About the job
Customer Success Specialist
Location: Long Beach, CA
Compensation: $40.00 – $45.00 per hour
About Cargomatic
Established in 2013, Cargomatic is at the forefront of transforming the transportation sector by enabling local freight through the largest digital marketplace for local trucking. Our innovative, AI-driven platform utilizes real-time location data to pair available cargo space and drivers with shippers in need of freight transportation—facilitating on-demand capacity.
Cargomatic has been recognized as a Built In Best Places to Work for 2023, 2024, and 2025, showcasing our commitment to fostering a people-first culture that emphasizes employee development, success, and well-being.
At Cargomatic, we tackle complex logistics challenges through teamwork, curiosity, and innovation. Our employees are empowered to excel, support their colleagues, and create a significant impact. Discover more at www.cargomatic.com.
About the Role
Cargomatic is on the lookout for a Customer Success Specialist to join our team in Long Beach, CA. In this role, you will work collaboratively across the Cargomatic network to ensure seamless shipment operations for our most intricate customers. You will be the main point of contact, oversee daily operations, and enhance customer satisfaction through proactive problem solving and effective communication.
The ideal candidate is exceptionally organized, detail-oriented, customer-centric, and thrives in a dynamic, startup atmosphere. You should be comfortable navigating uncertainty, enjoy resolving challenges, and possess an “all hands on deck” attitude.

