Service Desk Analyst - Swedish Speaking

Join our dynamic team at Syscogb as a Service Desk Analyst where your proficiency in Swedish will be a key asset. You will play a crucial role in enhancing our customer service experience by providing first-line support to our international clients. As a Service Desk Analyst, you will troubleshoot technical issues, offer solutions, and ensure high levels of customer satisfaction.

Service Desk Analyst - French SpeakingUK and IrelandJoin Sysco's dynamic Service Desk team as a Bilingual Service Desk Analyst in London. This full-time, permanent position serves as the primary contact for internal users, providing expert level 1 support through various channels: phone, portal, and chat. Your role will involve logging, troubleshooting, and resolving incidents or directing them to the appropriate teams while ensuring excellent service quality and thorough documentation.Key ResponsibilitiesResolve non-critical incidents and service requests, meticulously logging all actions in ServiceNow.Deliver exceptional customer service and professional support.Effectively escalate unresolved issues to the appropriate teams.Utilize standard tools and methods to analyze and resolve hardware and software issues.Document case details comprehensively in ServiceNow, including actions taken and customer impact.Achieve and exceed defined performance metrics such as Customer Satisfaction (CSat) and Quality Assurance (QA) standards.Continuously enhance your knowledge of Sysco’s products and services.Create and update knowledge articles to facilitate First Call Resolution and self-service options.Participate in after-hours and on-call rotations to provide 24/7 support coverage.Complete training objectives while embodying Sysco’s Mission and Values.

IFS AB is looking for a Business Development Representative to help grow our presence in the Nordics, with a focus on Swedish-speaking clients. This position is based in London and centers on building strong relationships and supporting sales initiatives in the region. Role overview This role focuses on identifying new leads, nurturing potential customers, and working closely with the sales team to support growth goals for the Nordic market. Communicating effectively in Swedish is essential for connecting with clients and understanding their needs. What you will do Identify and qualify new business opportunities in the Nordics Build and maintain relationships with Swedish-speaking clients Collaborate with sales colleagues to meet growth targets Requirements Fluency in Swedish Strong communication and relationship-building skills Ability to work from London

Who We ArePostman stands as the premier API platform globally, trusted by over 45 million developers and 500,000 organizations, including an impressive 98% of the Fortune 500. Our mission is to empower developers and professionals worldwide in building an API-first world by simplifying every phase of the API lifecycle and enhancing collaboration. This enables our users to create superior APIs at an accelerated pace.Headquartered in San Francisco, Postman boasts offices in major cities such as Boston, New York, Austin, Tokyo, London, and Bangalore, where our journey began. As a privately held entity, we have received investment support from renowned firms including Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. For more details, visit postman.com or connect with us on X via @getpostman.P.S: We highly recommend exploring The "API-First World" graphic novel to grasp our broader vision at Postman.The OpportunityAs an Account Development Representative, your role will be pivotal in identifying business needs for Strategic & Enterprise Accounts, ultimately contributing to building a robust sales pipeline. You will work collaboratively with marketing, sales enablement, and management to devise campaigns and engage prospects, facilitating their journey towards a successful handoff to our Sales team. Creating exceptional customer experiences during these interactions will be essential in laying the groundwork for future product sales.What You Will DoCollaborate with the Account Development Manager and cross-functional teams to establish strategic targets that drive new and expansion business opportunities.Achieve or surpass strategic objectives by engaging with qualified leads and facilitating their progression in the sales cycle.Assess opportunities by comprehending business challenges while educating prospects on the value of our offerings.Conduct thorough research within targeted accounts to pinpoint key contacts and vital account details.Identify and pursue strategic new prospects that will expedite territory growth.Select and engage with prospects sourced through marketing initiatives.Become proficient in sales prospecting tools and platforms.Utilize customer challenges to recommend relevant campaigns and events that drive engagement.Foster exceptional customer service relationships with prospective clients.Perform self-audits of activities for accuracy to enable continuous improvement.

About commercetoolsAt commercetools, we believe that true innovation is built on a solid foundation, blending our cutting-edge products with a passionate team. We are proud pioneers of composable commerce, fostering a culture of experimentation that drives us forward.We empower businesses to navigate the evolving landscape of commerce with AI-driven insights, seamless digital-physical shopping experiences, and innovative customer engagement strategies. Our mission is to enable the world's most ambitious companies to experiment, scale, and thrive without constraints.Here, we champion the best ideas, valuing creativity over hierarchy. You will have the support, trust, and freedom to shape the future of commerce—and your own career.Your ImpactAs a Senior Deal Desk Analyst, you will collaborate with our Deal Desk Team to guide sales teams through deal negotiation strategies, drafting contracts, and establishing pricing frameworks throughout the sales journey. You will play a key role in implementing our CPQ tool and managing SFDC reporting while working cross-functionally across all levels of our organization.Your responsibilities will include:Acting as a trusted advisor to Sales, Revenue Operations, Legal, and Finance, overseeing the contract review process for diverse commercial arrangements, revenue recognition, and unique deal structures.Assisting in the development of global deal processes to ensure alignment with internal policies and meeting specific customer needs.Grasping end-to-end processes to facilitate all aspects of the role, from initial pricing strategies to order creation, contract signing, order processing, and SFDC data management.Managing commercial terms and coordinating approvals for non-standard agreements.Ensuring consistency in pricing, accuracy in deal design, and formulating effective strategies for success.Driving growth, enhancing sales velocity, and ensuring value through effective deal structuring practices and policies.Providing financial modeling and analysis to guide decision-making and evaluate business impact.Delivering ongoing training to Sales on best practices for pricing and contracting.Regularly preparing and analyzing KPIs and pricing trends.

Role OverviewJoin our dynamic IT support team as a Junior Service Desk Engineer. We seek a dedicated and customer-oriented individual to deliver first-line technical assistance to end users, effectively troubleshoot both hardware and software concerns, and ensure the seamless operation of our IT infrastructure. This position is based on-site and requires excellent communication skills along with a proactive attitude towards problem-solving.Key ResponsibilitiesDeliver Level 1 technical support for desktops, laptops, printers, and other peripheral devices.Address user inquiries through our ticketing system, via phone, and face-to-face interactions.Diagnose and resolve hardware, software, network connectivity, and login issues.Install, configure, and maintain operating systems and essential business applications.Assist with Active Directory functions including password resets, user account creation, and permission management.Provide support for email and collaboration tools such as Outlook and Teams.Document, track, and update incidents and service requests within the ticketing system.Escalate complex problems to senior support teams when necessary.Help with device setup, imaging, and deployment for new employees.Maintain IT documentation, asset records, and support protocols.Adhere to IT security policies and best practices.Required Skills & Qualifications1–2 years of experience in IT Service Desk / Desktop Support / Technical Support.Basic understanding of Windows operating systems and Microsoft Office suite.Familiarity with Active Directory user management.Knowledge of fundamental networking concepts (Wi-Fi, VPN, IP configuration).Experience with a ticketing or helpdesk system.Strong analytical and troubleshooting skills.Exceptional communication and customer service abilities.Willingness to work on-site and provide hands-on support.Preferred Skills (Nice to Have)Experience with Office 365 / Microsoft 365 administration.Basic knowledge of hardware troubleshooting and device imaging.Relevant IT certifications such as CompTIA A+, ITIL Foundation, or similar.Key CompetenciesCustomer-focused mindsetEffective time management and prioritizationCollaborative team playerEagerness to learn and developAttention to detail

About AlphaSense: AlphaSense is the leading platform that empowers organizations to eliminate uncertainty from their decision-making processes. By leveraging advanced AI technology, AlphaSense provides invaluable market intelligence and insights drawn from a vast array of trusted content. This includes equity research, corporate filings, event transcripts, expert calls, news articles, trade journals, and proprietary client research.The strategic acquisition of Tegus by AlphaSense in 2024 enhances our mission to facilitate smarter decision-making through AI-powered market insights. Together, we aim to accelerate growth and innovation, providing users with unparalleled access to comprehensive insights from extensive content libraries. With a robust client base of over 6,000 enterprises, including a significant portion of the S&P 500, AlphaSense has established itself as a trusted partner in the industry. Founded in 2011 and headquartered in New York City, we are a global team of over 2,000 professionals with offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Join us in our journey!Location: LondonReports to: Director, Sales Program ManagementAbout the Team:The Revenue Operations team at AlphaSense drives productivity and enhances efficiency across our sales teams, including account executives and sales development representatives. We are dedicated to creating and implementing operational reporting and analytics, refining processes, and enabling strategic initiatives that positively impact the revenue organization. Our team is composed of high-energy, self-motivated individuals who thrive in a fast-paced, challenging environment.About the Role: We are looking for a meticulous, strategic, and collaborative Deal Desk Analyst to support our sales teams in the execution of key deals. This role will involve close collaboration with Account Executives and Account Managers to build quotes, execute contracts, and review redlines. The ideal candidate will have prior experience in a deal desk capacity within a SaaS organization.

We invite you to apply to the position that aligns best with your skills and experience. Should our team determine you are a better fit for another role, we will reach out regarding that opportunity. Position Overview: We are seeking driven graduates or early career professionals passionate about finance and equipped with a background in computer science, engineering, mathematics, or other STEM disciplines to join our three-year Desk Quantitative Analyst program. Throughout this program, you will collaborate closely with seasoned Quantitative Researchers and Traders to adapt to the dynamic requirements of our trading desks. Enhance and maintain the codebase and configurations of strategies within our automated trading framework. Manage extensive datasets utilized for both research and operational purposes. Conduct live and historical monitoring of trading activities, including post-trade analyses and production reconciliations. Potential to transition into a Junior role in Quantitative Development or Quantitative Research, based on your individual performance. A Day in the Life of a Desk Quant Analyst: Before market opening, ensure all necessary data and processes are prepared for the trading day. During market hours, intermittently monitor the behavior and performance of strategies. Engage in various long-term projects aimed at expanding our systematic trading capabilities and ensuring their resilience.

Are you eager to kickstart your career in a dynamic and fast-paced commercial environment? Do you want to make an immediate impact while following a clear career progression? If your answer is yes, our Associate Program is the perfect opportunity for you. Join us to elevate your career if you possess: A passion for thriving in high-pressure, results-driven settings. A strong client-first mentality that prioritizes client satisfaction. The ability to excel under tight deadlines and manage multiple tasks effectively. Grit and resilience, ready to take initiative and drive results. Your Role as an Associate: In the Client Service team, you will act as a vital connection between our clients and the expert insights they require. Each day, you will engage in numerous projects for investors, strategists, and dealmakers from top-tier organizations, facilitating access to valuable expertise that informs their strategic decisions. This role is fast-paced and communication-heavy, requiring you to navigate multiple workstreams simultaneously. Your Key Responsibilities Include: Expert Recruitment: Spend a substantial portion of your day communicating with experts who are perfectly suited to your clients' needs, often within tight timeframes. Grasping the project and market context, including the legal and regulatory landscape affecting both clients and experts. Owning the project lifecycle: From initiating and managing communications between clients and experts to carefully scheduling calls to ensure optimal collaboration. Our Commitment to Your Success: Provide you with an introduction to the business world without confining you to a specific industry. Support your development of transferable commercial and client management skills in areas like professional communication, negotiation, persuasion, and project management. Outline a clear career path for advancement to Manager within 24-30 months and to Vice President after approximately 5 years. Successful completion of the Associate Program may also qualify you for our MBA Tuition Program, offering financial support for top business schools globally.

Gerson Lehrman Group (GLG) is on the lookout for enthusiastic Swedish-speaking Associates eager to thrive in a premier client service setting characterized by high performance, meritocracy, and teamwork.In this pivotal role, Associates will drive GLG's Insight Network – the largest and most diverse source of firsthand expertise globally. The position requires quick communication and direct collaboration with top professionals from leading financial services firms, consultancies, and corporations to deliver the insights they need to excel.The ideal candidates will possess natural curiosity, strong analytical skills, and a competitive drive to achieve success for our clients. As part of our comprehensive onboarding and training process, you will develop essential skills necessary for success, including project delivery, client relationship management, and expert engagement. Within just a few months, you will take charge of the project lifecycle, engage with prestigious clients and experts, and continue to receive ongoing coaching and mentorship from your team to enhance your project management and communication abilities.

Join AuditBoard as a Senior Deal Desk Analyst in a temporary capacity, where you will play a pivotal role in optimizing deal processes and driving sales efficiency. This position is ideal for an analytical professional who thrives in fast-paced environments and is committed to supporting our sales team with accurate pricing strategies and data analysis.

Join Third Bridge as an Associate in Client Services, where you will leverage your Swedish language skills to provide exceptional support to our clients. In this dynamic role, you will engage with clients to understand their needs and deliver tailored solutions. Your ability to communicate effectively in both English and Swedish will be key to fostering strong relationships and ensuring client satisfaction.

Role Overview smartdesc is seeking an IT Service Desk Manager to guide its service desk team in London. This role centers on supervising daily IT support operations, maintaining high standards for response and resolution of technical issues. The manager will focus on improving service processes and supporting a positive experience for users across the organization.

Join our dynamic team at 3hpartners as a Business Analyst, where you will leverage your analytical skills to drive impactful solutions. As a French speaker, you will engage with diverse stakeholders and contribute to project deliverables that enhance business performance.

Company: STEM HealthcarePosition: Junior Business Analyst (Japan/UK Market)Location: Hybrid (Remote/Holborn Gate Office)Vacancy Type: Permanent, Full TimeJob Purpose:Join a fast-paced, innovative global pharmaceutical and life sciences auditing firm based in the UK. This is an excellent opportunity to work alongside prominent clients from leading pharmaceutical companies. We're seeking a detail-oriented and analytical professional to be part of our business analysis team, focusing on the Japan market. In this role, you will gain an in-depth understanding of the pharmaceutical industry while developing strong quantitative and qualitative analytical skills, providing you with valuable insights into industry best practices.As part of our analysis team, you will have significant visibility and be exposed to senior directors early in your career, along with the opportunity to take on high-level responsibilities. You will receive support from a seasoned analyst team throughout your development and training, while also being encouraged to collaborate and offer new insights in a close-knit team environment.

Join Farfetch as a Freelance Translator specializing in Product Information in Swedish. We are looking for a skilled linguist with a passion for fashion and e-commerce to help us present our products in the best light for our Swedish-speaking customers. You will be responsible for translating product descriptions, ensuring accuracy and cultural relevance, while maintaining the brand's voice and style.

Join our dynamic team at Control Risks, where our commitment to compliance-driven due diligence helps clients navigate the complexities of assessing counterparties. As part of the VANTAGE team, you will play a crucial role in identifying potential reputational and legal risks through thorough media research, database analysis, and examination of primary documents.Your responsibilities will include conducting comprehensive research to uncover reputational and criminal issues, assess ultimate beneficial ownership, and analyze complex corporate structures. You will need to effectively communicate your findings in a concise manner, meeting tight deadlines in a fast-paced environment. A keen attention to detail and a collaborative spirit are essential as you work alongside talented colleagues.Key Responsibilities:Engage in a variety of due diligence projects including corporate compliance, financial crime, and ESG initiatives.Utilize advanced media and database research techniques to adhere to strict methodologies.Collaborate with local source networks to acquire essential compliance information beyond OSINT sources.Analyze and interpret search results, drawing meaningful conclusions in the context of the project.Summarize findings and deliver comprehensive reports, presenting insights to internal stakeholders when required.Work collaboratively with team members on joint projects, fostering a cohesive team environment.

Location: LondonContract: 6 Month Fixed Term, Full-Time, On-Site About Jellyfish Jellyfish is a global digital marketing agency built on collaboration and diverse perspectives. Our teams combine technology, creativity, and data expertise to help clients succeed in the digital space. We value unique contributions and encourage open, inclusive teamwork. Role Overview The IT Service Desk Executive acts as the main technology advocate for our London office. This role focuses on keeping daily operations running smoothly by resolving IT issues quickly, supporting AV and video conferencing needs, and managing hardware assets. The position is full-time, based on-site, and reports to the local IT leadership. What You Will Do General IT Support Serve as the first point of contact for on-site IT support, handling hardware, software, and connectivity issues with professionalism and speed. Assess and prioritize helpdesk tickets for macOS, Windows, and mobile devices, escalating complex problems to senior engineers as needed. Set up laptops, peripherals, and mobile devices for new and current team members. Oversee network infrastructure on-site, including switches, Wi-Fi access points, and cabling, and coordinate with the wider IT team for escalations. Manage software licenses, maintain endpoint security compliance, and assist with patch management and updates. Support remote staff with VPN, SSO, and cloud application issues when on-site help is beneficial. Deliver high-quality IT support to executive and senior leadership. Event and Video Conferencing Support Set up and manage AV and video conferencing for on-site events, all-hands meetings, board sessions, and client presentations.

Accor Hotels is looking for a Front Desk Receptionist in London to welcome guests and support daily front desk operations. This position plays a key role in shaping each guest's first impression of the hotel. Main responsibilities Greet guests as they arrive and provide a warm, professional welcome Manage check-in and check-out procedures efficiently Handle guest inquiries and provide information about hotel services Maintain a tidy and organized front desk area What we look for Friendly attitude and strong communication skills Commitment to excellent customer service Attention to detail and reliability This role focuses on creating a positive guest experience from the moment visitors arrive until they leave the hotel.

Join Focus IT Recruitment as we partner with a reputable IT Managed Services Provider to find a dedicated Service Desk Engineer.In this pivotal role, you will provide comprehensive 1st, 2nd, and 3rd line support within a dynamic and collaborative team, where you will have ample opportunities to enhance your technical expertise.Your responsibilities will include managing incoming technical support incidents, requests, and changes with a focus on customer satisfaction.You will take ownership of your personal call queue, ensuring timely resolution and closure of calls.Continual communication with customers will be key, providing them with updates and ensuring their needs are met.From straightforward password resets to intricate server queries, you will address a variety of technical issues.The ideal candidate will possess a minimum of 5 years of commercial experience as a Support Engineer, with robust knowledge of Windows, networking, and some experience with Mac systems.Key skills required include familiarity with Server 2003/2008/2012, MAC OSX, Exchange 2007/2010, Active Directory, Networking Protocols, and Microsoft Operating Systems. Proficiency in Windows Server maintenance, upgrades, and installations is also essential.Certifications such as CompTIA, MCP, MCA, MTA, MCSA, MCSE, CCENT, CCT, CCNA, or CCNP are highly desirable.Experience in a Managed Service environment is a significant advantage.This role may also be referred to as Service Desk Analyst, MSP Service Desk, 2nd Line Support Engineer, Managed Service Provider Service Desk Analyst, or Managed IT Services.Salary: £27,000 - £35,000