Customer Success Associate II

2K Games is hiring a Customer Success Associate II in Madrid, Spain. This position centers on supporting customers and helping them get the most from our products. The role calls for someone who enjoys building strong client relationships and takes pride in delivering high-quality service. Role overview As a Customer Success Associate II, the main focus is to ensure customers have positive experiences with 2K Games. The job involves responding to client needs, addressing questions, and helping resolve issues efficiently. Building trust and maintaining ongoing communication with customers are key parts of this role. What you will do Provide support to customers using 2K Games products Develop and maintain relationships with clients Work proactively to ensure customer satisfaction Who we’re looking for Interest in gaming and customer service Proactive approach to solving problems Dedication to helping customers succeed

Join Ogury as a Customer Success Executive Intern and play a pivotal role in enhancing our clients' experience. As a part of our dynamic team in Madrid, you will support our customers in optimizing their engagement strategies, ensuring they derive maximum value from our innovative solutions.This internship offers you a unique opportunity to develop your skills in customer relationship management, problem-solving, and strategic communication while working in a fast-paced environment.

Role Overview MicroStrategy Inc. is hiring a Senior Customer Success Manager in Madrid. This position focuses on helping customers reach their goals and get the most from MicroStrategy’s services. The role includes leading a team committed to improving client satisfaction and strengthening customer engagement. What You Will Do Build and maintain strategic relationships with key stakeholders at client organizations Guide customers on best practices to support their success with MicroStrategy products and services Work closely with teams across the company to deliver solutions tailored to client needs Lead efforts to increase customer satisfaction and engagement

About GoodHabitz GoodHabitz is an international ed-tech company founded in the Netherlands in 2011. With nearly 20 countries and 16 offices, our team of over 400 employees works to make learning accessible, engaging, and enjoyable. We offer online training courses that help individuals reach their potential. Our culture values support, personal growth, and celebrating achievements. We approach challenges with optimism and encourage every team member to bring their unique strengths. Role Overview The Customer Success Manager in Madrid will serve as the main contact for our Spanish clients. This role guides organizations from onboarding through ongoing engagement, helping employees make the most of the GoodHabitz learning platform. Success in this position means building strong relationships, understanding client needs, and ensuring our solutions help customers reach or exceed their goals. What You Will Do Lead inspiration sessions for learning and development ambassadors within client organizations to boost enthusiasm and platform usage. This may include suggesting internal marketing strategies, organizing events, and supporting communication efforts. Maintain proactive contact with customers to understand their needs and challenges, making sure our products are integrated into their daily operations. Manage the customer renewal process by evaluating outcomes, identifying risks, and recognizing new commercial opportunities. Deliver measurable results and success stories for clients, sharing these with colleagues and other organizations as examples of best practice. Embrace personal growth, seek feedback, and share customer insights with the GoodHabitz team to support continuous improvement. Location This position is based in Madrid, Community of Madrid, Spain.

Join our dynamic team at alan as a Customer Success Manager in vibrant Spain! In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving customer engagement. As a key player in our organization, you will work closely with cross-functional teams to deliver exceptional service and support, helping our clients achieve their goals.

At Insider One, we are dedicated to empowering marketing and customer engagement teams to unleash their full potential. As the leading platform in the industry, we provide a unified solution that encompasses everything needed for marketing success.Who We AreFounded with a vision to revolutionize the marketing landscape, Insider One has grown from a small team to a global powerhouse with over 1,500 employees from over 50 nationalities, operating across 30+ offices. Our platform integrates AI and a comprehensive Customer Data Platform (CDP) to offer unparalleled data unification, personalized marketing, and journey orchestration across a multitude of channels including WhatsApp, SMS, Email, Web, App, and Site Search.We are proud to have recently secured one of the largest funding rounds in our sector, a $500M Series E led by General Atlantic, with support from renowned investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Trusted by over 2,000 clients, including Fortune 500 giants like Samsung, Nike, and Nestlé, we are recognized as a leader in the B2B SaaS space.As a women-founded and women-led unicorn, Insider One is committed to inclusivity and innovation, making us the only vendor acknowledged as the foremost leader in all essential capabilities for marketing and customer engagement teams. Explore our accolades and see why our customers love us!

Join Instagrid and be part of the clean-tech revolution by delivering pure energy solutions to empower professional workers in transitioning away from combustion generators. Experience a safe, efficient, clean, and silent energy alternative.As a Customer Success Manager, you will serve as the main point of contact for our key clients, ensuring they have an outstanding experience. Your role will be pivotal in promoting the successful integration of our technology, fostering long-term client relationships, and representing the Instagrid brand with enthusiasm and professionalism.Your ResponsibilitiesTake proactive ownership of implementing framework agreements with major clients, guaranteeing a seamless and positive experience with our product offerings across all client locations.Develop and enhance relationships within assigned accounts, providing tailored solutions to support their operational success.Creatively promote both established and new application use cases across diverse business units.Conduct product training and onboarding sessions, empowering users to feel confident in utilizing our solutions.Ensure clients have all necessary information to operate our products effectively and handle inquiries promptly and thoroughly.Maximize product utilization and customer satisfaction, driving high adoption rates.Exhibit strong strategic thinking and superior communication and negotiation skills in Spanish, confidently delivering impromptu presentations.Demonstrate proficiency in Salesforce and Microsoft Office applications.Maintain exceptional organization skills while meeting deadlines in a fast-paced, dynamic environment.Handle confidential information with the utmost professionalism and discretion.

This AI Product Manager role at Ebury centers on building and launching an Internal AI Copilot for the Client Portfolio Management team. The position aims to improve both revenue growth and customer success by enhancing how the company connects with its clients. What you will do Lead the roadmap and delivery of AI-driven tools for managing client portfolios Collaborate with cross-functional teams to gather requirements and assess results Prioritize features that strengthen client engagement and support business goals Collaboration and location The role is based in Madrid. The team works together in the office four days each week, with one day remote.

Join Satispay as a Compliance Officer for Investment Products!Note: This position requires relocation to our Luxembourg office.About SatispayAt Satispay, we are on a mission to transform everyday payments into a seamless, fair, and accessible experience for everyone. Our vision extends beyond payments; we aim to redefine the future of money itself.We empower millions through a shared purpose to confront significant challenges. We believe in agility, bold thinking, and mutual trust to innovate and learn together.If you are seeking more than just a job—if you wish to create meaningful impact with a talented team—then you have found the right place.Your RoleAs the Compliance Officer for Investment Products, you will be instrumental in ensuring our compliance with relevant regulations, particularly focusing on MiFID II for all investment offerings. Here’s what you can expect in your daily responsibilities:Compliance Framework - Collaborate with the Head of Compliance to develop and uphold a robust Compliance Monitoring Programme, ensuring compliance with all regulations. Conduct second-line of-defense controls, identify weaknesses, and provide actionable recommendations.Risk Management - Assess and mitigate compliance risks associated with both existing and new investment products, including those related to crypto-assets. Assist in managing compliance incidents and issues.Horizon Scanning and Advisory - Keep abreast of changes in laws and regulations, advising the management team and product teams on potential impacts on business.Regulatory Strategy & Licensing - Contribute to the regulatory strategy and assist in future licensing processes.Policies and Procedures - Aid in drafting, revising, and maintaining compliance policies and procedures.Regulatory Reporting - Ensure timely and accurate regulatory reporting, including the CSSF annual questionnaire on financial crime.Interactions with Regulators and Auditors - Facilitate communication with regulators on matters related to investment services and inspections.

Are you passionate about sales? Do you want to provide the best customer service at JYSK in Spain alongside your team? Are you someone who thrives in a dynamic work environment? Then you might just be the Sales Associate we are looking for! WHAT WE OFFER YOUJoin a distribution company that values its employees and strives daily to be an excellent workplace. We are dynamic, and your development is crucial to us. As a JYSK ambassador, you will receive:Permanent contract for 30 hours per weekOpportunities for growth and development: our goal is for 80% of our future managers to come from internal promotions. Discover more here.Internal competitions among stores with attractive prizesCompetitive bonuses that reward outstanding sales performanceFlexible working hours15% discount in all JYSK storesPrivate health insurance, annual parties, internal activities (participation in sponsored events such as races, volunteering, etc.)YOUR ROLE AT JYSKYou will be responsible for sales in the store: offering our customers the best service with a smileYou will ensure that the store is 100% clean and well-stocked with our productsYou will participate in the receiving process of goods and their proper management and storageYou will have the opportunity to specialize in your own area in the storeMeet one of our Sales Assistants and learn about our employer brand here.

Feverup is hiring a Strategy & Transformation Associate in Madrid. This position supports major strategic projects and plays a part in driving the company’s progress. Role overview As a Strategy & Transformation Associate, the work centers on identifying opportunities to improve how Feverup operates. Collaboration with teams across various departments is a core part of the job, ensuring that new solutions can be implemented effectively. Key focus areas Support strategic initiatives that shape the company’s direction Work with colleagues from different departments to identify and address operational challenges Help introduce improvements that benefit both the business and Feverup’s customers Location This role is based in Madrid.

Join our dynamic team at Fresha as an Italian Speaking Associate Account Manager, where you will play a crucial role in managing client relationships and ensuring customer satisfaction. This position is ideal for proactive individuals who are passionate about building lasting connections with clients and driving the success of our platform.

Greetings! We are Fever, the premier technology platform dedicated to culture and live entertainment.Our mission? To democratize access to culture and entertainment. Using our innovative technology and data-centric approach, we are transforming how individuals engage with live events. Every month, our platform inspires over 300 million people across more than 40 countries to discover unforgettable experiences while empowering event creators with our insights and technology, helping them innovate, scale, and enhance their events to reach broader audiences.Our achievements? We've collaborated with major industry giants such as Netflix, FC Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and secured backing from numerous leading global investors! Impressive, right? To fulfill our mission, we seek ambitious individuals with a proactive mindset who are excited to help shape the future of entertainment! Are you ready to be part of this transformative journey? Let’s delve into the specifics of this role and how you can contribute to Fever’s mission.About the role:We are in search of a high-potential Strategy & Operations Associate to join our Operations team and redefine how we deliver exceptional Customer Experience at scale. This is a pivotal role that merges strategy, operations, and AI, where you will challenge existing processes, spearhead transformative initiatives, and shape the future of our customer operations on a global scale. You will collaborate closely with the Director of Operations and regularly interact with senior leadership and C-level stakeholders.What you’ll do:Redesign and improve current operational processes, with a strong emphasis on Quality Assurance and performance managementIdentify and spearhead AI-driven initiatives to enhance efficiency, automation, and customer satisfactionLead end-to-end transformation projects, from problem identification to implementationCollaborate with cross-functional teams (Product, Data, Customer Experience, Operations) to implement scalable solutionsContribute to strategic initiatives such as:Regional scaling and operational expansionSelf-service and automation strategies

Feverup seeks an Operations Transformation & AI Associate based in Madrid. This position centers on developing operational strategies and using artificial intelligence to enhance how the business runs. Role overview The associate will help design and implement changes that make company operations more efficient. Applying AI tools and methods, the work aims to simplify processes and contribute to Feverup’s growth plans. Key focus areas Shape and refine operational strategies Apply AI solutions to real-world business challenges Support projects that streamline workflows and drive company progress Location This role is based in Madrid.

SoSafe aims to be the premier provider of human risk management solutions across Europe. Our acclaimed awareness platform incites behavioral change through engaging training and simulations focused on cybersecurity and data protection. With cybercrime projected to inflict $10.5 trillion in costs annually by 2025, we invite you to join us in making a significant impact!Your Role in Driving Success:As a Customer Success Manager, you will be the key advocate for our customers in Spain and Italy. Your objective is to ensure they receive optimal value from the SoSafe product suite. You will serve as a trusted advisor, bridging the technology we offer with our customers' security objectives. By prioritizing user adoption and strategic alignment, you will shape the customer experience into measurable business outcomes, fostering loyalty through proven results.Key Responsibilities:Strategic Partnership: Collaborate with customers to establish success criteria and develop customized engagement plans that align with their security awareness objectives.Consultative Guidance: Offer expert advice on best practices for cybersecurity awareness, assisting clients in building and implementing robust internal safety cultures.Demonstrating Value: Lead impactful Business Reviews that extend beyond mere metrics to outline the tangible ROI and security enhancements provided by SoSafe.Customer Advocacy: Act as the

Join our dynamic team at JYSK as a Sales Associate! We are looking for passionate individuals who can deliver exceptional customer service and drive sales in our Madrid location. As a Sales Associate, you will be responsible for assisting customers, maintaining store presentation, and ensuring a high level of product knowledge. If you thrive in a fast-paced environment and love helping customers find exactly what they need, we want to hear from you!

Join our dynamic team at KIABI as a Sales Associate, where your passion for fashion and customer service will shine. We are seeking a motivated and enthusiastic individual to provide exceptional support to our customers, ensuring they have a delightful shopping experience. In this role, you will assist customers in selecting the latest trends and styles while contributing to the overall success of our store.

The Team:The Associate Counsel (EU) will be instrumental in advancing Unison Infrastructure's core objectives. We are in search of a seasoned legal professional who has successfully navigated the complexities of entering new European markets, driving transactions to closure, and exercising judicious risk management. This role reports to the General Counsel and requires regular collaboration with senior management, origination, pricing, and property management teams.The Job:· Manage a diverse pipeline of deals across various European markets, ensuring effective communication between pricing, origination, legal, and management teams.· Spearhead initiatives to enter new markets, including entity establishment, compliance, KYC processes, and the formulation of real estate transaction structures aligned with the company’s underwriting and risk profile.· Oversee local counsel activities in European markets concerning document negotiations and due diligence.· Underwrite transactions and prepare insightful recommendations for senior executives.· Provide legal advice on a variety of commercial and corporate matters.

Hello! We are Fever, the premier technology platform for culture and live entertainment.Our mission? To make culture and entertainment accessible to everyone. Through our innovative technology and data-driven methodologies, we are transforming how individuals experience live entertainment. Every month, our platform motivates over 300 million people across more than 40 countries to explore unforgettable experiences while equipping event creators with the data and tools they need to scale, innovate, and enhance their events to reach new audiences.Our achievements? We've partnered with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, presented internationally acclaimed experiences, and secured backing from top global investors! Impressive, isn't it? To fulfill our mission, we seek proactive, hands-on individuals eager to shape the future of entertainment!Ready to join the experience?Let’s delve into this role and how you can contribute to Fever’s mission.About the TeamThe Growth team is charged with promoting Fever's business strategy across all markets and ensuring our events meet performance expectations, driving global growth.Our decisions are guided by data at all strategic levels, enabling us to thoroughly understand Fever's business model and how to collaborate with every team within the organization to propel the business forward.About You:You hold a bachelor’s degree in Engineering (civil, industrial, telecommunications, or aeronautics) or possess a background in Mathematics, Statistics, Data Analytics, or Strategy.Your analytical skills are top-notch, enabling you to derive insights from complex data.

About HappyRobotHappyRobot is pioneering the AI-native operating system designed for the real economy—effectively bridging the gap between intelligence and actionable insights. By integrating real-time data, specialized AI functionalities, and an orchestrating intelligence, we empower enterprises to manage intricate, mission-critical operations autonomously.Our AI OS not only accumulates knowledge but also optimizes processes at every level while continuously evolving. We focus on supply chain and industrial-scale operations, where resilience, speed, and ongoing improvement are essential. This allows human talent to concentrate on strategic, creative, and higher-value tasks.Discover more about our vision in our Manifesto. HappyRobot has successfully raised $62M to date, including a recent $44M Series B funding round in September 2025, backed by prominent investors like Y Combinator (YC), Andreessen Horowitz (a16z), and Base10—partners who believe in our mission to revolutionize enterprise operations. We are channeling this investment into assembling a world-class team characterized by relentless drive, exceptional problem-solving skills, and a passion for exceeding limits in a dynamic, high-intensity environment. If this vision resonates with you, we invite you to join us at HappyRobot.Role OverviewWe are on the lookout for a Go-To-Market (GTM) Market Launcher to spearhead and execute go-to-market strategies within a dedicated pod at HappyRobot. You will be responsible for driving revenue outcomes, acquiring customers, and facilitating expansion within your pod, serving as the principal GTM owner across sales, pipeline strategy, and customer success alignment. This role integrates hands-on execution with leadership responsibilities, collaborating cross-functionally with Product, Engineering, Marketing, and Operations to scale repeatable GTM practices.What You’ll DoOwn and execute the go-to-market strategy for your pod, converting company-level objectives into actionable plans that drive revenue, adoption, and retention.Lead the GTM initiatives within your pod, working closely with Sales, Solutions, and Customer Success to ensure cohesive alignment across the entire customer lifecycle.Be accountable for pipeline generation, deal execution, forecasting, and revenue goals for your pod.Lead and assist in complex sales cycles from initial discovery through to closing, engaging senior stakeholders and navigating intricate buying processes.Create, manage, and sustain a robust and predictable pipeline with strong coverage and velocity.Foster trusted relationships with stakeholders and clients to drive success.