Service Designer

Join our innovative team at PA Consulting Group as a Service Designer. In this pivotal role, you will leverage design thinking and user-centered methodologies to create impactful service experiences. Collaborate with cross-functional teams to understand user needs and develop service solutions that enhance customer satisfaction and operational efficiency.

Role Overview Utility Warehouse is looking for a Lead Service Designer based in London. This role focuses on shaping how customers experience our services, with a strong emphasis on practical, user-focused design. The Lead Service Designer guides the design process and ensures each service feels coherent and connected, whether customers interact online, by phone, or in person. What You Will Do Lead the service design process from concept through implementation Work closely with teams across the company to turn complex requirements into clear, usable services Champion a user-centric approach in every stage of service development Help ensure our services work smoothly across all platforms and touchpoints Collaboration This position works alongside product managers, engineers, and other specialists to deliver service solutions that are both intuitive and engaging. The Lead Service Designer acts as a bridge between teams, translating big ideas into real experiences for customers.

Why join loveholidays?At loveholidays, we are pioneers in the travel industry, committed to making travel accessible for everyone. Our mission is to provide our customers with limitless options, unparalleled convenience, and exceptional value for their next vacation. As part of our team, you will play a vital role in being our customers' personal holiday expert, helping them navigate their travel choices with ease.We are proud to take a unique approach to travel, and our Customer Experience team leads the charge in driving innovative solutions. Join our rapidly expanding organization where your voice matters and your creativity can transform how millions plan their trips.In our dynamic environment, you'll experience accelerated personal growth as you confront daily challenges and learn from visionary leaders and colleagues. You will have the opportunity to create significant impacts by designing the most cherished package holiday experiences for millions. As we embark on ambitious expansion plans across Europe, you'll be part of an enjoyable, international community dedicated to achieving remarkable results together.Your impact:Reporting directly to the Head of Customer Experience and Service Design, you will be a pivotal strategic leader in shaping the future of travel. You will advocate for a human-centered design (HCD) philosophy to craft a unified, seamless experience across our intricate network of suppliers and partners. Identifying key moments to leverage advanced AI and automation, you will design services that blend digital sophistication with compassionate human interaction.Embodying our principle to 'Treat every holiday like it’s our own', you will help us Own the Experience for our customers, ensuring they feel valued and cared for regardless of their airline or hotel choices. Your contributions will cultivate the trust and loyalty necessary to earn customers for life, solidifying our brand as the unmatched leader in personalized travel.If you are enthusiastic about tackling complex challenges and designing services that resonate with millions, we invite you to apply!Your daily responsibilities:Lead Cross-Functional Strategic Projects: Take ownership of key service design initiatives from inception to implementation. You will coordinate and inspire teams from Product, Tech, Data, and Operations by designing and facilitating impactful workshops to co-create innovative solutions.

Role overview As a Senior Service Designer at Version 1, the focus is on shaping digital services for both public and private sector projects. The position centers on improving user experiences and guiding service design from initial concept through to delivery. Collaboration with cross-functional teams is a key part of the role, ensuring that each service meets user needs and project goals. What you will do Work closely with multidisciplinary teams to design and refine digital services Use service design methods to understand user needs and business objectives Offer strategic input to influence product direction and enhance services Maintain alignment with design thinking principles and industry standards Location This role is available in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, or Belfast.

About the Role:We are seeking a talented Senior Service Designer to enhance our expanding User-Centered Design practice. In this role, you will collaborate within multidisciplinary teams to execute intricate digital transformation projects for both public and private sector clients.As a Senior Service Designer, you will be instrumental in guiding teams through the complexities of service design, identifying areas for enhancement, and crafting solutions that effectively meet the needs of users and organizations alike. This position covers the entire lifecycle of digital services, from initial problem exploration and sales support through discovery, design, delivery, and ongoing service improvement.You will work closely with product managers, engineers, architects, researchers, and business stakeholders to ensure our solutions are aligned with actual user needs while adhering to organizational, technical, and regulatory frameworks.Key Responsibilities:Service Design Delivery:Lead and facilitate service design initiatives across digital transformation projects.Analyze complex organizational systems to uncover opportunities for service and user journey enhancements.Create essential artifacts like service blueprints, journey maps, ecosystem maps, and operating models to support team understanding and service improvement.Assist teams in converting research findings and business objectives into actionable service enhancements.Lifecycle Engagement:Participate in early project definition and problem identification.Engage in discovery activities to gain insights into user needs, organizational contexts, and system limitations.Collaborate with multidisciplinary teams throughout the design and delivery phases to ensure cohesive services across various channels and touchpoints.Contribute to the ongoing enhancement of services post-launch.Collaboration and Consulting:Facilitate workshops and collaborative design sessions with clients and diverse teams.Clearly communicate complex systems and service challenges to stakeholders.Work effectively with project and product managers, engineers, architects, and researchers to align service design with technical and organizational realities.Support teams in making data-driven decisions regarding service improvements.Enhancing Design Practice:Champion user-centered and evidence-based design methodologies within delivery teams.Mentor junior designers as needed.Contribute to the evolution of design practices, tools, and approaches within the User-Centered Design team.

Role overview Version1 is looking for a Service Designer to help shape user experiences across a range of digital platforms. This position involves collaborating with colleagues from various backgrounds to design services that meet both user needs and business objectives. What you will do Develop service blueprints that illustrate how users interact with products and services Map user journeys to highlight pain points and areas for improvement Create prototypes for testing and refining new service ideas Work alongside design, engineering, and business teams to deliver practical solutions Location This Service Designer role is open in London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, and Belfast.

Join Capco as a Senior Service Designer, where you'll leverage your expertise to craft innovative, customer-centric products and services that drive transformative change in the financial and energy sectors. You will engage in complex transformation programs, tackling pressing challenges from enhancing inclusive design in high-street banking to aiding global enterprises in adopting customer-focused operating models. Your leadership will guide cross-functional teams in developing impactful solutions that resonate with users and stakeholders alike.

Join Hassell Services as we seek talented Interior Designers to elevate our design projects to new heights. We invite enthusiastic and innovative designers who are passionate about creating inspiring and functional spaces. As part of our dynamic team, you will have the opportunity to work on diverse projects, collaborate with interdisciplinary teams, and bring your creative vision to life.

Join our innovative team at oliver as a Creative Designer, where you will play a pivotal role in shaping captivating visual concepts and designs. Collaborate with cross-functional teams to produce stunning graphics that resonate with our audience. Your creativity will drive our projects forward, making a significant impact on our brand identity.

Join a Transformative OrganizationAt Palantir, we are at the forefront of software solutions that enable data-driven decisions and operations. Our platforms empower partners to accomplish remarkable feats, from developing life-saving medications to predicting supply chain challenges and locating missing individuals.About the RoleThe Palantir Design Team is dedicated to enhancing user experiences with our software. As we expand, we strive to maintain a close-knit environment that encourages trust, integrity, empathy, and personal growth. Collaboration is key as we work together towards a unified product vision, providing constructive feedback and support.As a Product Designer at Palantir, your daily tasks will vary widely. You might lead a design sprint for your product team, create intuitive micro-interactions that simplify complex analytical tasks, or advocate for user experience consistency by developing adaptable and reusable UI components.Your role will involve understanding aspects like API documentation, SDK functionalities, and the onboarding process for developers, allowing you to communicate effectively with engineering teams. A solid grasp of existing developer tools and workflows is essential.Key Responsibilities• Interaction and Visual Design. You will engage in every phase of the design process, from defining initial product concepts to detailing workflows and micro-interactions, culminating in polished visual designs. Proficiency in mockup and prototyping tools is expected.• User Research. Conducting informal user research is a regular part of our process, and we value flexibility in methodologies to achieve optimal results.• Prototyping. You will develop prototypes to convey your design ideas and validate your decisions.• Collaboration with Engineers. You will partner closely with product and forward-deployed engineers to bring your design ideas to life, fostering a collaborative environment.• Software Interface Awareness. Familiarity with HTML, CSS, JavaScript, and TypeScript is advantageous. While you don’t need to be a coding expert, being conversant enough to work alongside engineers is important. Resources and mentorship are available for those eager to expand their technical knowledge.Designers at Palantir enjoy significant autonomy, necessitating a broad skill set. However, many on our team are also passionate specialists in specific areas, whether that’s coding or other design disciplines.

Join our innovative creative team as a Senior Designer at The Spectator, where your exceptional design skills will shine across all our platforms. We are looking for a highly skilled designer who can marry sophisticated design execution with imaginative thinking, contributing to the evolution of our visual identities across diverse projects for marketing, editorial, and events.Established in 1828, The Spectator is the world’s oldest continuous weekly magazine, renowned for its insightful political and cultural commentary. Our design team is pivotal in translating our journalism into compelling visuals across various formats.Our Design PortfolioWeekly Print Magazine: Our flagship publication boasts sophisticated layouts, custom illustrations, and iconic cover designs that have defined British journalism.Digital: Crafting responsive web designs, engaging email newsletters, and a user-friendly app that caters to our growing online audience, alongside social media assets that amplify our journalism.Events & Broadcast: Comprehensive design support for our expanding portfolio of live events, including stage graphics, presentation materials, event signage, and branded environments, as well as assets for video content and podcast artwork.Marketing & Campaigns: Creating promotional materials, merchandise, subscriber communications, and integrated campaigns across both print and digital channels.Commercial & Partnerships: Delivering bespoke design work for commercial clients, sponsored content, advertising features, and partnership initiatives that uphold editorial integrity while achieving commercial aims.Key ResponsibilitiesDesign ExecutionContribute innovative cover ideas and finalize cover designs.Produce digital assets such as web graphics, social media content, and email newsletters.Design event materials, presentations, and broadcast graphics.Develop commercial and sponsored content that aligns with brand guidelines.Create visual identities and necessary assets for new launches.Produce brand materials and campaign assets across various channels.Creative DevelopmentCollaborate with the Head of Design to evolve The Spectator’s visual language.Propose creative design solutions that enhance storytelling.Engage in idea generation during creative briefings and brainstorming sessions.Keep abreast of design trends while honoring our publication's heritage.Ensure brand consistency across all touchpoints.Team CollaborationWork efficiently within project timelines and coordinate with various stakeholders.

We are seeking a visionary Head of Design to lead our creative team at hilobyaktiia. In this pivotal role, you will shape our design strategy and drive innovative solutions that resonate with our brand identity.Your responsibilities will include overseeing design projects from concept to completion, mentoring design talent, and collaborating with cross-functional teams to ensure alignment with business goals. The ideal candidate will possess a deep understanding of user-centered design principles and a strong portfolio demonstrating their impact on product development.

At Unispace, we are dedicated to revolutionizing workspaces to cater to the diverse requirements of today's dynamic global brands. Our agile, comprehensive methodology is executed seamlessly across borders, driven by robust client collaborations and supported by valuable workplace insights and pioneering technology.We firmly believe that everyone deserves a work environment that ignites productivity, nurtures peak performance, and enhances overall well-being. With 48 studios worldwide, we recognize that positive workspaces foster open, collaborative, and supportive cultures, enriched by the contributions of independent, motivated individuals from all backgrounds.While our primary business focuses on strategizing, designing, and constructing workplaces for some of the world's premier brands, we acknowledge that our people are our most valuable asset. We emphasize their development and well-being through a comprehensive Employee Value Proposition program that includes rewards and recognition, career advancement opportunities, and a strong emphasis on mental and physical health.To better support our team, we offer flexible working arrangements, including hybrid work options that empower our employees to balance in-office collaboration with remote work flexibility. This approach not only enhances work-life balance but also allows us to leverage the full potential of our diverse and talented workforce.Interior DesignerLocation: LondonSummaryOur London studio is seeking to expand our team with an Interior Designer. In this role, you will be essential in delivering commercial workplace solutions to our clients, from initial concept through to project completion. You will be pivotal in crafting high-quality designs for pitches and tenders, coordinating project consultants, and ensuring the delivery of inspiring workplaces that adhere to Unispace’s global standards and innovative design philosophy.Key Responsibilities (Include but are not limited to):Design & Documentation: Provide thorough interior design packages including material selection, finishes, and detailed joinery documentation.Commercial Acumen: Exhibit a strong grasp of budgets and BOQs, managing oneself towards profitability targets and assisting in the management of fees and proposals.Strategic Support: Assist senior leaders and Principals with project briefs and conduct design reviews at critical project milestones.Cross-Disciplinary Collaboration: Work collaboratively with architects, engineers, and other disciplines to ensure cohesive project execution.

Join our innovative team at cint as a Product Designer and play a pivotal role in shaping the future of our products. We are seeking a creative and detail-oriented designer who is passionate about creating user-centered designs. This is an opportunity to contribute to a dynamic environment where your ideas will be valued and implemented.

Join Oliver as an Integrated Designer, where creativity meets innovation. We are looking for a talented designer who thrives on collaboration and is ready to contribute to diverse projects. You will play a crucial role in shaping visual concepts and executing designs that resonate with our clients' brand identities.

Your Future Awaits: Join Runway EastAt Runway East, we believe that the workplace should inspire creativity and collaboration, not boredom. Since our inception in 2014, we have transformed the concept of traditional offices, offering innovative and flexible workspaces across London, Bristol, and Brighton. With 14 unique locations designed for teams of all sizes, we provide a vibrant environment complete with perks like on-demand dogs and our legendary Friday drinks trolley.Our team enjoys exceptional benefits, including private healthcare and exciting team trips abroad. As a certified B Corp, we prioritize making a positive impact on the planet and our communities.With a strong brand and a dedicated customer base, we are ready to adapt to the evolving needs of work post-COVID. Join us in shaping the future of flexible work!Role Overview: Your Design JourneyWe are seeking our inaugural in-house Designer to lead the aesthetic vision of Runway East's spaces.In this dynamic role, your primary responsibilities will include:Designing New Locations - Collaborate with D&B contractors and their design teams on site fit-outs. Act as the design lead on the client side, assessing proposals, challenging concepts, and safeguarding our brand identity.FF&E Specification - Choose and specify furniture, fixtures, and equipment for new sites, refreshes, and modifications. Cultivate supplier relationships while balancing aesthetics, durability, budget, and lead times.Cosmetic Upgrades - Strategize and execute aesthetic enhancements across our portfolio, including paint, signage, furnishings, and lighting. Identify areas for improvement, develop design schemes, and partner with our projects team to implement them.Space Planning Management - Brief and oversee our outsourced space planning agency. Analyze layouts for efficiency, user experience, and commercial viability.This position is based in our Covent Garden office, requiring 4 days a week. We are open to part-time candidates and flexible work arrangements.

About the Role airapps is looking for a Creative Designer in the London Metropolitan Area. This role centers on producing visual content that connects with our audience and strengthens our brand. Expect to work across multiple platforms, shaping a consistent look and feel for our products and communications. What You Will Do Design visuals that capture attention and reflect our brand identity Create assets for digital channels, marketing campaigns, and product interfaces Maintain consistency in style and messaging across all touchpoints What We Value Strong creative instincts paired with technical design skills Ability to adapt designs for different platforms and audiences Attention to detail and a drive for high-quality visual output

Role overview Debenhams Group seeks a Design Manager in London to shape design strategy and execution. This role plays a key part in keeping the brand visually distinctive within the competitive retail sector. What you will do Lead design projects that align with business goals Work closely with teams from different areas to deliver creative solutions Uphold and develop the brand’s visual identity Location The position is based in London, England, United Kingdom.

About On Running AG On Running AG blends sportswear innovation with storytelling, aiming to reshape how athletes and consumers experience apparel. The company focuses on creating immersive physical experiences that reflect its brand identity, bringing global campaigns to life in retail spaces across Europe, the Middle East, and Africa (EMEA). Role Overview: Senior Specialist - Spatial Designer (Production Designer) Based in London or Zurich, this role centers on adapting and executing On's global brand campaigns for the EMEA retail network. The Senior Specialist will shape impactful retail experiences by tailoring design and storytelling to local audiences, ensuring each activation resonates with the brand's vision. What You Will Do Adapt global campaigns for EMEA, customizing creative concepts to deliver memorable retail experiences. Apply 3D design skills to translate creative ideas into regionally relevant retail activations across all spatial touchpoints. Lead campaign activations for new store openings, pop-up shops, and special events within the retail network. Work closely with external agencies, providing clear direction and managing feedback to achieve high-quality, scalable campaign implementation. Collaborate with global and regional teams in Visual Experience, Retail, Marketing, and Production to ensure a unified brand presence. Encourage creative problem-solving and challenge standard approaches to develop innovative retail environments. What We’re Looking For At least 3 years of experience in campaign or retail experience design for a premium, multi-door direct-to-consumer brand. A portfolio demonstrating technical ability in 3D design, drawing, and rendering, with examples from retail environments such as window displays, in-store layouts, and pop-ups. An entrepreneurial, forward-thinking approach that pushes creative boundaries and translates ideas into tangible designs aligned with premium brand positioning. Proven skill in managing multiple projects at once, consistently delivering precise, high-quality work under tight deadlines. Experience guiding agencies or partners to realize complex designs at scale, turning brand vision into actionable plans. Strong collaboration skills within complex organizations, working seamlessly with both global and regional teams.

The Deputy Design Manager at Vitabiotics will work from North West London (NW2 7HF) on a hybrid schedule: three days in the office and two days remote each week. The role offers a salary between £55,000 and £60,000 per year, with working hours from Monday to Friday, 9:00 AM to 6:00 PM, including a one-hour lunch break. Key responsibilities Collaborate with internal teams to design packaging, point of sale materials, advertising, and other print collateral. Oversee design projects from initial layout through to final artwork, managing proofing and approvals. Develop and update packaging artwork and support marketing campaigns. Create visuals for new product launches, including photo retouching and preparing product pack shots. Adapt creative assets for various formats, such as out-of-home digital billboards. Coordinate with other departments to maintain design consistency across all projects. Assist the Head of Graphic Design with administrative tasks and improvements to department processes. Act as a deputy for the Head of Graphic Design when needed. This role focuses on supporting Vitabiotics’ visual identity across packaging and marketing materials, ensuring quality and consistency in all design outputs. The Deputy Design Manager will play a key part in delivering creative solutions for both established and new products, while also contributing to the smooth running of the design department.