Technical Writing Manager (f/m/d)

About the OpportunityJoin Contentful as a Technical Writing Manager (f/m/d) and take charge of our documentation strategy from start to finish. Your mission will be to enhance the quality, consistency, and discoverability of our technical content. In this pivotal role, you will design processes and frameworks, optimize workflows, coordinate localization initiatives for our product UI and documentation, and contribute to building an exceptional knowledge base for developers, marketers, and authors.Your proactive and inquisitive nature thrives in ambiguous situations. You dig deep into issues, impose structure where it’s lacking, and clarify complex problems. Your contributions will significantly impact how our customers leverage and scale with Contentful, playing a vital role in our enterprise-level success.What to ExpectAs the Technical Writing Manager (f/m/d), you will lead a team of Technical Writers, ensuring documentation meets high standards while advancing localization in our product:Drive High-Quality DocumentationLead and nurture a small team of Technical Writers.Create a comprehensive documentation strategy encompassing processes, tools, delivery frameworks, and customer feedback loops for ongoing enhancement.Conduct regular reviews and provide coaching to elevate writers’ skills and their impact on customers.Generate top-tier technical content, including API documentation, release notes, how-to guides, and FAQs.Review, test, and edit contributions from non-writer team members.Identify and address gaps in Contentful’s knowledge presence through cross-functional collaboration.Collaborate with product managers, engineers, designers, and customer-facing teams to develop relevant content.Enhance the Help Center to make Contentful more user-friendly for developers, marketers, and editors.Establish systematic checklists and process checkpoints for successful documentation releases.Implement mechanisms for customer feedback to inform documentation improvements.Champion LocalizationAct as the subject-matter expert for product UI and documentation localization, overseeing coordination efforts.Drive and implement a localization strategy to ensure the accessibility of Contentful’s product UI and documentation for a global audience.What You Need to Succeed

Join our expanding consulting team at Hitachi Solutions as a D365 F&O Technical Architect. Be a vital part of our exciting journey and become a valued member of the Hitachi Solutions family.Key Responsibilities:Lead the technical strategy for projects, collaborating closely with the Solution Architect to deliver optimal solutions for our clients.Establish an effective Application Lifecycle Management (ALM) process.Provide accurate and clear development estimates.Work alongside the project management team to set realistic development timelines.Deliver regular progress reports to project management.Ensure quality structures are in place for deliverables from development and technical teams.Manage client expectations effectively.Oversee the quality of all deliverables within the client base.Ensure compliance with all internal controls and processes.Draft technical strategy documents and secure client approval.Keep key stakeholders informed about project progress and represent Hitachi Solutions in significant client meetings.Coordinate inputs for the Microsoft FastTrack's solution blueprint review and ensure solution go-live readiness.Mentor and motivate team members to help them reach their full potential.Develop strong direct relationships with senior stakeholders.

D-ploy delivers IT and engineering solutions across the EMEA region, with offices in Switzerland, Germany, the Czech Republic, Austria, the UK, and the USA. The company focuses on building strong relationships within the IT community and helping clients improve productivity and business outcomes. Role Overview The IT Onsite Support Specialist will provide hands-on support for internal users at the London office. This role involves troubleshooting, maintaining workstations, and ensuring smooth operation of end-user devices and applications. Main Responsibilities Deliver first- and second-level technical support for internal users. Analyze, prioritize, and resolve IT incidents and service requests. Manage tickets in the ticketing system, following ITIL guidelines. Set up, configure, and maintain workstations, including both hardware and software. Install, configure, and manage end-user devices such as clients, peripherals, and mobile devices. Install, configure, and maintain standard and specialized software applications. Carry out software rollouts, updates, and patching. Work closely with product management, development, and other internal teams. Create documentation, reports, and knowledge base articles to support IT operations. Location This position is based onsite in London, England, United Kingdom.

We are seeking a skilled and experienced Dynamics 365 F&SCM Technical Architect to join our team on a day rate contract basis. In this role, you will leverage your expertise to oversee the technical implementation of Dynamics 365 solutions, ensuring they meet business requirements and function seamlessly. Your contributions will be pivotal in enhancing our clients' operational efficiency and delivering outstanding results.

Role overview Telefonica Tech is hiring a Technical Solution Architect with a strong background in D365 Finance and Supply Chain Management (F&SCM). This position is offered as a day rate contract and is based in London. What you will do Lead technical projects that center on D365 F&SCM Finance. Collaborate with a team to design and deliver effective solutions. Provide hands-on technical guidance and architectural leadership to support project objectives. Contract and location Day rate contract Based in London

At Pipedrive, we recognize that extraordinary people are essential for crafting exceptional products. Our team embodies our core values, and we hire with these principles in mind. Since our inception in 2010, Pipedrive has been dedicated to empowering sales and marketing teams with intuitive, robust tools designed to enhance workflow efficiency. Currently, our cloud-based software is utilized by over 100,000 companies across 179 countries. We've evolved from a small team of five to a dynamic international workforce of over 850 individuals, representing more than 50 nationalities, with offices in key locations throughout Europe and the US. In 2020, Pipedrive secured a majority investment from Vista Equity Partners, an esteemed global investment firm specializing in enterprise software, data, and technology-driven businesses, marking Pipedrive as Estonia's fifth unicorn. We are seeking a strategic and results-driven Director of R&D Operations to lead the collaboration between our Product, Engineering, and Design (PED) teams, ensuring the delivery of impactful results. This pivotal role bridges the gap between our long-term business objectives and the daily operations of R&D. You will work closely with senior leadership, including the Chief Product and Technology Officer (CPTO), to guarantee that our R&D investments, processes, and teams are synchronized, effective, and prepared for scalability.

At D-Fend Solutions, we believe our greatest asset is our talented team, driven by a shared passion for technology. Our diverse group of innovators, including veterans from elite military intelligence technology units, is at the forefront of redefining how organizations defend against drone threats.As the global leader in cyber-takeover counter-drone technology, we develop and provide cutting-edge, software-defined solutions that enable clients to detect, take control of, and safely land unauthorized drones—ensuring precision and reliability.Every day, we challenge the status quo to tackle real-world security challenges across various sectors and environments. We take pride in our innovative technology, extensive global reach, and significant contributions to securing the airspace.We are looking for enthusiastic professionals who excel in a dynamic, creative, and collaborative setting—individuals eager to be part of the future of airspace security innovation.Join D-Fend Solutions and contribute to making the world a safer place.Become a D-Fender! Collaborate with the leading provider of cyber-takeover counter-drone technology and help shape the future of secure airspace.The Pre Sales Engineer will play a crucial role in supporting sales efforts by qualifying potential clients, gathering requirements, showcasing product capabilities, and responding to customer inquiries to ensure satisfaction. As an expert in our product portfolio, the Pre Sales Engineer will participate in meetings with D-Fend’s global Pre-Sales teams, contribute to strategic discussions with marketing and product teams, and provide insights from field activities to inform the product development roadmap.

Join Our Dynamic Product Growth Team! We are on the lookout for a talented Senior Growth Marketing Manager as we expand our FinTech division at M-KOPA. In this pivotal role, you will design growth systems aimed at maximizing customer lifetime value and enhancing retention economics, ultimately fostering financial inclusion for millions across Africa.Your Impact You will create the retention and upsell infrastructure that drives measurable customer lifetime value and revenue growth, all while ensuring financial inclusion for traditionally underserved communities in Africa. Join us as we empower over 7 million customers who have accessed more than $2 billion in credit—be part of a movement that transforms lives across an entire continent! Your Opportunity Construct Growth Infrastructure, Not Just Campaigns: You'll establish the segmentation frameworks, experimentation roadmaps, and operating systems that empower M-KOPA's Product, Operations, and Commercial teams to drive activation, retention, and upsell in five African markets. This role focuses on building robust systems from the ground up rather than optimizing existing programs. Strategic Collaborator with Leadership & Product Teams: Engage directly with senior leadership on strategic initiatives, product roadmap decisions, and commercial performance metrics. Your insights will influence business strategy beyond mere marketing tactics. Take Ownership of Customer Lifetime Value: Your success will be gauged by LTV growth, upsell revenue, retention economics, and payback periods—moving beyond traditional metrics like open rates or click-throughs. Transform CRM into a Growth Engine: Develop the frameworks that transition customers from their initial smartphone purchase to digital loans, health insurance, and bundled services—prompted by their payment behavior. Scale Your Innovations Across Emerging Markets: Your frameworks will be adaptable across Kenya, Nigeria, Uganda, Ghana, and South Africa. You'll design once and implement widely!

Join Ayming UK as an R&D Tax Manager and become a pivotal part of our dynamic team located in the vibrant city of London.Your key responsibilities include:Advisory Role: Deliver expert guidance on R&D tax reliefs to clients, serving as the primary escalation point while promoting a culture of continuous learning and knowledge sharing.Expertise: Utilize your proficiency in tax regulations, team leadership, and client relations to build robust partnerships and ensure client satisfaction.Team Management: Supervise a team of five, nurturing an environment that encourages knowledge exchange and overseeing intricate claims and client projects.Strategic Involvement: Keep abreast of industry developments, act as a subject matter expert, and collaborate with cross-functional teams to maintain high standards, support business growth, enhance departmental visibility, and drive innovative solutions.

At Orbital Materials, we leverage cutting-edge AI technology to develop data center hardware that surpasses industry standards. Our innovative AI system simulates materials at the atomic level, testing millions of hardware configurations in a fraction of the time traditional methods require, allowing us to discover optimal designs that lead to unparalleled hardware performance. Our hardware specifications are unmatched: 1 MW/rack, PUE < 1.04, and lead times as short as 12 weeks.Each deployment feeds valuable field data back into our AI models, enhancing their accuracy and performance. This self-reinforcing loop ensures continuous improvement in our hardware and AI capabilities. Our primary focus is on data centers, where the market demands high performance and reliability. However, our AI-accelerated development methods can be applied to any complex physical system, with data centers serving as our initial proving ground.With offices located in London, Canada, and the USA, we are assembling teams across various disciplines including machine learning research, product development, mechanical engineering, and chemical engineering. If you're interested in a role where AI intersects with materials science, we want to hear from you!Role OverviewOrbital Materials is seeking a talented Content Manager to drive multi-format content creation and distribution that resonates with our target audience and enhances community engagement. This position is perfect for an individual adept at translating complex scientific concepts into clear, impactful narratives suitable for a technically savvy audience.You will be responsible for producing high-quality content that articulates Orbital's offerings, their significance, and their applications across industries, particularly in data centers and large-scale computing infrastructure. Collaboration across departments will be key as you create engaging, informative content that is both structured and insightful.Key ResponsibilitiesSteer Orbital’s editorial voice, tone, and standards for all written materials.Establish thought leadership within relevant sectors, including data centers.Serve as an editorial partner to the Orbital team.Develop and implement editorial processes encompassing briefing, drafting, review, and publication.Content CreationLead the production of impactful content, including presentations, product specifications, and more.

As a Technical Account Manager at Trainline, you will play a crucial role in fostering strong relationships with our key clients. You will be responsible for ensuring that they derive maximum value from our platform by providing exceptional technical support and guidance. Your expertise will enable clients to optimize their use of our services, ensuring their satisfaction and success.Your role will involve collaborating closely with various internal teams to deliver tailored solutions that meet client needs, addressing technical queries, and facilitating the onboarding process. You will be pivotal in identifying opportunities for upselling and cross-selling additional services.

Join Realtime Board Global as a Technical Account Manager and be the vital link between our company and our clients. In this role, you will leverage your technical expertise and strong communication skills to manage key accounts, ensuring customer satisfaction and product success. You will collaborate with cross-functional teams to deliver tailored solutions that meet client needs and drive business growth.

LOCATION: 14 Pier Walk, North Greenwich, SE10 0ESSHIFT PATTERN: Monday to Friday, 40 hours per weekSALARY: CompetitiveIf you require any additional support or adjustments during the recruitment process, please contact our Recruitment Department at recruitment@abm.com. We're here to assist you!ROLE OVERVIEW AND PURPOSEAs a key member of the leadership team, reporting to the Managing Director, you will play a vital role in ensuring that customer expectations are not only met but exceeded. Your focus will be on fostering robust client relationships and delivering a high standard of service that aligns with commercial goals. You will lead a dedicated and skilled workforce to manage all aspects of Hard FM across London's expansive transport sector, while also meeting P&L objectives.KEY RESPONSIBILITIESOversee the successful operation of a large portfolio of approximately 2,200 locations.Engage directly with the team and clients, leading by example in a customer-facing capacity.Manage day-to-day service delivery for the Pan TfL M&E Operations, ensuring quality performance under the contract.Provide a safe and healthy work environment for approximately 170 employees.Adhere to ABM’s policies and procedures for effective implementation.Ensure contractual commitments are fulfilled in line with SLAs, KPIs, and other contract requirements.Drive quality, innovation, and continuous improvement initiatives.Foster an open and servant leadership style that encourages growth and development among team members and clients.Maintain a customer-focused approach across all operational activities to maximize client relationships.Ensure staffing with fully competent and trained teams, with effective succession planning in place.Facilitate effective communication through leadership, client management meetings, briefings, employee forums, and reporting.Ensure the efficient operation, maintenance, and repair of M&E plant, equipment, and services.Maintain safety and compliance for all customer buildings.Keep up-to-date records.Achieve financial targets set by the Managing Director.Comply with Company ISO Quality Management Systems.

At CoMind, we are pioneering groundbreaking non-invasive neuromonitoring technologies that promise to revolutionize clinical brain monitoring. By joining our team, you will contribute to the development of state-of-the-art solutions that enhance the diagnosis and treatment of brain disorders, ultimately improving and saving lives worldwide.The Role:The R&D division at CoMind encompasses experimental and translational optics, data science, machine learning, and clinical research, operating at the confluence of cutting-edge technology, applied science, and medical innovation.As the Senior Program Manager for R&D, you will be integral in guaranteeing the effectiveness, coherence, and operational excellence of our research and development initiatives. Reporting directly to the Chief Scientific Officer, you will serve as a key operational partner, collaborating closely with R&D managers and senior stakeholders throughout the organization.This senior, hands-on position emphasizes portfolio-level program leadership rather than focusing on individual project delivery. You will be tasked with translating scientific strategies into well-structured research programs, ensuring clear objectives, timelines, deliverables, and informed decision-making, all while preserving the exploratory spirit crucial for high-quality research.As CoMind enters a rapid phase of scientific and clinical scale-up, your role will be central to ensuring our R&D team operates with clarity, discipline, and the highest standards without stifling scientific creativity or rigor.Please note that this role requires in-office presence 5 days per week.Responsibilities:Lead the planning, coordination, and execution oversight of CoMind’s R&D program portfolio, encompassing optics, data science/machine learning, and clinical research support.Collaborate closely with the Chief Scientific Officer to translate scientific strategies and priorities into coherent, actionable research programs with defined milestones, dependencies, and success criteria.Function as a senior operational partner and proxy to the CSO, representing R&D in internal forums and assisting in the preparation for executive and external-facing meetings.Empower R&D managers by providing the necessary structure, tools, and processes to enhance planning, prioritization, and execution across teams.Establish and maintain effective research...

Veeva Systems is a pioneering organization dedicated to the mission of accelerating the delivery of therapies to patients worldwide. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue last year and have immense growth prospects ahead.Our core values at Veeva are fundamental to our culture: Do the Right Thing, Customer Success, Employee Success, and Speed. We achieved a significant milestone in 2021 by becoming a public benefit corporation (PBC), which legally commits us to balance the interests of customers, employees, society, and investors.As a Work Anywhere company, we provide the flexibility to work from home or in the office, empowering you to thrive in your preferred environment.Join us in transforming the life sciences industry, with a commitment to positively impacting our customers, employees, and the communities we serve.Role OverviewAs an Engagement Manager within our R&D Consulting team, you will play a pivotal role in managing intricate and innovative consulting projects for our clients in the research and development sector. This strategic position is vital for Veeva, providing you with high visibility within the organization and among leaders in the life sciences industry. Your responsibilities will include managing teams, planning, organizing, and overseeing all facets of project delivery. You will also contribute to building our market presence, developing client relationships, and identifying new projects that help our customers address complex business challenges. You will focus on critical areas such as Clinical Development, Regulatory Affairs, Pharmacovigilance/Drug Safety, and Quality Management.

Associate Technical Account Manager(London-based: 3 days in office)Our MissionAt Ben, we are more than just a benefits platform; we are a catalyst for positive change in people's lives. Our innovative technology integrates the entire benefits ecosystem, driving improved outcomes for employers, employees, brokers, and providers alike.Our mission is straightforward: to create a world where everything operates at peak efficiency, ensuring every employee receives the support essential for their success—both professionally and personally.Your RoleAs an Associate Technical Account Manager at Ben, you will be the go-to person for our customers when it comes to technical matters. You'll manage a portfolio of accounts, collaborating closely with Customer Success Managers (CSMs) to guarantee that clients derive genuine value from our platform. You'll step in to rectify issues, provide clarity, and propose enhancements.This position sits at the crossroads of customer relations and technical problem-solving. You will handle escalations, conduct enablement sessions, investigate recurring challenges, and empower our customers' administrative teams to use Ben with confidence. When issues arise, you'll diagnose the problem and ensure it doesn't reoccur.As we expand our Technical Account Management function at Ben, you will join at a pivotal time, helping to shape our approach to supporting our largest clients while advancing your skills in a setting that encourages ownership from day one.Your ResponsibilitiesAccount Management: You will oversee a portfolio of customers, manage Level 2 technical escalations, and work with CSMs to maintain account health. You'll keep a close watch on customer satisfaction, identify potential issues early, and proactively address them.Benefit Renewal Coordination: You will manage the end-to-end process of benefit renewals for your accounts, ensuring that no detail is overlooked during this critical phase of the customer journey.Technical Onboarding and Enablement: You will lead the technical onboarding process for new clients, conducting product demonstrations and workshops to facilitate smooth navigation of our platform for admin users.Technical Issue Investigation and Resolution: You will thoroughly investigate technical challenges, collaborating with Support, Engineering, and Product teams to identify root causes. When issues exceed your scope, you'll escalate them effectively.

Join Interpath Advisory, a rapidly expanding international consultancy renowned for its expertise across deals, advisory, and restructuring services. We are committed to delivering impactful solutions for businesses, their investors, and stakeholders during pivotal moments when complex challenges arise.Our agile and independent approach, free from conflicts, coupled with our unwavering dedication to integrity, distinguishes us in the marketplace. Since our inception in 2021, we have expanded our footprint across the UK, Ireland, France, Germany, Austria, Spain, BVI, Cayman Islands, Bermuda, Barbados, and Hong Kong, with an ambitious vision to become a leading global advisory firm by 2030.We are currently seeking a skilled M&A Tax Manager to enhance our M&A tax practice and assist with various transactional projects, including restructurings and refinancings. This role is crucial to developing a premier transaction services offering that integrates M&A tax with advisory, corporate finance, and valuation services.Our tax practice thrives on the diverse clientele and extensive market reach of Interpath Advisory. You will engage with a wide range of clients from mid-market enterprises to large multinationals, including private equity firms and institutional investors.As M&A Tax Manager, you will oversee tax engagements on a daily basis, collaborating with the M&A tax team to further develop our M&A tax business. Additionally, you will work on broader transactional tax matters related to restructurings and refinancing, as well as partner closely with the insolvency practice focused on business recovery and managed exits.This position offers exceptional visibility within the firm and the chance to build a robust internal network.

About AlphaSense: AlphaSense empowers the world's leading companies to eliminate uncertainty in decision-making. Our advanced AI-driven market intelligence platform provides reliable insights from a vast array of trusted content, including equity research, company filings, event transcripts, expert calls, and news. By acquiring Tegus in 2024, AlphaSense is set to enhance our mission of enabling professionals to make informed decisions through comprehensive market intelligence. Together, we will drive growth and innovation, providing users with deeper insights from an extensive array of content. Trusted by over 6,000 enterprise clients, including a significant portion of the S&P 500, AlphaSense has grown since its inception in 2011 and now operates across multiple global locations including the U.K., U.S., Finland, India, Singapore, Canada, and Ireland. Join us in this exciting journey!About the Team:The Content team plays a crucial role in sourcing, creating, licensing, and integrating high-quality structured and unstructured data from both internal and external sources. Reporting to the Chief Content Officer, the team encompasses strategy, product management, collection operations, and support across various content verticals, fostering a culture of transparency and accountability.About the Role: We are looking for an experienced Product Manager to lead our M&A Transactions and Valuations content initiatives. Ideal candidates will possess a robust understanding of capital markets and investment research, coupled with significant experience managing third-party and proprietary M&A Transactions content that supports financial research platforms and investment analysis workflows.

Are you a seasoned technical leader with a passion for creating scalable internal platforms and service-oriented architectures while cultivating high-performing engineering teams? If so, we invite you to join our Product R&D Technology team at On Running, where you will lead a diverse assembly of Engineers across varying technological stacks and expertise levels.In this pivotal role, you will guide one of our core teams that underpins the digital framework of our product development processes. Your leadership will be essential in enhancing and innovating our end-to-end product creation workflows, steering your team's execution and technical strategies.We seek a unique blend of people-oriented leadership, technical insight, and robust stakeholder collaboration to design and elevate our internal platforms, which empower our teams to craft the next generation of groundbreaking products.Your Impact: People, Product, and DeliveryImmediate Focus (First 3 Months):Foster strong relationships with the wider Engineering Team, Product Manager, and significant cross-functional stakeholders.Immerse yourself in current projects, deeply understanding the technical landscape of our existing ecosystem, including scope, dependencies, and timelines.Engage actively in shaping our strategic vision by posing insightful questions to grasp the complexities of the domain and rallying the team around shared goals.Strategic Leadership (After 6 Months):Lead the engineering strategy and execution for both existing and new platforms, ensuring our systems are capable of scaling effortlessly to accommodate intricate end-to-end product development processes.Align our software architecture with the product vision, shaping technical direction and proposing feasible, scalable alternatives when faced with technically challenging ideas.Continue fostering a culture of technical excellence by advocating for high engineering standards, critical technical projects, observability, performance enhancements, and more.Collaborate with the Product Manager to outline detailed work items such as tickets and EPICs. Set realistic timelines, proactively identify risks, and guarantee predictable, high-quality delivery of the team's roadmap.Talent Management: Define career progression for all team members, highlight achievements of high performers, and provide timely support for those needing improvement.

Join swgroup as a Senior Manager in our R&D Tax Services division, where you will play a pivotal role in driving innovation and strategic guidance for our clients. In this challenging and rewarding position, you will lead a team of dedicated professionals in delivering exceptional R&D tax solutions that maximize client benefits.As a key player in our tax department, you will manage complex projects, oversee client relationships, and provide insights on R&D tax credits. Your expertise will help businesses unlock their potential through effective tax strategies and compliance.