About the job
- Manage and oversee customer account activities effectively.
- Accurate data entry and record-keeping.
- Deliver exceptional customer service by addressing inquiries and resolving issues.
- Coordinate and organize meetings efficiently.
- Document meeting minutes for future reference.
- Build strong relationships with customers to enhance their experience.
- Collaborate with suppliers and sales support staff to ensure timely order fulfillment.
- Maintain accurate updates and documentation of procedures in the system.
- Respond promptly to inquiries from customers and suppliers through various communication channels.
- Ensure consistent communication with clients and suppliers, including both inbound and outbound calls.
- Perform general administrative tasks as required.
- Assist with digital marketing initiatives and website management.
- Demonstrate a keen interest in design and print, including T-shirt and mug printing.
- Engage with social media platforms to promote company offerings.
- Operate machinery with full training provided.

