Windows Platform Engineer - Support

Join Interactive Brokers as a Windows Platform Engineer - Support, where you will be the first line of defense against IT-related issues on the Microsoft Windows platform. Your role will involve providing technical assistance to business and development end-users through various channels, including phone, email, and a centralized ticketing system. This position demands a strong technical foundation in Windows and networking technologies, coupled with excellent communication skills. You will need to demonstrate patience with less tech-savvy users and thrive in a fast-paced environment where urgency and dependability are key. You will also enjoy a hybrid working model in an iconic London location with daily lunch offerings from a selection of vendors.

About the PositionWe are excited to invite applications for the role of Windows Infrastructure Engineer at Jane Street. As a key player in our IT Engineering group, you will be responsible for maintaining and optimizing our internal Windows infrastructure. We welcome candidates who possess substantial expertise in infrastructure management, application support, automation, and Windows operating systems.Windows is the backbone of our desktop environment, and our essential infrastructure services rely heavily on Windows servers. Ensuring these systems operate seamlessly is vital for our business's performance and reliability.In this role, you will focus on enhancing, automating, and standardizing our Windows environment. Proficiency in scripting or programming languages, particularly PowerShell, Python, or C#, is highly desirable. Our scripts are systematically organized in a centralized repository, allowing for efficient collaboration and usage across various teams.As part of a global team, you will collaborate with colleagues both locally and internationally to develop innovative solutions, identify and resolve issues, plan and execute deployments, and document your findings.This position is situated within our dedicated IT Engineering team, which monitors and manages a Windows environment across a diverse global landscape. Your analytical skills and technical knowledge will be instrumental in supporting our colleagues' daily operations and maintaining our systems at peak performance.

Kraken is building a new Platform Support Engineering function within its Platform organization in London. This group will serve as the main contact for internal platform issues and requests, aiming to streamline workflows and ease the daily operational burden on core Platform Engineers. Role overview The Lead Platform Support Engineer will establish and guide this team from the ground up. This includes defining how requests are received and processed, setting up support procedures, and mentoring a small, distributed group of engineers. The role involves both hands-on operational work, such as monitoring ticket quality and response times, and strategic improvements like automation, documentation, and platform enhancements to reduce incoming support demand. What you will do Build and lead the Platform Support Engineering function. Design the intake model for requests and implement support processes. Mentor and support a growing team working across multiple time zones. Balance day-to-day operational tasks with long-term improvements to support efficiency. Collaborate with Platform leadership to ensure consistent, reliable support for engineers across Kraken. Team focus The Platform Support team will handle triage of incoming issues, manage routine requests, and drive improvements to internal processes. By taking on these responsibilities, the team enables Platform Engineers to concentrate on delivering technical solutions for Kraken’s global energy technology platform.

Role overview Granola seeks a Windows Product Engineer based in London. The role centers on developing and enhancing software solutions for the Windows platform. Efforts focus on creating reliable, user-friendly applications that help customers get more value from Granola’s products. What you will do Design, build, and improve Windows applications Collaborate with fellow engineers to address technical challenges Share ideas and feedback to make products simpler and more effective for users Requirements Experience developing software for Windows Ability to work well with others to solve problems Interest in creating products that customers find easy to use

About Gigs Gigs builds a platform that lets tech companies add global mobile connectivity to their products. The goal: make integrating telecom as simple as integrating payments. By automating provisioning and removing telecom hurdles, Gigs helps businesses from fintechs to HR platforms offer mobile services without the usual complexity. The team numbers around 100 people, spread across the US and Europe. Gigs has raised close to $100 million from investors including Ribbit Capital, Google, and Y Combinator. The company brings together engineers and product leaders from places like Stripe, Airbnb, and Shopify, all focused on solving technical and regulatory challenges in telecommunications. Curiosity, creativity, and a drive to shape the future of telecom matter here. Gigs welcomes people who want to tackle tough problems and make an impact. Core Values Speed: Move quickly and deliver. Ambitious deadlines are the norm, and each week counts. Ownership: Spot a problem? Step up and fix it without waiting for approval. Customer Obsession: The success of customers is central to every decision. Ambiguity: Work often involves making decisions with incomplete information. Judgment and instinct matter. First Principles: Question assumptions and dig into the reasons behind how things are done. Role Overview: Senior Platform Engineer (London) This role sits at the heart of Gigs’ technical operations. Senior Platform Engineers design, build, and maintain the infrastructure and developer tools that power the company’s connectivity and payments platform. The work enables product teams to ship faster and more reliably, supporting growth at scale. The Foundation team owns the core systems every Gigs engineer depends on: CI/CD pipelines, cloud infrastructure, observability, deployment tools, and shared platform services. Taking on complex infrastructure challenges is a key part of the job, with a focus on keeping systems efficient and dependable.

Who Are We?Postman stands at the forefront of the API revolution, serving over 45 million developers and 500,000 organizations globally, including 98% of the Fortune 500. Our mission is to empower developers and professionals around the world to foster an API-first ecosystem by simplifying the API lifecycle and enhancing collaboration—enabling users to build superior APIs with greater speed.Based in San Francisco, we have established offices in Boston, New York, Austin, Tokyo, London, and Bangalore—the birthplace of Postman. As a privately held company, we are backed by leading investors such as Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Discover more about us at postman.com or connect with us on X via @getpostman.P.S: We highly recommend reading The "API-First World" graphic novel to gain insights into our vision at Postman.The OpportunityWe are on the lookout for a Technical Support Engineer to join our dynamic team, delivering exceptional service for a globally recognized SaaS company with millions of users. In this role, you will engage with customers—both technical and non-technical—across various support channels, including phone support. Familiarity with programming languages such as JavaScript, Node.js, and PHP is highly advantageous. We encourage you to apply even if you don’t meet every requirement; we value diverse backgrounds, including those without prior customer-facing experience.Location requirement: We are seeking candidates located in London, UK.Timezone alignment: This role operates on London time (GMT/BST).

About the Role Saturn is looking for a Platform Engineer in London. This role focuses on building and improving the platforms that power our products. The work centers on designing systems that scale, run efficiently, and support a growing user base. What You Will Do Develop and optimize core platform components Work closely with other engineers to deliver reliable systems Contribute to the design of scalable solutions that handle increasing demand Team and Collaboration Platform Engineers at Saturn collaborate with a skilled engineering team. The group values practical solutions and a shared commitment to quality.

Join our innovative Client Platform team at Spotify, an R&D studio dedicated to enhancing the productivity of client developers. Our mission is to optimize performance and stability across the Spotify applications, ensuring that users enjoy an exceptional experience.We achieve this by offering advanced observability and tools that capture critical performance metrics and stability data, presenting it to feature squads in a clear and actionable format. Our collaborative approach involves working closely with internal stakeholders to comprehend their needs and create a platform that seamlessly integrates with their workflows. Occasionally, we partner directly with feature squads to implement our tools and pinpoint areas for improvement within the app.Currently, we are developing the next-generation observability platform that consolidates various client observations into a unified view, empowering engineers to diagnose issues in real-time, identify bottlenecks, and effectively address bugs and regressions.

Your ImpactAs a Senior Platform Engineer at DISCO, you will lead significant projects and play a pivotal role in the success of our engineering teams. Your expertise will inform long-term strategic planning, mentorship for senior engineers, and steer technical decisions across various teams or departments. Your focus will be on system design, implementation, and the ongoing maintenance and enhancement of DISCO’s distributed data platform.What You'll DoTechnical Leadership and Mentorship: Assume a leadership role in project teams, guiding engineers and influencing technical decisions, while innovating and solving complex organizational challenges.Performance Optimization: Design systems that emphasize high performance, scalability, and reliability.Ownership: Proactively identify and address potential issues within products and systems, creating actionable plans for resolution.Stakeholder Engagement: Collaborate closely with stakeholders including product managers, designers, developers, and executives to ensure architectural designs align with business needs and customer expectations.Software Development: Develop, maintain, and enhance sophisticated, scalable, high-performance data software solutions tailored for our big data platform at a petabyte scale, ensuring architectural excellence.Code Quality and Optimization: Commit to and enhance code quality through thorough review processes, optimization techniques, and adherence to industry best practices.Technical Problem Solving: Tackle intricate technical challenges with innovative problem-solving approaches.Collaboration and Communication: Work effectively within the engineering team and cross-functional teams, fostering collaboration with engineers, product managers, and stakeholders during project planning and execution.Continuous Learning and Adaptation: Stay abreast of the latest technological trends and advancements, continuously improving your skills and knowledge to contribute innovative ideas to the team.Technical Documentation: Generate and maintain comprehensive technical documentation to ensure clarity and accessibility of information.Data Platform Development: Construct and sustain robust and scalable data platforms to facilitate analytics, machine learning, and business intelligence.Data Integration and ETL: Design and optimize ETL (Extract, Transform, Load) processes, ensuring efficient data integration.

Why Choose PlayStation?At PlayStation, we pride ourselves on being not just the best place to play, but also the best place to work. As a recognized global leader in entertainment, we proudly produce the PlayStation family of products and services, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and critically acclaimed software titles from PlayStation Studios.We are dedicated to fostering an inclusive environment that empowers a diverse workforce. We welcome individuals who are passionate about innovation, technology, and gaming to explore our open positions and join our expanding global team.PlayStation is a brand under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.We are on the lookout for a talented Software Engineer to join our game integration platform, bridging gameplay and platform experiences! As a member of the Partners Platform team, you will work at the intersection of business and engineering on the PlayStation SDK Windows Delivery tooling.In this role, you will contribute to the development of the SDK Manager Windows Application, coordinating with business and engineering teams to enhance the relationship between SIE and our game development and publishing partners.Role Overview:We are seeking a skilled C# Software Engineer to design and develop Windows-based applications that facilitate the delivery and integration of SDK components for Sony PlayStation platforms. This position requires robust experience in C#, along with a solid understanding of C and C++ for low-level integration and performance-critical components.Key Responsibilities:Design, develop, and maintain Windows desktop applications using C# and the .NET framework.Create tools and interfaces to support the integration and delivery of PlayStation SDK components.Utilize native code (C/C++) to interface with low-level systems and SDK libraries.

Speechify seeks a Senior Software Engineer to focus on Windows and desktop applications. This role is based in London, United Kingdom. Role overview This position centers on designing and building software for Windows and other desktop platforms. The engineer will join a team dedicated to delivering applications that enhance the user experience. What you will do Design and develop software tailored for Windows and desktop environments Collaborate with a skilled team to deliver user-focused applications Create solutions that respond to evolving user needs and expectations

At OakNorth, we are dedicated to empowering the most ambitious businesses in the UK. Since our inception in 2015, we have provided over $21 billion in loans across the UK and US, facilitated the creation of more than 58,000 new homes and 36,000 jobs, and supported countless personal savers, all while contributing to the growth of the UK economy. Join us in making a tangible impact!

Genomics England is looking for a Platform Engineer based in London. This full-time position centers on building and maintaining the platforms that enable genomic analysis and data processing. The work directly contributes to making genomic data more accessible and valuable for healthcare. Key responsibilities Develop and maintain platforms that handle genomic data analysis. Collaborate with cross-functional teams to design effective solutions. Ensure data processing systems are reliable and efficient to support ongoing research. Role focus This role supports research and healthcare initiatives by providing stable and scalable technology for genomic data. Platform Engineers at Genomics England play a part in advancing how genomic information is used in medical settings.

Join a Revolutionary CompanyMeticulous is transforming the software development landscape at an unprecedented pace. We have created the world's first fully autonomous and comprehensive testing platform specifically for frontend codebases—a groundbreaking capability that we believe is essential for unleashing the full potential of code generation.Our innovative solution has garnered significant interest, with renowned companies such as Dropbox, Wiz, and Notion often prioritizing Meticulous over other software products in their stack. Our dedicated team of eleven, featuring exceptional engineers from esteemed organizations like Uber, Google, Dropbox, GitHub, Meta, and Palantir, has made this success possible.Discover more about our mission in this video here.Your RoleBe Our First Platform EngineerAt Meticulous, we analyze thousands of recorded user sessions for each pull request, necessitating robust and scalable infrastructure that is both fast and cost-effective.As the first dedicated Platform Engineer, you will take ownership of the systems enabling this capability. Your responsibilities will encompass designing and constructing resilient infrastructure to accommodate significant growth, managing its production operations, and shaping our incident response processes. This is not merely a maintenance position; you will be instrumental in defining our operational and architectural strategies as we expand.Enjoy substantial autonomy in this role. As a key member of a small team, your architectural decisions will directly influence our infrastructure development, allowing you to innovate rather than simply execute predefined designs.Key ResponsibilitiesYour contributions will drive our platform engineering initiatives, spanning infrastructure, security, and developer experience:Designing Robust Infrastructure: Architect, build, and scale the compute platform that powers Meticulous, effectively managing our cloud resources through Terraform while maintaining rigorous change management protocols. Optimize infrastructure costs while balancing performance and expenditure as we grow.Ensuring Production Reliability: Enhance our monitoring, alerting, incident response, and on-call protocols to guarantee swift and effective resolution of system issues.Developing Production Code: Integrate platform engineering with general software development tasks, contributing code that extends beyond mere infrastructure.

Join Hudson River Trading (HRT) as a Windows Systems Engineer within our dynamic Enterprise Engineering team. In this pivotal role, you will play a key part in scaling HRT’s global hybrid Windows deployment. You will develop advanced automation techniques, configuration-as-code, and infrastructure-as-code solutions to effectively manage a diverse fleet of high-performance user endpoints, mission-critical servers, cloud infrastructure, and secure remote computing environments worldwide. Your expertise will help streamline operations, enhance platform stability, and bolster the resilience of our Windows infrastructure through the design and implementation of automation strategies that proactively identify and resolve technical inefficiencies across both on-premises and Azure environments.The ideal candidate is a seasoned Microsoft technology engineer with a knack for problem-solving and the ability to thrive in a fast-paced setting. Exceptional communication and collaboration skills, along with a positive demeanor towards colleagues and internal customers, are essential for success in this role.

About FreshaFresha stands as the premier marketplace platform for beauty and wellness, trusted by millions of consumers and businesses globally. Currently, over 130,000 businesses and more than 450,000 stylists and professionals leverage Fresha, having processed over 1 billion appointments to date.Headquartered in London, United Kingdom, Fresha operates 15 global offices throughout North America, EMEA, and APAC.Our platform empowers consumers to discover, book, and pay for beauty and wellness appointments with local businesses. At the same time, beauty and wellness professionals utilize our all-in-one platform to streamline their operations through intuitive business software and innovative financial technology solutions.Fresha’s ecosystem equips merchants with everything necessary to operate their business smoothly, including appointment bookings, point-of-sale systems, customer records management, marketing automation, loyalty programs, beauty product inventory management, and team oversight.Our consumer marketplace enhances revenue opportunities for partner businesses by harnessing the power of online bookings and automated marketing through mobile applications, alongside advanced integrations with major tech brands like Instagram, Facebook, and Google.Role OverviewAs Fresha embarks on its next phase of global expansion, the Platform Engineering team plays a crucial role in fostering rapid, secure, and sustainable growth.In the capacity of Platform Engineering Team Lead, you will bear responsibility for the team's performance and outcomes, ensuring consistent delivery, proactive communication, robust system architecture, and adherence to operational standards.In light of the swift advancement of AI and automation, this is an exceptional opportunity to redefine platform development and operations, minimizing manual effort, enhancing reliability, and empowering smarter, faster engineering decisions.You will contribute to Fresha’s growth by promoting infrastructure readiness, aligning platform strategies with business objectives, and applying AI where it can provide tangible operational advantages.We place a strong emphasis on customer impact, even within internal projects, as platform enhancements ultimately serve to enrich the customer experience.

Join Our Mission at OmneaAt Omnea, we are transforming the way enterprise businesses function, focusing on the most challenging processes in procurement. A single purchase can take months, generate over 50 emails, and require input from Finance, Legal, Security, and IT for approval.With a remarkable $75M investment from Khosla Ventures, Insight Partners, and Accel, we are set to change this paradigm. Our AI-driven platform seamlessly integrates every individual, step, and system, facilitating quick, secure, and efficient purchasing. We offer a unified platform for requests, automated approvals, risk assessments, and comprehensive spend visibility.This is a $7B+ untapped market, and our growth reflects the immense opportunity: we have achieved a tenfold increase in ARR to double-digit millions within just 18 months, earning the trust of global companies like Spotify, MongoDB, Monzo, and Albertsons. Omnea has recently been recognized as the 4th fastest growing startup in Europe.Our team boasts experience from Tessian (a cybersecurity tech firm backed by Sequoia, Balderton, Accel, and acquired post-Series C). Our members include former founders and operators who have built unicorns, delivered exceptional products, and executed at the highest standards. You will collaborate with leaders like Ben, Abs, Sabrina, and Rebe.Discover More About Life at Omneahere.Why We Need a Platform Engineer NowOur deployment frequency is several times a day, serving enterprise clients who demand unwavering reliability, and our growth trajectory is tenfold. The platform team is responsible for the infrastructure, tooling, and developer experience that supports all of this. We are looking to add a hands-on Platform Engineer to enhance our CI/CD processes, scale our serverless infrastructure, improve observability, and empower every product engineer to achieve greater effectiveness.

Join Us in Revolutionizing the Creator Economy with AIFanvue is a leading force in the rapidly evolving creator monetization landscape. Our AI-driven platform empowers creators to engage, connect, and earn directly from their audiences on a grand scale. Following our recent Series A funding, we have achieved over $100 million in annual recurring revenue, experiencing triple-digit growth year-over-year and supporting a vibrant community of hundreds of thousands of creators and millions of fans worldwide.As a Platform Engineer at Fanvue, your mission will be to streamline processes for our engineering teams. This role is pivotal in developing the infrastructure, tools, and foundational components that enable our product teams to deliver solutions swiftly, safely, and confidently at scale. Your ResponsibilitiesConstruct and uphold core platform infrastructure across diverse cloud environmentsEnhance CI/CD pipelines to facilitate rapid, secure, and consistent deploymentsDesign and implement observability, monitoring, and alert systems for platform servicesDevelop self-service tools and platform primitives that empower teams to operate independentlyCollaborate with product teams to assess infrastructure needs and eliminate obstaclesBoost reliability, scalability, and cost-effectiveness across core systemsManage incidents, perform post-incident analyses, and implement lasting solutionsContribute to the documentation, standards, and best practices for the platform Who You AreProven experience as a platform, infrastructure, or backend engineerProficient in working with cloud platforms and distributed systemsFamiliar with infrastructure as code, CI/CD systems, and monitoring toolsPossess a product-oriented mindset and a collaborative spirit

Shawbrook Bank is seeking a Head of Platform Engineering to lead a team focused on advancing the bank’s technology platform. This position is based in London and centers on guiding the development and deployment of engineering solutions that support business growth. Role overview The Head of Platform Engineering oversees the design and implementation of scalable system architectures. Ensuring strong performance and security standards will be a key part of this role. The position requires close collaboration with cross-functional teams to keep engineering initiatives aligned with overall business goals. Leadership responsibilities Lead and inspire the platform engineering team, fostering a collaborative and high-performing culture. Promote continuous improvement within the team and across engineering practices. Encourage innovation and support professional development among team members. What you will do Oversee the development and execution of engineering solutions for the bank’s technology platform. Guide architectural decisions to ensure scalability, security, and reliability. Work with stakeholders from various business units to ensure technology initiatives meet strategic objectives.

About Light.At Light, we are on a mission to transform outdated factory-era ERPs into dynamic, living software. Our Smart Financial Platform equips modern, global businesses with capabilities like automated accounting, real-time reporting, and financial workflows that evolve with their pace.Creating alongside our customers, we prioritize speed and craftsmanship. In a short span, we've evolved from a concept to a vital resource for renowned companies such as Lovable, Legora, and Keyshot. Our users don’t just work with Light—they enjoy using it.As a pioneering team, we are creating a new software category. Imagine engineers passionate about finance, designers focused on reconciliation, and operators treating finance as a product. If you’re enthusiastic about revolutionizing financial workflows, you’re in the right place.Supported by top-tier investors and guided by industry leaders, we are developing groundbreaking products with the freedom to innovate boldly and take ownership of our results. Join us in making Light the global standard for next-gen finance.The AI Platform Engineer RoleAs a member of the Foundation Team, which acts as the catalyst for our engineering organization, you will play a pivotal role in architecting our internal