Community Manager at SAMY | Madrid

SAMY is looking for a Community Manager based in Madrid to help shape and grow brand communities across social platforms. This role centers on building authentic conversations and ensuring each account’s voice stands out. Collaboration with the Social Media Manager is key, as is using data to guide decisions and improve engagement. Role overview The Community Manager translates strategy into daily interactions, making sure content and messaging resonate with each audience. The position involves hands-on management of brand profiles across platforms such as Meta, TikTok, WhatsApp, LinkedIn, and others. Consistency in tone and organization is essential, along with a focus on timely, quality engagement. What you will do Work with the Social Media Manager to plan and coordinate monthly content. Share insights from the community to refine content calendars and messaging. Identify cultural trends and opportunities for real-time conversations. Manage brand profiles across multiple social platforms. Publish content tailored to each platform’s format, timing, and audience. Maintain a consistent tone and organization across all channels. Respond promptly to messages, comments, and mentions, focusing on quality interactions. Develop and update response guidelines to reflect the brand’s voice. Use outreach tactics to encourage conversations when appropriate. Monitor and analyze brand sentiment and community discussions. Support reporting by providing clear analyses of engagement and community metrics. Identify alerts and opportunities to improve digital community management. Location This position is based in Madrid, Comunidad de Madrid, Spain.

SAMY connects independent marketing and communications agencies across 18 countries, with more than 1,000 professionals working from over 15 offices. The group supports over 100 clients throughout Europe, the U.S., and Latin America, delivering digital campaigns that combine research, technology, strategy, and creativity to help brands grow. Role overview The Influencer Marketing Specialist leads the planning and delivery of influencer campaigns and brand activations for SAMY in Madrid. This position requires deep experience in social media and influencer marketing, strong creative judgment, and the ability to resolve challenges quickly as they arise. What you will do Strategic campaign development: Collaborate with brand and internal teams to design creative proposals that match campaign briefs. Influencer selection and management: Identify suitable influencer partners, build content calendars, and uphold high content quality standards. Campaign performance oversight: Track daily results and adjust strategy to improve outcomes. Event coordination: Organize and support events and activations, ensuring smooth collaboration between influencers and brands. Cross-functional collaboration: Work with the data team to refine negotiation strategies, monitor market trends, and produce post-campaign reports. Problem resolution: Address challenges during campaign execution as they come up. Results analysis and reporting: Collect and analyze influencer performance data, generate insights, and highlight new opportunities for clients, working closely with the data team on social listening. Legal and financial management: Oversee legal and financial matters for assigned brands to ensure compliance and smooth operations. Workflow enhancement: Suggest improvements for collaboration between the brand, agency, and influencers. Location This position is based in Madrid, Comunidad de Madrid, Spain.

About the Role airapps is looking for a Community Manager based in Madrid. This position focuses on building strong connections with our user community and supporting engagement across our platforms. What You Will Do Develop and implement strategies to grow and support the community Manage online platforms and keep conversations active Listen to feedback and make sure members feel valued Build relationships with users and encourage participation Who We’re Looking For Experience managing online communities or similar roles Strong communication skills Comfort working with digital platforms Interest in connecting with people and supporting community initiatives This role is based in Madrid and offers the chance to shape how our users interact and connect with airapps.

Join Our Team as a Social Media Specialist!Who We AreSAMY is a premier, globally recognized social-first agency dedicated to crafting integrated media strategies that resonate with audiences and address pivotal business challenges. With a vibrant team of over 900 professionals across 20 offices in 55 markets, we proudly serve more than 270 high-profile clients including iconic brands like L’Oréal, The North Face, Diageo, Microsoft, and Samsung. Our mission is to redefine brand communication through creativity, technology, and cultural relevance.Your RoleAs a Social Media Specialist at SAMY, you will play a vital role in developing, planning, and optimizing content strategies for multiple brands. You will take charge of the entire content lifecycle—from ideation to execution—while ensuring alignment with brand positioning and social-first best practices. You will also be tasked with managing workflows, collaborating with creators, and guaranteeing the highest standards of execution.Key ResponsibilitiesManage and oversee content planning and calendars to ensure consistency across channels.Work closely with clients to comprehend their objectives and align social media strategies accordingly.Contribute to the ideation and presentation of innovative content strategies that resonate with current trends.Track and analyze social media trends, adapting them for impactful campaigns.Maintain a strategic perspective, proactively suggesting improvements and challenging ideas as necessary.Engage with high-profile consumer accounts and manage client relationships to meet campaign expectations and deliver results.Participate in content creation for social media, including videos and trend-driven content.Oversee campaigns from inception to execution, ensuring quality and creative standards are upheld.

About the Communications Internship Bursong Global Careers is looking for a Communications Intern in Madrid. This role gives direct experience with communication strategies in an international setting. Interns collaborate with team members on projects that support the company's brand and outreach.

SAMY connects brands with audiences through social-first strategies. With a team of over 1,000 across 18 countries, the company delivers digital campaigns for more than 100 major clients. SAMY combines research, creative thinking, technology, and influencer marketing to support measurable brand growth. Role overview The Brand Manager for Influencer Marketing will lead influencer campaigns for L'Oréal at SAMY. This Madrid-based position requires strategic planning, creative vision, and a strong understanding of social media trends. What you will do Strategic campaign development: Collaborate with L'Oréal and SAMY teams to design creative campaign proposals tailored to client briefs. Influencer selection and management: Identify suitable influencers, create content calendars, and uphold quality standards for all published content. Campaign performance oversight: Monitor campaign progress daily and adjust tactics to improve results. Event coordination: Organize and support brand events and activations, ensuring effective collaboration between influencers and the brand. Cross-functional collaboration: Work with booking and data teams to refine negotiation strategies, identify market trends, and deliver detailed post-campaign reports. Problem resolution: Address challenges during campaign execution with a proactive and strategic approach. Results analysis and reporting: Collect and analyze influencer performance data, generate insights, and partner with the data team to improve social listening and spot new opportunities for clients. Legal and financial management: Oversee legal and financial aspects for assigned brands, ensuring compliance and operational efficiency. Workflow enhancement: Recommend process improvements to strengthen connections between the brand, agency, and influencers. Team leadership and development: Mentor and train junior team members in campaign management and best practices, supporting a culture of learning and operational excellence.

SAMY seeks a Treasury Manager to establish and lead the group’s Treasury function in Madrid. This position blends daily cash management with designing treasury frameworks, introducing new tools, and building strong banking relationships. The main goal is to centralize treasury activities, which will improve visibility, control, efficiency, and scalability of cash operations across the company. Key responsibilities Liquidity and cash management: Oversee daily cash positions, monitor payment transactions, and secure short-term funding to meet working capital needs. Maintain real-time visibility of group cash positions. Forecasting and risk mitigation: Consolidate accounts payable and receivable data to create and update rolling cash flow forecasts. Identify liquidity risks and develop mitigation strategies. Banking and debt management: Manage banking relationships, optimize fee structures, and ensure compliance with administrative requirements. Oversee corporate debt, monitor covenant compliance, and manage interest expenses. Strategy and structure: Implement cash pooling and centralization strategies, and support global liquidity policies. Serve as the main Treasury contact for country Finance Managers to coordinate local cash requirements. Systems and innovation: Lead the integration and adoption of Treasury Management Systems. Apply AI and automation to improve forecasting and process efficiency. Debt and financing: Ensure compliance with debt structures and financial covenants. Manage interest calculations, control debt costs, and lead lender reporting. Global coordination: Act as the central Treasury lead for regional Finance Managers, aligning financial strategies across regions for cohesive operations. This role is based in Madrid, Comunidad de Madrid, Spain.

SAMY is an innovative global network of independent marketing and communications agencies dedicated to leveraging research, technology, strategy, creativity, and performance to deliver impactful, data-driven solutions that drive growth for brands. With a diverse workforce of over 1,000 professionals across more than 15 offices in 18 countries—including Europe, the U.S., and Latin America—SAMY partners with over 100 leading clients to create award-winning, comprehensive digital campaigns.Role MissionWe are seeking a talented Global Payroll Manager to spearhead and expand our global payroll model across all SAMY locations. This pivotal role will take ownership of governance, implementation, and the ongoing optimization of our global payroll framework, closely collaborating with ADP Celergo, our global payroll provider. The mission transcends mere payroll execution; it focuses on constructing a centralized, controlled, and scalable Global Payroll Engine that supports international growth, ensures comprehensive compliance, enhances financial accuracy, and boosts operational efficiency across all regions.Job FunctionsLead the global payroll implementation across LATAM (including Mexico, Chile, Argentina, Peru, and Colombia) in partnership with ADP Celergo, ensuring a smooth transition and stabilization.Oversee payroll operations across multiple European entities (Spain, UK, Portugal, and Italy), acting as the global owner of the payroll model with ADP Celergo and other providers.Standardize and harmonize global payroll calendars, cut-offs, approval workflows, pay elements, processes, and documentation across all countries.Ensure full legal, tax, and statutory compliance in every jurisdiction, collaborating with local advisors when necessary.Guarantee data integrity between HRIS (Personio) and payroll systems for accurate integrations and reconciliation processes, in close partnership with Finance.Drive payroll governance and internal controls, including conducting validation checks, ensuring reporting accuracy, and maintaining audit readiness.Support M&A activities and new country expansions from a payroll and HR administration perspective, ensuring scalable setup and compliance alignment.Lead automation initiatives and systems integrations (Personio, Netsuite) to minimize manual interventions, enhance efficiency, and improve payroll accuracy.

Location: Madrid, Comunidad de Madrid, Spain About SAMY SAMY helps brands connect and grow in a social-first world. With over 1,000 employees in 15+ offices across 18 countries, we deliver digital campaigns for more than 100 top clients in 55 markets. Our teams combine research, creative strategy, technology, and influencer marketing to build data-driven solutions that drive results. Role Overview SAMY is hiring an AI Governance Manager to strengthen our global Governance, Risk & Compliance (GRC) and AI governance programs. This leadership role will shape and advance our AI governance and compliance framework across all SAMY entities. The work splits evenly between managing operational risk and building new AI governance initiatives. What You Will Do AI Governance & Strategy Lead AI governance efforts across all SAMY entities Define policies, standards, and principles for responsible AI use Integrate AI governance into current GRC and security frameworks Act as the main point of contact for AI governance topics Risk Management & Compliance (50%) Build and maintain an AI risk management framework Identify, assess, and mitigate AI-related risks Ensure compliance with regulations such as the EU AI Act and GDPR Maintain a risk register and provide reports to leadership Support internal and external audits AI Governance Build & Innovation (50%) Design and implement an AI governance framework Define governance processes for the AI lifecycle and project approval Set up vendor and third-party risk management for AI solutions Develop a roadmap for governance maturity and promote adoption Stakeholder & Vendor Management Work with IT, Legal, HR, and business teams Manage relationships with external AI vendors and governance partners Who We’re Looking For We welcome candidates with experience in GRC, Information Security, Risk Management, or AI Governance. GRC professionals interested in moving into AI governance leadership are also encouraged to apply. Success in this role means bringing structure, ownership, and direction to a complex, international environment and supporting responsible AI adoption.

About Us:Burson is a pioneering leader in global communications, dedicated to generating value for our clients through strategic reputation management. Our specialized teams leverage cutting-edge technology and innovative creativity to help brands redefine their reputations into powerful competitive advantages. At Burson, you will be part of a vibrant global community of lifelong learners, constantly pushing the boundaries of innovation.As a member of WPP (LSE/NYSE: WPP), the creative transformation powerhouse, we invite you to explore more about us at bursonglobal.com and connect with us on LinkedIn and Instagram.We are always eager to discover exceptional talent. If you are a seasoned communications professional (in Health, Public Affairs, Corporate, Consumer, Digital, etc.) interested in joining our outstanding team in Madrid, we would love to hear from you. Please submit your CV here.We may have unadvertised positions available or can keep you informed about future opportunities.We seek individuals passionate about storytelling and inspiring change. Curiosity is key at Burson; we thrive on challenging the status quo to deliver innovative solutions for our clients.

Join Aircall, a unicorn and AI-driven customer communications platform, trusted by over 22,000 companies globally to enhance revenue, resolve issues swiftly, and expand customer-facing teams. We are revolutionizing customer communications by integrating voice, SMS, WhatsApp, and AI into a cohesive workspace.Our drive stems from a straightforward principle: empower teams to work smarter, not harder. Our AI Voice Agent automates routine calls, AI Assist simplifies post-call tasks, and AI Assist Pro offers real-time guidance, enabling individuals to excel in their roles. The outcome? Increased revenue, expedited resolutions, and teams that scale with assurance.Headquartered in Paris with a robust North American base in Seattle, Aircall also has teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We pride ourselves on building a product that delights customers and a rapidly growing business, supported by top-tier investors and propelled by swift AI advancements across various product lines.At Aircall, you will become part of a dynamic company. We are ambitious, product-focused, and execution-oriented, fostering visible impact, rapid decision-making, and authentic growth.Our Work Culture at Aircall: We prioritize customer satisfaction, leverage data, and strive for meaningful outcomes. We cherish ownership, ongoing learning, and thoughtful speed. If you thrive in a collaborative, fast-paced atmosphere where trust and impact are paramount, you'll feel right at home.We are in search of an enthusiastic and dedicated Staff Engineer to join our expanding engineering team and serve as a technical leader across various engineering groups.In this role as a Staff Engineer, you will drive influence across teams and domains, lead the delivery of solutions on cross-functional and strategic projects, and act as a technical leader within the engineering organization. You will uphold quality standards and promote the adoption of best practices in architecture, security, and DevOps.Quality, excellence, and agility are the cornerstones of our delivery processes, and you will help elevate these standards. Proficient in NodeJS and Typescript back-end stacks, tailored to each requirement, you will always ensure optimal hosting solutions.

Join aircall, a leading unicorn in the customer communications space, revolutionizing how businesses engage with their customers through an AI-powered platform. With over 22,000 global clients, we merge voice, SMS, WhatsApp, and AI into a unified workspace that enhances team efficiency and customer satisfaction.Our mission is simple: empower teams to achieve more by working smarter. Our innovative AI Voice Agent automates routine calls, while AI Assist streamlines post-call tasks, and AI Assist Pro provides real-time insights to optimize performance. This results in increased revenue, quicker issue resolution, and scalable teams.Headquartered in Paris, with a robust presence in North America through our Seattle office, we also have teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our product is beloved by customers, and our rapid growth is supported by top-tier investors and cutting-edge AI advancements across our offerings.Our Work Culture: At aircall, we prioritize customer focus, data-driven decision-making, and significant outcomes. We cherish ownership, continuous learning, and a sense of urgency. If you thrive in a collaborative and fast-paced environment where trust and impact are valued, you will fit right in.As a Software Engineer, you will play a pivotal role in designing, developing, deploying, and maintaining critical business features that enhance customer value. Your day-to-day will involve ensuring operational excellence, utilizing metrics, and adhering to best practices.Driven by quality, excellence, and agility, you will help elevate our delivery processes. Leveraging NodeJS and Typescript within our AWS-hosted environment, you will create resilient services that seamlessly integrate with essential customer tools such as CRM, Helpdesk, and E-Commerce platforms.

Join Aircall, a unicorn and AI-driven customer communications platform that empowers over 22,000 companies globally to optimize revenue, enhance issue resolution speed, and scale their customer-facing teams. We are transforming customer communications by integrating voice, SMS, WhatsApp, and AI into one cohesive workspace.Our growth is fueled by a fundamental principle: enabling teams to work smarter, not harder. With our AI Voice Agent automating routine calls, AI Assist simplifying post-call tasks, and AI Assist Pro offering real-time support, our teams can focus on delivering exceptional results. This translates to increased revenue, quicker resolutions, and teams growing with assurance.Headquartered in Paris with a robust North American presence in Seattle, Aircall operates across major cities including Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. Our innovative product is beloved by customers, and we are rapidly scaling with the support of world-class investors, driven by cutting-edge AI advancements across our product suite.At Aircall, you will be part of a dynamic organization. We are ambitious, product-focused, and execution-oriented, characterized by impactful contributions, swift decision-making, and genuine growth.Our Working Philosophy: We prioritize customer satisfaction, leverage data insights, and are committed to achieving significant outcomes. We value responsibility, continuous learning, and thoughtful agility. If you thrive in a collaborative and fast-paced environment where trust and impact are paramount, you will find your place with us.About the Role: We are actively seeking a Database Engineer with a platform-oriented mindset to reinforce our Infrastructure department. In this position, you will not merely handle support tickets or adjust SQL queries; rather, you will act as a force multiplier and an facilitator, with a keen focus on reliability and scalability. Your mission will involve transforming your extensive database knowledge into tools and platforms that simplify database management and observability for our product engineers. You will create

Join Aircall, a unicorn and AI-driven customer communications platform, serving over 22,000 companies globally. We are innovating the way businesses communicate by seamlessly integrating voice, SMS, WhatsApp, and AI into a unified workspace.Our growth stems from a straightforward principle: empower teams to work more efficiently. Our AI Voice Agent automates routine calls, AI Assist enhances post-call tasks, and AI Assist Pro provides real-time support, enabling individuals to excel in their roles. This leads to increased revenue, quicker resolutions, and confident team scalability.With headquarters in Paris and a robust North American presence in Seattle, alongside teams in Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City, we have developed a beloved product and a rapidly expanding business, supported by top-tier investors and driven by swift AI advancements across various product lines.At Aircall, you will be part of a dynamic organization. We are ambitious, focused on product excellence, and committed to execution, ensuring visible impacts, quick decisions, and genuine growth.Our Work Culture: We are deeply customer-focused, data-informed, and dedicated to delivering significant outcomes. We prioritize ownership, ongoing learning, and a thoughtful pace. If you thrive in a collaborative, fast-paced setting where trust and impact are key, you will feel right at home here.Role Overview:As a Senior Backend Software Engineer, you will play a crucial role in designing, developing, deploying, and maintaining essential features that enhance customer value through voice integration.You will be expected to advocate for best practices and provide mentorship within your team and across the engineering department.We are driven by quality, excellence, and agility, and you will contribute to elevating these standards.Utilizing a diverse range of backend technology stacks, tailored to meet specific needs and consistently hosted on AWS, we create resilient services that add value to voice integration and seamlessly connect with our clients' critical business tools such as CRM, Helpdesk, E-Commerce, and more.

About SAMY SAMY specializes in brand communication, combining research, creativity, technology, and influencer marketing to build data-driven solutions for brand growth. With a team of over 1,000 professionals in more than 15 offices across 18 countries, including Europe, the U.S., and Latin America, SAMY supports over 100 clients and delivers digital campaigns from concept to execution. Role Overview The NetSuite Technical Administrator will manage system administration, provide daily support, and participate in technical projects for SAMY’s operations. This role focuses on maintaining system integrity, resolving incidents, and working closely with the Functional Lead on new country implementations, feature rollouts, and integrations. The position reports to the Head of IT and is based in Madrid, Comunidad de Madrid, Spain. Main Responsibilities Configure and administer NetSuite, including user roles, permissions, and system setup. Deliver daily support and troubleshoot issues through the ticketing system. Maintain workflows, system security, and operational continuity. Support global rollouts in new subsidiaries, ensuring alignment with company standards. Manage integrations with other corporate platforms such as CRM, expense management, and consolidation tools. Develop and maintain SuiteScript, workflows, and customizations within NetSuite. Work with the Functional Lead to deliver comprehensive solutions for business needs. Create user documentation, lead training sessions, and encourage knowledge sharing to support adoption. Provide backup coverage to ensure uninterrupted operations during absences.

Join AccorHotels as a General Manager in the vibrant city of Madrid! As a leader in the hospitality industry, you will play a pivotal role in driving operational excellence and guest satisfaction. Your responsibilities will include overseeing daily operations, ensuring high service standards, and leading a dynamic team.

Role Overview:As a Community Manager & Consumer Care Specialist, your primary responsibility will be to oversee and facilitate proactive communication across various digital channels, ensuring alignment with customer needs and maintaining high levels of satisfaction.Team Collaboration:Join our dynamic EPIC team within the Engagement department, dedicated to enhancing brand-consumer relationships for optimal customer interaction. You'll engage in impactful projects that foster meaningful connections at all levels, within a self-managed environment that encourages innovative project leadership.About Us:We are a global leader in Customer Experience, harnessing data to craft personalized experiences and implement strategies that resonate. Our mission is to innovate and revolutionize organizational engagement, facilitating solutions that enhance our clients' digital transformation journeys. Our unique culture is anchored in the EPIC model (Strategy, Purpose, Identity, Culture), promoting self-management, transparency, and collaboration.Your Responsibilities: Manage the monthly social media content calendar, serving as the key point of contact for client inquiries. Publish the content plan, respond to comments and queries, and cultivate consumer relationships while identifying emerging trends. Oversee social media and customer care channels, including email and phone interactions. Promote selected content across social networks. Participate actively in team meetings to provide project status updates and contribute to content creation. Generate monthly performance reports for Social Media and Customer Care. Research current trends in social media to inform content development for brands and clients. What We Seek: Proficient in managing social media platforms and staying updated on industry news. Detail-oriented, organized, and consumer-focused. Outgoing individual who enjoys customer service and fostering engagement. Fluent in German (C2 level) and English. Preferred: Knowledge of Spanish or an additional language.

As a Community Manager (Events) at Binance, you will play a pivotal role in engaging with our vibrant community by organizing and managing events that resonate with our users. Your fluency in Spanish and Portuguese will be essential in fostering connections and enhancing our presence in the Latin American market.This is an exciting opportunity for a dynamic individual who is passionate about community engagement and event management. You will work closely with cross-functional teams to create unforgettable experiences that promote our brand and strengthen our community ties.

Join aircall, a leading AI-driven customer communication platform, as we innovate the way businesses interact with their customers. With over 22,000 companies relying on our services, we integrate voice, SMS, WhatsApp, and AI into a unified workspace designed to enhance efficiency and drive revenue.Our vision is simple yet powerful: empower teams to work smarter, not harder. With tools like our AI Voice Agent for automating routine calls and AI Assist Pro for real-time guidance, we ensure that our teams can achieve peak performance and fast resolutions.Headquartered in Paris, with a strong presence in North America and multiple offices including Madrid, London, and New York City, aircall is backed by top-tier investors and is rapidly evolving through AI innovation across various product lines.At aircall, you will be part of a dynamic and ambitious team focused on impactful results. We prioritize ownership, continuous learning, and agile practices. If you thrive in a collaborative and fast-paced environment, you will flourish here.We are seeking a dedicated and enthusiastic Senior Software Engineer to enhance our engineering department and contribute to our innovative projects.In this role, you will oversee the design, development, deployment, and maintenance of essential features that deliver significant value to our customers. You will champion operational excellence and best practices while mentoring your team and the wider engineering community.Your work will focus on elevating quality, excellence, and agility within our delivery processes. You will work primarily with NodeJS and Typescript, ensuring our solutions are effectively hosted on AWS.

As a Department Manager at Primark, you will play a crucial role in leading and inspiring our team to deliver exceptional customer service while driving sales and profitability. You will be responsible for managing daily operations, ensuring visual merchandising standards are met, and fostering a positive work environment. Your leadership will be key in achieving store objectives and maintaining our brand values.