About the job
What You Will Accomplish:
The Customer Experience (CX) Organization at CoreWeave is committed to providing every client running AI workloads at scale with a seamless, reliable, and high-performance experience. This team underpins the infrastructure that drives the AI revolution—collaborating across data centers, hardware systems, and customer workloads to uphold the integrity of our cloud platform. The CX organization works closely with internal and external engineering teams, offering valuable insights from the field and the opportunity to contribute to the CoreWeave product roadmap and development.
Role Overview:
We are on the lookout for an exceptional Technical Solutions Manager who shares our enthusiasm and possesses a profound understanding of GPU infrastructure and AI applications to join our CX Organization. The team is charged with educating potential customers on the technical advantages of CoreWeave, designing and defining customer deliverables and integration points, onboarding and empowering customers, and ensuring the successful ongoing operations of CoreWeave within client environments.
In this position, you will:
- Foster Strategic Customer Relationships: Take ownership of technical customer relationships to guarantee successful adoption and satisfaction.
- Articulate Customer Requirements: Collaborate with customers and partners to outline technical specifications that align with their AI/ML needs.
- Oversee End-to-End Program Execution: Manage the execution of intricate programs, including planning...

