Xero Training Specialist

About 1st FormationsAt 1st Formations, we are dedicated to empowering entrepreneurs in their journey to start, manage, and expand their businesses with certainty and efficiency.We believe that the process of starting a business should not be hindered by company formation, compliance, accounting, or payroll challenges. From the very beginning, these essential services should be streamlined and dependable, allowing founders to concentrate on growth and development.As a premier UK provider of company formation and compliance services, we offer a cutting-edge, fully integrated technology platform designed to assist founders at every step of their entrepreneurial journey. Our platform seamlessly incorporates formation, compliance, accounting, payroll, and ongoing business support into one cohesive experience.We do not provide disjointed services or legacy systems masquerading as software.Instead, we deliver a singular, scalable platform specifically crafted for ambitious founders who are keen to move swiftly, maintain compliance, and grow with assurance.Why Join Us Now?By joining our team, you will become part of a company experiencing significant growth, clear strategic direction, and tremendous opportunities for career advancement.Annual revenue of £18 million, including £9 million in annual recurring revenue (ARR)Over 1 million companies successfully formedCertified B Corporation and recognized as a Carbon Neutral BusinessProjected growth of 5 to 10 times within the next three yearsThe RoleWe are seeking an enthusiastic and organized Xero Training Specialist to enhance the adoption and effective utilization of Xero among our internal teams and clients.This position is a vital part of our Accounting-as-a-Service division, responsible for ensuring that both employees and clients feel confident, efficient, and self-reliant when using Xero. You will design and implement training programs, develop scalable learning resources, and serve as the primary expert on Xero-related inquiries.Your contributions will significantly reduce support requests, elevate the quality of onboarding, and increase overall client engagement with our platform.

Xero is seeking a Product Manager based in London (7 Devonshire Square) to guide both new and established products from concept through ongoing improvement. This position plays a key role in shaping product direction to support small business success, balancing customer satisfaction with commercial outcomes. The Product Manager steers the full product lifecycle, from initial research and development to delivery and continuous enhancement, always with an eye on measurable results. Role responsibilities Oversee the end-to-end product lifecycle, ensuring each stage aligns with Xero’s global strategy. Tackle complex challenges by finding practical solutions and making informed decisions, with support from product leadership. Measure success using both customer and commercial metrics. Build strong partnerships across teams to keep products aligned with long-term company goals. Team collaboration Xero’s product team values diverse perspectives and close collaboration. Team members work together to develop and execute product roadmaps, plan releases, and manage requirements such as privacy, security, and responsible data use. Regular internal connections help ensure products stay on track with strategic priorities. Develop and execute product roadmaps reflecting company strategy Coordinate with the broader product team on release and launch plans Manage non-functional requirements, including privacy and security Lead annual and quarterly OKR processes to set clear product success measures Flexible work options Xero offers flexible working arrangements, including hybrid and remote options. The team typically meets remotely four times a year. For those interested in hybrid work, office space and dedicated “boost days” are available to foster team connection and collaboration. Requirements Solid background in the payroll sector, with experience managing complex compliance and functional needs Experience in agile software development environments, delivering high-quality results Clear communication skills, with the ability to explain product value and industry trends to stakeholders

Role overview Xero Limited is seeking a Senior Engineer to join its UK Regional Team, based in London at 7 Devonshire Square. This position focuses on shaping features for the UK market, connecting technical work directly to customer needs and business outcomes. Senior Engineers at Xero handle complex challenges that span multiple products, balancing regional requirements alongside global strategy. Team structure and collaboration The team includes an Engineering Manager, Lead Engineers, and Engineers, all reporting to the General Manager of Engineering for the UK. Collaboration is a core part of the role. Senior Engineers work closely with product owners and peers across Xero, designing, building, and delivering solutions that have real impact. Projects and technical scope Current projects span the full Xero platform, including Payments, Accounting, and Payroll. This role provides exposure to a broad range of products and technical domains within Xero’s suite. Work environment Xero holds a Great Place to Work UK accreditation. Flexible work arrangements are available: choose remote, hybrid, or office-based work in London, Milton Keynes, or Manchester. Offices are designed to support collaboration and connection. Some travel may be needed to coordinate with global teams and support international partnerships. Requirements Curiosity and drive to solve customer problems, delivering clear business value across technical areas Adaptability in learning new domains and navigating unfamiliar codebases Ability to work with stakeholders and build consensus across distributed teams Commitment to high-quality engineering practices, producing scalable and maintainable code Comfort in high-visibility situations, using strong communication to engage stakeholders and broaden influence Experience with modern programming languages and frameworks, along with a solid understanding of software engineering fundamentals

Our MissionAt Planday, part of Xero, we are redefining how scheduling is viewed. It is not merely about filling shifts; it’s about discovering the perfect balance that fosters business growth while allowing team members to enjoy their work/life balance.Our vision is to leverage Agentic AI to empower managers, freeing up precious time for both their businesses and their teams. We are not just developing software; we are dedicated to transforming shift work into a more human experience, making work/life balance accessible for all shift workers. Through advanced technology, we strive to help individuals reach their full potential in both their professional and personal lives.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday has been instrumental in creating optimal schedules for hundreds of thousands of users worldwide. Since being acquired by Xero in 2021, our mission has only strengthened.Your RoleAs the Senior Partnerships Manager, your primary goal will be to drive significant growth for Planday by transforming relationships into tangible business opportunities.You will pinpoint essential partnerships, cultivate trust at all levels, and enable partners to thrive with Planday. By connecting our teams, aligning goals, and fostering collaborative momentum, you will generate sales pipelines, influence deals, and establish our ecosystem as a competitive advantage for the business.Your success will be measured by how often partners advocate for our solutions and how integral you become to our sales teams' achievements.Key ResponsibilitiesIdentify and prioritize partners that can deliver the most significant impact for Planday.Develop and nurture relationships that lead to new business opportunities.Create collaborative business plans with defined targets, activities, and accountability.Equip partner teams to effectively promote and sell Planday.Establish strong connections across partner sales, leadership, and operational teams.Collaborate with Sales to drive partner-sourced and partner-influenced pipelines.Work alongside Account Executives to advance and secure opportunities arising from our partnerships.Enhance partner engagement through structured interactions, incentives, and visibility into success.Collaborate with Product teams and the Partnerships Product Manager to align commercial prospects with integration priorities.Advocate for partner needs within the organization.

Role overview Xero is looking for an Engineering Manager to guide an engineering team based in London (7 Devonshire Square). This role focuses on delivering new solutions for small businesses, supporting both product improvement and team growth. What you will do Lead and support a team of engineers, encouraging a collaborative and inclusive culture Oversee projects that expand and improve Xero’s product range Promote technical excellence and continuous improvement within the team Location This position is based at Xero’s London office: 7 Devonshire Square.

Role OverviewIn the position of Associate Creative Director, you will be instrumental in crafting the visual narrative of our campaigns targeted at the UK market, while also contributing to our global creative strategies. Your role will involve transforming brand and product stories into striking, emotionally engaging concepts that resonate across diverse audiences, regions, and platforms.You will lead projects from inception to execution, overseeing art direction, design, and production. This position requires a blend of hands-on design prowess and leadership, as you mentor designers and art directors to produce stunning, impactful work that effectively embodies our features and values.Team CollaborationYou will join the Internal Global Agency, a dedicated team committed to delivering work that is both creatively ambitious and strategically robust. We foster close collaboration with copywriters, strategists, marketers, and regional creative leads to exchange insights, evolve campaign concepts, and ensure brand consistency across all markets.Initial Focus AreasDirecting the art and creative development of UK campaigns to ensure relevance to local audiences while remaining aligned with our global brand identity.Collaborating with Brand Strategy, Product Marketing, and Customer Engagement teams to guarantee that creative outputs align with strategic and market objectives.Working with analytics and performance teams to test, refine, and optimize creative work for measurable results.Utilizing technology and AI as tools to enhance and test ideas, allowing a greater focus on strategy and creativity.Work EnvironmentThis role is tailored for the UK market and involves thriving in a fast-paced environment where creative excellence is balanced with agility. We prioritize trust through transparency, operate as a cohesive team, and encourage diverse viewpoints to cultivate positive relationships.

Role OverviewAs the Senior Product Marketing Manager for Northern Payroll, you will spearhead the advancement and expansion of our payroll solutions across the UK and US markets. This pivotal position connects our Product and Go-to-Market teams, transforming product strategies into measurable customer benefits that empower small businesses and their advisors. By offering a comprehensive understanding of customer needs, you will ensure we deliver exceptional value efficiently and effectively.Your insights will significantly influence product strategies through thorough market research, competitive analysis, and a keen awareness of the Northern Hemisphere's landscape. By developing persuasive positioning and messaging, you will enhance product adoption and customer retention, ensuring our payroll solutions address real challenges. Your contributions will play a vital role in helping our clients optimize their operations, fostering a more robust economy and revolutionizing the small business landscape.Team CollaborationJoining the Global Marketing team, you will collaborate closely with colleagues from the UK, US, and beyond. Success in this dynamic environment relies on effective teamwork with Product Management, Design, and regional Go-to-Market teams to facilitate timely product launches. We thrive in a fast-paced setting where building trust, sharing insights across regions, and aligning on commercial objectives is paramount.Initial Focus AreasEvaluating market opportunities and understanding customer pain points in the Northern Hemisphere to identify strategic advantages for Xero.Crafting and sustaining unique Customer Value Propositions and messaging frameworks that resonate with our target demographics.Leading impactful Go-to-Market initiatives to ensure successful product launches and effectively communicate value to stakeholders.Identifying and leveraging opportunities to enhance product adoption, utilization, and retention through data-driven research and analysis.Work FlexibilityThis global role necessitates close collaboration with teams in the UK and US, requiring a flexible approach to different time zones. You will have the opportunity to work in a hybrid model, balancing office presence with remote work to fit your lifestyle. Some travel may be needed to engage with stakeholders and gain deeper insights into market dynamics. We are committed to fostering a supportive environment where you can achieve your highest potential.

Role Overview / ImpactAs the Director of Sales Enablement, you will play a crucial role in shaping the sales enablement strategy across the UK and Emerging Markets. Your mission will be to foster sustainable growth within the partner sales team by developing and executing exceptional programs designed to enhance core capabilities and implement best-in-class tools and practices throughout the region.You will be an integral part of the Global Revenue Enablement leadership team, responsible for translating business requirements into effective productivity strategies. Your contributions will significantly enhance the performance of field sales teams, ensuring a unified customer-facing approach and driving business results in line with Xero’s commitment to empowering small businesses.Team Dynamics / CollaborationIn this role, you will lead a team of Enablement Business Partners, working closely with regional sales leaders and global revenue operations. This position serves as a vital connection between global strategies and regional execution, collaborating with product and marketing teams to ensure our sales force is well-prepared to thrive.Immediate Focus AreasCrafting and implementing a regional enablement plan that aligns with global sales priorities and addresses the specific needs of the UK market.Providing coaching and mentorship to Enablement Business Partners to elevate team capabilities and program implementation.Developing new processes and systems to evaluate the ROI of training programs and sales productivity.Collaborating with Product and Partner Marketing to guarantee seamless readiness for new features and market initiatives.Work EnvironmentThis position offers a hybrid work model, allowing a balance between time spent in our collaborative office environment and the flexibility to work remotely. We value

Role OverviewAs the Analytics Lead for the UK and Emerging Markets, you will serve as a pivotal intelligence hub, equipping our sales teams with the insights they need to make timely, data-driven decisions. This senior contributor role places you at the forefront of a high-performing analytics function that is being established from the ground up, allowing you to directly influence strategic initiatives as a trusted advisor to regional leadership.This position strikes a unique balance for a professional who thrives in both technical execution and business collaboration. You will be tasked with translating complex sales data into straightforward, actionable insights that empower our sales personnel and managers to uncover operational insights, enhance performance, and drive transformation within the organization.Team CollaborationYou will become an integral part of the Sales Analytics & Insights team, part of a global network within Sales Operations that is expanding across Australia, New Zealand, the UK, and North America. Our full-stack analytics team collaborates closely to deliver a range of services, from governed data reporting to predictive modeling and experimentation.Initial Focus AreasFormulating and executing a regional analytics roadmap to bolster strategic decision-making and elevate sales performance.Developing a suite of interactive dashboards and diagnostic reports utilizing Tableau and other contemporary BI tools.Leveraging our advanced technological stack, which includes Snowflake, DBT, and the integration of AI and Data Science.Engaging with senior stakeholders across the Finance and Product teams to align priorities and facilitate essential company decisions.Work EnvironmentXero is accredited as a Great Place to Work in the UK. This role supports flexible working arrangements and promotes a hybrid model, allowing you to balance your time between our modern office environment and remote work. We encourage team bonding through boost days designed to foster connection and collaboration, ensuring you feel valued no matter where you are based.

Role Overview & ImpactAs a Senior Copywriter at Xero, you will play a pivotal role in defining how we convey our message across the UK and EMEA regions. Collaborating directly with the regional marketing team within our global in-house creative agency, you will craft compelling narratives that resonate with audiences. Your focus will be on ensuring that every project reflects clarity, humanity, and the distinct essence of Xero, merging creativity with efficiency to produce work that aligns with our brand.You will engage in a diverse array of projects, from campaign messaging to product descriptions, lifecycle communications, digital content, and social media initiatives. Utilizing technology, you will enhance the execution process while maintaining ownership of the creative and strategic vision, employing AI as a supportive tool to amplify your ideas rather than replace them. Your goal is to deliver clear, engaging copy that drives results and empowers our customers' businesses.Team Dynamics & CollaborationYou will be an integral part of 'The Hub', Xero's global creative agency, working alongside the regional marketing team to fulfill their daily creative requirements. This role necessitates collaboration with designers, strategists, and marketers to generate innovative ideas that resonate across various markets while preserving global consistency.Initial Focus AreasCrafting and refining creative copy for campaigns, lifecycle journeys, digital experiences, and marketing collateral across the region.Partnering with the regional marketing team to address local campaign and content needs.Tailoring copy to reflect regional nuances while ensuring adherence to the global brand voice.Assisting in campaign conceptualization to bring clarity and creative thinking to ideas that can be scaled globally.Work EnvironmentThis position is based in the UK, serving the UK & EMEA markets.

Our MissionAt Planday, we believe that effective scheduling goes beyond merely filling shifts. It's about achieving a harmonious balance that fosters business growth while promoting a fulfilling work/life balance for our team members.As part of Xero, we are leveraging Agentic AI to create a future where managers can effortlessly optimize their time, allowing their teams to thrive. Our goal is to transform shift work into a more humane experience, ensuring that every shift worker enjoys the work/life balance they deserve. We utilize cutting-edge technology to empower individuals to reach their full potential, both at work and in their personal lives.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday serves hundreds of thousands of users worldwide. We became a part of Xero in 2021, enhancing our capabilities to deliver exceptional scheduling solutions.Your ImpactAs the Director of Revenue Operations, you will lead and manage the commercial operating system that drives Planday's growth and success.Your primary responsibility will be to bring clarity, control, and momentum to our planning, execution, measurement, and iteration of our go-to-market strategy. You will bridge the gap between strategy and execution by implementing scalable processes, managing commercial systems and data definitions, and providing leaders with the insights and rhythm necessary to proactively guide growth.Operating as both a strategic leader and hands-on operator, you will define our direction while being deeply involved in the practical aspects of implementation, including forecasting, planning, systems design, playbooks, and performance rhythms.This role is crucial in shaping how Planday plans, steers, and scales its growth, ensuring that all commercial decisions are intentional, data-driven, and actionable.Your ResponsibilitiesContinuously enhance Planday’s commercial operating model, outlining how growth is planned, executed, measured, and refined.Lead and nurture a high-performing Revenue Operations team that acts as internal consultants and execution partners.Oversee revenue planning, forecasting, and scenario modeling to guide strategic investments and trade-offs.Design and improve go-to-market processes across the entire customer lifecycle, from lead acquisition to renewal.Manage commercial systems, data definitions, and field governance across Salesforce and related GTM tools.Translate strategy into actionable operating plans, playbooks, and standards for Sales and Marketing teams.

Our MissionAt Planday, a part of Xero, we believe scheduling goes beyond just filling shifts; it’s about creating an environment where businesses can thrive while employees achieve the ideal work/life balance.Our innovative use of Agentic AI is set to revolutionize the way managers allocate time, enabling them to focus on what truly matters for their teams and businesses. We are committed to transforming the shift work experience into something human-centered, making work/life balance attainable for all.Since our inception in 2004, we've been headquartered in Copenhagen, Denmark, and have supported hundreds of thousands of users worldwide in crafting perfect schedules. Planday became part of the Xero family in 2021.Your RoleAs a Senior Account Executive, you will spearhead new business development by managing and expanding your territory. You will navigate complex sales processes from start to finish, gaining a deep understanding of the challenges faced by mid-market and enterprise clients while clearly demonstrating the operational value Planday brings to their organizations.Expected to work autonomously, you will take charge of pipeline creation, deal progression, and forecasting accuracy, providing insightful perspectives on how Planday generates value for its customers.ResponsibilitiesTake ownership of your territory with a focus on increasing Annual Recurring Revenue (ARR).Develop and advance your pipeline through proactive outreach and strategic account planning.Lead comprehensive sales cycles involving multiple stakeholders and extended decision-making periods.Conduct high-quality discovery sessions to identify customer challenges and articulate clear value propositions.Facilitate customer discovery, deliver customized product demonstrations, and lead negotiations to provide tailored solutions.Ensure strong pipeline management and maintain rigorous forecasting standards.Adopt a collaborative, low-ego approach to work across teams, prioritizing opportunities and enhancing execution.What We SeekDemonstrated success as a Senior Account Executive in the B2B SaaS sector.A proven track record of successfully closing new business and driving growth.

At PitchBook, a proud member of the Morningstar family, we are committed to forward-thinking innovation. Our company is a thriving hub of collaboration, energy, and enthusiasm, and we constantly strive to enhance our capabilities and create an environment where everyone can excel.Our comprehensive learning programs and mentorship initiatives foster a culture of curiosity, driving us to discover new solutions and improve processes. As we navigate a fast-paced industry with high expectations, we embrace challenges and are unafraid to take calculated risks in our pursuit of excellence.If you're a proactive individual with a positive mindset, ready to tackle challenges head-on, PitchBook is the perfect fit for you.About the Role:At PitchBook, we recognize that our people are our greatest asset. As part of the People team, your contributions will significantly influence the success of our employees and the overall organization. We are a values-driven company that embodies our principles in every action we take, setting a positive standard for colleagues across all levels.Our People team cultivates a collaborative environment, holding ourselves to high standards to deliver an outstanding employee experience. We create a supportive atmosphere where employees feel empowered to achieve their best work. Our commitment to continuous learning and leveraging diverse skills ensures the development of employee-centric programs that are impactful and enjoyable. If you are passionate about exceptional work and dedicated to your role, you have found your ideal team!The Senior Training Specialist will be an integral part of PitchBook’s global Learning & Development team, focusing on onboarding new hires and facilitating ongoing development for our Commercial teams. This role is pivotal in enhancing the capabilities of our personnel and driving organizational success.

Join Xero as the Head of Customer Success, where you will lead our dedicated team to enhance customer satisfaction and drive engagement. In this strategic role, you will develop and implement robust customer success initiatives, ensuring our clients achieve their desired outcomes. Your leadership will inspire a culture of excellence and continuous improvement, fostering strong relationships with our valued customers.

Our MissionAt Planday, a part of Xero, we believe that scheduling goes beyond merely filling shifts. It’s about discovering the ideal balance that fuels business growth while allowing team members to achieve a fulfilling work/life balance.Our goal is to harness the power of Agentic AI to pave the way for a future where managers can effortlessly free up precious time for both their businesses and teams. We are not just developing software; we are on a transformative journey to humanize shift work, making work/life balance accessible for all shift workers. By leveraging cutting-edge technology, we empower individuals to realize their full potential both at work and in life.Founded in 2004 and headquartered in Copenhagen, Denmark, Planday has been instrumental in crafting optimal schedules for hundreds of thousands of users globally. Since being acquired by Xero in 2021, our commitment to innovation has only strengthened.Your ImpactAs a Senior Solution Engineer, you will play a pivotal role in Planday’s go-to-market strategy, collaborating closely with Sales, Product, and Engineering teams to help customers understand how our solutions can seamlessly integrate into their operational and technical landscapes. You will serve as both a value-driven sales advocate and a technical authority, adept at translating intricate capabilities into tangible business outcomes for decision-makers.This role is crucial as we increasingly engage with more complex buyer groups across Mid-Market and Enterprise sectors, where multiple stakeholders, integrations, and technical specifications significantly influence purchasing decisions.You will bridge the gap between commercial aspirations and technical realities, ensuring that we can confidently position Planday within sophisticated customer environments while proactively mitigating obstacles that could hinder deal closures.Your ResponsibilitiesCollaborate with Account Executives on active opportunities to assess requirements and devise the optimal technical strategy.Define technical win strategies early in the sales process, identifying potential risks, dependencies, and competitive advantages.Lead technical discovery sessions and deliver demonstrations that link Planday to concrete business results.Articulate integration, security, and ecosystem considerations into clear value propositions for both technical and executive audiences.Design and develop practical proofs of concept, integrations, or tailored customer-specific solutions as needed to secure deals and demonstrate feasibility.Engage closely with Product and Engineering to address customer-specific requirements and ensure alignment with our technical capabilities.

Role Overview Xero Limited is seeking a Vice President/General Manager for UK Products, based in London at 7 Devonshire Square. This leader will guide product strategy and support growth for the UK market. Main Responsibilities Oversee product development for the UK region Align product plans with market needs and customer expectations Deliver strong customer value through effective product management Lead and develop a skilled team, encouraging collaboration and high standards

Join our dynamic team at Cognism as a Customer Success Training Specialist! In this role, you will play a pivotal part in empowering our customers through engaging training sessions and comprehensive onboarding experiences. Your ability to communicate effectively and your passion for customer success will ensure that our clients maximize the value of our products.

Join Salomon, a leading brand in outdoor sports equipment, as a Field Retail Training Specialist. In this role, you will be responsible for developing and implementing training programs for retail staff across Europe, ensuring that they are equipped with the knowledge and skills to provide exceptional customer service and product expertise. You will collaborate closely with retail partners to enhance their staff's capabilities and drive sales performance.

INEOS Automotive has grown from a bold idea into a recognized force in 4X4 development and manufacturing. The company has moved from concept to prototype, built a modern production facility, and now delivers Grenadiers to customers worldwide. With the Quartermaster double cab pick-up on the horizon, the team continues to expand its reach and impact. The workforce at INEOS Automotive reflects a mix of determination and international collaboration. Around 1,500 employees across 10 locations and 44 nationalities contribute to the company’s drive to push boundaries in automotive engineering and service. Role overview The Aftersales Training Lead plays a central role in designing, developing, and rolling out Aftersales training programs. These programs support partner networks, technical teams, and customer-facing service staff, covering Customer Advisory, Technical, Parts, and Warranty pathways. The position ensures that training aligns with product launches and ongoing improvement efforts, supporting the overall strategy for Aftersales excellence. What you will do Develop Aftersales training programs for Customer Advisory, Technical, Parts, and Warranty areas (excluding Sales & Product training). Translate company strategy into practical training pathways for service partners worldwide. Design blended learning experiences, including classroom, e-learning, hands-on, virtual, and on-vehicle modules. Ensure training content matches product launch timelines and technical updates. Assess partner readiness and identify skill gaps in Aftersales functions. Create structured learning pathways so all partner staff maintain up-to-date product knowledge and technical skills. Monitor training KPIs and report on network progress, readiness, and performance. Ensure compliance with brand standards, legal requirements, and operational expectations. Work closely with launch teams to prepare markets for new vehicle introductions. Contribute Aftersales input to technical publications, support tools, and dealer platforms.

Role overview Capco seeks a Learning & Development Specialist for a fixed-term contract in London. This position supports employee growth by developing and delivering training programs that align with business goals. The role plays a key part in helping teams build essential skills and improve performance. What you will do Design training initiatives to strengthen skills across the company Implement learning programs tailored to business needs Assess the impact of training and adjust content or delivery as needed Location This position is based in London, UK.