text generated by AI models.Creating and answering inquiries related to Video Content Description.Assessing and ranking domain-specific outputs produced by AI. Desired Qualifications: A bachelor’s degree or higher in Video Content Description or a related field.Proven experience as a Video Content Description Specialist.Exceptional writing skills, with the ability to articulate concepts related to Video Content Description fluently in English. Compensation:Hourly rates for Video Content Description specialists range from $9 to $16 USD, depending on expertise and project specifics. Rates may vary based on skill assessments, location, and project needs. Higher compensation may be available for advanced degrees or specialized knowledge. Please review specific project payment details.*Base pay is influenced by factors such as expertise, experience, and required skillsets. Note that rates may adjust throughout the project lifecycle.PLEASE NOTE: We collect, retain, and utilize personal data as outlined in our privacy policy.

Join our dynamic team at tsmg as a Junior Project Manager focusing on AI and ML projects tailored for the Asian market. In this pivotal role, you will spearhead technology-driven initiatives, leveraging your project management expertise and technical understanding of AI solutions. You will collaborate effectively with cross-functional teams to ensure project objectives are met efficiently and align with both business and technical requirements. If you're passionate about technology and project management, we invite you to apply!

Join AFRY as a Control & Instrumentation Engineer, where you'll play a pivotal role in designing, developing, and implementing advanced control and instrumentation systems. You will collaborate with multidisciplinary teams to ensure optimal operation and safety of industrial processes. Your expertise will contribute significantly to our mission of delivering innovative and sustainable solutions.