Customer Service Agent / French Speaker - Based in Madrid

Key Responsibilities:Client Relationship Management: Address client inquiries and provide guidance on health insurance contracts, coverage options, reimbursements, and all aspects of the contract lifecycle, including underwriting, amendments, cancellations, and premium management.Administrative Management: Contracts: Registering and canceling contracts, collecting premiums. Health Services: Entering reimbursements, creating quotes, issuing coverage approvals in accordance with internal procedures. Client Records: Updating and modifying client information (contract details, addresses, banking information).Client Satisfaction: Contribute to client satisfaction through high-quality responses, efficient work, and achievement of performance indicators.Note: This position does not involve any sales or prospecting activities.

Role overview lastminute.com is looking for a Bilingual Customer Service Representative based in Madrid. This role centers on supporting French-speaking customers, handling their questions, and helping resolve any issues that arise. The goal is to ensure every customer enjoys a smooth and positive experience. What you will do Serve as the main point of contact for clients who speak French Answer customer inquiries and provide clear, accurate information Handle and resolve problems in a professional, efficient manner Help create a positive journey for each customer Requirements Fluent French language skills Strong communication abilities and a knack for solving problems Interest in providing helpful and attentive customer service

Join MSX International as a Marketing Specialist in Madrid! We are seeking a dynamic individual who is fluent in French to support our marketing efforts. You'll play a crucial role in developing and implementing marketing strategies, engaging with customers, and contributing to the growth of our brand.

Join our dynamic team at MSX International as a Customer Service Representative specializing in French. In this role, you will engage with clients, provide exceptional support, and ensure their needs are met with professionalism and efficiency. If you are passionate about customer service and speak French fluently, we would love to hear from you!

Join Our Team as a Banking Operations Analyst!At N26, we are enhancing our expertise in Account & Customer Data management within Banking Operations, and we are seeking a passionate and experienced Banking Operations Analyst who is fluent in French to join our dynamic team.Our Banking Operations department serves as the central hub for managing and processing specialized account types, including probate and estates, accounts involving legal representatives or custodians, and basic accounts under the Payment Accounts Act. Additionally, we oversee customer inquiries related to tax proceedings and GDPR information requests, ensuring meticulous handling of cases while protecting N26 Bank SE from legal and regulatory challenges.As an Analyst focused on the French market, you will leverage your expertise and take ownership of complex and sensitive cases, serving as a key escalation point and actively contributing to the enhancement of our operational processes. You will collaborate closely with internal stakeholders, including Legal, Compliance, Anti-Financial Crime, KYC, and Quality Assurance teams, as well as external partners and authorities.This role is perfect for individuals eager to transcend daily case handling and play a pivotal role in shaping the evolution and operations of our team.

Join our dynamic team at MSX International as a Marketing & Partner Support Specialist where you will play a crucial role in enhancing our client relationships and marketing efforts. As a native speaker of Dutch or French, your language skills will be instrumental in engaging with partners and clients across various channels.Your responsibilities will include supporting marketing initiatives, providing partner assistance, and contributing to the overall success of our projects. If you are enthusiastic, detail-oriented, and eager to learn within a fast-paced environment, we want to hear from you!

Join our dynamic team at MSX International as a Customer Service Representative! If you are passionate about delivering exceptional customer experiences and possess fluency in German, we want to hear from you. In this role, you will be responsible for addressing customer inquiries, providing product information, and ensuring overall satisfaction. You will play a vital role in enhancing our brand image through your interactions.

Join our dynamic team as a Marketing & Partner Support Specialist where you will play a pivotal role in enhancing our partnerships and driving marketing initiatives. We are seeking a motivated French-speaking professional to provide exceptional support, ensuring that our partners receive the highest level of service and engagement.

MSX International seeks a Customer Service Representative fluent in Swedish for its Madrid office. The main focus is to assist customers, respond to their questions, and provide clear, helpful service. Key responsibilities Communicate with customers in Swedish to address their inquiries Share accurate information and support, aiming for high customer satisfaction Contribute to positive experiences during each customer interaction Location This role is based in Madrid.

Join our dynamic team as a Network Support Specialist, where you will leverage your French language skills to provide exceptional technical support and solutions for our clients. Your role will involve diagnosing and resolving network issues, ensuring seamless connectivity, and contributing to the overall success of our IT support operations.

Join our Customer Experience team, where a proactive and dynamic approach is key. We thrive on sharing ideas, making informed decisions, and collaborating to ensure each customer feels valued, unique, and completely satisfied with our services.Are you adept at understanding customer needs and prioritizing management tasks? Can you effectively identify and address customer inquiries while enhancing our brand's image?We invite you to become part of our dedicated team as a Customer Care Agent!Your primary responsibilities will include:Responding to customer inquiries via phone and email.Providing follow-up assistance to ensure resolution of customer queries.Making reminder calls and tracking incidents to achieve maximum customer satisfaction.Updating databases, creating reports, and performing analysis.

Join our dynamic team at MSX International as a Customer Service Representative where your proficiency in Dutch will be a vital asset. In this role, you will engage with customers, ensuring their needs are met with exceptional service and support.

Are you a dynamic and enthusiastic individual fluent in both German and French? MSX International is seeking a Bilingual Customer Service Representative to join our vibrant team in Madrid. In this role, you will be responsible for delivering exceptional customer service, addressing inquiries, and resolving issues in both languages. If you have a passion for helping customers and thrive in a fast-paced environment, we want to hear from you!

Join our dynamic team as a Bilingual Customer Service Representative, where you will play a crucial role in providing exceptional support to our diverse clientele. As the first point of contact, you'll have the opportunity to communicate with customers in both French and Dutch, assisting them with inquiries and ensuring their utmost satisfaction.

Indie Campers is looking for a Rental Service Agent based in Madrid. This role acts as the first point of contact for customers, guiding them through every step of their rental experience. From welcoming guests to ensuring a smooth process, the Rental Service Agent plays a key part in each journey. Main responsibilities Assist customers with vehicle pick-up and return, making sure all steps are clear and efficient. Explain the rental process and vehicle features in a straightforward way. Offer support and guidance to customers throughout their rental period. What we look for Interest in travel, customer service, and spending time outdoors. A friendly and approachable attitude, focused on helping customers enjoy their trip.

Join our dynamic team at MSX International as a Customer Service Representative, where you will utilize your German language skills to provide exceptional support to our clients. In this role, you will be the first point of contact for our customers, addressing their inquiries and ensuring a positive experience.We are seeking a passionate individual with a proactive attitude, who is dedicated to delivering outstanding service. Your ability to communicate effectively in Swiss German will be crucial in helping us maintain our high standards of customer satisfaction.

Join our dynamic team at MSX International as a Bilingual Customer Service Agent specializing in German. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional support and guidance. Your fluency in both German and English will be crucial in resolving customer queries, ensuring satisfaction, and building lasting relationships.

Join Sixt, a leading global mobility service provider, as a Rental Sales Agent in Madrid. In this engaging role, you will be responsible for providing exceptional customer service, assisting clients with their vehicle rental needs, and ensuring a seamless rental experience.Your responsibilities will include:Greet and assist customers in a friendly and professional manner.Provide information about vehicle options, pricing, and rental agreements.Process rental transactions efficiently and accurately.Address customer inquiries and resolve any issues that may arise.Maintain a clean and organized rental area.

Role Overview MSX International is hiring an Inside Sales Agent fluent in Swedish for its Madrid office. This role focuses on building strong customer relationships and supporting sales growth across the team. What You Will Do Engage with clients by phone and email, communicating in Swedish Listen to customer needs and recommend solutions that fit their situation Support the sales process from initial contact through follow-up Help maintain high standards of customer satisfaction Contribute to team goals and support long-term partnerships Who We’re Looking For Fluency in Swedish is required Comfort working in a sales or customer service environment Strong communication and relationship-building skills Ability to adapt and stay organized in a busy setting This position is based in Madrid and offers the chance to join a collaborative team focused on customer success.

Join our dynamic team at MSX International as a Customer Service Agent! If you are fluent in Dutch and have a passion for delivering exceptional customer service, we want to hear from you. In this role, you will be the first point of contact for our clients, assisting them with inquiries and providing solutions in a fast-paced environment.As a Customer Service Agent, you will utilize your communication skills to ensure customer satisfaction while representing MSX International with professionalism and enthusiasm. This position offers you the chance to grow within a supportive and innovative company.