Strategic Key Account Manager

Location: Hammersmith, LondonHours: Full-time, 35 hours per week (core working hours 10am–3pm)Why this role mattersAt Brook Green Supply, we are a dynamic and independent Industrial & Commercial (I&C) energy supplier committed to empowering businesses to make informed and sustainable energy choices.We collaborate with some of the UK's largest and most intricate energy consumers, offering customized supply contracts, risk management, and expert guidance across both electricity and gas.We seek a strategic and commercially astute Key Account Manager to join our talented team. Reporting to the Head of Key Accounts, you will be instrumental in fostering and maintaining enduring relationships with our strategic partners. Your role will encompass managing intricate tender processes, making strategic pricing decisions, and leveraging your sales expertise to stimulate financial growth through successful contract renewals and upselling opportunities. By working closely with internal teams, you will ensure a smooth renewal process from pre-sale support to post-sale delivery.This position provides a remarkable opportunity for personal growth and advancement within the energy sector.What you’ll doYou will serve as the primary contact for our most significant accounts, ensuring long-term satisfaction, retention, and growth through exceptional service and commercial management.Key Responsibilities· Manage and renew key accounts with energy consumption exceeding approximately 50GWh, serving both electricity and gas customers.· Oversee and coordinate complex tenders from inquiry to deal acceptance, ensuring efficient and professional handling of bids to secure contract renewals while negotiating beneficial terms for customers, third-party intermediaries, and Brook Green Supply.· Determine pricing and deal structures to optimize propositions and drive growth. Collaborate with the Trading Desk team to structure appropriate proposals and products tailored for key accounts.· Monitor account performance and identify opportunities for growth and upselling, while exploring and developing new products and opportunities.· Achieve targeted financial growth through retention and upsell/cross-sell, significantly contributing to the company's revenue and market share.· Manage internal stakeholders across Operations and Finance to ensure alignment and support.

As a Key Account Manager at Aircall, you will play a pivotal role in nurturing and expanding our relationships with our most valued clients. Your primary goal will be to ensure customer satisfaction while driving growth and profitability. You will be responsible for understanding client needs, delivering tailored solutions, and collaborating with internal teams to achieve outstanding results.

About PitchBook PitchBook, a subsidiary of Morningstar, invests in its team and values innovation. The company encourages learning, mentorship, and curiosity, supporting employees as they discover new solutions and improve processes. Collaboration and growth are central to the culture, with an emphasis on teamwork and continuous improvement. Role Overview The Key Account Manager joins the Account Management & Customer Success team in London. This role centers on managing PitchBook's largest customer relationships. Success in this position comes from embracing change, focusing on growth, and committing to both personal development and the company's goals. What You Will Do Develop and execute a sales strategy to drive account expansion, ensure renewals, and increase customer satisfaction Identify new business opportunities within existing accounts Address ongoing client needs and provide solutions Build and maintain strong relationships with key decision-makers Collaborate closely with colleagues, clients, and partners to support customer success What Helps You Succeed Here Positive attitude and willingness to take initiative Curiosity and openness to learning new concepts People-focused approach to building trust-based relationships Comfort with change and a drive for continuous improvement Location London, England, United Kingdom

At AppsFlyer, we view every challenge as an opportunity to innovate. We are on the lookout for a Strategic Account Manager who can help us redefine the future of measurement. In this dynamic role, you will collaborate with exceptional professionals worldwide, within a culture that prioritizes curiosity, teamwork, and personal growth. If you’re eager to showcase your skills on a global platform, this is your opportunity to make a significant impact.About the RoleYou will be responsible for managing the complete commercial lifecycle for AppsFlyer’s enterprise clients. Acting as a strategic partner, you will lead customers through sales, expansions, renewals, and beyond, fostering long-term, meaningful relationships that contribute to both client success and AppsFlyer’s growth.What You’ll DoSales Execution and Territory Growth: Drive new business opportunities with some of AppsFlyer’s largest enterprise prospects while managing and expanding a select portfolio of enterprise clients through new sales, upsells, and renewals. Consistently meet and exceed revenue targets (approximately a 70:30 time split based on client needs).Strengthen and Expand Customer Relationships: Build trust with clients by understanding their business goals and delivering value through thought leadership, insights, and customized solutions.Executional Excellence: Provide exceptional customer service, proactively tackle challenges, and implement strategies to maximize client retention and minimize churn.Collaborate Cross-Functionally: Work alongside internal teams such as product, customer success, and marketing to deliver solutions that cater to client needs and drive revenue.

About GigsAt Gigs, we are pioneering the operating system for mobile services—a seamless platform enabling tech companies to effortlessly integrate global connectivity into their offerings.Much like how Stripe allows businesses to implement payment solutions in moments, Gigs equips platforms with the ability to embed connectivity—merging the traditional telecom landscape with cutting-edge technology. Whether it's fintech companies launching mobile services or HR platforms providing work phone plans, we simplify provisioning and eliminate telecom complexities.With a dedicated team of approximately 100 professionals across the US and Europe, supported by nearly $100 million in investments from Ribbit Capital, Google, and Y Combinator, we are one of the fastest-growing tech companies. Our team comprises early-stage engineers, product innovators, and business strategists from renowned companies such as Stripe, Airbnb, and Shopify. We tackle intricate technical and regulatory challenges to ensure truly seamless connectivity.If you are motivated by curiosity, creativity, and the opportunity to shape the future of telecom, we would love to hear from you.The RoleAs a Strategic Account Manager at Gigs, you will be at the forefront of building the next generation of connectivity products for our fintech clients. You will cultivate and enhance our most vital relationships.This role transcends traditional account management; it combines elements of commercial growth, customer success, and business strategy. You will serve as a trusted advisor to executives at rapidly expanding fintechs, ensuring that Gigs becomes an essential growth catalyst for their business. Your objective is to drive revenue, enhance retention, and create lasting partnership value.What You Will DoDrive growth with our most strategic customers. Manage, develop, and expand partnerships with Gigs’ largest and most intricate fintech accounts. Negotiate renewals and expansions while identifying new revenue opportunities to ensure customers achieve tangible ROI from Gigs.Act as a trusted advisor. Gain an in-depth understanding of your customers’ operations, use cases, and KPIs. Anticipate their needs, identify risks, and guide them as they expand into new markets, products, and regions.Operate in a high-growth environment. Engage proactively in a scaling company where processes are still evolving. Assist in designing and refining systems that enable both Gigs and our clients to grow more efficiently and sustainably.

Join Checkatrade as a Strategic Account Manager and play a pivotal role in driving our business growth. In this position, you will be responsible for nurturing key relationships with our strategic partners, identifying new opportunities, and ensuring the highest level of client satisfaction.

Join Bunch as a Key Account Manager, where you will play a crucial role in nurturing and expanding relationships with our key clients. In this dynamic position, you will leverage your strategic mindset to drive customer satisfaction and business growth.

We are seeking a dynamic and results-driven Key Account Manager to join our growing team at Avomind. In this pivotal role, you will be responsible for managing and nurturing relationships with our key clients in the UK, ensuring their needs are met and exceeded.The ideal candidate will possess exceptional communication skills, a strategic mindset, and a proven track record in account management. You will work closely with cross-functional teams to deliver outstanding service and drive business growth.

At Frontify, we are dedicated to helping brands transform their ideas into impactful realities.Our innovative brand platform revolutionizes the way teams manage digital assets, collaborate on projects, and execute compelling campaigns. We empower thousands of marketers and designers, including renowned teams from Uber, Microsoft, Volkswagen, and Telefónica, to create engaging brands.With our headquarters in St. Gallen, Switzerland, and offices in London and New York City, we foster a vibrant culture rooted in creativity, collaboration, inclusion, and joy. We invite passionate individuals to join us on this exciting journey. If you're ready for a new adventure, we encourage you to explore this opportunity!Your TeamYou will collaborate with Frontify's commercial teams, which include Sales, Customer Success, and Revenue Operations. Our teams are international, motivated, and work collaboratively across Europe and New York. With a strong customer-centric focus, they are committed to onboarding new, beloved brands and helping them bring their visions to life in innovative ways.Your MissionAs a Key Account Manager, your primary mission is to be a trusted advisor and a catalyst for revenue growth among Frontify’s esteemed clients. You will oversee account renewals, identify and secure expansion opportunities, and cultivate enduring relationships with a diverse portfolio of high-potential enterprise accounts. By employing strategic account planning and your commercial acumen, you will align client objectives with Frontify’s cutting-edge solutions, enabling customers to achieve their goals while driving measurable outcomes for our organization.

With Intelligence, now integrated within S&P Global, offers an unparalleled suite of data solutions for participants in the alternatives and private markets sectors. As part of a global organization boasting over 35,000 employees, we leverage our extensive expertise to grasp market nuances while maintaining a holistic perspective. Our mission is to empower leading organizations to seize opportunities, address challenges, and strategically plan for the future. We are dedicated to Advancing Essential Intelligence.As a Key Account Manager, you will be an integral member of our established Account Management Team, reporting directly to the Head of Sales in our Public Markets sector.The Role:Manage a portfolio of key accounts, focusing on asset managers and service providers by fostering relationships with C-suite executives and other key stakeholders. Drive engagement with the With Intelligence platform and oversee the renewal and upselling of annual license contracts.Achieve quarterly growth targets for your assigned accounts by thoroughly understanding your clients' business needs and aligning them with the With Intelligence product suite, driving new business through cross-selling and expanding into new teams.Enhance your expertise in the institutional asset management domain, understanding client requirements and competitive landscape to effectively position the With Intelligence platform and maximize revenue.Oversee and cultivate your revenue stream through existing business opportunities.Conduct timely and efficient pipeline management, working towards targets and deadlines to close contracts of varying complexities.

About MotorwayMotorway is the UK's leading online marketplace for used cars, connecting private sellers with a vast network of verified dealers across the nation. Our innovative platform has transformed the way individuals sell their cars, ensuring they receive the best possible offers. Established in 2017, we have revolutionized this space with our technology-driven approach and have successfully raised £143 million in Series C funding from top-tier global investors.Join us at a pivotal moment in our growth journey and contribute to reshaping the automotive industry.The RoleIn this critical position, you'll be at the core of our dealer operations, managing and nurturing relationships with our most essential dealer partners who contribute significantly to our marketplace.We are seeking a Strategic Account Management Lead to spearhead a team dedicated to our top dealer accounts. This hands-on leadership role involves setting performance expectations, fostering effective operational routines, coaching team members for excellence, and collaborating across departments to translate strategic goals into tangible results.The ideal candidate will possess extensive experience in sales and account management, coupled with a proven history of guiding high-performing teams in client-facing roles. You will be responsible for overseeing key processes, working closely with cross-functional partners, and driving accountability through data-driven insights and targeted coaching.This is an exciting opportunity to support Motorway's mission of creating a better car market for the future. The position is based in London, with weekly travel to Brighton, which is reimbursable.Responsibilities of the Strategic Account Management Lead include:Leading the Strategic Account Managers to achieve defined performance metrics.Establishing and maintaining the team's operational rhythm, including planning, forecasting, pipeline management, and performance reviews.Driving growth and retention among our top dealer partners, focused on sustainable, mutually beneficial relationships.Holding the team accountable for results, leveraging data to identify challenges and foster improvements.Coaching and developing managers through regular one-on-one meetings, deal assessments, and tailored development initiatives.

Role overview PitchBook Data is hiring a Key Account Manager fluent in French for its London office. This position focuses on building strong relationships with major clients, managing their accounts, and ensuring both growth and satisfaction. Close attention to client needs and a proactive approach to account management are central to this role. What you will do Develop and maintain relationships with key clients Oversee important client accounts and deliver a high standard of service Spot opportunities to grow accounts and expand client engagement Collaborate with clients to understand their goals and provide tailored solutions Requirements Fluency in French Experience in client account management Strong communication and relationship-building abilities Location This role is based in London, England, United Kingdom.

Strategic Account Manager (M/F) (London, UK) Founded in 2000, Ivalua is a premier global provider of cloud-based procurement solutions. Company Overview At Ivalua, we are a dynamic global community of exceptional professionals dedicated to revolutionizing supply chain sustainability and resilience through digital transformation. Our innovative cloud-based spend management platform empowers some of the world's most admired brands to efficiently manage all categories of spend and suppliers, enhancing profitability, improving ESG (environmental, social, and corporate governance) performance, mitigating risks, and boosting productivity. We foster an environment where passion drives collaboration, and we challenge one another to create meaningful experiences for our colleagues, customers, partners, and communities. Discover more at www.ivalua.com. Connect with us on LinkedIn. The Opportunity Context: Our Strategic Account Management team operates across EMEA, AMER, and APAC regions, playing a pivotal role in our sales department by focusing on up-selling and cross-selling within strategic accounts. Role: The Strategic Account Manager (SAM) is a vital member of Ivalua's Sales organization, tasked with strengthening relationships with our larger established customers and expanding the adoption of our solutions within these organizations in the North EMEA region. This role is associated with an annual software subscription booking target. What You Will Do With Us Position Ivalua as a trusted advisor to key customers, guiding them in designing their digital transformation roadmap and demonstrating how Ivalua’s solutions can enhance automation, transparency, and accountability across their business. Facilitate optimal use of Ivalua’s solutions within our customers, ensuring delivery of greater ROI for the assigned strategic accounts. Collaborate with Customer Success, Professional Services, and Implementation partners to identify and develop compelling value propositions/business cases that support the sale of additional Ivalua software modules.

About Our ClientOur client stands as a premier engineering ally to technology innovators and dynamic startups, merging over two decades of product development expertise with a commitment to an AI-centric approach and a track record of dependable delivery. As a leading software development and IT consulting firm, they deliver comprehensive solutions to clients worldwide across various sectors.With offices located in New York, London, and throughout Europe, and a target revenue of $250 million, our client is on an aggressive growth trajectory. They are now in search of an outstanding Key Account Manager to cultivate and expand some of their most pivotal client relationships within the UK and Europe. Headquartered in New York City, they excel in providing high-quality digital products by harnessing the latest technologies, including AI, IoT, and cloud services.Position OverviewWe are looking for a seasoned Key Account Manager to enhance and grow our existing client portfolio within the UK market. This role entails managing a diverse range of clients across multiple industries and stages of maturity, with a focus on driving client satisfaction and nurturing long-lasting relationships with key stakeholders.In this capacity, you will be instrumental in ensuring client retention and growth while supporting the advancement of our client's offerings and market position.Key ResponsibilitiesOversee and expand a portfolio of 10-15 accounts, taking full ownership of relationship strategy and growth.Identify upselling, cross-selling, and whitespace opportunities to enhance account value and client outcomes.Act as a trusted advisor to C-level stakeholders, aligning their goals with actionable product and engineering solutions.Develop and implement strategic account plans driven by data, insights, and market trends.Proactively manage risks, handle escalations, and ensure high client satisfaction.Conduct quarterly business reviews (QBRs) and executive engagements to strengthen relationships and initiate new projects.Collaborate closely with Sales, Delivery, and Talent teams to ensure seamless execution and client retention.Monitor key performance indicators (KPIs) and report on account health to internal stakeholders and leadership.Stay informed on innovations, bringing insights on AI, GenAI, and product acceleration into discussions.Requirements3-5 years of experience in account or delivery management within the software/IT sector, preferably in IT consulting or technical recruitment.Demonstrated success managing a $5 million portfolio and 5-10+ concurrent client relationships.Proven expertise in building and nurturing client relationships, navigating complex stakeholder landscapes, enhancing retention, and expanding portfolios through upselling and cross-selling.Accountability for significant client metrics (Net Revenue Retention, contribution margins, etc.).

Are you enthusiastic about cultivating customer relationships while propelling business success? Do you aspire to be central to our most vital accounts, fostering success for both our clients and our organization? Famly is in search of a Key Account Manager to enhance retention, spur growth, and forge profound partnerships across our UK clientele.In the role of Key Account Manager at Famly, you will take comprehensive ownership of your portfolio, acting as the primary liaison and trusted consultant for your customers. You are solution-oriented and possess a positive outlook, thriving in a dynamic environment while establishing robust connections, spotting growth opportunities, and collaborating with internal teams to achieve exceptional results. ResponsibilitiesThis position transcends traditional account management; it involves strategic stewardship of your business portfolio and serving as a dependable partner for your clients.Your key responsibilities will include:Managing and expanding a portfolio of high-value accounts, cultivating strong, multi-faceted relationships with stakeholders at various levels.Developing and implementing strategic account plans that drive customer retention, adoption, and expansion initiatives.Identifying upsell and cross-sell opportunities through consultative engagement and a deep understanding of client needs.Collaborating with Product, Sales, and Customer Success teams to advocate for your accounts and fulfill customer priorities.Owning account forecasting, pipeline management, and reporting, ensuring transparency on growth and risks.Contributing to a culture of learning and knowledge-sharing among peers in the Key Account Management team.

Join a pioneering children's publishing company as a Key Account Manager!We are excited to offer a fantastic opportunity for a seasoned Key Account Manager to oversee and nurture key accounts within the UK sales market for this esteemed publisher of children's literature.Located in London, the Key Account Manager will play a vital role in driving sales across assigned accounts, enhancing brand and product visibility. This position is focused on account management rather than team leadership, allowing you to concentrate on establishing and maintaining relationships with key clients across the UK.Key Responsibilities:Execute sales strategies across designated accountsCultivate and sustain impactful relationships to drive sales and uncover new opportunitiesEnhance brand and product recognitionAddress client inquiries effectivelyPrepare monthly and annual reports on Key Account performanceDevelop marketing strategies tailored to the independent bookstore sectorCollaborate with the Global Operations Director to implement the sales strategy and establish the annual budgetThis role is critical within our sales team, necessitating strong collaborative ties with customers and internal departments.The ideal candidate will possess a proven track record in sales within children's publishing or relevant trade publishing sectors. You should demonstrate excellent presentation and negotiation skills, embodying a professional work ethic. A self-motivated individual with high levels of customer service and account management skills is essential.This role offers a competitive salary along with attractive company benefits.To apply, please submit your CV along with a brief cover letter expressing your interest and salary expectations.

About UsAt Legora, we are committed to transforming the landscape of legal work. Our approach is unique; we collaborate closely with legal professionals to ensure our solutions are built with their needs in mind. This partnership allows us to create a product that truly delivers.Our AI-driven workspace not only accelerates workflows but also empowers legal experts to ask insightful questions and uncover valuable insights. We constantly innovate to redefine legal technology, making complex processes more efficient and human-centric. Whether it’s analyzing thousands of documents in mere minutes or designing intelligent workflows alongside industry leaders, we are turning visionary ideas into reality.Trusted by prestigious global firms such as Cleary Gottlieb, Goodwin, Bird & Bird, and Linklaters across more than 40 countries, we are just getting started. Our rapid shipping, effective iteration, and strategic scaling are intentional and part of our mission.Joining Legora means becoming part of a team that believes in excellence—where ‘good enough’ is not acceptable. We thrive on collaboration, empowering lawyers to excel with technology that genuinely understands their needs. If you are passionate about building from the ground up, working with exceptional talent, and driving change in a high-stakes field, this is the opportunity for you.We are not just shaping the future of legal tech — we are defining it. Ready to be part of this intelligent future?The RoleAs the Engagement Manager for Strategic Accounts, you will report to the Account Director. Your primary responsibility will be to ensure our major law firm, management consultancy, and financial services clients consistently receive exceptional service, while continuously deriving value from Legora.We seek an individual who excels in engaging with executive-level stakeholders and is passionate about developing playbooks and strategies to foster enduring partnerships.Key Responsibilities:Serve as the main point of contact and strategic advisor, understanding client objectives, identifying new use cases, and helping key clients maximize their returns on investment with our platform.Be readily available to assist end-users, efficiently discussing their use of Legora and exploring potential new applications. This role will require independent on-site engagement with clients.

Join Reddit as the Industry Manager for Global Strategic Accounts, where you will play a crucial role in driving strategic initiatives and fostering relationships with key partners. You will leverage your expertise to identify opportunities for growth and innovation, while collaborating with various teams to align our goals with the needs of our global clients.

Lightspeed is seeking a dynamic and experienced Strategic Account Manager to forge, nurture, and enhance relationships with our key enterprise clients in the hospitality sector. This pivotal role will allow you to be the main point of contact for our largest hospitality customers in the UK, ensuring their long-term success and satisfaction. Your primary focus will be on driving growth, facilitating product adoption, and managing stakeholder relationships within your designated portfolio. Utilizing data insights, customer feedback, and your SaaS expertise, you will strive to create substantial value at an enterprise level. Key Responsibilities Serve as the principal liaison for major and strategic hospitality clients. Develop and implement tailored account plans aimed at driving growth, retention, and heightened product adoption. Proactively enhance product usage and ensure sustained Net Revenue Retention (NRR) across your portfolio. Lead quarterly business reviews and establish success plans. Analyze usage data, milestone achievements, and health scores to identify and address potential risks proactively. Establish strong, trust-based relationships with C-level and operational stakeholders, solidifying Lightspeed’s position as a trusted long-term partner. Collaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver outstanding customer experiences. Gather customer feedback and effectively communicate it to relevant teams to pinpoint product gaps and enhance the overall customer journey.

Become a Leader in Restaurant Culture with TheFork! At TheFork, we understand that the most memorable moments are shared around a dining table. As Europe's foremost restaurant booking platform, we unite a vast community of dedicated diners with their favorite eateries. Fueled by innovation and a genuine enthusiasm for the restaurant industry, we curtail extraordinary dining experiences across 11 countries. Being part of the Tripadvisor Group, we are committed to cultivating a diverse, people-centric culture where values such as respect, ownership, growth, and collaboration flourish. If you have a passion for food and technology and aspire to make a significant impact, we welcome you to take a seat at our table. Explore life at TheFork