About UsAt Sierra, we are revolutionizing the way businesses engage with their customers by leveraging cutting-edge AI technologies to craft personalized experiences. Our vibrant team primarily operates in-person from our San Francisco headquarters, with expanding offices in Atlanta, New York, London, France, Singapore, and Japan.We are driven by core values that shape our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These principles guide our daily actions and reinforce our commitment to excellence in everything we do.Our visionary co-founders, Bret Taylor and Clay Bavor, bring unparalleled expertise to Sierra. Bret, the Board Chair of OpenAI, previously co-led Salesforce and was an instrumental figure at Facebook and Google. Clay, with 18 years at Google, has spearheaded groundbreaking initiatives in AR/VR and product design.Your RoleAs a key member of our Agent Development team, you will collaborate with our Agent Product Managers and Engineers to design, develop, and deploy AI-driven agents capable of managing thousands of customer interactions daily.You will be integral to the agent development process, fusing product strategy, conversational design, and customer insights to create high-quality AI agents.Serve as a trusted consultant to our clients, guiding their AI implementation strategies.Design, build, and enhance conversational AI agents, gaining hands-on experience in product development and refinement.Lead the execution and delivery of multiple complex, high-profile agent development initiatives.Facilitate collaboration among technical and non-technical stakeholders throughout the entire agent development lifecycle.Maintain effective communication across all teams, fostering strong relationships.Provide data-driven insights to inform strategic decisions for both clients and our internal teams.
Oct 24, 2025