Client Relationship Representative

As a Client Relationship Representative at viva, you will play a crucial role in nurturing and enhancing our client relationships. Your primary responsibilities will include engaging with clients to understand their needs, providing tailored solutions, and ensuring a high level of customer satisfaction. You will work closely with different teams to ensure that our clients receive the best possible service and support.

Join Audemars Piguet as a Client Experience Coordinator, where your primary focus will be to enhance our clients' experience and ensure their needs are met with the utmost care and professionalism.Your responsibilities will include managing client interactions, coordinating events and appointments, and collaborating with various departments to streamline processes. You will play a crucial role in representing Audemars Piguet's commitment to excellence and luxury.

We are seeking a dynamic and results-oriented Infrastructure and Software Account Manager to join our team at inetum2. In this role, you will be responsible for managing client relationships, driving sales initiatives, and ensuring that our infrastructure and software solutions meet the unique needs of our customers. Your expertise will help us enhance client satisfaction and expand our market presence.

Join Us at Alan: Elevate Your Career!At Alan, we are pioneering a holistic health partner model that merges insurance with innovative healthcare delivery, creating a seamless experience for our members. Our vision is to redefine healthcare by making prevention an integral part of the standard care process.Our mission: To empower individuals to maintain good health until the age of 100, while enabling employers to transform health benefits from a burden into their most valued asset.By integrating all facets of care (private, public, and direct-to-consumer), we provide the most member-centric healthcare experience, minimizing claims costs and creating new revenue opportunities.We proudly collaborate with thousands of companies throughout France , Spain , Belgium , and Canada , serving over a million satisfied members.Our Leadership PrinciplesMission is the Boss — We are strategic visionaries who prioritize our mission, embracing risks to ensure success.Distributed Ownership — Empowered decision-makers: everyone is responsible for their choices and outcomes.Radical Transparency — All information is readily available, fostering the ability to make informed decisions collaboratively.Continuous Growth — We promote direct, constructive feedback, encouraging self-development and personal accountability.⭐ Join Our Key Account Management Team ⭐Our Account Management team is dedicated to nurturing and expanding our key accounts. We are seeking a dynamic individual to maintain our growing pipeline and enhance client satisfaction. As a Key Account Manager at Alan, you will be part of a passionate team of skilled professionals from diverse backgrounds, united in our mission to tackle significant challenges with speed and ownership.⭐ Key Responsibilities ⭐In your role as a Key Account Manager, you will:Manage a portfolio of strategic accounts and flagship companies.Foster client loyalty: Develop and sustain robust relationships with key stakeholders, employing a customer-focused approach to help clients achieve their objectives through Alan. Quickly detect potential dissatisfaction signals and implement effective solutions.Enhance customer engagement: Ensure a smooth onboarding process and ongoing support to maximize client satisfaction.

Ebury empowers ambitious organizations to achieve global growth. Our approach extends to our employees as well, fostering innovation, collaboration, and problem-solving within an inclusive environment where everyone feels valued and supported.If you are a team player eager to revolutionize global business operations, we would love to connect with you. Discover how Ebury can accelerate your career and enable you to shape the future.Client Portfolio ManagerEbury Madrid - Office based*Exceptional on-target earnings potential*We are seeking a Client Portfolio Manager for our Madrid office with a solid background in dealing, trading, and account management. The ideal candidate will oversee a portfolio of clients, handling trading account setups, relationship management, and deal execution.As a CPM, you will provide tailored advice and strategies to help clients address their FX risk challenges. You will plan, structure, and execute deals, ensuring clients receive the best value while contributing to Ebury's growth.Our top CPMs often advance to lead and mentor teams, inspiring the next generation to excel in their roles.Your Responsibilities as a Client Portfolio ManagerOversee a portfolio of corporate clients, implementing various products such as FX hedging, lending, payments, and cash management. You’ll promote Ebury’s extensive product offerings, ensuring a premier client experience.Collaborate with a successful sales team to drive business origination. Understand clients' industries, strategies, and business environments to deliver optimal solutions using Ebury’s comprehensive product suite.Analyze competitors' capabilities and gaps to effectively position Ebury’s banking solutions.Achieve specific KPIs, including generating repeat and new business revenues, minimizing client churn, upselling, and cross-selling multiple relevant products to increase wallet share.Build and maintain robust client relationships through meetings and professional presentations of ideas, proposals, and updates.Expand existing business and provide valuable feedback to technology and product managers.Generate new business through networking with existing clients for referrals.

Ebury empowers dynamic businesses to achieve global expansion while adopting the same philosophy for our employees. We promote creativity and initiative, teamwork and problem-solving, creating a workplace where everyone feels included, valued, supported, and inspired to thrive.If you are a team player eager to revolutionize global business operations, reach out to us. We’re excited to explore how Ebury can fast-track your career and enable you to shape the future.Client Portfolio Manager - MifidEbury Madrid - Office based*Exceptional earning potential on target!* We are on the lookout for a Client Portfolio Manager for our Madrid office, possessing a solid background in dealing, trading, and account management. The ideal candidate will play a vital role in developing, expanding, and managing our Institutional client base, overseeing trading account setup, relationship management, and deal execution.As a CPM, you will provide tailored advice and strategies to clients, helping them navigate FX risk challenges effectively. You will plan, structure, and execute transactions, ensuring clients receive optimal value while contributing to Ebury’s growth.Our top CPMs often advance to lead and mentor teams, inspiring the next generation to excel in their roles.This comprehensive role demands demonstrated expertise in dealing and FX trading, outstanding sales skills, and a genuine passion for acquiring new clients while nurturing existing relationships.Key Responsibilities as a Client Portfolio ManagerDrive New Business Acquisition: Actively identify, engage, and onboard new corporate clients through independent research, strategic outreach, and networking. Generate new business by leveraging existing client relationships for referrals.Establish and maintain robust relationships with institutional clients and the fund ecosystem (investment managers, corporate service providers, and fund administrators), comprehending their investment goals, risk tolerance, and FX needs.Manage a diverse portfolio of corporate clients, executing a range of products, including FX hedging, lending, payments, and cash management. Promote Ebury’s extensive product offerings, ensuring clients receive a premier service experience.Collaborate with a successful sales team to support business origination. Understand clients' business landscapes, strategies, and industries to provide tailored solutions using Ebury's services.

Ebury empowers ambitious enterprises to tap into global growth, mirroring our commitment to our team members. We promote innovation, collaboration, and problem-solving, nurturing an environment where everyone feels valued, included, and equipped for success.If you're a collaborative thinker eager to redefine global business operations, reach out to us. We’re excited to explore how Ebury can fast-track your career and allow you to shape the future.Senior Backend Engineer - JavaScript/TypeScriptEbury (Madrid/Málaga) Office - Hybrid: 4 days in the office, 1 day working from home per weekEbury is a rapidly growing FinTech company on a mission to transform international trade. Our Client Operations Automation squad is at the forefront of this transformation, working on the "Internal Engine" of our global delivery organization.We're advancing beyond conventional automation into the realm of Agentic Orchestration. Your role will extend beyond scripting; you'll design high-performance distributed systems and AI-driven processes that facilitate real-time compliance, client lifecycle management (CLM), and sophisticated RFI workflows.Technical Leadership & Team ContextIn this pivotal role, you will serve as the primary technical leader of your squad, collaborating with three mid-level engineers and one Associate Engineer. You will be the lead architect and mentor, establishing engineering standards and guiding the technical roadmap for enhanced operational efficiency at Ebury.Your ImpactArchitect Intelligent Systems: Spearhead the design and implementation of intricate state machines and workflow orchestration utilizing Temporal and Node.js/TypeScript.Production-Grade AI: Implement and enhance Gemini in production to automate non-deterministic operational tasks, converting manual reviews into streamlined, automated processes.Drive Strategic KPIs: Take ownership of technical objectives that lower our Manual Intervention Rate and enhance Average Handling Time (AHT) for global client operations.Engineering Excellence: Set best practices for observability, "exactly-once" execution, and resilience within distributed systems.Mentorship: Contribute to the team's development through RFC reviews, technical workshops, and collaborative coding sessions with mid-level and associate engineers.

Ebury supports businesses as they grow internationally and brings that same mindset to its teams. The company values innovation, collaboration, and practical problem-solving. Ebury aims to create an inclusive workplace where everyone feels valued and supported. Location and Work Model This position is based in Madrid. The schedule includes four days in the office and one day working from home each week. Role Overview The AI Commercial Enablement Lead - Client Management will lead the development and improvement of Ebury’s Internal AI Copilot for the Client Portfolio Management (CPM) team. This role plays a key part in the "Bottom of Funnel" strategy, focusing on AI-driven solutions that help Account Managers retain clients and support business growth. The Copilot analyzes client transaction histories, market trends, and risk factors. Its purpose is to help CPMs reduce client churn, spot upselling opportunities (such as cross-border payment flows or FX hedging), and increase the lifetime value of each client. Key Responsibilities Develop and implement AI-driven strategies to improve client management processes.

Join us at SumUp, where we empower everyday heroes to follow their passions and transform their ideas into reality. Our commitment is to support small businesses by providing powerful, user-friendly financial solutions that help them thrive and grow.As a Field Sales Executive, you will cultivate strong, trusting relationships with local businesses, helping them understand how SumUp's products can add genuine value to their daily operations. You will act as a trusted advisor, leveraging our extensive product portfolio to provide tailored solutions that meet their needs.We are building an ambitious Field Sales team and are looking for passionate, results-oriented sales professionals eager to assist small businesses in their growth journey.Your Responsibilities:Identify and reach out to high-potential businesses within your designated territory, focusing on small and medium enterprises.Conduct in-person meetings and deliver clear, persuasive product demonstrations.Effectively communicate SumUp's value proposition, confidently addressing needs and objections.Proactively generate leads and build a robust pipeline through networking, referrals, and targeted sales activities.

Key Responsibilities: Activity Management: Consolidate and validate Key Performance Indicators (KPIs) for site activities, ensuring effectiveness and efficiency. Provide expert contributions to diverse projects and identify essential personnel for involvement. Formulate and execute action plans aimed at enhancing KPIs and optimizing performance. Team Management: Foster the development of team leaders and employees to build a high-performing team.Evaluate and endorse recruitment needs within your area of responsibility, in alignment with the company’s core values of care and support.Set and challenge collective and individual annual objectives for the team to promote accountability and growth. Collaboration: Act as the primary liaison with the Regional Manager, providing transparency into team activities and outcomes.

Role overview Santen Pharmaceutical Co., Ltd. seeks a Medical Representative in Madrid. The position centers on promoting the company’s pharmaceutical products to healthcare professionals and contributing to improved patient outcomes. What you will do Arrange and attend meetings with healthcare professionals to present Santen’s product range. Provide clear, current information about product benefits and proper usage. Help advance Santen’s mission of supporting health and quality of life for patients. Location This is an on-site role based in Madrid.

 Role Overview:As a Business Development Representative (BDR) at QIMA, you will spearhead our efforts to drive new business growth, focusing on building a robust sales pipeline from scratch. Your primary objective is to proactively identify, engage, and qualify new prospects through strategic outbound initiatives. This role is tailored for a driven individual who thrives on the challenge of creating new opportunities and laying the groundwork for a successful sales career within a globally influential company.We seek a curious, resilient, and sociable person who is eager to excel in the field of outbound sales development.Key Responsibilities:Outbound Prospecting & Strategy· Identify and research target companies and key decision-makers within our ideal customer profile (ICP) across retail, fashion, and manufacturing sectors.· Develop a profound understanding of target verticals to customize messaging that addresses specific industry pain points.· Leverage sales intelligence tools (e.g., LinkedIn Sales Navigator, ZoomInfo, CRM) to create accurate and targeted contact lists.Multi-Channel Outreach & Engagement· Design and implement a strategic, multi-touch outreach campaign across email, phone, and social channels to initiate new conversations.· Compose engaging, personalized messaging that effectively communicates QIMA’s value proposition and addresses the challenges faced by prospects.· Diligently follow up with prospects to penetrate the noise and secure initial meetings.Lead Qualification & Scheduling· Conduct initial discovery calls to qualify prospects based on strategic alignment, budget, authority, need, and timeline.· Accurately document qualification criteria and subsequent steps in the CRM.· Schedule and transfer well-qualified meetings and opportunities to Business Development Managers.CRM & Data Management· Carefully maintain all prospect information, communication history, and lead status in the CRM.· Ensure data accuracy to support reliable pipeline reporting, forecasting, and analytics.Collaboration & Market Intelligence· Collaborate closely with Business Development Managers and Marketing to refine targeting and messaging based on outcomes and feedback.· Act as the voice of the customer, providing insights on market trends and competitive intelligence gathered from prospecting activities.What Success Looks Like:· Consistent achievement of monthly and quarterly targets for qualified opportunities generated.· High activity levels (calls, emails) and positive engagement rates.· A clean, accurate, and actionable outbound pipeline.· Positive feedback from internal team members regarding the quality of opportunities generated. 

Fever is a technology platform focused on making culture and live entertainment more accessible. Based in Madrid, Fever connects audiences with unique experiences and supports event creators with digital tools and data insights. About Fever Fever reaches over 300 million people each month across 55+ countries. The platform partners with organizations such as Netflix, F.C. Barcelona, and Primavera Sound. Backed by global investors, Fever continues to expand its reach and impact in the entertainment industry. Who We Look For Fever values proactive team members who bring a hands-on approach and want to help shape the future of live entertainment. Location This Junior Partner Representative role is based in Madrid.

auto1 is looking for a Telephonic Sales Representative to support sales efforts in the automotive sector. Based in Madrid, this position focuses on reaching out to potential customers by phone, listening to their needs, and offering solutions that fit their requirements. Role overview This role centers on building relationships with prospective clients, understanding their interests, and guiding them through the sales process. Success in this position depends on strong communication skills and the ability to identify customer needs during phone conversations. What you will do Contact potential customers by phone to discuss automotive solutions Listen actively to understand client needs Present suitable options based on customer requirements Work environment auto1 values each team member’s contribution. The company encourages growth and recognizes results. The team in Madrid works together to achieve shared sales goals.

Join the dynamic sales team at auto1 as a Telemarketer Sales Representative! In this role, you will be responsible for engaging with potential customers, showcasing our products, and driving sales through effective communication. Enjoy a supportive work environment where your efforts are recognized and rewarded. We offer a guaranteed initial commission to help kickstart your success in sales!

About HappyRobotHappyRobot is at the forefront of AI innovation, providing enterprises with the infrastructure to effectively build and manage autonomous AI workforces. Our AI solutions go beyond communication; they are designed to make informed decisions, execute actions, and streamline operations across various channels including voice, email, and enterprise systems. Originating from Y Combinator (S23) and supported by renowned investors such as a16z and Base10, we have successfully raised over $60 million to enhance critical operations for global enterprises.Our technology has proven its resilience in the most challenging environments, where AI's impact is significant. Starting in the logistics sector, we have developed our proprietary voice stack, models, and orchestration layer from scratch, and we are now expanding this powerful infrastructure to support every enterprise engaged in the real economy. Discover more about our vision in our manifesto.About the RoleWe are seeking an enthusiastic Sales Development Representative (SDR) to join our dynamic team. In this pivotal role, you will contribute to our company’s growth by generating and qualifying new business opportunities.Your ResponsibilitiesIdentify, research, and connect with potential clients through proactive outbound prospecting efforts.Maintain an organized and up-to-date pipeline of prospects within our CRM system.Collaborate closely with the sales and marketing teams to refine messaging and outreach strategies.Conduct market research to uncover new business opportunities.Achieve or exceed monthly and quarterly key performance indicators (KPIs) for outreach, meetings, and opportunities generated.QualificationsProven experience in sales, business development, or a similar role, ideally within the tech sector.Excellent communication skills, both written and verbal.Familiarity with CRM tools.A strong motivation to succeed, with a goal-oriented mindset and a collaborative spirit.A founder's mindset — ready to embrace challenges and take calculated risks.Prior experience in the SaaS industry or a tech startup is highly desirable.Preferred QualificationsFluency in French or German is a plus.

Join lexroom as an Inbound Sales Development Representative in the vibrant city of Madrid! As a key player in our sales team, you will be responsible for engaging with incoming leads, understanding their needs, and guiding them through the initial stages of the sales process. Your exceptional communication skills and customer-centric approach will be essential in converting prospects into satisfied customers.We are looking for individuals who are passionate about technology and have a drive for success. This is an excellent opportunity for those looking to start their career in sales within a dynamic and innovative environment.

Join our dynamic team at MSX International as a Customer Service Representative specializing in Dutch. In this role, you will be the frontline ambassador for our brand, providing exceptional support and ensuring customer satisfaction. Your responsibilities will include responding to customer inquiries, resolving issues, and delivering tailored solutions to meet their needs.

Embark on an exciting career as a Field Sales Representative at Booksy, where you will have the chance to promote our innovative SaaS product and expand our client base. Join a passionate team dedicated to empowering individuals to thrive and feel amazing every day. From enabling entrepreneurs to build successful businesses to assisting their clients in organizing 'me-time' moments, your role will be impactful.Working at our rapidly growing and evolving company presents unique opportunities and challenges. If you seek a stable environment with clear processes, this may not be the ideal fit for you. However, if you are a motivated individual with the initiative to advance your career in a fast-paced setting as we scale globally, then you are likely to thrive at Booksy.Your Responsibilities:As a Field Sales Representative, your primary focus will be engaging beauty businesses (hair salons, barbers, spas, etc.) primarily through cold visits. You will also leverage social media to connect, demonstrate our product, and assist with initial setup tailored to their needs, ensuring the completion of the onboarding process and collaborating with the Onboarding team for account activation. It is essential to reside in the city to attend in-person visits for this role.

Stratpharma, a Swiss company specializing in dermatology, is hiring a Medical Representative based in Madrid. This remote role supports the company’s expanding presence in Spain, following strong growth across Europe in recent years. About Stratpharma Stratpharma offers a portfolio of 9 dermatology products already on the market, with 7 more in development. The team in Spain is growing to support continued business momentum and product launches in both Aesthetic and Medical Dermatology. Role Overview The Medical Representative will work closely with the General Manager for Spain. The focus is on building business relationships, promoting innovative dermatology products, and delivering strong results in assigned territories. Main Responsibilities Meet or exceed business and revenue targets for the assigned territory. Educate and train account staff on product use and value. Prepare and present business proposals with relevant metrics and benchmarks. Identify and engage key customers and thought leaders in the territory. Use available resources strategically to drive business impact. Create detailed account plans for strategic customers. Manage the territory budget with attention to efficiency. Provide strategic feedback to the Country Manager for Spain. Support the management and development of the sales team. Sales Skills Execute the sales process effectively from start to finish. Deliver clear, organized sales presentations. Demonstrate strong knowledge of products and competitors in every interaction. Organizational Skills Plan territory visits independently to ensure full account coverage. Submit administrative and expense reports, as well as business plans, on time and with accuracy. Prioritize daily tasks based on their potential impact on business results. Customer Relationships Use a customer-focused approach in business planning and medical promotion. Identify customer needs and provide tailored information, resources, and messaging. Apply knowledge of key customers and Key Opinion Leaders (KOLs), particularly within the plastic surgery network. Build and maintain long-term, strategic business relationships with key accounts. This position is remote, based in Madrid, Community of Madrid, Spain.