Director of Sales and Customer Services at Alfred Music | Louisville, CO

Company OverviewJoin Alfred Music and play a vital role in inspiring the next generation of musicians. As the foremost educational music publisher, we have dedicated over a century to helping musicians learn, grow, and express their creativity. Our extensive collection of high-quality sheet music, method books, and instructional resources caters to educators, students, and performers of all skill levels and genres—from beginners to seasoned professionals.We are committed to enhancing music education and making it accessible to all. Our products, utilized in classrooms, studios, and homes worldwide, empower teachers and motivate students to cultivate their musical skills. From our renowned method series like Alfred’s Basic Piano Library to innovative performance pieces, we aim to instill a lifelong passion for music in every learner.If you are passionate about music education and desire to make a significant impact on the lives of teachers and students globally, Alfred Music offers a unique opportunity to blend purpose with creativity. Join us in shaping the future of music learning.Position SummaryAs the Director of Sales and Customer Services, you will spearhead the Alfred Sales and Customer Services teams, creating strategies to enhance revenue and market share for our products across retail and wholesale channels. You will oversee the entire customer journey—from lead conversion and onboarding to retention and engagement—driving successful outcomes that contribute to revenue growth.This role is a build opportunity where you will inherit existing teams but have the chance to implement innovative processes and strategies for lasting change. We are seeking a leader who is both strategically and tactically adept, motivated by transformative leadership. This is a rewarding opportunity for the right candidate.As a continuous learner with a thirst for knowledge, you view challenges as opportunities for improvement. You value collaboration and actively seek to support your colleagues at all levels.This position requires close collaboration with the Sales and Customer Services Teams, as well as with MakeMusic Sales, Growth Marketing, Content, and Product teams, reporting directly to the General Manager at MakeMusic.

At Alfred Music, we are dedicated to enhancing music education through the publication of high-quality methods, performance materials, and reference texts for teachers, students, and music professionals across all instruments and styles. Since our establishment in 1922, we have proudly served as a global leader in music education, enabling over 10 million individuals to learn, teach, and perform music with our carefully crafted resources. Our extensive catalog features over 150,000 active titles, including iconic methods such as Alfred’s Basic Guitar and Premier Piano Course, as well as renowned titles associated with legendary artists like Led Zeppelin and The Rolling Stones, as well as popular brands like Harry Potter and Lord of the Rings.In 2016, Alfred Music became part of the Peaksware Holdings family, which includes MakeMusic (SmartMusic & Finale), combining the leaders in educational music publishing and music technology to revolutionize the way music is composed, taught, and experienced.Join Our Team!If you are passionate about music education and are excited about the possibility of joining our team, but do not see a current opening that matches your skills, we encourage you to apply here. Share your story and let us know what makes you a great fit for Alfred Music! We will keep your resume on file for future opportunities. Thank you for your interest!

Join Alfred Music and Make a Difference in Music Education!At Alfred Music, we are dedicated to inspiring the next generation of musicians. As the leading educational music publisher worldwide, our mission has been to support musicians in their journey of learning and self-expression for over a century. Our vast catalog includes high-quality sheet music, instructional resources, and method books catering to educators, students, and performers across all skill levels and musical genres.We believe in making music education accessible to everyone. Our products are utilized globally in classrooms, studios, and homes, empowering teachers and motivating students to discover their musical talents. Whether through our well-loved method series like Alfred’s Basic Piano Library or our innovative performance pieces, we aim to foster a lifelong passion for music in every learner.If you share our passion for music education and wish to positively impact the lives of teachers and students around the globe, Alfred Music presents an exciting opportunity to blend creativity with purpose. Join us in shaping the future of music learning!General SummaryAs a Business Affairs Administrator, you will play a crucial role in managing the licensing of content with third parties and processing royalties. Your responsibilities will include maintaining accurate royalty system data, engaging with licensing and royalty clients, and assisting in various processes that support our Business Affairs team.We are looking for a continuous learner who approaches challenges as opportunities for growth. You will value collaboration and actively seek ways to support your colleagues, while working closely with the Business Affairs team and liaising with Production, Sales, Customer Service, and Accounting under the guidance of the Senior Manager, Business Affairs.Core Functions:Process and reconcile third-party payments within the Alfred Royalty System (ARS).Maintain accurate data for royalty payables, client information, copyright notices, publisher splits, and song details in ARS.Communicate professionally and promptly with royalty and licensing clients.Handle third-party license requests including lyric/music reprints, arrangement licenses, photocopies, festival permissions, and sub-publishing rights.Manage MakeMusic Cloud licensing processing.Oversee copyright and Performance Rights Organization (PRO) registrations.Conduct copyright claims and publisher research.Engage in copyright enforcement, including DMCA/Cease and Desist communications.

Company OverviewJoin MakeMusic in shaping the future of music creation and education!At MakeMusic, we recognize that music has the profound ability to inspire, connect, and transform lives. For over 30 years, we have been leaders in music technology, developing innovative tools that empower musicians to compose, teach, learn, and perform. Our solutions are trusted by Grammy-winning composers, top-tier educators, and students in classrooms and homes worldwide.With the introduction of MakeMusic Cloud, we have revolutionized music practice for the digital era, providing students with real-time feedback, access to a vast repertoire library, and effective tools for educators to personalize instruction and track student progress.If you are passionate about music, driven by innovation, and eager to create impactful tools for musicians and educators globally, MakeMusic is the perfect stage for your talents!We welcome applications from all qualified individuals regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or unemployment duration.General SummaryAs the Engineering Manager, you will lead a dynamic engineering team within a cross-functional product development environment. You will oversee the successful execution and delivery of features that delight our customers. Your responsibilities encompass the entire software development lifecycle, including collaborating with the Product Manager to define requirements, project planning, ensuring product quality, and delivering exceptional customer experiences. Additionally, you will champion continuous improvement initiatives within the team, enhance engineering processes, and mentor engineers to foster their growth.You are a lifelong learner who approaches challenges as opportunities for enhancement and values input from team members at all levels. You will work closely with the MakeMusic Practice Architects Team and collaborate with Product and Customer teams, reporting directly to the VP of Engineering for Music Brands.Core Functions:Foster an environment for team success by establishing clear goals, ensuring alignment with product and business objectives, and promoting collaborative execution within and beyond the team.Recruit, train, mentor, and lead software engineers to achieve business goals and engineering excellence.Manage team performance through continuous feedback, regular performance evaluations, mentorship, and role assessments.Conduct annual reviews and recommend promotions and salary adjustments as necessary.Collaborate transparently with other functional managers to identify and pursue inter-team opportunities and address challenges.

Domino's Pizza, Inc. is looking for a Customer Service Representative to join the team in Louisville. This role centers on helping customers place orders, answering questions, and resolving any concerns that may come up during the ordering process. The aim is to create a smooth, positive experience for everyone who contacts the store. Key responsibilities Respond to customer inquiries by phone or in person Take accurate orders and enter them into the system Address and resolve issues or complaints as they arise Support a friendly, efficient atmosphere in the store What we look for Clear and friendly communication skills Comfort working with customers and handling questions or problems Enjoys being part of a team Willingness to work during busy periods

Role Overview Domino's Pizza is hiring a Customer Service Representative in Louisville. This team member helps create positive experiences for every customer, from the first greeting to the final order. What You Will Do Take customer orders accurately and efficiently Assist customers with questions about menu items and services Work to ensure every customer leaves satisfied Who Thrives Here People who enjoy interacting with others and can stay focused when things get busy tend to do well in this role.

Role Overview Domino's Pizza in Louisville is hiring a Customer Service Representative. This position serves as the first point of contact for customers, handling orders and questions with care. What You Will Do Take customer orders accurately and efficiently Respond to customer inquiries in person and over the phone Help create a welcoming, positive experience for every guest Support the team by resolving issues and ensuring satisfaction What Helps You Succeed Clear communication and active listening A friendly, helpful attitude Ability to solve problems on the spot Interest in providing great service to every customer

Domino's Pizza in Louisville is looking for a Customer Service Representative to join the team. This role is the first point of contact for customers, whether they call in or walk through the door. The focus is on making sure every customer receives friendly service and leaves satisfied. Key responsibilities Welcome customers in person and answer phone calls Take orders accurately and enter them into the ordering system Address customer questions and handle straightforward concerns Contribute to a clean, efficient, and inviting store environment Role overview This position centers on delivering helpful service and supporting smooth store operations. Expect to interact with a variety of customers and work closely with other team members to keep things running well.

Hollister Co. is seeking a passionate and dynamic Assistant Manager to join our team at the Mall St. Matthews. In this role, you will be responsible for assisting the Store Manager in driving sales and ensuring that our customers receive the best shopping experience possible. You will lead by example, motivate your team, and uphold the Hollister brand standards.

Domino's Pizza in Louisville seeks a Customer Service Representative to join the team. This role acts as the first point of contact for customers, handling orders and questions with a friendly, professional attitude. Key responsibilities Accurately take orders by phone or in person Respond to questions and resolve basic concerns Provide prompt, courteous service in every interaction Collaborate with team members to keep operations smooth What we look for Clear communication skills Comfort interacting with customers and managing several tasks at once Team-oriented mindset Commitment to creating a positive customer experience Those who enjoy helping people and take pride in customer satisfaction are encouraged to apply to Domino's Pizza in Louisville.

About the Role Domino's Pizza, Inc. is hiring a Customer Service Representative in Louisville. This position focuses on supporting customers throughout their ordering experience, aiming for prompt and friendly service with every interaction. Main Responsibilities Take customer orders accurately by phone or in person Share product details and answer menu questions Handle customer inquiries and resolve issues with care Every order is a chance to make someone’s day a little easier. Bring a helpful attitude and attention to detail to this front-line role at Domino's.

Role Overview Domino's Pizza in Louisville is looking for a Customer Service Representative to join the team. This position centers on direct interaction with customers, taking orders, and helping create a smooth experience from the moment an order is placed until it is completed. What You Will Do Greet customers in person and by phone with a positive attitude Take orders accurately and efficiently Answer questions about menu items and promotions Support the team to ensure orders are prepared and delivered promptly Help maintain a clean and welcoming store environment Who Thrives Here People who enjoy working with others and making customers feel welcome Those comfortable in a busy setting Individuals eager to learn and grow within the pizza business

Domino's Pizza in Louisville seeks a Customer Service Representative to support daily operations and create a positive experience for every guest. As the first point of contact, this role sets the tone for each customer interaction, both in person and over the phone. Key responsibilities Receive and process customer orders accurately, whether by phone or face-to-face Provide clear information about menu options, current promotions, and store guidelines Address customer questions or concerns with a friendly, professional attitude Collaborate with teammates to ensure a welcoming environment in the store What you'll bring Strong communication skills, both verbal and written Comfort interacting with customers and handling their requests Ability to remain organized and attentive during busy periods Team-oriented approach and a willingness to pitch in where needed

Company OverviewAt Peaksware, we are a passionate community of musicians, athletes, coaches, and educators dedicated to empowering individuals to reach their full potential. Our innovative software solutions seamlessly connect performers, instructors, and creators, enabling them to publish, teach, and train through the principles of deliberate practice.Our renowned brands, including TrainingPeaks, MakeMusic, TrainHeroic, and Alfred Music, are all part of the Peaksware family. TrainingPeaks specializes in providing software tools for coaches and athletes to plan, analyze, and optimize endurance training. TrainHeroic delivers cutting-edge solutions tailored to the strength and conditioning needs of athletes and coaches. MakeMusic revolutionizes music creation and education, while Alfred Music publishes educational music resources aimed at helping teachers, students, and music lovers alike enjoy the art of music-making.Since 2017, Peaksware has consistently ranked among BuiltInColorado’s Top 100 Companies and has received accolades from Outside Magazine’s “Best Places to Work” multiple times. We are also proud to be recognized by Mogul as one of the “Top 1,000 Companies for Millennial Women Worldwide.” Our vibrant company culture is a source of pride, and we are honored to be acknowledged as a leading workplace both locally and nationally.Join our dynamic team! We welcome applicants from all backgrounds and ensure equal consideration for employment regardless of gender, race, national origin, age, sexual orientation, gender identity, physical disability, religion, or duration of unemployment.Role Overview: As a Bilingual Account Executive (Inbound), you will be instrumental in nurturing potential leads to foster business growth. Collaborating closely with prospective clients—primarily endurance and strength coaches—you will assess their needs and desired outcomes, cultivating strong relationships while showcasing the unique value of our products. This role is integrated within the Sales team and involves close cooperation with Customer Support, Customer Success, Marketing, and Product Teams, reporting directly to the Director of Sales.Candidate Profile: You are an active listener who thrives on discovery and is passionate about connecting customers with the right solutions efficiently. With a goal-oriented mindset, curiosity, and resilience, you excel in a fast-paced, dynamic environment. Your dedication to helping others achieve their goals will transform these relationships into loyal customers.

Overview:Language Services Associates (LSA) is actively seeking skilled Burmese interpreters in the Louisville, CO area. As a valued member of LSA’s network of Independently Contracted Interpreters, you will play a crucial role in facilitating effective communication for the Limited English Proficient (LEP) community across diverse settings, including medical, legal, and customer service environments. LSA is continuously expanding its roster of qualified interpreters to meet a wide array of interpreting needs.Responsibilities:· Provide exceptional customer service to clients and stakeholders.· Uphold the Code of Professional Conduct by maintaining confidentiality and integrity in all interactions.· Follow established policies and procedures, including professional interpretation protocols and industry best practices.· Engage in training sessions and participate in ongoing Quality Assurance assessments to enhance service delivery.

Overview: Join Language Services Associates (LSA) as a Vietnamese Interpreter in Louisville, CO. You will play a vital role in improving communication for the Limited English Proficient (LEP) community across various sectors, such as healthcare, legal, and customer support. LSA is always on the lookout for skilled interpreters ready to take on diverse assignments! Responsibilities:· Deliver exceptional customer service.· Maintain adherence to the Code of Professional Conduct, ensuring strict confidentiality.· Follow all policies and procedures related to professional interpretation, including best practices in the industry.· Engage in training sessions and participate in ongoing Quality Assurance evaluations.

About the Role Domino's Pizza in Louisville is hiring a Customer Service Representative. This position handles customer orders, answers questions, and helps ensure every guest receives prompt, friendly service. The role supports smooth order processing and contributes to a positive experience for everyone who contacts the store.

Domino's Pizza in Louisville seeks a Customer Service Representative to assist guests with orders and questions. This role places you at the front desk, where each interaction shapes the customer experience. Key responsibilities Answer phone calls, take accurate orders, and handle customer concerns promptly Work closely with team members to ensure every order meets Domino's standards Maintain a friendly and welcoming atmosphere for all guests What sets candidates apart Clear communication and strong listening skills Calm, positive approach to problem-solving Attention to detail when entering orders Willingness to help teammates as needed

Domino's Pizza in Louisville is looking for a Customer Service Representative to join the team. This role acts as the first point of contact for customers, handling questions, taking orders, and ensuring each interaction leaves a good impression. Key responsibilities Answer customer inquiries by phone or in person Process orders with accuracy and efficiency Resolve customer concerns quickly and professionally Assist team members to keep store operations running smoothly What we look for Friendly, enthusiastic approach to customer interactions Clear and effective communication skills Dedication to delivering great service Comfort working in a busy environment

Domino's Pizza, Inc. is looking for a Customer Service Representative in Louisville. This role acts as the first point of contact for customers, taking orders, answering questions, and assisting with any concerns that arise during their visit or call. Key responsibilities Accurately take customer orders by phone or in person Provide information about menu items, specials, and store policies Help ensure customers are satisfied with their experience What helps you succeed Friendly attitude and clear communication Dependability and willingness to support both customers and team members Comfort with busy periods and the ability to stay focused