Senior Technical Support Engineer At Deepl London jobs in London – Browse 10,514 openings on RoboApply Jobs

Senior Technical Support Engineer At Deepl London jobs in London

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companyDeepL logo
Full-time|On-site|London

Join the DeepL TeamDeepL is a pioneering AI product and research company dedicated to creating secure, intelligent solutions for intricate business challenges. Our Language AI platform is trusted by over 200,000 business clients and millions of individuals in 228 markets worldwide, facilitating human-like translations, enhanced writing, and real-time voice translation.Established in 2017 by CEO Jaroslaw "Jarek" Kutylowski, our team has grown to over 1,000 enthusiastic employees, backed by prestigious investors like Benchmark, IVP, and Index Ventures.Our mission is to lead globally in reliable, intelligent AI technology, creating products that enhance communication, foster connections, and make impactful changes. We are on the lookout for talented individuals like you to join us on this exciting journey. If you're eager to influence the future of AI and advance your career in a dynamic, purpose-driven setting, DeepL is where you belong.What Makes Us UniqueAt DeepL, we combine state-of-the-art AI technology with meaningful work and a culture that nurtures personal growth. Our team consists of innovators, researchers, and creators united by a common goal: to empower individuals by making work simpler, smarter, and more connected.Feedback from our employees about working at DeepL is overwhelmingly positive, likely due to our technology that enhances communication for millions or the trust, curiosity, and care that define our culture.Joining DeepL means becoming part of a team committed to innovation, growth, and well-being. Explore more about life at DeepL on our LinkedIn, Instagram, and our Blog.About the RoleWe are seeking a Senior Technical Support Engineer to join our Customer Support team. In this role, you will handle our most intricate support cases related to our API and enterprise products. You will act as the escalation point for issues surrounding authentication, provisioning, integrations, and complex product functionalities. As our enterprise business continues to grow, this role will be vital in bridging customer needs with our Engineering and Product teams.

Apr 10, 2026
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companyDeepL SE logo
Full-time|On-site|London

Join the DeepL TeamDeepL is a pioneering global AI product and research firm dedicated to crafting secure and intelligent solutions for complex business challenges. Trusted by over 200,000 business clients and millions of individuals across 228 markets, DeepL's Language AI platform offers human-like translations, enhanced writing, and real-time voice translation.Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL has grown to over 1,000 enthusiastic employees, backed by esteemed investors such as Benchmark, IVP, and Index Ventures.Our vision is to become the global leader in reliable and intelligent AI technology, developing products that facilitate better communication, forge connections, and make a significant impact. We invite talented individuals to join us on this exciting journey. If you are eager to shape the future of AI and advance your career in a dynamic, purpose-driven setting, DeepL is the perfect place for you.Why DeepL Stands OutOur unique combination of cutting-edge AI technology, meaningful work, and a culture where individuals truly flourish sets us apart. We are a collective of innovators, researchers, and creators, united by a common goal to unlock human potential by simplifying, enhancing, and connecting work processes.Feedback from our team members about working at DeepL is overwhelmingly positive, likely due to our technology's ability to improve communication and productivity for millions, as well as the trust, curiosity, and care that characterize our culture.Being part of DeepL means joining a team committed to innovation, growth, and well-being. Learn more about life at DeepL on LinkedIn, Instagram, and our Blog.About the RoleAs we continue to enhance our Salesforce platform to better serve our go-to-market operations, we are looking for a hands-on Salesforce Engineer. This role will focus on developing and maintaining reliable solutions within Salesforce, as well as supporting integrations across the GTM systems landscape.In this position, you will primarily engage in Salesforce development and configuration, contributing solutions that elevate GTM efficiency and data quality. You will closely collaborate with senior engineers, the Salesforce Manager, and cross-functional stakeholders to implement clearly defined designs and adhere to established platform standards.

Mar 20, 2026
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companyDeepL logo
Full-time|On-site|London

Join the DeepL TeamDeepL is a pioneering global AI product and research organization dedicated to delivering secure and intelligent solutions for intricate business challenges. Our Language AI platform is relied upon by over 200,000 businesses and millions of individuals across 228 markets worldwide, providing human-like translations, enhanced writing capabilities, and real-time voice translation. Building on our legacy of innovation, quality, and security, we are broadening our scope beyond language solutions, introducing tools like DeepL Agent, an autonomous AI assistant aimed at revolutionizing workflows for businesses and knowledge professionals.Our vision is to establish ourselves as the global frontrunner in trustworthy, intelligent AI technology, creating products that elevate communication, strengthen connections, and leave a lasting impact. We are in search of talented individuals like you to embark on this exciting journey. If you are eager to influence the future of AI and advance your career in a dynamic, purpose-driven environment, DeepL is the ideal place for you.What Makes Us UniqueWhat distinguishes DeepL is our fusion of cutting-edge AI technology, meaningful work, and a culture that nurtures growth. Our team comprises innovators, researchers, and creators united by a common goal: to unlock human potential by simplifying, enhancing, and connecting work.Feedback about the DeepL workplace is overwhelmingly positive, likely due to our groundbreaking technology that enhances communication and productivity for countless individuals and organizations. Our culture is rooted in trust, curiosity, and care.Being part of DeepL signifies joining a team committed to innovation, growth, and well-being. Explore more about life at DeepL on our LinkedIn, Instagram, and Blog.About the Technical Solutions Team***Note: Proficiency in German is a prerequisite. Candidates who do not indicate their German language skills on their CV will not be considered.As part of the Technical Solutions Management team, you will...

Feb 24, 2026
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companyDeepL SE logo
Full-time|On-site|London

Join DeepL as a Customer Success ManagerAt DeepL, we are at the forefront of AI innovation, dedicated to developing intelligent solutions that address complex business challenges. Our Language AI platform is trusted by over 200,000 businesses and millions of individuals across 228 markets for its human-like translation capabilities, enhanced writing tools, and real-time voice translation. We are continually expanding our offerings, including the DeepL Agent, an AI assistant designed to revolutionize how businesses operate.Founded in 2017 by CEO Jarek Kutylowski, DeepL has rapidly grown to a team of over 1,000 passionate individuals backed by prestigious investors like Benchmark, IVP, and Index Ventures. Our mission is to lead in trusted AI technology, fostering better communication and meaningful connections worldwide.Why DeepL Stands OutOur unique blend of advanced AI technology, purposeful work, and a thriving culture sets us apart. We are a community of innovators and creators, driven by a shared vision to unlock human potential and simplify work processes. The positive feedback we receive about our workplace culture reflects our commitment to trust, curiosity, and care.Becoming a part of DeepL means joining a team dedicated to innovation, growth, and well-being. Explore more about life at DeepL on LinkedIn, Instagram, and our Blog.The RoleAs a Customer Success Manager within our Growth Segment of the Scale Team, you will play a vital role in nurturing and expanding relationships with our valued customers, ensuring they remain integral to our portfolio.

Feb 12, 2026
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companyDeepL SE logo
Full-time|On-site|London

Join DeepLDeepL is a pioneering global AI product and research company dedicated to developing secure and intelligent solutions for intricate business challenges. Trusted by over 200,000 business clients and millions of individuals in 228 markets worldwide, DeepL's Language AI platform excels in human-like translation, enhanced writing, and real-time voice translation.Founded in 2017 by CEO Jaroslaw “Jarek” Kutylowski, DeepL has grown to over 1,000 enthusiastic employees, backed by renowned investors such as Benchmark, IVP, and Index Ventures.Our ambition is to lead the global market in reliable, intelligent AI technologies, crafting products that enhance communication, nurture connections, and generate meaningful impacts. We are on the lookout for talented individuals like you to embark on this journey with us. If you are eager to influence the future of AI and advance your career in a dynamic, purpose-driven environment, DeepL is the place for you.What Makes Us UniqueOur unique approach combines cutting-edge AI technology, impactful work, and a culture that nurtures personal growth. We are a collective of innovators, researchers, and creators united by a common goal: to unlock human potential by simplifying, enhancing, and connecting work processes.When we share insights about life at DeepL, the feedback is overwhelmingly positive. Whether it’s because of our technology that facilitates better communication and productivity for millions, or the trust, curiosity, and care that define our culture, our team thrives together.Joining DeepL means being part of a team committed to continuous innovation, growth, and well-being. Learn more about our culture on LinkedIn, Instagram, and our Blog.About the RoleAs a Senior Premium Support Specialist, you will be instrumental in providing high-level support to our Premium and Enterprise clients globally. You will adeptly troubleshoot complex issues, confidently manage escalations, and collaborate closely with internal teams to ensure effective resolutions and outstanding customer satisfaction. This position is perfect for someone who enjoys merging technical problem-solving with direct customer engagement and aims to significantly enhance the customer experience.

Apr 10, 2026
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companyzip logo
Full-time|On-site|London

Join zip as a Senior Technical Support Engineer and play a pivotal role in ensuring our customers receive unparalleled technical assistance. You will be responsible for troubleshooting complex issues, guiding customers through technical challenges, and providing exceptional support. This position requires a proactive and problem-solving mindset, as well as the ability to work collaboratively in a fast-paced environment.

Feb 25, 2026
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companyMetaview logo
Full-time|On-site|London

Metaview is a pioneering AI company dedicated to revolutionizing the recruitment process. Our innovative AI agents empower leading organizations to hire with unprecedented speed and accuracy, automating tedious tasks and enhancing human capabilities for clients such as Brex, Affirm, Deel, ElevenLabs, and Airtable.Founded by Siadhal and Shahriar, who gained invaluable experience scaling Uber and Palantir, we have successfully raised over $50 million from top-tier investors, with Google Ventures leading our Series B round. Our growth trajectory is impressive, with a 5x year-over-year increase, and our product has garnered enthusiastic feedback from customers. Our journey has been featured in prominent publications like Fortune, Forbes, TechCrunch, and The Times.As we embark on this exciting journey, we invite individuals who are eager to tackle challenging and rewarding work to join our team.How We OperateAt Metaview, we adhere to a core principle: velocity. This translates into:Optimizing our processes to accelerate learning and growth.Pursuing truly great work.Fostering open and direct communication with complete context.All while maintaining our hard-earned reputation for craftsmanship and quality.The RoleWe are establishing our inaugural dedicated technical support function to ensure our customers receive swift, expert troubleshooting and technical assistance on complex issues as we scale. As a Technical Support Engineer, you will become the authoritative expert on the inner workings of Metaview—analyzing logs, identifying patterns, and transforming unique issues into scalable solutions. You will collaborate closely with our Customer Success, Sales, and Engineering teams, taking ownership of internal tools and processes that enhance the efficiency of troubleshooting and promote self-service capabilities over time.Key Responsibilities Include:Assume full ownership of escalated technical issues, ensuring timely investigation and resolution.Utilize internal logs and tools to diagnose problems, pinpoint root causes, and effectively differentiate between configuration, customer environment, and product-related issues.Design and maintain streamlined internal tools that facilitate efficient troubleshooting processes.

Nov 24, 2025
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companyGigs logo
Full-time|On-site|London

About GigsAt Gigs, we are revolutionizing the mobile services landscape with our innovative operating system—a platform that enables tech companies to seamlessly integrate global connectivity into their products.Similar to how Stripe empowers businesses to implement payment solutions swiftly, Gigs allows platforms to effortlessly incorporate connectivity, bridging the gap between traditional telecom and modern technology. From fintech companies launching mobile services to HR platforms providing work phone plans, we streamline provisioning and simplify the complexities of telecom.Our team, consisting of around 100 talented individuals across the US and Europe, is supported by nearly $100 million in funding from illustrious investors such as Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, we attract early-stage engineers, product innovators, and business strategists from renowned organizations like Stripe, Airbnb, and Shopify, all working towards overcoming intricate technical and regulatory challenges to make connectivity truly seamless.If you are passionate about curiosity, creativity, and the opportunity to influence the future of telecom, we invite you to apply!Our Core ValuesWe thrive in a complex environment and are determined to solve significant challenges. We seek individuals who rise to the occasion when difficulties arise.Speed. We operate with agility and meet ambitious deadlines, treating every week as an opportunity.Ownership. If you notice an issue, take the initiative to resolve it. We value proactive problem-solving.Customer Obsession. Our customers’ success is our priority.Ambiguity. We are building pioneering technology in a multifaceted domain, relying on sound judgment and instinct for decision-making.First Principles. We question the status quo and strive to understand the reasoning behind established methods.The RoleAs a Technical Support Engineer, you will be the cornerstone of our technical support operations. Your commitment to excellence will shine through in every interaction—whether assisting business clients or end-users—demonstrating your ability to adapt to diverse perspectives. You won’t merely manage the support queue; you will take full ownership to ensure seamless operations.In this position, you will be the primary escalation point for intricate connectivity issues that challenge our Tier 1 partners, navigating the technical landscape with expertise.

Mar 31, 2026
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companyDeepL SE logo
Full-time|On-site|London

Join DeepL as a Senior Data ScientistDeepL is a pioneering AI product and research organization dedicated to crafting secure, intelligent solutions to tackle complex business challenges. With a clientele of over 200,000 businesses and millions of users in 228 global markets, our Language AI platform is relied upon for its human-like translations, enhanced writing capabilities, and real-time voice translation.Founded in 2017 by CEO Jarek Kutylowski, DeepL now boasts a talented team of over 1,000 individuals and backing from esteemed investors like Benchmark, IVP, and Index Ventures. Our mission is to lead the global AI technology space by developing products that enhance communication, foster connections, and make a significant impact on society. We seek passionate professionals ready to innovate and grow their careers in a dynamic and purpose-driven environment.What Makes DeepL UniqueAt DeepL, we blend cutting-edge AI technology with meaningful work in a culture that champions individual growth. Our team of innovators, researchers, and creators shares a vision to unlock human potential by making work more efficient, smarter, and interconnected.Our employees frequently express positive sentiments about their experiences at DeepL, attributing it to our impactful technology and the values of trust, curiosity, and care that permeate our culture.Joining DeepL means becoming part of a dedicated team committed to innovation, growth, and employee well-being. Explore more about life at DeepL on our LinkedIn, Instagram, and Blog.

Feb 5, 2026
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companyDeepL SE logo
Full-time|On-site|London

Join the DeepL TeamDeepL is a pioneering global AI product and research firm dedicated to crafting secure and intelligent solutions that address intricate business challenges. With over 200,000 business clients and millions of users across 228 markets globally, our Language AI platform is trusted for its human-like translations, enhanced writing capabilities, and real-time voice translation. Building on a foundation of innovation, excellence, and security, we are expanding our offerings beyond language services to include the DeepL Agent—an autonomous AI assistant that revolutionizes the workflow for businesses and knowledge workers alike. Founded in 2017 by CEO Jarek Kutylowski, DeepL has grown to more than 1,000 dedicated employees and is backed by esteemed investors including Benchmark, IVP, and Index Ventures.Our vision is to establish ourselves as the global leader in reliable and intelligent AI technology, developing products that enhance communication, foster connections, and create a significant impact. We seek talented individuals like you to join us on this journey. If you're eager to influence the future of AI and advance your career in a dynamic, purpose-driven environment, DeepL is the place for you.What Makes Us UniqueOur distinctiveness lies in our combination of cutting-edge AI technology, meaningful work, and a culture that promotes personal and professional growth. Our team of innovators, researchers, and creators is united by the mission to unlock human potential by simplifying, enhancing, and connecting work processes.Feedback about working at DeepL is overwhelmingly positive, likely due to our technology that empowers millions to communicate and collaborate more effectively, alongside the trust, curiosity, and care that define our culture.By joining DeepL, you become part of a team committed to innovation, growth, and well-being. Explore more about life at DeepL on our LinkedIn, Instagram, and our Blog.About Our TeamAt DeepL, we are on an exhilarating journey to broaden our operations to meet our ambitious growth objectives. Central to this journey is our Sales team, a vital part of DeepL's strategy for market expansion and customer engagement.The ideal candidate will serve as the local technical expert and strategic advisor for our clients, helping them leverage our solutions for their success.

Dec 16, 2025
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companyChalk logo
Full-time|$50K/yr - $50K/yr|On-site|London

About ChalkChalk is revolutionizing the data platform landscape, enabling the next generation of machine learning applications. We dismantle the barriers of complexity, latency, and scalability that have historically limited ML capabilities. Our platform boasts Rust-speed performance paired with intuitive tools that developers adore. Leading organizations trust Chalk to tackle challenges such as preventing fraudulent credit card transactions, authenticating identities, and optimizing clean energy utilization. Recently, we secured a $50 million Series A, spearheaded by Felicis.About the RoleAs a Support Engineer at Chalk, you will serve as our primary technical support specialist, ensuring that customers enjoy outstanding experiences with our innovative products. You will engage directly with clients across diverse sectors including finance, healthcare, and e-commerce, assisting them in troubleshooting and optimizing their utilization of Chalk's platform. This position presents a unique opportunity to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant impact on customer satisfaction and product excellence.Your ResponsibilitiesDeliver front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues.Work in conjunction with Engineering to escalate and efficiently resolve complex issues.Cultivate comprehensive product knowledge to empower customers to derive maximum value from Chalk.Document solutions, develop knowledge-base articles, and share insights to mitigate future issues.Identify and propose enhancements to product reliability, usability, and customer satisfaction.Qualifications We're SeekingA technical background with experience in technical support or software engineering.Proficiency in Python and SQL.Robust troubleshooting, problem-solving, and analytical capabilities.Exceptional written and verbal communication skills.Ability to collaborate effectively with both technical and non-technical teams.Prior experience in customer-facing technical roles is highly desirable.Bachelor's degree in Computer Science or a related field.

Sep 26, 2025
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companySwap logo
Full-time|Hybrid|London

Senior Technical Support EngineerLocation: London (Hybrid)About SwapAt Swap, we are revolutionizing the landscape of modern commerce through our AI-native platform, which seamlessly integrates backend operations with innovative storefront experiences.Designed for brands eager to sell anything, anywhere, Swap centralizes global operations and empowers intelligent workflows, enabling businesses to make informed decisions with real-time data. Our comprehensive range of products includes solutions for cross-border transactions, tax management, returns handling, demand planning, and our state-of-the-art agentic storefront, providing merchants with full transparency and the confidence to act decisively.We are committed to fostering a workplace culture that champions clarity, creativity, and shared ownership as we redefine the future of global commerce.About the RoleAs a Senior Technical Support Engineer, you will serve as the principal technical liaison for complex customer issues, engaging with both frontend and backend systems, integrations, and data pipelines. This role is hands-on and customer-oriented, emphasizing in-depth troubleshooting, guiding technical implementations, and collaborating closely with Engineering, Product, and Customer Success teams to ensure swift resolutions and continuous improvements.You will tackle real-world challenges, enhance documentation and tools, and relay customer insights back into our product development. To excel in this position, you will need exceptional problem-solving abilities, clear and empathetic communication skills, a sense of ownership, curiosity, and the aptitude to juggle multiple priorities in a dynamic environment.Key ResponsibilitiesAct as the primary technical contact for customer-reported issues and provide assistance to merchants using Swap’s services.Investigate, triage, and resolve issues across frontend, backend, integrations, and data pipelines.Utilize logs, API responses, system behavior, and internal tools to diagnose root causes effectively.Guide customers through troubleshooting steps with friendly and actionable advice.Maintain comprehensive records of known issues, resolutions, and workarounds.Assist customers with technical setup, including APIs, webhooks, data pipelines, and system configuration.Support the deployment of custom workflows and integration patterns that align with Swap’s infrastructure.Provide assistance to customers utilizing e-commerce platforms such as Shopify and similar ecosystems.

Feb 13, 2026
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companyDeepL SE logo
Full-time|On-site|London

Join the DeepL TeamDeepL is a pioneering global AI product and research company committed to developing secure, intelligent solutions for intricate business challenges. Our Language AI platform, trusted by over 200,000 business clients and millions of individuals across 228 international markets, offers human-like translation, enhanced writing tools, and real-time voice translation. Building on a foundation of innovation and excellence, DeepL is also broadening its portfolio with cutting-edge products such as DeepL Agent, an autonomous AI assistant aimed at revolutionizing the productivity of businesses and knowledge workers. Founded in 2017 by CEO Jarek Kutylowski, DeepL now comprises a talented team of over 1,000 employees, supported by esteemed investors like Benchmark, IVP, and Index Ventures.Our mission is to establish ourselves as the global leader in trusted, intelligent AI technology, creating products that enhance communication, foster connections, and leave a significant impact. We invite talented individuals to join us on this journey. If you are prepared to influence the future of AI and advance your career in a dynamic, purpose-driven environment, DeepL is the place for you.What Makes Us UniqueWhat distinguishes us is our fusion of state-of-the-art AI technology, purposeful work, and a thriving culture. We are a community of innovators, researchers, and creators united by a common goal: to unlock human potential by simplifying, enhancing, and connecting work processes.Feedback about working at DeepL is overwhelmingly positive, likely due to our technology's ability to help millions communicate and work more effectively, and the trust, curiosity, and care that define our culture.Being part of DeepL means joining a team dedicated to innovation, growth, and well-being. Explore more about life at DeepL on our LinkedIn, Instagram, and our Blog.About DeepL VoiceDeepL Voice is at the forefront of real-time multilingual communication.Leveraging DeepL’s unparalleled translation quality, the Voice product line integrates Research, Engineering, Product, and Go-To-Market teams to provide real-time speech-to-speech interpretation for meetings, live discussions, and developer integrations.

Feb 5, 2026
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companyChalk Inc. logo
Full-time|On-site|London

About Chalk Chalk is revolutionizing the data platform for the next generation of machine learning applications. We eliminate the complexity, latency, and scalability hurdles that have historically limited ML capabilities. Our platform delivers Rust-speed performance combined with intuitive tools that developers appreciate. Major companies rely on Chalk for various applications, including preventing fraudulent credit card transactions, identity verification, and optimizing clean energy utilization. Recently, we secured a $50 million Series A funding round led by Felicis. About the Role As a Technical Support Engineer at Chalk, you will be the first point of contact for technical assistance, ensuring that our clients enjoy outstanding experiences with our products. You will engage directly with clients in various sectors, including finance, healthcare, and e-commerce, aiding them in troubleshooting and maximizing the efficiency of Chalk's platform. This position provides a unique chance to gain in-depth knowledge of our technology, collaborate closely with our Engineering and Forward Deployed Engineering teams, and make a significant contribution to customer satisfaction and product excellence. What You Will Do Deliver front-line technical support to Chalk customers, swiftly diagnosing and resolving technical issues. Work alongside the Engineering team to escalate and effectively address complex issues. Acquire comprehensive product knowledge to assist customers in deriving maximum value from Chalk. Document solutions, generate knowledge-base articles, and share insights to prevent recurring issues. Spot areas for enhancing product reliability, usability, and overall customer satisfaction. What We're Looking For A technical background with experience in technical support or software engineering. Proficiency in Python and SQL. Strong troubleshooting, problem-solving, and analytical skills. Exceptional written and verbal communication abilities. Capability to collaborate effectively with both technical and non-technical teams. Prior experience in customer-facing technical roles is highly desirable. Bachelor's degree in Computer Science or a related field.

Dec 4, 2025
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companyActuris logo
Full-time|Hybrid|London, England, United Kingdom

At Acturis, innovation is woven into our very fabric. Since our inception in 2000, founded in the humble garden shed of co-founder Theo Duchen, we have revolutionized insurance technology alongside former McKinsey partner David McDonald. From our startup roots, Acturis has evolved into a global leader in SaaS, reshaping the insurance landscape.Today, more than 100,000 users across 40+ countries trust our platform to enhance their business operations. By collaborating with brokers, insurers, and MGAs, we are continuously redefining modern insurance in both personal and commercial sectors.Recognized as a Great Place to Work® in 2026, Acturis blends the agility and innovative spirit of a startup with the robustness and reliability of an industry leader. Joining our team means becoming part of an environment where expertise is honored, ideas are rapidly implemented, and where talented individuals can make a significant impact from day one. As an EcoVadis Committed rated organization, we are dedicated to creating long-term value through sustainable and responsible practices.Your daily responsibilities will include:• Serving as a senior escalation point for resolving complex L2 issues across laptops, VDIs, servers, and enterprise platforms within a hybrid environment.• Enhancing endpoint management and cloud-integrated services using tools such as M365, Intune, PowerShell, and Atlassian platforms.• Implementing intricate system and infrastructure changes, conducting root cause analyses, and providing mentorship to junior engineers through technical guidance and documentation.We offer well-structured professional development, clear advancement opportunities, and genuine ownership, whether it involves leading projects, driving operational enhancements, or mentoring peers. You'll thrive in a collaborative atmosphere where high achievers progress swiftly.What you can look forward to:• A transparent career advancement structure, regular feedback, and annual performance evaluations.• Opportunities to spearhead cross-functional initiatives, influence tooling and support practices, and assist in the growth of junior team members.• Comprehensive onboarding, ongoing professional development, and access to training and certification pathways.

Apr 13, 2026
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companyActuris logo
Full-time|On-site|London, England, United Kingdom

At Acturis, innovation is not just a part of our culture; it is embedded in our DNA. Founded in 2000 in the modest garden shed of our co-founder, Theo Duchen, alongside former McKinsey partner David McDonald, we embarked on a mission to transform insurance technology. What began as a daring startup has evolved into a global SaaS leader, earning the trust of the industry.Today, over 100,000 users across more than 40 countries depend on the Acturis platform. By collaborating closely with brokers, insurers, and MGAs, we continuously influence the market and set new benchmarks in both personal and commercial lines.Acturis is proud to be recognized as a Great Place to Work® 2026, maintaining a collaborative, innovative, startup-style culture, even as we expand globally. With over 90% of our hires originating from graduate backgrounds, this is an ideal environment for early-career talent to flourish. Additionally, as an EcoVadis Committed-rated organization, we strive to create long-term value by operating sustainably and responsibly.Your daily responsibilities will include:Resolving system and user issues while providing guidance to customers on platform functionality.Assisting clients in configuring the platform to suit their requirements and testing new software releases.Engaging directly with customers—both onsite and remotely—to analyze their needs and identify opportunities for improvement.Acturis offers a clear path for career advancement, structured training, and early responsibilities, equipping you with the tools necessary for professional growth.What you can expect:A transparent career structure, regular feedback, and three formal performance reviews each year.Chances to lead projects, manage resources, and mentor junior team members.Comprehensive onboarding, industry-recognized training, and funded specialist courses as you progress.

Feb 25, 2026
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companyRunna logo
Full-time|Hybrid|Runna London

Technical Support AssociateLocation: London (Hybrid, 3+ days/week on-site) About Runna Runna builds tools to help everyday runners train like athletes. Our app delivers personalized coaching, structured training plans, and a supportive community. Whether someone is chasing a new 5k personal best or gearing up for a marathon, Runna aims to support every step. Runna is growing quickly. In November 2023, we closed a $6.5 million funding round led by JamJar, with support from Eka Ventures, Venrex, and Creator Ventures. In 2024, Apple named us a global finalist for iPhone App of the Year. In 2025, we joined Strava through acquisition. Our goal: become the leading global training platform for millions of runners. We’re looking for people who want to build something meaningful and lasting as we scale. Role Overview The Technical Support Associate helps Runna users resolve technical questions and troubleshoot app issues. Most problems are handled directly by this team, with only the most complex cases escalated to the Tech Team. This approach lets engineers focus on new features and bug fixes. This role suits someone who enjoys solving problems, cares about fitness, and takes pride in helping others. The work includes maintaining customer satisfaction, resolving technical issues, and building positive relationships in our community. Candidates who thrive on complex challenges and finding solutions will feel at home here. Work Location This is a hybrid position. On-site work in our London office is required at least three days per week (more than half of working time).

Apr 14, 2026
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company
Full-time|On-site|London

Join Wintermute as an Infrastructure Support EngineerAt Wintermute, a leading technology unicorn and one of the largest algorithmic trading firms specializing in digital assets, we are on the lookout for passionate individuals to join our infrastructure team. We provide liquidity across various cryptocurrency exchanges, offer a range of OTC trading solutions, and support esteemed blockchain projects and traditional financial institutions transitioning into the crypto realm. Additionally, our Wintermute Ventures arm invests in promising early-stage DeFi projects.Founded in 2017, Wintermute has successfully navigated through various industry cycles. Our culture merges the rigorous technology standards of high-frequency trading firms with the innovative spirit of technology startups. We are committed to harnessing the potential of blockchain technology and taking a leadership role in building a compliant and innovative digital asset market.Role OverviewAs an Infrastructure Support Engineer, you will play a crucial role within our systems administration group. This primarily technical support position focuses on our mixed environment, integrating both physical and virtual computing resources. Your responsibilities will include providing technical support for our automated desktop setup.We seek responsible and enthusiastic candidates eager to launch or advance their careers in infrastructure. This position offers the chance to collaborate with and learn from our senior technologists, enhancing your automation skills, particularly in Python. As our business evolves, your role will be vital in maintaining our networks and computing environments.Wintermute is dedicated to fostering the growth of your automation capabilities.

Oct 21, 2025
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companydev2 logo
Full-time|On-site|London

Join our dynamic team at dev2 as a Technical Support Engineer specializing in stairlifts. In this role, you will provide top-tier technical assistance to customers, ensuring their stairlift systems operate smoothly and efficiently. You will troubleshoot issues, offer solutions, and guide clients through maintenance procedures.This position requires a proactive approach to problem-solving, great communication skills, and a passion for helping others. If you possess a technical background and enjoy working in a customer-focused environment, we want to hear from you!

Jan 23, 2023
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companyClifford Chance logo
Full-time|On-site|London

Role OverviewClifford Chance, a premier global law firm, assists clients in accomplishing their objectives by merging top-tier global standards with localized knowledge. The firm boasts unparalleled resources across the Americas, Asia, and Europe, focusing on essential commercial activities including capital markets, corporate and M&A, finance and banking, real estate, tax, pensions and employment, as well as litigation and dispute resolution.In addition to remarkable legal careers, Clifford Chance provides outstanding opportunities within its Business Professionals Group, the backbone of its global operations. By becoming part of this team, you will foster innovation in service delivery, contributing to the success of a vibrant, multinational enterprise. Business professionals play a vital role in the firm’s operations and are essential to its ongoing success.As a Senior Technical Support Analyst, you will deliver exceptional customer-centric support in a collaborative environment. Your responsibilities will encompass managing and resolving a variety of issues related to computers, mobile devices, IT equipment, applications, and services, as well as assisting with hardware refreshes. You will also provide comprehensive support for audiovisual setups in meeting rooms and event spaces, including conferencing and web conferencing systems. Additionally, you will assist with internal client events, podcast sessions, video creation and editing, and video streaming.This fast-paced and dynamic role demands a proactive, detail-oriented, and structured approach. Strong process discipline is crucial to ensure consistent, high-quality service delivery. Collaboration and teamwork are pivotal for success in this position.Key ResponsibilitiesThe Senior Technical Support Analyst will collaborate with a dedicated team to offer comprehensive technical support services, including in-person audiovisual support at deskside, in meeting rooms, and event spaces across the UK region. Based in the London office, occasional travel to other locations may be necessary.The role involves interfacing with other support teams within the region and as part of the firm’s global support network. You are expected to swiftly understand how lawyers operate to analyze and propose solutions that fulfill their technical needs. Strong listening skills and the confidence to provide advisory support using the firm’s technologies and tools are critical.The ideal candidate will possess expertise in core technologies such as Windows OS, Outlook, Office 365, and cloud-based applications, with a proven ability to troubleshoot effectively. Participation in an after-hours on-call rotation is a part of this position.

Feb 26, 2026

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