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Senior User Researcher jobs in London

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companyHitachi Solutions Europe logo
Senior User Researcher

Hitachi Solutions Europe

Full-time|On-site|London

The RoleWe are seeking a highly skilled Senior User Researcher to join our User-Centred Design (UCD) practice. In this pivotal role, you will collaborate with multidisciplinary teams to deliver intricate digital transformation projects across both public and private sectors. Your expertise will be essential in understanding genuine user needs, behaviors, and contexts, ensuring that these insights influence decisions throughout the design and delivery processes.This position involves engaging across the complete lifecycle of digital services, from initial problem exploration and discovery through to design, delivery, and ongoing service enhancement.As a Senior User Researcher, you will work closely with designers, project managers, product managers, engineers, and stakeholders to ensure that services and products are based on solid evidence and a deep comprehension of users.Key ResponsibilitiesResearch Strategy and PlanningDesign and implement research activities to help teams discern user needs, behaviors, and pain points.Select suitable research methods based on the identified problem and the delivery phase.Contribute to the formulation of research strategies for complex products or services.Guarantee that research activities support evidence-based decision-making within delivery teams.Conducting and Synthesizing ResearchCarry out qualitative and quantitative research using a variety of methods.Analyze and synthesize research findings to extract valuable insights.Translate research outcomes into actionable recommendations that influence product and service decisions.Assist teams in understanding the implications of research insights for design and delivery.Working Across the Delivery LifecycleParticipate in early problem exploration and discovery initiatives.Support design and delivery teams in testing concepts and validating design choices.Ensure that research insights continue to inform enhancements after services go live.Assist teams in developing a sustained understanding of user needs as services evolve.Collaboration and ConsultingCollaborate closely with designers, service designers, engineers, project managers, and product managers within multidisciplinary teams.Facilitate research activities with stakeholders and aid teams in interpreting research findings.Communicate insights effectively to both technical and non-technical audiences.Support teams in making decisions grounded in evidence and user insights.Contributing to Design PracticeChampion user-centered and evidence-based methodologies within delivery teams.Promote ethical research practices and inclusive research approaches.Mentor less experienced researchers when applicable.Contribute to the enhancement of research practices and knowledge sharing within the UCD team.

Mar 9, 2026
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companyNetcompany1 logo
Full-time|On-site|London

Join our innovative team at Netcompany1 as a Senior User Researcher, where your expertise will shape user experiences and drive product design. You will engage with users to uncover valuable insights, guiding our development processes and enhancing the usability of our digital solutions.The ideal candidate is passionate about user-centered design and has a proven track record in conducting comprehensive user research. You will collaborate closely with cross-functional teams to ensure that user feedback is effectively integrated into our products.

Jan 19, 2026
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companyVersion1 logo
Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast

Join Version1 as a Senior User Researcher and play a pivotal role in shaping user experience across our digital, data, and cloud platforms. You will conduct in-depth research, analyze user behavior, and provide actionable insights that drive product development and enhance user satisfaction.

Dec 2, 2025
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companyFaculty logo
Full-time|On-site|London

Faculty, established in 2014, develops AI solutions with a clear focus on serving people. The team has worked with more than 350 clients worldwide, consistently placing human needs at the core of their projects. Examples of Faculty’s work can be found here. Instead of chasing every new trend, Faculty prioritizes responsible and meaningful progress in AI. Clients come from a wide range of sectors, including government, finance, retail, energy, life sciences, and defense. This careful approach has shaped Faculty’s reputation and growth. The company is expanding and seeks people who are curious and motivated to use technology for real-world impact. At Faculty, employees help build AI applications that make a difference in society. Public Services Team The Public Services Business Unit applies AI to improve public life. Projects include supporting government decision-making, streamlining NHS operations, and reducing administrative burdens. The team leads major initiatives that influence public sector outcomes. Some projects involve government clients, so eligibility for UK Security Clearance (SC) may be required. There may also be occasions when on-site work is necessary. Role overview The Senior User Researcher plays a key role in building Faculty’s user research function. This position leads research for high-profile public sector AI projects, managing the entire research cycle from discovery through to delivery. Ensuring solutions meet GDS Service Standards and address real user needs is essential. Main responsibilities include developing ethical research methods and mentoring teams to strengthen the company’s research culture. This role helps define how human-centered AI is created for government applications.

Apr 22, 2026
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companyLyst logo
Full-time|On-site|London, England, United Kingdom

Lyst is a cutting-edge global fashion shopping platform, initiated in London in 2010, serving over 160 million shoppers annually. We provide a vast selection of premium and luxury fashion items in one convenient location, showcasing collections from 27,000 leading brands and retailers worldwide. In 2025, Lyst formed a strategic alliance with Zozo, the operators of Zozotown, Japan's foremost fashion e-commerce platform. This collaboration signifies an exciting new chapter for Lyst as we enhance our vision and jointly leverage AI and technology to redefine the future of fashion shopping.At Lyst, our customer-centric approach drives us to enhance the search and discovery experience, ensuring it is inspiring, fulfilling, and personalized. We recognize the excitement of fashion yet understand that shopping for it can often be frustrating. Through the integration of technology, data, and creativity, we aim to elevate the shopping experience, offering greater joy, expanded choices, and minimized disappointments. Our mission is to empower fashion shoppers to make informed decisions while assisting fashion partners in reaching their ideal audiences as the premier destination for all fashion enthusiasts.The RoleWe are on the lookout for a Senior User Researcher to enhance the role of customer insights in shaping product strategies at Lyst.This position is hands-on, involving the execution of high-quality usability and opportunity research in close collaboration with product teams. The role also encompasses ownership of research enablement—establishing frameworks, tools, and methodologies that allow teams to operate more efficiently and alleviate bottlenecks.Key ResponsibilitiesDeliver Applied Research for Product TeamsPlan and conduct usability tests, interviews, and opportunity assessmentsUtilize platforms like UserTesting.com for rapid evaluative research that supports delivery teamsDesign and oversee surveys from start to finish, with proficiency in tools like SurveyMonkeyCollaborate with designers and product managers to define learning objectives early in the processTranslate findings into clear, actionable insights for product developmentEstablish Scalable Research FoundationsCreate and manage concise playbooks and templates for routine testingDevelop shared standards for quality, ethics, and consistency, coaching teams on their applicationPromote the adoption of consistent research practices to minimize reliance on centralized supportBuild Knowledge Systems and Insight RepositoriesMaintain effective knowledge workflows using tools like Notion or NotebookLLMDevise practical methods for capturing and reusing insights across teamsEmpower Teams Over TimeAssist teams in implementing safe and lightweight customer testing approachesMitigate bottlenecks by supporting others in mastering fundamental practicesSynthesize insights to ensure they accumulate rather than disperseCollaborate with Product Design by advising on prototype fidelity and testing preparedness, ideally with practical knowledge of research processes.

Mar 6, 2026
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companyhellokindred logo
Full-time|On-site|London

hellokindred is seeking a User Researcher based in London. This position centers on uncovering user needs and behaviors to help shape product decisions and improve the overall user experience. Role overview The User Researcher will design and carry out both qualitative and quantitative research studies. Insights gathered from these studies will directly inform product development and guide teams toward solutions that better serve users. What you will do Plan and execute research projects using a mix of qualitative and quantitative methods Analyze findings to identify patterns and actionable insights Share research outcomes with product teams to support user-centered design Location This role is based in London.

Apr 28, 2026
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companyExperian logo
Full-time|On-site|London

We are seeking a passionate User Researcher to join our dynamic team at Experian in London. As a User Researcher, you will play a critical role in understanding user needs and translating insights into actionable recommendations. This is an exciting opportunity to contribute to innovative projects that impact millions of users worldwide.

Apr 10, 2026
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companyVersion1 logo
Full-time|On-site|London, Birmingham, Manchester, Newcastle upon Tyne, Edinburgh, Belfast

Join Version1 as a User Researcher and contribute to innovative digital solutions across various sectors. As part of our team, you will engage with users to gather insights that shape our digital products, ensuring they meet user needs effectively. This is an exciting opportunity for those who are passionate about user experience and research methodologies.

Jan 5, 2026
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company
Full-time|On-site|London, Mayfair

Join Unity Advisory as a User Experience (UX) Researcher and play a pivotal role in enhancing our clients' digital experiences. We are looking for an innovative and analytical individual who is passionate about understanding user needs and translating them into actionable insights. You will conduct qualitative and quantitative research, collaborate with cross-functional teams, and apply your findings to improve product design and user satisfaction.

Apr 9, 2026
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companyTripadvisor Inc. logo
Full-time|Hybrid|London

Senior UX Researcher | Experiences About Tripadvisor The Tripadvisor Group is dedicated to connecting individuals with unforgettable experiences, aspiring to be the world’s most reliable source for travel and exploration. We utilize our extensive brands, advanced technology, and unique capabilities to engage our global audience with partners through rich content, travel insights, and dynamic marketplaces for experiences, accommodations, dining, and other travel categories. Our portfolio encompasses renowned travel brands and businesses, including Tripadvisor, Viator, and TheFork. As a Senior UX Researcher at Tripadvisor, you will serve as the key insights partner for our B2C Product Details Page (PDP) across Viator and Tripadvisor—where millions of travelers make decisions on their next journey. Reporting directly to the Director of Product Design & Research, you will elevate the standard of our research practices. You will expertly combine qualitative insights with Voice of Customer (VoC) feedback and behavioral analytics, transforming them into actionable recommendations that shape our product roadmap in a complex and diverse global market. The ideal candidate will possess over 6 years of hands-on qualitative and quantitative research experience in a professional setting, have a passion for research and travel, thrive in a fast-paced environment, and be eager to collaborate with a variety of skilled cross-functional teams. If you are enthusiastic about UX research and want to see your contributions lead to tangible real-world outcomes, we invite you to join our team. Job Location: Hybrid This role requires 1-2 days per month in our London or Oxford office.

Mar 24, 2026
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companyflohealth logo
Full-time|On-site|London

Join flohealth as a Senior UX Researcher and play a key role in shaping the user experience for our innovative health solutions. You will lead research initiatives, utilizing a variety of qualitative and quantitative methods to gather insights that drive product design and enhance user satisfaction.Your expertise will influence the development of our products, ensuring they meet the needs and expectations of our diverse user base. Collaborate closely with cross-functional teams including product managers, designers, and developers to translate research findings into actionable recommendations.

Apr 7, 2026
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companyAnaplan logo
Full-time|On-site|London, United Kingdom

Anaplan develops an AI-powered scenario planning and analysis platform used by more than 2,400 companies worldwide, including well-known organizations such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. The team brings together people from around the world, united by a focus on customer success and a culture that values diverse perspectives, leadership at every level, and celebrating achievements. Role overview The Senior UX Researcher will join Anaplan’s global User Experience team in London. This group partners with colleagues in London, San Francisco, and New York, working within the Global Product and Technology organization. The team’s mission is to champion outstanding user experiences by grounding decisions in a deep understanding of user needs and challenges. This role focuses on uncovering actionable insights about users and sharing findings in ways that build empathy and drive improvements. The Senior UX Researcher collaborates closely with cross-functional partners to ensure research informs each stage of the product development process. What you will do Conduct research to identify user needs, behaviors, and pain points. Translate research findings into clear, compelling stories that inspire action. Work with designers, product managers, and engineers across global offices. Facilitate workshops and create artifacts to embed research into product development. Support a culture of data-driven, user-centered decision-making. Team highlights Commitment to customer success and ongoing improvement. Values-driven culture that encourages ambitious goals and celebrates achievements. Focus on supporting each team member’s growth and development. Global collaboration with talented designers and researchers. Location This position is based in London, United Kingdom, and involves collaboration with international teams.

Apr 22, 2026
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company
Full-time|On-site|London, England, United Kingdom

About the RoleJoin Woozle Research as an Associate Director in our dynamic London or Glasgow office. This pivotal leadership role is designed for seasoned professionals eager to influence high-caliber primary research utilized by leading hedge funds, private equity firms, and consultancies worldwide.Your key responsibilities include leading a team of Analysts and Associates, ensuring our deliverables consistently surpass client expectations, and nurturing lasting partnerships with investors and decision-makers.If you are passionate about guiding teams, enhancing client relationships, and delivering impactful market insights, we want to hear from you!

Feb 11, 2026
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companyAKQA logo
Contract|Hybrid|London

AKQA, a proud member of WPP, is dedicated to the innovative fusion of art and technology to craft exceptional ideas, products, and services. We specialize in designing digital experiences that are not only functional but also thoughtfully considered, where every interaction has significance and every detail is meticulously crafted.Our Experience Designers excel in demystifying complexity. They harness human insights, systems thinking, and expert craftsmanship to develop intuitive, aesthetically pleasing experiences that are seamless at every touchpoint.As a Senior User Experience Designer, you will be instrumental in shaping comprehensive digital experiences, guiding projects from initial concept to final delivery. You will establish the structure, logic, and flow of products and platforms, ensuring they are straightforward, coherent, and meaningful for users.In this role, you will collaborate within an embedded client team, creating experiences that enhance global platforms and product narratives, while skillfully balancing user needs, business objectives, and technical limitations.This position is with AKQA, embedded within a client team, and requires onsite collaboration in the client studio three days a week.This is a fixed-term contract lasting 6–9 months, offered on a hybrid work basis.

Mar 19, 2026
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companyAnaplan logo
Full-time|On-site|London, United Kingdom

Anaplan develops AI-powered scenario planning and analysis tools used by more than 2,400 companies worldwide, including well-known names such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer. The platform helps organizations make informed decisions and adapt quickly to change. The London-based team values collaboration, diverse viewpoints, and ambitious goals. Leadership and initiative are encouraged at every level, with a focus on strategy, shared values, and consistent execution. Role overview The Senior User Experience Designer will join Anaplan’s global UX team in London. The position centers on creating intuitive, data-rich, and scalable experiences for enterprise planning, spanning finance, operations, and strategic functions. What you will do Lead design projects for major areas of the Anaplan platform Work closely with product, engineering, and research teams to address complex user challenges Serve as design lead within your domain, shaping standards and best practices Mentor and support other designers as the team expands Manage projects from initial concept through final delivery Who thrives here This role fits designers who enjoy full project ownership and are ready to grow into greater leadership within cross-functional teams. Location London, United Kingdom

Apr 22, 2026
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companyThe Economist Group logo
Full-time|On-site|London - Commercial

About UsAt The Economist Group (TEG), our mission is to drive progress and foster innovation, independence, and rigor across our diverse business sectors. We empower individuals and organizations to navigate the complex challenges facing our world through analytical insights and evidence-based research.Operating in 170 countries, our renowned brands—The Economist, Economist Impact, Economist Intelligence, and Economist Education—deliver valuable analysis and insights to our subscribers and clients, cementing our reputation for excellence and integrity.The Senior Research Manager will spearhead The Economist’s B2C Research function, acting as a trusted advisor to senior stakeholders to support impactful strategic decision-making. This role involves leading a dedicated team to deliver top-tier research that yields actionable insights into audiences, brands, and market categories.The primary goal of this position is to cultivate a high-performing team that fosters deep partnerships with senior executives, crafting compelling narratives that drive strategic business actions. Additionally, the Senior Research Manager will re-envision the Research function, leveraging AI to enhance the timeliness, rigor, and impact of insights.Direct Reports: 3 Lead ResearchersMeasures of SuccessQualitative Measures:Trusted Adviser Status: The extent to which the Senior Research Manager and their team are proactively consulted on complex strategic questions rather than being reactive order-takers.Influence & Relationship Strength: The ability to forge strong partnerships with business stakeholders to understand their core challenges and influence decision-making.Insight Narrative Quality and Impact: The effectiveness of storytelling and the creation of impactful narratives that lead to definitive business actions.Focus on Excellence: The degree to which the team is recognized as a leader in excellence, setting and achieving the highest standards in quality, pace, innovation, and expertise.

Mar 31, 2026
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companyUtility Warehouse Limited logo
Senior UX Researcher

Utility Warehouse Limited

Full-time|On-site|London

Role Overview Utility Warehouse Limited is looking for a Senior UX Researcher based in London. This position leads user research projects and works closely with product managers and designers to shape our user experience. The Senior UX Researcher turns research findings into clear design recommendations, helping the team create solutions that address real user needs and improve customer satisfaction.

Apr 17, 2026
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company
Full-time|Hybrid|London

Teza Technologies is actively seeking a highly skilled Senior Quantitative Researcher to become an integral part of our Options stream. This position calls for exceptional analytical capabilities, a steadfast dedication to excellence, and a fervor for identifying hidden patterns within data sets. If you are motivated by intellectual challenges and excel in tackling intricate problems, this role provides an extraordinary opportunity to advance your career.Our team cherishes determination, precision, and the capacity for both critical and creative thinking. Although the work is rigorous, the rewards are substantial, impacting your contributions and facilitating your growth in our collaborative, high-performance environment. We value autonomy and offer the freedom to develop cutting-edge algorithms in finance while emphasizing the vital aspect of effective communication.LocationLondon, UK (Hybrid mode with a requirement of 3 days in-office)Key ResponsibilitiesSpearhead the research and development of systematic options trading strategies across both US and global markets.Utilize advanced options pricing models, volatility surface modeling, and risk-neutral frameworks to generate alpha.Perform rigorous backtesting, stress testing, and statistical validation of strategies.Collaborate with technologists to translate research into production-ready trading systems with robust execution.Refine portfolio construction and risk management frameworks for options books.Contribute to the advancement of Teza’s options research platform, infusing innovation into live strategies.Mentor junior researchers and drive the continuous enhancement of research practices, infrastructure, and tools.Basic RequirementsDegree in Physics, Mathematics, Computer Science, Engineering, or another technical discipline.Strong mathematical skills in statistics, linear algebra, optimization, etc.A minimum of 4 years of quantitative research or trading experience in systematic trading.Extensive expertise in options, including volatility surface and derivatives pricing methods.Proficient programming skills in Python, with experience managing large, complex datasets.Solid understanding of risk management principles in derivatives trading.Ability to collaborate effectively across research and technology teams.

Sep 11, 2025
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company
Full-time|On-site|London, England, United Kingdom

This Senior Research & Operations Technician role is based at Orchard Therapeutics' research facility in Hammersmith, London, and reports to the Executive Director of Translational Research. The position supports the Translational Research & Development teams, focusing on laboratory operations and technical oversight within the field of gene-modified hematopoietic stem cell (HSC) therapies. Role overview The technician manages core activities related to Lentiviral vector and Cell & Gene therapy analytical methods. Responsibilities include operational laboratory management and ensuring the smooth functioning of research infrastructure. The role requires a strong background in molecular biology and analytical techniques, with a preference for experience in Lentiviral vector production and the cell and gene therapy sector. Key responsibilities Lead and optimize daily operations and infrastructure of the research laboratories to support R&D objectives. Manage and mentor the Translational Research Core Technical team, including assignment distribution, training, and staff development. Uphold quality and safety standards in the research environment. Collaborate with Translational Research Leadership, Facility Management, and Global Technical Operations to develop and implement laboratory policies and procedures. Monitor compliance and contribute to continuous improvements in research quality, data integrity, and laboratory practices. Requirements Solid foundation in molecular biology and analytical methods. Experience in Lentiviral vector production and cell & gene therapy is strongly preferred. Demonstrated ability to lead and mentor technical staff. This position plays a central role in supporting Orchard Therapeutics' mission to advance gene therapy for rare genetic disorders through strong laboratory management and technical leadership.

Apr 29, 2026
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companyFaculty logo
Full-time|On-site|London

Why Join Faculty?Founded in 2014, Faculty is at the forefront of artificial intelligence, believing it to be the most transformative technology of our era. Over the years, we have partnered with more than 350 clients globally, enhancing their performance through human-centered AI solutions. Our tangible impact can be explored here.We prioritize genuine innovation over fleeting trends. Our commitment lies in developing and implementing responsible AI that significantly influences outcomes. Our diverse clientele includes sectors such as government, finance, retail, energy, life sciences, and defense, all of whom benefit from our profound expertise in technology, product development, and delivery.Our rapidly expanding business and reputation drive us to seek individuals who share our passion for intellectual exploration and aspire to create a positive technological legacy.AI is a groundbreaking technology; at Faculty, you will have the freedom to conceive its most impactful applications and bring them to fruition.About Our TeamThe Research team at Faculty is dedicated to critical red teaming and developing evaluations for misuse capabilities in sensitive domains, including CBRN, cybersecurity, and international security. We collaborate with leading frontier model developers and national safety institutes, and our contributions have been recognized in OpenAI's system card for o1.We also engage in fundamental technical research focused on mitigation strategies, with our findings presented at peer-reviewed conferences and shared with national security organizations. Additionally, we create evaluations for model developers across various safety-related areas, highlighting our comprehensive expertise in the safety domain.Role OverviewWe are in search of a Senior Research Scientist to join our high-impact R&D team. You will spearhead innovative research that enhances scientific understanding and drives our goal of developing safe AI systems. This is a vital role within a small, empowered team that conducts essential red teaming and evaluations for frontier models in sensitive fields such as cybersecurity and national security, allowing you to influence the future of safe AI deployment in real-world scenarios.

Nov 12, 2025

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