Customer Security Manager - Madrid or Barcelona (m/f/d)

Role Overview T-Systems Iberia is hiring a Customer Security Manager based in Madrid or Barcelona. This position focuses on protecting client data and assets by maintaining and improving security protocols. The Customer Security Manager works closely with teams across the company to strengthen security practices and encourage awareness at every level. What You Will Do Oversee security measures for client data and assets Develop and refine security protocols Advise on security strategy and best practices Collaborate with multiple departments to promote security awareness Location This role is available in Madrid or Barcelona.

Interactiv4 is seeking a highly skilled Senior QA Engineer to join our dynamic teams in Madrid or Barcelona. The ideal candidate will possess extensive expertise in Quality Assurance and the ability to define and implement effective QA strategies for our diverse projects.Key Responsibilities:Understand, implement, and continuously update the QA strategy.Collaborate with team members to establish acceptance criteria and definitions of done for user stories.Develop comprehensive test plans based on user stories and draft test cases for acceptance testing.Estimate, prioritize, plan, and coordinate testing activities.Ensure the testing team effectively utilizes testing tools.Design, develop, and execute automation scripts.Conduct manual and automated testing of the system against both functional and non-functional requirements.Log defects and collaborate with developers for resolution.Perform regression testing post-bug fixes.Provide coaching to QA testers within the team.Ensure testing activities are included in iteration planning and production releases.Qualifications:Experience in developing and automating testing plans for eCommerce projects.Knowledge of various testing levels: unit, integration, and end-to-end.Experience managing quality improvement plans.Proficient in load/stress testing in production environments.Experience with API and frontend testing.Ability to create test plans and generate reports during development cycles.Skilled in defining acceptance criteria for user stories.Preferred Qualifications:Familiarity with the Magento eCommerce platform.Experience with performance testing tools such as Selenium, Jenkins, and Xray.Previous experience as a developer is a plus.Knowledge of data handling and data quality practices.Experience in building continuous integration and continuous delivery workflows.Ability to train teams on quality concepts.

Join sosafe as a Human Security Consultant and play a pivotal role in delivering innovative security solutions. In this position, you will leverage your expertise to assess risks and develop strategies that enhance safety and security for our clients. Your analytical skills will be crucial in identifying vulnerabilities and implementing effective measures to mitigate threats.

Role overview The Account Manager for France at PlanRadar will be based in Madrid and work full-time. The position centers on managing relationships with clients in France, supporting sales efforts, and helping maintain customer satisfaction within the French market. Key responsibilities Build and maintain strong relationships with clients in France Support business growth by driving sales activities Work to ensure customer satisfaction at every stage of the client lifecycle Team and location This role joins a team dedicated to construction technology and international collaboration. The Madrid office serves as the central location for this France-focused position.

Hello!We are Fever, the world's premier technology platform for cultural and live entertainment.Our mission is to democratize access to culture and entertainment. Leveraging our innovative technology and data-driven insights, we are transforming the way audiences interact with live events.Each month, our platform captivates over 300 million people across more than 40 countries, empowering event creators to innovate, scale, and enrich their offerings to reach broader audiences.Our achievements speak volumes: we collaborate with industry titans like Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally recognized experiences and supported by leading global investors! Impressive, right?To further our mission, we seek ambitious individuals with a proactive approach who are excited to help shape the future of entertainment!Ready to join the journey?In this role, you will become a Physical Security Intern within Fever’s Global Physical Security team. Reporting to the Physical Security Manager, you will collaborate with all team members to implement essential security measures across our events and corporate locations.This internship offers an opportunity to actively contribute to daily security operations while gaining invaluable hands-on experience in a dynamic global setting. You will hone your proactivity, autonomy, and project management skills by assisting the Security team in coordinating with diverse Fever stakeholders to uphold the highest security standards for our people, assets, and operations.If you are eager to learn about physical security, risk assessments, and security operations, and are ready to grow into a world-class junior professional while embracing new challenges in a fast-paced, international environment (including regions such as the Americas, APAC, etc.), this internship could be the perfect next step in your security career.

Join our dynamic team at Sixt SE as an Office Manager in Madrid! We are seeking an enthusiastic individual to lead our office's development program. This is a fantastic opportunity for someone looking to start their career in a fast-paced environment where your contributions will be valued. You will be responsible for overseeing daily operations, ensuring optimal service delivery, and collaborating with various teams to drive our business forward.

Join our dynamic team at Speexx as a Sales Support Specialist. In this role, you will play a crucial part in supporting our sales team, ensuring the smooth execution of processes and enhancing customer satisfaction. You will collaborate closely with various departments to deliver exceptional service and help drive our sales success.

Join Instagrid and be part of the clean-tech revolution by delivering pure energy solutions to empower professional workers in transitioning away from combustion generators. Experience a safe, efficient, clean, and silent energy alternative.As a Customer Success Manager, you will serve as the main point of contact for our key clients, ensuring they have an outstanding experience. Your role will be pivotal in promoting the successful integration of our technology, fostering long-term client relationships, and representing the Instagrid brand with enthusiasm and professionalism.Your ResponsibilitiesTake proactive ownership of implementing framework agreements with major clients, guaranteeing a seamless and positive experience with our product offerings across all client locations.Develop and enhance relationships within assigned accounts, providing tailored solutions to support their operational success.Creatively promote both established and new application use cases across diverse business units.Conduct product training and onboarding sessions, empowering users to feel confident in utilizing our solutions.Ensure clients have all necessary information to operate our products effectively and handle inquiries promptly and thoroughly.Maximize product utilization and customer satisfaction, driving high adoption rates.Exhibit strong strategic thinking and superior communication and negotiation skills in Spanish, confidently delivering impromptu presentations.Demonstrate proficiency in Salesforce and Microsoft Office applications.Maintain exceptional organization skills while meeting deadlines in a fast-paced, dynamic environment.Handle confidential information with the utmost professionalism and discretion.

Join AECOM as the Associate Director for Primary Substations in the Transmission & Distribution sector. In this pivotal role, you will oversee the design and management of electrical substations, ensuring high-quality service delivery and adherence to industry standards. You will collaborate with cross-functional teams, enhancing operational excellence and promoting innovative solutions that drive project success.

The Nielsen Company is hiring a Customer Success Manager in Madrid. This position centers on building strong client relationships and supporting customer satisfaction across a diverse portfolio. Role overview This role focuses on understanding client needs and delivering clear, strategic support. Regular communication and proactive problem-solving are central to daily work. Success in this position means clients feel heard, supported, and confident in their partnership with Nielsen. Language requirements Professional proficiency in French Professional proficiency in English Professional proficiency in Spanish What you will do Communicate with clients in French, English, and Spanish Support client needs and resolve issues efficiently Strengthen relationships with a varied client base

At Insider One, we are dedicated to empowering marketing and customer engagement teams to unleash their full potential. As the leading platform in the industry, we provide a unified solution that encompasses everything needed for marketing success.Who We AreFounded with a vision to revolutionize the marketing landscape, Insider One has grown from a small team to a global powerhouse with over 1,500 employees from over 50 nationalities, operating across 30+ offices. Our platform integrates AI and a comprehensive Customer Data Platform (CDP) to offer unparalleled data unification, personalized marketing, and journey orchestration across a multitude of channels including WhatsApp, SMS, Email, Web, App, and Site Search.We are proud to have recently secured one of the largest funding rounds in our sector, a $500M Series E led by General Atlantic, with support from renowned investors such as Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst. Trusted by over 2,000 clients, including Fortune 500 giants like Samsung, Nike, and Nestlé, we are recognized as a leader in the B2B SaaS space.As a women-founded and women-led unicorn, Insider One is committed to inclusivity and innovation, making us the only vendor acknowledged as the foremost leader in all essential capabilities for marketing and customer engagement teams. Explore our accolades and see why our customers love us!

Join our dynamic team at Devoteam as a Cybersecurity Operator. In this pivotal role, you will be responsible for monitoring and managing our cybersecurity infrastructure, ensuring the safety and security of our systems. Your expertise will help us proactively identify vulnerabilities and respond to threats, contributing to our mission of providing exceptional cybersecurity solutions to our clients.

Join our dynamic team at MSX International as a Customer Service Representative specializing in Swedish. In this role, you will be the primary point of contact for our customers, providing exceptional support and assistance. You will engage with clients, resolve inquiries, and ensure a positive experience.

Join our dynamic team at auto1 as an ATL Marketing Manager where you will lead our marketing strategies and drive brand growth. This is a fantastic opportunity for marketing professionals looking to make a significant impact in a fast-paced environment. You will be responsible for developing and executing ATL marketing campaigns that resonate with our target audience and elevate our brand presence.

Join Eurofins as a Customer Service Intern and embark on a journey to enhance your skills in a dynamic and supportive environment. As a leading global group in bioanalytical testing, Eurofins offers you the chance to engage with diverse clients while developing your professional capabilities.

Join Convera as a Senior Customer Implementation Specialist in our Rome or Madrid office (hybrid work environment).In this pivotal role, you will take charge of the implementation process for intricate customer engagements, delivering high-level technical expertise and project management. You will manage critical projects, mentor junior staff, and actively participate in refining our implementation methodologies. The ideal candidate will possess extensive experience in customer implementations, exceptional problem-solving abilities, and a passion for customer interaction.Your responsibilities will include:Leading comprehensive implementations for large or complex customer projects, ensuring successful deployment and user adoption.Serving as a trusted advisor, assisting clients with the technical and operational aspects of implementation.Mentoring junior implementation specialists, offering guidance and support when required.Crafting detailed project plans, including timelines, resource allocation, and risk management strategies.Troubleshooting and resolving complex technical issues during implementation, escalating to engineering teams as needed.Collaborating with cross-functional teams to meet customer-specific requirements and ensure alignment with product capabilities.Continuously assessing and enhancing implementation processes for improved efficiency and client satisfaction.Providing feedback to Product and Engineering teams based on insights gained from customer implementations.

Welcome! We are Fever, the premier tech platform for culture and live entertainment.Our mission is to democratize access to culture and entertainment. Utilizing our cutting-edge technology and data-driven strategies, we are transforming how audiences engage with live events. Each month, our platform captivates over 300 million individuals across more than 40 countries, guiding them to discover unforgettable experiences while empowering event creators with our innovative tools to scale, innovate, and enhance their offerings for broader audiences.Our achievements include partnerships with industry giants such as Netflix, F.C. Barcelona, and Primavera Sound, delivering internationally recognized experiences and supported by leading global investors! Exciting, right? We seek dedicated individuals with a proactive approach who are excited about shaping the future of entertainment!Ready to be part of this journey?Now, let’s explore the responsibilities of this role and how you can contribute to Fever’s mission.About the Role:The Information Security, Risk & Compliance Manager will be instrumental in crafting and executing our information security and cybersecurity compliance strategy, focusing on maintaining crucial certifications such as ISO 27001 and ENS, among others, while championing the company’s commitment to achieving top-tier security standards.The ideal candidate will collaborate with internal teams to assess and uphold information security policies, conduct risk assessments, align with governance frameworks, and manage responses to security questionnaires. Additionally, this role will assist in preparing for external audits and actively work to bolster the organization’s security posture by identifying areas for compliance enhancement. A strong understanding of security frameworks, governance processes, and risk management is essential to keep the organization's certifications and policies current.If you excel in a dynamic environment and are passionate about pushing the boundaries of what’s possible, this is your chance to make a significant impact in a fast-growing global leader.

Are you a native German speaker looking to advance your career in the financial sector? Join one of the most esteemed financial institutions!Your primary role will be to deliver exceptional customer service in both German and English via phone and email, assisting clients with their inquiries.Key Responsibilities: Respond to customer inquiries through phone, email, chat, and social media in both German and English. Provide precise and relevant information about the company's products, services, orders, and policies. Efficiently resolve customer issues to ensure a positive experience and high satisfaction levels. Document all customer interactions in the CRM system, maintaining accurate and up-to-date records. Escalate complex issues to the appropriate department or supervisor when necessary. Follow up with customers to confirm that their concerns have been addressed.

Join AccorHotels as a General Manager in the vibrant city of Madrid! As a leader in the hospitality industry, you will play a pivotal role in driving operational excellence and guest satisfaction. Your responsibilities will include overseeing daily operations, ensuring high service standards, and leading a dynamic team.

Air Apps, founded in Lisbon in 2018, builds AI-powered planning tools for individuals and entrepreneurs. Now with offices in San Francisco and Madrid, the company has reached over 100 million downloads. Air Apps stays self-funded and aims to improve how people organize and manage their resources through technology. This is a fully onsite position in Madrid. Relocation support is available. Role overview The Customer Support Specialist acts as the main contact for users of Air Apps’ iOS products. This role connects customer feedback with product and operational changes, working closely with engineering and marketing teams. The focus is on ensuring a positive experience for users and helping shape product strategies based on real feedback. Monitoring customer satisfaction and analyzing trends in user feedback are key parts of the job. The specialist helps identify and address areas for improvement in the user journey. What you will do Support customers around the world through Zendesk, social media, and other channels. Communicate with users in a friendly, professional manner that represents Air Apps’ values. Troubleshoot and resolve technical issues in iOS applications, identifying root causes and providing effective solutions. Document and escalate bugs or product issues, offering clear recommendations for resolution. Prepare and update reports on customer satisfaction and user experience metrics. Analyze recurring issues and trends to help guide improvements in product and customer experience.