About the job
Join Our Team as a Banking Operations Analyst!
At N26, we are enhancing our expertise in Account & Customer Data management within Banking Operations, and we are seeking a passionate and experienced Banking Operations Analyst who is fluent in French to join our dynamic team.
Our Banking Operations department serves as the central hub for managing and processing specialized account types, including probate and estates, accounts involving legal representatives or custodians, and basic accounts under the Payment Accounts Act. Additionally, we oversee customer inquiries related to tax proceedings and GDPR information requests, ensuring meticulous handling of cases while protecting N26 Bank SE from legal and regulatory challenges.
As an Analyst focused on the French market, you will leverage your expertise and take ownership of complex and sensitive cases, serving as a key escalation point and actively contributing to the enhancement of our operational processes. You will collaborate closely with internal stakeholders, including Legal, Compliance, Anti-Financial Crime, KYC, and Quality Assurance teams, as well as external partners and authorities.
This role is perfect for individuals eager to transcend daily case handling and play a pivotal role in shaping the evolution and operations of our team.

