User Experience Consultant - GAIN Experience

Business Unit: Experience: Our mission is to craft user-centered experiences that yield significant business outcomes for both public and private sector entities.Team: Insight & UXReporting to: Head of Insight & UXLocation: London / HybridABOUT GAIN:GAIN is a dynamic, creativity-driven organization that fuses data, technology, and innovation. We believe that the most impactful ideas arise from the intersection of creativity and intelligence, where insights ignite imagination and innovation transforms potential into tangible progress.As pioneers in the industry, we are dedicated to developing ambitious strategies that advance individuals, brands, and businesses alike. Our expert teams collaborate to provide the vision and data-driven insights required for organizations to make bold and meaningful decisions.At GAIN, we harness data to enhance creativity and leverage technology to open new avenues. As visionaries, we don't just welcome innovation; we actively engineer it, converting information into actionable results and concepts into groundbreaking advancements.This is where unconventional thinking, cutting-edge technology, and data-informed creativity converge to shape the future. Through our five specialized teams: Creative Studio, Conversion, Customer Science, Experience, and Performance, we work together to drive your growth and deliver measurable outcomes.ROLE OVERVIEW:We are in search of a User Experience Consultant adept in navigating the entire user-centered research and design process, possessing a strong background in Product Design. The ideal candidate will utilize their expertise in UX best practices and methodologies to collaborate closely with both internal and client teams, contributing to the creation and implementation of high-quality, engaging digital products and services that align with client objectives.

User Experience DesignerAbout Methods:Methods Business and Digital Technology Limited is a leading IT services consultancy based in the UK, with over £100M in revenue. For more than 30 years, we have partnered with various central government departments and agencies to revolutionize public sector operations in the UK. Our approach combines transformation, delivery, and collaboration across the Methods Group, allowing us to provide comprehensive business and technical solutions that prioritize people, safety, and future readiness.What sets us apart from other consultancies is our human touch; we believe in delivering value sustainably for our clients, employees, communities, and the planet. We thrive on collaboration, engaging actively with our clients to ensure the success of their projects while fostering a culture of learning and creativity.Methods has recently expanded its reach into the private sector while continuing to serve the public sector effectively. In early 2022, we were acquired by the Alten Group, enhancing our capabilities even further.Role Overview:As a User Experience Designer, you will be instrumental in crafting user-centered designs that resonate with our audience while meeting government standards. Your work will emphasize simplicity, accessibility, and efficacy, supported by evidence-based research and aligned with organizational goals.Key Responsibilities:· Develop and implement design practices and standards in line with government and client guidelines.· Identify, develop, and apply best practices to design services that are consistent with broader organizational standards.· Collaborate with cross-functional teams to create engaging, user-friendly experiences.· Conduct usability testing and user research to inform design decisions.· Advocate for user needs throughout the design process.

Join Unity Advisory as a User Experience (UX) Researcher and play a pivotal role in enhancing our clients' digital experiences. We are looking for an innovative and analytical individual who is passionate about understanding user needs and translating them into actionable insights. You will conduct qualitative and quantitative research, collaborate with cross-functional teams, and apply your findings to improve product design and user satisfaction.

AKQA, a proud member of WPP, is dedicated to the innovative fusion of art and technology to craft exceptional ideas, products, and services. We specialize in designing digital experiences that are not only functional but also thoughtfully considered, where every interaction has significance and every detail is meticulously crafted.Our Experience Designers excel in demystifying complexity. They harness human insights, systems thinking, and expert craftsmanship to develop intuitive, aesthetically pleasing experiences that are seamless at every touchpoint.As a Senior User Experience Designer, you will be instrumental in shaping comprehensive digital experiences, guiding projects from initial concept to final delivery. You will establish the structure, logic, and flow of products and platforms, ensuring they are straightforward, coherent, and meaningful for users.In this role, you will collaborate within an embedded client team, creating experiences that enhance global platforms and product narratives, while skillfully balancing user needs, business objectives, and technical limitations.This position is with AKQA, embedded within a client team, and requires onsite collaboration in the client studio three days a week.This is a fixed-term contract lasting 6–9 months, offered on a hybrid work basis.

Anaplan develops AI-powered scenario planning and analysis tools used by more than 2,400 companies worldwide, including well-known names such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. The platform helps organizations make informed decisions and adapt quickly to change. The London-based team values collaboration, diverse viewpoints, and ambitious goals. Leadership and initiative are encouraged at every level, with a focus on strategy, shared values, and consistent execution. Role overview The Senior User Experience Designer will join Anaplan’s global UX team in London. The position centers on creating intuitive, data-rich, and scalable experiences for enterprise planning, spanning finance, operations, and strategic functions. What you will do Lead design projects for major areas of the Anaplan platform Work closely with product, engineering, and research teams to address complex user challenges Serve as design lead within your domain, shaping standards and best practices Mentor and support other designers as the team expands Manage projects from initial concept through final delivery Who thrives here This role fits designers who enjoy full project ownership and are ready to grow into greater leadership within cross-functional teams. Location London, United Kingdom

ABOUT BIGLIGHTBiglight is a cutting-edge experience design agency that seamlessly integrates customer insights, user experience (UX), and innovative design. Our mission is to empower prominent brands to craft extraordinary customer experiences through ongoing innovation and experimental practices.Our distinctive methodology enables brands to uncover the unmet needs of their customers, transforming how they address these needs through rigorous testing, personalized strategies, and service innovation across all platforms.Why Choose Biglight?At Biglight, we envision your career as an exhilarating journey filled with growth, impact, and creativity. This is your chance to influence the future of user experiences for some of the world’s most renowned brands while defining your own professional path.We pride ourselves on being a people-centric organization that thrives on the expertise and talent of our exceptional team. We seek out top-tier talent from diverse backgrounds, fostering an environment that supports development and collaboration, all while partnering with prestigious brands such as The North Face, Vans, and Marks & Spencer.What Awaits YouEngage in Exciting, Real-World ProjectsCollaborate with clients on a variety of projects, working alongside seasoned team members to enhance your skills in both research and design. From wireframing and usability testing to championing user-centered solutions, you will constantly learn through practical experience.Realize Your IdeasYour contributions at Biglight will yield tangible, measurable results. You’ll play a pivotal role in shaping user experiences that directly influence our clients' success, delivering both creative and strategic solutions.Grow with UsWe are dedicated to helping you refine your skills across diverse methodologies, from user research to experience design. As your confidence grows, you will have the opportunity to lead project segments, facilitate workshops, and collaborate closely with clients.

About Avalere HealthAt Avalere Health, we are united by a profound mission: to reach every patient possible. We are dedicated to ensuring that every patient is identified, treated, supported, and cared for equitably. Our Advisory, Medical, and Marketing teams collaborate powerfully and intentionally to create unconventional connections, paving the way for a future where healthcare is accessible and no patient is left behind.Realizing our mission begins with providing enriching, purpose-driven careers for our team, empowering them to make a significant impact on patients' lives. We are committed to fostering a culture where our employees are encouraged to bring their authentic selves to work, leveraging diverse backgrounds and skills to make a difference for patients everywhere.Our flexible working arrangements allow our global teams to choose their work environment, whether in-office or remote, based on team and client needs. Major city hubs in London, Manchester, Washington, D.C., and New York serve as collaboration centers where our teams come together when necessary. Remote workers are equally supported with dedicated social opportunities and resources.Diversity and inclusion are at the core of our culture. We proudly support our employees in bringing their authentic selves to work through our six Employee Network Groups – Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups foster diversity, equity, and inclusion, providing opportunities for connection, learning, and socialization through regular meetings and programs.We are deeply committed to the professional development of our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career discussions, and opportunities for global, cross-capability career advancement.As part of the Disability Confident Scheme, we ensure fair interview processes for candidates with disabilities, long-term health conditions, or neurodiversity. If you require adjustments during the application process, please inform us.

INEOS Automotive has built a reputation for direct, practical innovation in the automotive industry. From the initial vision of a no-nonsense 4x4, the company now delivers vehicles like the Grenadier to customers worldwide and is developing the Quartermaster double cab pickup. Partnerships with established industry leaders and a dedicated global team have fueled this progress. The company values determination and a willingness to challenge norms. With a diverse team of around 1,500 people representing 44 nationalities across 10 locations, collaboration and a drive to achieve ambitious goals are central to the culture. Role overview The Marketing Manager for Digital Experience and Customer Experience will shape and execute the global strategy for INEOS Automotive’s digital presence. This role centers on optimizing the website and CRM systems to meet customer expectations, support the consideration process, and drive conversions such as test drive bookings, quote requests, finance inquiries, and dealer contacts. What you will do Develop and refine digital experience strategies that support business growth. Implement and manage global customer experience initiatives. Increase website conversion rates and improve key performance indicators. Track and analyze website health metrics, including SEO, bounce rates, and user engagement. Work closely with agency partners to ensure effective project delivery. Oversee email marketing performance and manage automated messaging within resource limits. Lead digital marketing campaigns and drive lead generation activities. Requirements Experience managing digital website operations, optimization, and development for multiple markets and languages. Strong background in CRM systems, including building automated programs for prospect nurturing and customer retention. Self-driven and proactive, able to move initiatives forward independently. Knowledge of optimizing global, multi-market websites and developing effective content. Proven project management abilities and skill in prioritizing tasks. Comfortable adapting to changing business needs and environments. Excellent communication skills, able to connect technical and non-technical teams. This position is based in London, England, United Kingdom.

Role Overview PA Consulting Group is seeking a Customer Experience Strategist in London. This role focuses on shaping and improving client customer journeys through research, analysis, and practical strategy. What You Will Do Analyze customer insights to identify pain points and opportunities Develop strategies to improve customer satisfaction and loyalty Implement solutions that put the customer at the center of business decisions Work closely with cross-functional teams to deliver projects Conduct market research to inform recommendations Use data analytics to guide and measure customer-focused initiatives Location This position is based in London.

hellokindred is seeking a User Researcher based in London. This position centers on uncovering user needs and behaviors to help shape product decisions and improve the overall user experience. Role overview The User Researcher will design and carry out both qualitative and quantitative research studies. Insights gathered from these studies will directly inform product development and guide teams toward solutions that better serve users. What you will do Plan and execute research projects using a mix of qualitative and quantitative methods Analyze findings to identify patterns and actionable insights Share research outcomes with product teams to support user-centered design Location This role is based in London.

Join the innovative team at Capco as a Senior Product Designer specializing in product and experience design. In this pivotal role, you will leverage your expertise to shape user-centric designs and enhance product experiences that align with our clients' strategic goals. Your creativity and design thinking will play a key role in delivering compelling products that resonate with users and drive business growth.

Join Spotify as a Product Designer in the Core Experience team, where your creativity and design expertise will help shape the user experience for millions of listeners worldwide. In this role, you'll collaborate closely with product managers, engineers, and other designers to craft intuitive and engaging interfaces that reflect Spotify's core values and enhance user engagement.

Founded in 1971 in Somerset, England, Mulberry has established itself as an iconic British lifestyle brand, celebrated globally for its unparalleled quality and design that embodies the Mulberry Spirit.With sustainability ingrained in our ethos since day one, we are proud to have achieved B Corp Certification in 2024, reflecting our commitment to a purpose-driven approach.While we have transformed into a global brand, our core values remain intact; we prioritize enhancing our impact on both people and the planet. Our team is characterized by honesty, dynamism, and a strong sense of community.If you resonate with these values, we invite you to become part of our team.At Mulberry, our Assistant Managers are known as 'People and Experience Leaders.' This role demands a passion for people, a commitment to delivering exceptional customer experiences, and a willingness to grow both personally and professionally. We encourage you to become an expert in your field and actively contribute to our 'Back to the Mulberry Spirit' strategy.Key Responsibilities:Collaborate with the Store Leader to cultivate an exceptional team:Foster a high-performing team where diversity is celebrated and every member feels valued, respected, and included, championing equity, empathy, and understanding in every interaction.Encourage dynamic discussions, welcoming ideas and diverse perspectives to drive creativity and collaboration.Create a culture that embraces honest feedback, recognizing successes, coaching, and providing challenges for growth.Maintain an unwavering focus on customer satisfaction:Nurture a welcoming and enjoyable atmosphere for customers and team members alike.Commit to delivering engaging and memorable customer experiences in your store, inspiring your team to do the same.Stay culturally attuned to how Mulberry integrates into the broader context of life and art, utilizing this understanding to enhance customer interactions.

About Us:At Industrious, we pride ourselves on being the premier provider of premium workplace-as-a-service, recognized for maintaining the highest-rated workplaces in the industry. Our mission is to foster great working days for teams of all sizes, including our own. We believe that exceptional workplace experiences stem from the people we collaborate with and the challenges we tackle together. If you thrive in a collaborative environment that encourages innovative thinking and celebrates achievements, we want you on our team.We value authenticity and diversity. Our commitment to creating an inclusive and respectful environment is critical to our success. We embrace individuality and celebrate the uniqueness of each team member, understanding that great things happen when we unite as one team.Discover more about us at www.industriousoffice.com/careers.Role Overview:As a Member Experience Manager, you will be the essential problem solver, experience enhancer, and connector within our community. You will manage your own location, utilizing your business acumen to coordinate operations and communications effectively. Your confidence allows you to engage with executives and your enthusiasm for networking will help build relationships within the broader business community. You will take pride in representing Industrious and identifying potential new members, all while ensuring they have an exceptional workday. Your inquisitive nature will drive your success in our consultative sales approach, allowing you to uncover and meet the needs of others. You will also orchestrate remarkable events, loving the behind-the-scenes effort it takes to bring them to life. Your commitment to helping others is what sets you apart.Join us at Industrious, where we are redefining productivity through innovative workplace experiences.Extraordinary achievements require a team of thoughtful collaborators who think beyond conventional boundaries. Come be a part of our journey.

Join Version1 as a User Researcher and contribute to innovative digital solutions across various sectors. As part of our team, you will engage with users to gather insights that shape our digital products, ensuring they meet user needs effectively. This is an exciting opportunity for those who are passionate about user experience and research methodologies.

Join Accor Hotels as a Retail Experience Executive, where you will be at the forefront of creating exceptional customer experiences in the hospitality industry. You will work closely with our team to enhance the retail experience for our guests, ensuring they have memorable stays and unparalleled service. Your role will involve collaborating with various departments to implement innovative retail strategies that drive customer satisfaction and loyalty.

Founded in 1971, Mulberry is rooted in Somerset, England. Over the past fifty years, we have evolved into a globally recognized British lifestyle brand, celebrated for our exceptional quality and design that embodies the Mulberry Spirit.Sustainability has been integral to Mulberry's philosophy since our inception. In recognition of our commitment to a purpose-driven approach, we proudly achieved B Corp Certification in 2024.While we have grown into a global brand, our core values remain unchanged; we are committed to enhancing our positive impact on both people and the planet. Our team embodies honesty, dynamism, and a spirit of community.If these values resonate with you, we would love for you to join our team.At Mulberry, we refer to our Assistant Managers as 'People and Experience Leaders' because we seek individuals who are passionate about fostering relationships, dedicated to delivering an extraordinary customer experience, and eager to grow personally and professionally. We encourage you to become an expert in your field and actively contribute to our 'Back to the Mulberry Spirit' strategy.Key Responsibilities:Team Development:- Collaborate with your Store Leader to develop a high-performing team that values diversity and ensures every individual feels respected, included, and valued. Advocate for equity, empathy, and understanding in all interactions.- Foster dynamic discussions and welcome diverse perspectives to inspire creativity and collaboration.- Cultivate a culture that embraces constructive feedback; acknowledge achievements, coach effectively, and motivate your team.Customer Focus:- Create a warm and enjoyable atmosphere for both customers and team members.- Commit to providing an engaging and unforgettable customer experience, inspiring your team to do the same.- Stay culturally attuned; understand how Mulberry integrates into the wider context of life and art around us.

Established in 1971, Mulberry has its roots in Somerset, England, and has evolved into a renowned British lifestyle brand celebrated globally for its dedication to quality and design that embodies the unique Mulberry Spirit.Sustainability has been at the heart of Mulberry since its inception. In 2024, we proudly achieved B Corp Certification, underscoring our commitment to purpose-driven practices that positively influence society and the environment.As a global brand, our core values remain steadfast; we are dedicated to enhancing our impact on individuals and the planet. Our team embodies honesty, dynamism, and community spirit, and we seek like-minded individuals to join us.At Mulberry, our Assistant Managers are referred to as 'People and Experience Leaders' because we value a passion for people, a commitment to delivering outstanding customer experiences, and a willingness to learn and grow. We encourage you to become an expert in your field and actively contribute to our 'Back to the Mulberry Spirit' strategy.What we are looking for:You will collaborate closely with your Store Leader to build an exceptional team:- You will help create a high-performing team that celebrates diversity and ensures every individual feels valued, respected, and included. Championing equity, empathy, and understanding in all interactions is essential.- You will foster dynamic discussions, welcoming new ideas and various perspectives to enhance creativity and collaboration.- You will cultivate a culture of honest feedback, recognizing achievements, providing coaching, and embracing challenges.You will maintain a strong customer focus:- You will create a welcoming and enjoyable atmosphere for both customers and team members.- You will be dedicated to providing an engaging and memorable customer experience in your store and inspire your team to do the same.- Being culturally aware, you will understand how Mulberry integrates into the art and life surrounding us, using this insight to enrich the customer experience.

Overview Join Octagon as a Group Director in Hospitality and Experience, where you will play a pivotal role in shaping guest experiences at the crossroads of sports and hospitality. You will lead a diverse array of hospitality projects, overseeing their development and execution on both local and international scales. Responsibilities Direct multiple hospitality teams in crafting and executing guest programs for various clients at prominent sporting events. Ensure alignment across programs and processes, maintaining clear communication with clients regarding roles, responsibilities, scope, budgets, schedules, and program status. Partner with legal and finance teams to guarantee compliance with Omnicom and client standards. Manage Health, Safety, Security, and Environment (HSSE) planning and execution, including team safety and contingency strategies. Supervise project timelines and key stakeholder engagements to ensure punctual delivery. Assist in developing presentation materials, from pitch proposals to event summaries and operational manuals. Collaborate with senior team members, agencies, and stakeholders to achieve partnership goals through a cohesive strategy. Oversee substantial budgets, identify efficiencies, and manage third-party costs via project reconciliation. Foster relationships with third-party vendors, including contractors and suppliers. Conduct regular team meetings to manage communication and roles among team members, ensuring deadlines are met. Exhibit exceptional program management, organizational, and communication skills. Demonstrate effective people management abilities, quickly gaining the trust of colleagues. Show leadership through accountability, team effectiveness, mentorship, attention to detail, adaptability, and professional confidence. Willingness to travel internationally for site visits and events. Requirements Essential Qualifications: The ideal candidate should possess 8-10 years of relevant experience in the design and implementation of comprehensive hospitality programs, including asset management and guest experience, with a proven track record in major sporting events and/or premium B2B experiences. A strong understanding of the hospitality sector is crucial, along with the ability to manage senior stakeholders across diverse workstreams. Polished and persuasive communication skills, as well as a working knowledge of the sports sponsorship landscape, are essential.

Join Version1 as a Senior User Researcher and play a pivotal role in shaping user experience across our digital, data, and cloud platforms. You will conduct in-depth research, analyze user behavior, and provide actionable insights that drive product development and enhance user satisfaction.