About the job
We are seeking a dedicated and detail-oriented Grievance and Appeals Specialist to join our dynamic team in Louisville, Kentucky. In this role, you will be responsible for managing and resolving grievances and appeals from clients, ensuring compliance with regulatory requirements and company policies.
The ideal candidate will have strong analytical skills, excellent communication abilities, and a passion for customer service. You will work closely with various departments to gather information, investigate issues, and provide timely responses to inquiries.

