Customer Success Manager at Insider One | Madrid, Spain

At Insider One, we are dedicated to empowering marketing and customer engagement teams to unleash their full potential. As the leading platform in the industry, we provide a unified solution that encompasses everything needed for marketing success.Who We AreFounded with a vision to revolutionize the marketing landscape, Insider One has grown from a small team to a global powerhouse with over 1,500 employees from over 50 nationalities, operating across 30+ offices. Our platform integrates AI and a comprehensive Customer Data Platform (CDP) to offer unparalleled data unification, personalized marketing, and journey orchestration across a multitude of channels including WhatsApp, SMS, Email, Web, App, and Site Search.We are proud to have recently secured one of the largest funding rounds in our sector, a $500M Series E led by General Atlantic, with support from renowned investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Trusted by over 2,000 clients, including Fortune 500 giants like Samsung, Nike, and Nestlé, we are recognized as a leader in the B2B SaaS space.As a women-founded and women-led unicorn, Insider One is committed to inclusivity and innovation, making us the only vendor acknowledged as the foremost leader in all essential capabilities for marketing and customer engagement teams. Explore our accolades and see why our customers love us!

Join Instagrid and be part of the clean-tech revolution by delivering pure energy solutions to empower professional workers in transitioning away from combustion generators. Experience a safe, efficient, clean, and silent energy alternative.As a Customer Success Manager, you will serve as the main point of contact for our key clients, ensuring they have an outstanding experience. Your role will be pivotal in promoting the successful integration of our technology, fostering long-term client relationships, and representing the Instagrid brand with enthusiasm and professionalism.Your ResponsibilitiesTake proactive ownership of implementing framework agreements with major clients, guaranteeing a seamless and positive experience with our product offerings across all client locations.Develop and enhance relationships within assigned accounts, providing tailored solutions to support their operational success.Creatively promote both established and new application use cases across diverse business units.Conduct product training and onboarding sessions, empowering users to feel confident in utilizing our solutions.Ensure clients have all necessary information to operate our products effectively and handle inquiries promptly and thoroughly.Maximize product utilization and customer satisfaction, driving high adoption rates.Exhibit strong strategic thinking and superior communication and negotiation skills in Spanish, confidently delivering impromptu presentations.Demonstrate proficiency in Salesforce and Microsoft Office applications.Maintain exceptional organization skills while meeting deadlines in a fast-paced, dynamic environment.Handle confidential information with the utmost professionalism and discretion.

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

Role overview neoris is looking for a Java Developer to join the team in Madrid. This position focuses on building and maintaining Java applications that support client projects and digital solutions. What you will do Design, develop, and maintain applications using Java Work closely with colleagues from different disciplines to deliver project goals Support high standards for software quality throughout the development process Location This role is based in Madrid, Spain.

Role Overview MicroStrategy Inc. is hiring a Senior Customer Success Manager in Madrid. This position focuses on helping customers reach their goals and get the most from MicroStrategy’s services. The role includes leading a team committed to improving client satisfaction and strengthening customer engagement. What You Will Do Build and maintain strategic relationships with key stakeholders at client organizations Guide customers on best practices to support their success with MicroStrategy products and services Work closely with teams across the company to deliver solutions tailored to client needs Lead efforts to increase customer satisfaction and engagement

Join our dynamic team at Rentokil Initial as a Pest Control Technician in Madrid, Spain! In this vital role, you will be responsible for ensuring the safety and satisfaction of our customers by effectively managing pest control services. You will utilize advanced techniques and equipment to identify and eliminate pests, ensuring our clients' environments remain pest-free.

About GoodHabitz GoodHabitz is an international ed-tech company founded in the Netherlands in 2011. With nearly 20 countries and 16 offices, our team of over 400 employees works to make learning accessible, engaging, and enjoyable. We offer online training courses that help individuals reach their potential. Our culture values support, personal growth, and celebrating achievements. We approach challenges with optimism and encourage every team member to bring their unique strengths. Role Overview The Customer Success Manager in Madrid will serve as the main contact for our Spanish clients. This role guides organizations from onboarding through ongoing engagement, helping employees make the most of the GoodHabitz learning platform. Success in this position means building strong relationships, understanding client needs, and ensuring our solutions help customers reach or exceed their goals. What You Will Do Lead inspiration sessions for learning and development ambassadors within client organizations to boost enthusiasm and platform usage. This may include suggesting internal marketing strategies, organizing events, and supporting communication efforts. Maintain proactive contact with customers to understand their needs and challenges, making sure our products are integrated into their daily operations. Manage the customer renewal process by evaluating outcomes, identifying risks, and recognizing new commercial opportunities. Deliver measurable results and success stories for clients, sharing these with colleagues and other organizations as examples of best practice. Embrace personal growth, seek feedback, and share customer insights with the GoodHabitz team to support continuous improvement. Location This position is based in Madrid, Community of Madrid, Spain.

Join Ajax Systems, Europe's premier security system manufacturer, headquartered in the vibrant city of Madrid. We specialize in cutting-edge video surveillance, smart home solutions, fire detection, and flood prevention technology. Our extensive product range features 180 wireless and wired devices designed for security and automation, currently protecting over 3.5 million users across 187 countries. With a dedicated team of 4,100 specialists, we pride ourselves on our innovative approach and commitment to safety.At Ajax, we cultivate local teams to ensure that our experts have a deep understanding of market nuances. Our sales representatives span across various regions, including Italy, Spain, Germany, France, the UK, the USA, Australia, and South Africa. The Global Business Development team is composed of like-minded individuals who share the ambitious vision of Ajax Systems.Founded during turbulent times, resilience is embedded in our brand ethos. We are committed to combating challenges through the development of superior security and automation devices, making it our mission to safeguard what matters most.Ajax Systems embodies a remarkable success story from Ukraine, characterized by strength and energy.

2K Games is hiring a Customer Success Associate II in Madrid, Spain. This position centers on supporting customers and helping them get the most from our products. The role calls for someone who enjoys building strong client relationships and takes pride in delivering high-quality service. Role overview As a Customer Success Associate II, the main focus is to ensure customers have positive experiences with 2K Games. The job involves responding to client needs, addressing questions, and helping resolve issues efficiently. Building trust and maintaining ongoing communication with customers are key parts of this role. What you will do Provide support to customers using 2K Games products Develop and maintain relationships with clients Work proactively to ensure customer satisfaction Who we’re looking for Interest in gaming and customer service Proactive approach to solving problems Dedication to helping customers succeed

Delivery Hero seeks an Account Manager to support regional clients from its Madrid office. The position centers on managing key accounts and building lasting partnerships across the area. Responsibilities Oversee a portfolio of important regional accounts Develop and maintain strong relationships with clients Work closely with clients to understand their needs and uphold high service standards Location This role is based in Madrid, Spain.

Join Delivery Hero as an Account Manager Intern in Madrid and kick-start your career in a dynamic and fast-paced environment. You will have the opportunity to work closely with senior managers, assisting in the development and execution of strategies to enhance customer relationships and drive business growth. This internship is not just a job; it's a launching pad for your career in account management.

Join Ogury as a Customer Success Executive Intern and play a pivotal role in enhancing our clients' experience. As a part of our dynamic team in Madrid, you will support our customers in optimizing their engagement strategies, ensuring they derive maximum value from our innovative solutions.This internship offers you a unique opportunity to develop your skills in customer relationship management, problem-solving, and strategic communication while working in a fast-paced environment.

This AI Product Manager role at Ebury centers on building and launching an Internal AI Copilot for the Client Portfolio Management team. The position aims to improve both revenue growth and customer success by enhancing how the company connects with its clients. What you will do Lead the roadmap and delivery of AI-driven tools for managing client portfolios Collaborate with cross-functional teams to gather requirements and assess results Prioritize features that strengthen client engagement and support business goals Collaboration and location The role is based in Madrid. The team works together in the office four days each week, with one day remote.

We are seeking a dynamic and results-oriented Senior Key Account Manager to join our team in Madrid, Spain. In this key role, you will be responsible for driving growth and maintaining strong relationships with our most important clients. As a Senior Key Account Manager, you will formulate and implement strategies that align with the company’s objectives while ensuring client satisfaction and loyalty.

Join our vibrant team at the Heritage Madrid Hotel as a Server, where you'll be at the forefront of delivering exceptional dining experiences. As a key member of our restaurant staff, you will engage with guests, provide personalized service, and ensure a welcoming atmosphere that reflects our commitment to excellence. We are looking for enthusiastic individuals who are passionate about hospitality and eager to create memorable moments for our patrons.

Accelerate Your Career with Hostinger! Join us in redefining the landscape of online success. With a vibrant team of over 900 skilled professionals and a client base exceeding 4 million across 150 countries, Hostinger empowers creators and entrepreneurs to transform their visions into reality more rapidly and efficiently than ever before.Our Mission: To offer innovative tools that facilitate the swift and easy success of individuals and small businesses in the online realm.Our Culture: Steered by 10 core principles.Our Formula for Success: A strong focus on customer satisfaction, groundbreaking products, and exceptional teams.Your Role at HostingerAs a key member of Hostinger's Influencer team, you will be responsible for identifying, engaging, and collaborating with partners including influencers, B2B associates, and affiliates. Your innate creativity and expertise will be crucial in forging new partnerships and driving our remarkable growth. You will have access to a generous budget and a wealth of knowledge resources within the company.Curious to Learn More? Connect with Your Team: Monika Sviderskė

Join our dynamic team at Delivery Hero as an Account Manager Intern in vibrant Madrid! This is an exciting opportunity for individuals looking to kick-start their career in account management within the fast-paced food delivery industry. As an intern, you will assist in managing client accounts, developing strong relationships, and contributing to the overall success of our operations.We are looking for motivated and enthusiastic individuals who are eager to learn and grow in a collaborative environment. You will gain hands-on experience and valuable insights into the workings of a leading global company.

Role Overview Delivery Hero is looking for an Account Management Lead to oversee top accounts in Spain, based in Madrid. This position focuses on building strong partnerships with key clients and ensuring their ongoing satisfaction. The role involves shaping and executing strategic plans to improve account performance and strengthen client relationships. What You Will Do Develop and maintain relationships with major partners in Spain Drive strategic initiatives to support account growth and retention Monitor account performance and identify areas for improvement Work closely with internal teams to deliver high-quality service and value to partners Location This role is based in Madrid.

What does it mean to be a Consultant at Netlight?As a Consultant at Netlight, you will engage in pivotal projects that drive digital transformation. Our mission is to unlock the full potential of our clients and ourselves. Collaborate with talented colleagues and clients to shape the software products and technical solutions that will define the future. We believe in personalized career paths, enabling you to choose your clients, roles, and projects that align with your strengths, interests, and market needs. With the support of a Mentor, Coach, and various networking communities, your personal and professional development is paramount. The opportunities for growth are limitless.Our projects span a broad technical landscape, including Fullstack Development, Backend Engineering, Data Science, Cloud Solutions, Architecture, Web Development, AI solutions, DevOps, and more. We focus not only on delivering exceptional digital products but also on making a meaningful impact on our teams and businesses.

About the Internship Delivery Hero is looking for an Account Manager Intern to join the Groceries division in Madrid. This internship provides practical experience in account management and operations with a major online food ordering and delivery company. What You Will Do Support the team in managing important grocery accounts Assist with data analysis to inform business decisions Help implement strategies aimed at improving customer satisfaction Location This role is based in Madrid, Spain.