Strategy & Operations Specialist

About HappyRobotAt HappyRobot, we are pioneering the future of operational efficiency with our AI-native operating system designed specifically for the real economy. Our innovative system bridges the gap between intelligence and actionable insights, empowering enterprises to manage intricate, mission-critical operations autonomously.Our advanced AI OS continuously learns, optimizes processes at various levels, and adapits over time. We are initially targeting supply chain and large-scale industrial operations where resilience, speed, and ongoing improvement are paramount—allowing humans to concentrate on strategic, creative, and high-value endeavors.Discover more about our vision in our Manifesto. To date, HappyRobot has secured $62 million in funding, including a remarkable $44 million Series B round in September 2025, with support from prestigious investors such as Y Combinator (YC), Andreessen Horowitz (a16z), and Base10. These partners share our commitment to revolutionizing enterprise operations. We are channeling this investment to cultivate a top-tier team of individuals driven by innovation, exceptional problem-solving capabilities, and a passion for pushing boundaries in a fast-paced, dynamic environment. If this resonates with you, we invite you to join us at HappyRobot.Role OverviewWe are seeking a dedicated Strategy & Operations Specialist to enhance and scale our daily business functions through meticulous data analysis, identifying operational inefficiencies, and designing robust, scalable workflows.Your Responsibilities:Evaluate operational data to discern trends, inefficiencies, and opportunities for enhancement.Assist in optimizing processes, automating workflows, and boosting operational efficiency.Provide data-driven insights and reporting to cross-functional teams.Maintain and refresh internal dashboards, reports, and documentation.Streamline internal processes across finance, sales, procurement, and customer support.Collaborate with various teams to enhance business operations and efficiency.Assist with project management and implementation of strategic initiatives.Support contract management and procurement workflows, ensuring adherence to compliance and operational efficiency.Contribute to go-to-market strategies by enhancing coordination between sales, finance, and legal teams.

Join HappyRobot as a Strategy & Operations EngineerAt HappyRobot, we are revolutionizing the way enterprises utilize AI by providing the infrastructure necessary to build and orchestrate autonomous AI workforces. Our AI agents do more than communicate; they make informed decisions, take actions, and manage operations seamlessly across voice, email, and various enterprise systems. As a proud member of Y Combinator (S23) and supported by leading investors such as a16z and Base10, we have successfully raised over $60 million to empower global enterprises with critical operational capabilities.Our platform has been rigorously tested in challenging environments where the stakes are high. Beginning with logistics, we developed our own voice stack, models, and orchestration layer from scratch, and now we are extending our powerful infrastructure to every enterprise that is part of the real economy. To learn more about our mission, please visit our manifesto.Role OverviewWe are seeking a dedicated Strategy & Operations Engineer to help us eliminate manual processes within our organization. You will play a pivotal role in designing, building, and managing internal systems and automations. This position uniquely combines engineering with business operations, focusing on delivering sustainable efficiency by transforming ad hoc processes into scalable technical solutions.Key ResponsibilitiesIdentify and analyze manual, repetitive, and error-prone workflows across the organization.Design and develop internal tools, automations, and lightweight services to streamline operations.Integrate various systems in finance, sales, procurement, legal, and customer support.Create production-quality scripts, services, and automations including APIs, cron jobs, and data pipelines.Manage operational systems from design to deployment, monitoring, and iterative improvement.Analyze operational data to prioritize impactful improvements and measure their success.Minimize reliance on administrative personnel through automation and effective system design.Enhance go-to-market strategies by optimizing tools and processes connecting sales, finance, and legal.Facilitate contract management and procurement with structured, automated workflows.Ensure data accuracy and reliability across all operational systems.Take charge of complex, high-impact operational projects with minimal supervision.

FeverUp seeks an AI & Operations Strategy Associate based in Madrid. This position centers on enhancing how the company operates and encouraging new ideas through artificial intelligence. Role overview Working in this role means partnering with teams throughout the organization. The main focus is to help drive strategic projects and make daily operations run more smoothly. Key responsibilities Collaborate with colleagues across departments to support and strengthen strategic initiatives Identify ways to streamline business processes using artificial intelligence Contribute to projects that improve operational efficiency Location This position is based in Madrid.

Greetings! We are Fever, the premier technology platform dedicated to culture and live entertainment.Our mission? To democratize access to culture and entertainment. Using our innovative technology and data-centric approach, we are transforming how individuals engage with live events. Every month, our platform inspires over 300 million people across more than 40 countries to discover unforgettable experiences while empowering event creators with our insights and technology, helping them innovate, scale, and enhance their events to reach broader audiences.Our achievements? We've collaborated with major industry giants such as Netflix, FC Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and secured backing from numerous leading global investors! Impressive, right? To fulfill our mission, we seek ambitious individuals with a proactive mindset who are excited to help shape the future of entertainment! Are you ready to be part of this transformative journey? Let’s delve into the specifics of this role and how you can contribute to Fever’s mission.About the role:We are in search of a high-potential Strategy & Operations Associate to join our Operations team and redefine how we deliver exceptional Customer Experience at scale. This is a pivotal role that merges strategy, operations, and AI, where you will challenge existing processes, spearhead transformative initiatives, and shape the future of our customer operations on a global scale. You will collaborate closely with the Director of Operations and regularly interact with senior leadership and C-level stakeholders.What you’ll do:Redesign and improve current operational processes, with a strong emphasis on Quality Assurance and performance managementIdentify and spearhead AI-driven initiatives to enhance efficiency, automation, and customer satisfactionLead end-to-end transformation projects, from problem identification to implementationCollaborate with cross-functional teams (Product, Data, Customer Experience, Operations) to implement scalable solutionsContribute to strategic initiatives such as:Regional scaling and operational expansionSelf-service and automation strategies

Hello! We are Fever, the world's foremost technology platform dedicated to culture and live entertainment.Our goal? To make culture and entertainment accessible to everyone. Utilizing our proprietary state-of-the-art technology and a data-driven strategy, we are transforming how individuals experience live events. Each month, our platform motivates over 300 million people across more than 40 countries to discover remarkable experiences while equipping event creators with our insights and technology, enabling them to scale, innovate, and enhance their events to attract new audiences.Our achievements? We've collaborated with prominent industry giants like Netflix, F.C. Barcelona, and Primavera Sound, showcased internationally acclaimed experiences, and garnered support from several leading global investors! Impressive, isn’t it? To further our mission, we seek proactive individuals with a hands-on approach who are excited to help shape the future of entertainment! Ready to embark on this journey with us?Let’s delve into this role and explore how you can contribute to Fever’s mission.About the Role:Design and implement innovative processes and tools to foster Fever’s global growth, focused on optimizing profit and productivity.Identify critical improvement opportunities within each of Fever's business units through tailored analyses (production, time-to-market, invoicing, marketing, etc.).Engage in company-wide strategic initiatives aimed at ensuring seamless operations and communication across teams to achieve business objectives.Explore new features (software, AI agents, dashboards, etc.) to amplify impact.Evaluate and select optimal solutions in each scenario, considering factors such as client satisfaction, costs, and profitability.About You:Bachelor’s or Master’s degree in Engineering, Data Science, or a related discipline.Proficient in analytical thinking and problem-solving.Strong communication skills, both verbal and written, in English.Experience with data analysis and project management tools is preferred.

Are you ready to make a difference? At Cabify, we are dedicated to transforming urban environments into better places to live. We drive sustainable and efficient mobility that connects passengers and drivers with just one click. While one day cities may not need private cars, there is still much work to be done. Will you join us on this journey? About Your Team The Customer Operations team is central to realizing our value proposition. Our mission is to ensure that the company's strategy is efficiently, reliably, and frictionlessly communicated to all our audiences through robust customer systems and processes. We operationalize the brand's promises, industrializing knowledge to deliver superior service in every market we operate. Role Mission As a member of Customer Operations, your primary goal will be to lead the implementation of strategic enhancements throughout the user lifecycle, ensuring our processes are flexible, analytical, and focused on operational excellence. How Will You Help Us Achieve Our Mission? You will represent Customer Operations in multidisciplinary teams (squads), fostering trust in multicultural environments. You will analyze crucial data and information to identify best practices and improvement opportunities in the customer journey. You will design agile processes and systems that adapt to the ever-changing landscape of the industry and market. You will coordinate cross-functional improvement projects that directly impact the experience and loyalty of our audiences. You will oversee the achievement of milestones by establishing a culture of accountability and continuous improvement.

Welcome to Fever! We are the world’s premier tech platform dedicated to culture and live entertainment.Our mission is to democratize access to cultural experiences and entertainment. By leveraging our innovative technology and data-driven strategies, we are transforming how individuals engage with live events. Each month, over 300 million people across more than 40 countries utilize our platform to discover extraordinary experiences while we empower event creators through our advanced data solutions, enabling them to innovate, scale, and connect with new audiences.Our achievements include collaborations with industry titans such as Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally acclaimed experiences and supported by renowned global investors! Exciting, isn’t it? To fulfill our mission, we seek ambitious individuals with a proactive approach who are enthusiastic about shaping the future of entertainment!Ready to embark on this journey with us?ROLE OVERVIEWWe are searching for passionate individuals who thrive at the intersection of technology and analytics. This is a unique opportunity to join the Investments & Corporate Strategy team and help create next-generation experiences across our global markets.The successful candidate will serve as a versatile partner on various high-priority strategic initiatives and will lead critical projects aimed at expanding Fever’s Original content portfolio.This position demands maturity, adaptability, intellectual curiosity, a strategic mindset, exceptional analytical capabilities, and a proven history of transforming ideas into actionable results.Key Responsibilities:Identify and evaluate new investment opportunities.Analyze the financial and business viability of potential investments and projects.Assess the strategic relevance and priorities of projects, taking into account risk factors, potential returns, partner relationships, and market expansion opportunities.Evaluate inherent risks associated with new initiatives.Engage with founders, management teams, partners, and other stakeholders.Conduct market research and provide development expertise in the global entertainment sector.Contribute insights to define optimal deal structures, including financial terms and ownership arrangements.

About Air Apps Air Apps builds AI-powered tools designed to help people and entrepreneurs organize their lives and work. Founded as a family company in Lisbon, Portugal in 2018, Air Apps has grown to include offices in Madrid and San Francisco. The team remains self-funded and has reached over 100 million downloads worldwide. Air Apps focuses on long-term growth and is always looking for new ways to improve how people plan and manage their resources. The company values creative input and encourages challenging traditional approaches to problem-solving. Team members play a direct role in shaping products that support users around the globe. Air Apps is on a mission to change how individuals and businesses approach resource management, aiming to make a positive difference in daily life.

Join the Future of Transport!At Bolt, we are on a mission to revolutionize urban mobility. With over 200 million satisfied customers across more than 50 countries, we are one of the fastest-growing startups globally. Our platform connects users to a variety of transport options, including cars, motorcycles, and scooters, making commuting fast, convenient, and affordable for everyone.About UsAs one of Europe and Africa's leading tech companies, our success is driven by our dedicated team. We foster an inclusive workplace where everyone feels welcome, irrespective of race, color, religion, gender identity, sexual orientation, age, or disability. Together, let’s create cities that prioritize people over cars!Your RoleWe are seeking a passionate Senior Operations Specialist to join our Fleets & Vehicles team in Madrid. You will play a crucial role in enhancing operational performance and profitability across our fleet ecosystem, assisting both independent fleet partners and captive structures.Your responsibilities include monitoring operational and financial performance, pinpointing areas for improvement through data analysis, and spearheading cross-functional initiatives to drive growth and efficiency. Collaborating closely with the Operations Manager, you will aid in market-level P&L management, forecasting, analyzing revenue and cost drivers, and translating insights into actionable operational strategies. Your collaborative efforts with teams in Business Development, Finance, Marketing, Policy, and Product will ensure successful execution.

Join our dynamic team at doco1 as an Operations Preparation and Assembly Specialist. In this role, you will play a crucial part in ensuring the seamless preparation and assembly of our products, contributing to our commitment to quality and efficiency.Your responsibilities will include collaborating with various departments, ensuring that all operational tasks are executed smoothly and efficiently. We are looking for a proactive individual who thrives in a fast-paced environment and is eager to contribute to our team's success.

Greetings! We are Fever, the premier tech platform for culture and live entertainment.Our mission is to make culture and entertainment accessible to everyone. Through our innovative technology and data-focused strategies, we are transforming how people experience live entertainment. Every month, over 300 million users across more than 40 countries discover unforgettable events through our platform. We also empower event creators with our data and technology, enabling them to scale, innovate, and reach new audiences.Our achievements include partnerships with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, as well as the presentation of internationally acclaimed experiences, supported by leading global investors!To realize our mission, we seek proactive individuals who are enthusiastic about shaping the future of entertainment!Are you ready to join us?Let’s dive into what this role entails and how you can contribute to Fever’s mission. About the Role: At Fever, we are on the lookout for a dedicated individual to join our Marketplace Operations Team. Your responsibilities will include:Back Office Management: Overseeing the creation, configuration, monitoring, and ongoing maintenance of experiences across both internal and external ticketing and distribution platforms.Operational Monitoring: Conducting daily checks on published experiences to ensure proper setup, performance, and seamless operation.Cross-Team Coordination: Collaborating daily with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office plan configuration, coordinate experience launches, and continuously enhance internal operational processes.

As the Director of Strategy at monks, you will play a pivotal role in shaping our strategic direction and driving the execution of our business objectives. We are looking for a visionary leader who can inspire teams, develop innovative strategies, and deliver results in a fast-paced environment.Your responsibilities will include conducting market analysis, identifying growth opportunities, and collaborating with cross-functional teams to implement strategies that enhance our competitive position.

Role Overview airapps is hiring a People Operations Specialist in Madrid. This role focuses on strengthening workplace culture and improving employee experiences. The position supports HR processes that help attract, develop, and retain talented team members. What You Will Do Enhance daily employee experience through thoughtful HR support Streamline and improve HR processes Contribute ideas and insights to help build a positive workplace Support efforts to attract, develop, and retain team members Location This position is based in Madrid.

Feverup is hiring a Strategy & Transformation Associate in Madrid. This position supports major strategic projects and plays a part in driving the company’s progress. Role overview As a Strategy & Transformation Associate, the work centers on identifying opportunities to improve how Feverup operates. Collaboration with teams across various departments is a core part of the job, ensuring that new solutions can be implemented effectively. Key focus areas Support strategic initiatives that shape the company’s direction Work with colleagues from different departments to identify and address operational challenges Help introduce improvements that benefit both the business and Feverup’s customers Location This role is based in Madrid.

Greetings! We are Fever, the premier technology platform transforming culture and live entertainment.Our mission is to make culture and entertainment accessible to all. Leveraging our innovative technology and data-centric approach, we are changing how individuals interact with live entertainment. Monthly, our platform motivates over 300 million users across more than 40 countries to uncover unforgettable experiences, while simultaneously equipping event creators with our technology and insights to help them grow, innovate, and connect with wider audiences.Our achievements? Collaborations with industry giants like Netflix, F.C. Barcelona, and Primavera Sound, the presentation of award-winning experiences, and support from leading global investors! Quite impressive, right? To fulfill our mission, we are seeking proactive individuals who are keen to help shape the future of entertainment! Are you ready to join us in this journey?Now, let’s dive into this role and your contributions towards Fever’s vision.About the RoleFever for Business is crafting the future of Live Experiences-as-a-Service for companies globally. As a Revenue Operations Manager, you will architect, establish, and scale the commercial framework that drives our international growth. This position encompasses sales strategy, operations, revenue management, and productivity, ensuring our global sales team is primed for optimal performance. You will serve as a Business Partner to the VP of Fever for Business, spearheading long-term planning, forecasting, segmentation, process optimization, rep productivity, and cross-departmental alignment across the entire Go-To-Market (GTM) strategy. Collaborating closely with Sales Leadership, Channels & Alliances, Finance, Strategy, Fever Originals, and Marketing, you will develop a cohesive, data-driven, high-performance GTM model. This is a pivotal global position with the responsibility to cultivate a world-class function in a swiftly growing environment.Key Responsibilities:Define, develop, and execute end-to-end sales and revenue operations: funnel processes, system implementation, forecasting, data integrity, and KPI monitoring.Enhance sales productivity through onboarding, training, process refinement, rep development, and new-hire acceleration.Work collaboratively with Sales, Channels & Alliances, Marketing, Finance, Strategy, and Fever Originals to guarantee alignment across the pipeline and partner ecosystem.

Greetings! We are Fever, the premier technology platform for culture and live entertainment. Our mission is to make culture and entertainment accessible to everyone. Utilizing our innovative technology and data-centric strategies, we are transforming how audiences engage with live events. Every month, our platform captivates over 300 million people across more than 40 countries, inspiring them to discover unique experiences while empowering event creators with our insights and technology to scale, innovate, and elevate their events to new audiences.Our achievements include collaborations with renowned industry leaders such as Netflix, F.C. Barcelona, and Primavera Sound, and we've delivered internationally acclaimed experiences, all supported by leading global investors. Impressive, isn't it?To fulfill our mission, we are seeking ambitious individuals with a hands-on approach ready to help shape the future of entertainment!Are you ready to join the experience?Let’s explore this role and your impact on Fever’s mission.About the TeamThe Growth team is tasked with executing Fever's business strategy across various markets and ensuring our partners achieve their goals, driving their growth within Fever.Our decisions rely on data from all levels of strategy, enabling us to fully grasp the Fever business model and effectively collaborate with every department within the company to steer business growth in the intended direction.About the Role:Boost overall company performance across diverse business units.Take complete ownership of the decisions made by the growth team in your business line.Identify and implement new growth strategies to enhance key business metrics.

Hello! We are Fever, the premier technology platform for culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Through our innovative technology and data-driven methodologies, we are transforming how individuals experience live entertainment. Every month, our platform motivates over 300 million people across more than 40 countries to explore unforgettable experiences while equipping event creators with the data and tools they need to scale, innovate, and enhance their events to reach new audiences.Our achievements? We've partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and secured backing from top global investors! Impressive, isn't it? To fulfill our mission, we seek proactive, hands-on individuals eager to shape the future of entertainment!Ready to join the experience?Let’s delve into this role and how you can contribute to Fever’s mission.About the TeamThe Growth team is charged with promoting Fever's business strategy across all markets and ensuring our events meet performance expectations, driving global growth.Our decisions are guided by data at all strategic levels, enabling us to thoroughly understand Fever's business model and how to collaborate with every team within the organization to propel the business forward.About You:You hold a bachelor’s degree in Engineering (civil, industrial, telecommunications, or aeronautics) or possess a background in Mathematics, Statistics, Data Analytics, or Strategy.Your analytical skills are top-notch, enabling you to derive insights from complex data.

Fever is a technology platform that connects people with culture and live entertainment worldwide. By using advanced technology and data-driven strategies, Fever helps event creators reach broader audiences and makes live experiences more accessible. The platform reaches over 300 million people each month in more than 55 countries, collaborating with partners such as Netflix, F.C. Barcelona, and Primavera Sound. Fever is supported by leading international investors. The Growth team manages Fever’s content portfolio across different sectors and markets. This group acts as strategic advisors, supporting both external partners and internal projects to achieve performance goals. Their work involves close collaboration with stakeholders and relies on a data-driven approach to guide Fever’s business model and growth across the company. Role overview The Director of Business Strategy, based in Madrid, holds full responsibility for a business line. This includes shaping its strategy and ensuring its performance. The role involves working closely with teams throughout the company and leading projects that contribute to Fever’s growth and success. What you will do Take ownership of the strategy and performance for an entire business line. Develop and implement new growth strategies to improve business metrics and company outcomes. Lead projects and initiatives from conception through completion. Collaborate with cross-functional teams to drive performance and support company growth.

Role overview Fever Up seeks a Creative Strategy Manager based in Madrid. This position centers on shaping marketing strategies that reach a broad audience. The manager will partner with teams throughout the company to create content and campaigns that reinforce the Fever Up brand. What you will do Design marketing strategies that speak to a variety of audiences Work with colleagues from different departments to develop content and campaigns Support the brand’s growth and help refine its presence in the market

Fever is a technology platform focused on transforming how people experience culture and live entertainment worldwide. Each month, the platform helps more than 300 million users in over 55 countries discover new events, while supporting event creators with tools to reach and engage audiences. Fever partners with organizations like Netflix, F.C. Barcelona, and Primavera Sound, and has received international awards for its work in the entertainment space. Role Overview The Senior CRM Specialist, based in Madrid, will lead the activation of customer data and shape the company’s CRM strategy. This includes designing and executing communications plans across email, push notifications, and in-app messaging. Key Responsibilities Develop and implement a comprehensive CRM strategy. Oversee customer communications, with emphasis on email, push, and in-app channels. Use customer data to personalize and optimize messaging campaigns.