Senior Relationship Manager - MidMarket

Join Intercom as a Senior Relationship Manager in our MidMarket division, where you'll play a pivotal role in fostering and maintaining strong client relationships. You will be responsible for understanding client needs, providing tailored solutions, and delivering exceptional customer service to drive business growth.

We are seeking a highly motivated and experienced Senior Relationship Manager specializing in Architecture, Design, and Fashion. This role will focus on building and nurturing relationships within the creative sectors, ensuring our clients receive unparalleled service and support.The ideal candidate will have a proven track record in managing key accounts, a deep understanding of the architecture and fashion industries, and the ability to identify and pursue new opportunities for growth.

Join Swissquote, a leading online financial services provider, as an Institutional Relationship Manager. In this pivotal role, you will cultivate and manage relationships with institutional clients, guiding them through our innovative financial products and services. Your expertise will be instrumental in enhancing client satisfaction and driving business growth.

Join our dynamic team at Real Recruitment Ltd as a Relationship Manager - Professional Membership. In this pivotal role, you will be responsible for fostering and maintaining strong relationships with our professional members, ensuring their needs are met and that they receive the highest level of service. Your ability to engage effectively with stakeholders at all levels will be crucial in driving member satisfaction and retention.

Legal & General seeks a Supplier Relationship Manager for the Asset Management team in London. The position centers on building and maintaining effective partnerships with key suppliers, helping ensure they consistently deliver value and meet agreed performance standards. Key responsibilities Manage ongoing relationships with major suppliers supporting the Asset Management division Monitor and improve supplier performance, focusing on service quality Work closely with internal teams to ensure supplier activities align with business priorities Spot opportunities to enhance value and encourage innovation throughout the supply chain

Your Role and Impact:At Elliptic, we believe that outstanding commercial operations stem from robust systems and insightful analytics. We're not merely tracking revenue; we're creating the infrastructure that empowers our teams to tackle financial crime effectively and at scale.As the Head of CRM, you will oversee our customer lifecycle architecture, ensuring that our go-to-market (GTM) technology stack grows in harmony with our strategic initiatives. Your role will bridge systems architecture and data analytics, maintaining the technical backbone while providing insights that influence decision-making across Marketing Automation, Sales, and Customer Success.This position transcends typical CRM administration; you will forge the links between our technical framework and commercial strategy, enabling Elliptic to scale efficiently while upholding data integrity and analytical precision that differentiate exceptional operations from the ordinary.

Join Trainline as the Head of CRM, where you will spearhead our customer relationship management strategies to enhance customer engagement and loyalty. You will lead a team of dedicated professionals, utilizing data-driven insights to develop innovative CRM initiatives that drive business growth.

We are seeking a dynamic and results-driven Invoice Finance Relationship Manager to join our team at Allica Bank. As a key player in our finance division, you will be responsible for developing and maintaining strong relationships with clients, providing tailored finance solutions to meet their needs. Your expertise will help our clients optimize their cash flow and manage their financial operations effectively.

About UsFor over 18 years, Equals Money has empowered over a million customers to efficiently manage their finances. Our award-winning suite of products enables low-cost, multi-currency payments across a variety of services, including travel money, transfers, currency hedging, and expense management. Our mission is to simplify financial management for our customers.We are devoted to providing exceptional value through cutting-edge payment technology combined with personalized expert service. To achieve this, we are looking for a talented Relationship Manager to join our dynamic team.With offices in London, Chester, Los Angeles, and across Europe, Equals encompasses three brands - Equals Money, FairFX, and CardOneMoney. You will be part of a close-knit team of diverse professionals who understand that different perspectives enhance customer understanding. Together, we strive to make money management simple and cost-effective for our clientele.About the RoleWe are thrilled to announce a new opportunity within our commercial BaaS solutions team, a rapidly growing segment of our business. We seek an engaging Relationship Manager to cultivate robust relationships with clients and internal stakeholders.The Relationship Manager will be responsible for offering informed advice, facilitating decision-making, swiftly addressing escalations, and ensuring overall client satisfaction. You will oversee the customer lifecycle from the initial stages of their implementation project through the first year and beyond.Your success in this role will hinge on your ability to establish positive, long-term client relationships and assist in identifying solutions that align with their needs. Given the growth nature of this sector, you’ll also be instrumental in defining improved workflows, uncovering efficiency opportunities, and implementing best practices.About YouYou will possess extensive knowledge and experience in International Payments and Card Issuing/Processing, having developed a deep understanding of best practices, systems, and tools in this domain.

Join Jobs for Humanity as a Part-Time Relationship Manager in Music, where you will play a pivotal role in fostering connections within the music community. Your mission will be to engage with artists, organizations, and fans, ensuring a vibrant network that thrives on collaboration and creativity.

Join frpadvisory as a Senior CRM Manager to lead our customer relationship management initiatives. You will be responsible for developing and implementing CRM strategies that enhance customer engagement and drive business growth. Collaborate with cross-functional teams to ensure alignment on customer journeys and optimize our CRM systems.

Role Overview The Scheme Relationships Specialist at Checkout.com manages and strengthens connections with major payment schemes. This position focuses on optimizing these partnerships to support business goals and improve service offerings for clients. What You'll Do Maintain and develop relationships with key payment scheme partners Support strategic initiatives to enhance client services Work closely with internal teams to align partnership goals with company objectives About the Team Work alongside colleagues who value innovation and high standards in the payments sector. The team is committed to delivering quality and driving progress for clients and partners. Location This role is based in London.

Join Allica Bank as Our New Business Relationship Manager - Squad Lead!At Allica Bank, we pride ourselves on being the UK’s fastest-growing company and the leading financial technology (Fintech) firm. Our mission is to empower established SMEs, a crucial yet underserved segment within the Fintech landscape.Established SMEs are the backbone of local economies, contributing over a third of our GDP. Unfortunately, they have often been overlooked by both traditional high street banks and contemporary fintech providers.Department OverviewOur goal is to revolutionize Relationship Banking for established SMEs by leveraging the best talent, products, and digital tools. We acknowledge that we're on a journey of discovery, and you will be instrumental in shaping our offerings.Since its inception in 2022, our Relationship Manager team has been expanding rapidly in line with the Bank's growth. A key part of our strategy is to ensure every customer who opens an account is assigned a dedicated Relationship Manager, delivering exceptional service.Beyond providing excellent service, our Relationship Managers cultivate profound understanding and trust with their customers, delving into their ambitions, goals, and motivations. They facilitate access to a range of Allica Bank products, including Business Current Accounts, Savings Accounts, Commercial Loans, Asset Finance, and Working Capital Facilities.Role OverviewAs a Relationship Manager at Allica Bank, you will play a pivotal role in new business acquisition as we continue to expand. Portfolios are strategically built to optimize this capability. You will establish and nurture a strong network of trusted SME advisors, including accountants, solicitors, and business organizations (note: commercial finance brokers are supported by our dedicated broker team). We expect our Relationship Managers to be esteemed partners and experts in business finance within their communities.This role is both hands-on and leadership-focused, emphasizing Growth & Business Development aligned with set objectives within your area, while also leading and developing a team of Growth-Focused Relationship Managers. The ideal candidate will have a proven track record in business development within financial services and experience in leading high-performance teams. This position offers an incredible opportunity for the right individual to shape their portfolio from the ground up and inspire a team to do the same.

Pension Insurance Corporation (PIC) is seeking a skilled part-time Third-Party Risk and Supplier Relationship Manager to join our dedicated TP&O team in London. This pivotal role involves actively managing relationships with third-party suppliers to ensure that risks are thoroughly assessed, mitigated, and managed in accordance with applicable laws, regulations, and internal policies. Our team leverages data-driven decision-making to lead strategic initiatives that yield measurable value to PIC. You will serve as a designated relationship owner, collaborating with various teams and functions across PIC to create a comprehensive third-party and supplier lifecycle — from due diligence and selection to onboarding, ongoing management, and renewal or exit.Key Responsibilities:Act as the designated Relationship Owner for both new and existing third-party and supplier relationships, ensuring robust processes throughout the entire relationship lifecycle.Lead compliance and governance activities for third-party and supplier engagements, ensuring strict adherence to laws, regulations, and internal policies.Work collaboratively across PIC teams to design and implement risk-mitigation strategies addressing financial, geopolitical, and supply chain risks.Oversee the third-party risk management (TPRM) program, managing the identification, assessment, mitigation, and continuous monitoring of third-party risks.Maintain a regular cadence of written and verbal communication regarding TPRM activities, risk exposure, and incidents for inclusion in senior management and Executive Committee reports.Cultivate and maintain strong relationships with key suppliers, acting as the primary contact and providing updates on SLA/KPI performance while driving continuous improvement.Identify and manage supply chain-related risks by developing contingency and mitigation plans.

Role Overview Utility Warehouse is hiring a Senior CRM Operations Manager in London. This role shapes the company's customer relationship management strategy and oversees its execution. The focus: strengthen customer engagement and support business growth. What You Will Do Lead CRM initiatives, from planning through delivery Work with teams across the company to make the most of CRM tools and data analytics Find ways to improve customer satisfaction and retention through smarter CRM operations Collaboration This position partners with cross-functional groups to ensure CRM systems and processes support company goals and deliver measurable results.

Join Founders Forum Group (FFG) as a pivotal member in our team, where we are seeking a dynamic, relationship-driven individual to take on the role of VIP & Strategic Relationships Lead. In this position, you will collaborate closely with Brent Hoberman, our Executive Chairman & Co-Founder, while working intimately with our Community and Event Production teams.Your primary responsibility will involve shaping the speaker strategy for our premier events, engaging in high-profile relationship cultivation. This key role sits at the core of our operations, guaranteeing a world-class standard for keynote speakers and VIP engagement, encompassing global tech founders, Fortune 100 CEOs, cultural icons, and heads of state.FFG has welcomed some of the globe's most influential figures to our events, including entrepreneurs like Elon Musk, Daniel Ek, Sir Richard Branson, and Evan Spiegel; notable CEOs and investors like Eric Schmidt, Jamie Dimon, and Sheryl Sandberg; as well as cultural leaders including President Emmanuel Macron and Sir David Attenborough. Our events have earned praise and recognition as the “Glastonbury for Founders” and “Digital Davos.”This entrepreneurial role is ideal for a tech enthusiast with exceptional drive and a proven history of building senior-level relationships. You will merge innovative outreach strategies with meticulous stewardship, acting as a trusted extension of Brent’s office and enhancing the Founders Forum ecosystem.Key Responsibilities:Pipeline Ownership: Lead the global pipeline of premier speakers and VIPs for FFG’s key events, mapping influential networks and creating pathways to engagement.Creative Dealmaking: Formulate a tailored outreach strategy and value propositions for distinguished prospects, directly collaborating with Brent for unique insights.Multi-channel Outreach: Utilize introductions from across FFG and Brent’s advisory circle to ensure impactful communication with senior stakeholders.VIP Experience: Deliver meticulous, end-to-end management of VIPs and their teams, coordinating security, logistics, briefings, and on-site support while proactively addressing needs.Content & Agenda Alignment: Work closely with the Content & Program Teams to connect speakers with relevant themes, developing innovative formats that create high-impact moments.Partnerships and Ecosystem Leverage: Activate and nurture relationships with a diverse array of stakeholders to enhance our events.

About Checkout.com Checkout.com powers online payments for major brands including eBay, ASOS, Klarna, Uber Eats, and Sony. While the company may not be a household name, its technology handles billions of transactions each year, helping businesses move money efficiently and reliably. Headquartered in London with 19 offices worldwide, Checkout.com focuses on performance and innovation in the fintech space. The team works behind the scenes to make online payments seamless for merchants and their customers. Role Overview: Scheme Relationships Specialist The Scheme Relationships Specialist manages key partnerships with card networks such as Visa, Mastercard, American Express, and Discover. The role also covers relationships with payment providers that support Checkout.com's global reach. These connections are essential for delivering strong payment solutions to merchants and maintaining Checkout.com's position in the payments industry. Location London

Join our dynamic team at loveholidays as a Senior CRM Executive, where you will play a pivotal role in enhancing our customer relationship management strategies. You will be responsible for developing and executing innovative CRM campaigns that drive customer engagement and retention. Your expertise will be critical in analyzing customer data to deliver personalized experiences, ensuring that our clients enjoy the best possible service.

Join Hootsuite, a leader in social media management, as a Senior Customer Success Manager. In this pivotal role, you will be responsible for ensuring our French-speaking clients achieve their desired outcomes and maximize their use of our platform. You’ll serve as a trusted advisor, providing strategic guidance and support to enhance customer satisfaction and retention.Your expertise in customer relationship management and deep understanding of social media trends will empower clients to leverage our solutions effectively. If you're passionate about helping others succeed and thrive in a dynamic environment, we want to hear from you!

Role overview Mintel Group Ltd. is looking for a Vendor Manager in London. This role focuses on managing vendor relationships and supporting strong performance throughout the supply chain. The Vendor Manager works closely with cross-functional teams to strengthen partnerships, improve procurement processes, and raise the standard of service delivery.