Senior Operations Specialist

Bolt is seeking a Senior Operations Specialist to help drive performance in the UK rides marketplace. This London-based, hands-on role centers on using data to improve results and solve operational challenges. Role overview This position suits someone with strong commercial instincts and a knack for working with data. The Senior Operations Specialist will not only analyze complex datasets but also turn findings into practical strategies. The work involves both identifying issues and taking ownership of solutions, rather than stopping at reporting insights. What you will do Build and examine datasets to understand marketplace performance Break down complex problems and pinpoint key issues Develop and implement strategies based on data-driven insights Oversee projects from analysis through to execution Contract details This is a full-time, fixed-term contract for 12 months. There may be potential for extension depending on business needs.

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinctive blend of proprietary technology and software, we empower over 200,000 businesses globally—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions for managing business accounts, payments, expenditure, treasury operations, and embedded finance on a worldwide scale.Founded in Melbourne, our vibrant team of over 2,000 talented individuals in tech spans 26 offices around the world. Currently valued at US$8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of crafting the future of global payments and financial platforms. If you're eager to undertake the most ambitious work of your career, we invite you to join us.Attributes We ValueWe seek builders who exhibit founder-like energy and aspire to make a genuine impact, coupled with rapid learning and a sense of ownership. You bring considerable expertise and analytical skills, driven by our mission and operating principles. You act swiftly with sound judgment, embrace curiosity, and make decisions grounded in first principles, striking a balance between efficiency and thoroughness.You possess humility and a spirit of collaboration; transforming novel ideas into tangible products, and you are committed to following through on tasks from inception to completion. By leveraging AI, you work smarter and resolve challenges more efficiently. Here, you will address complex, high-visibility issues alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let's create what’s next together.About The RoleWe are on the lookout for an outstanding Senior People Operations Specialist to join our London office, leading the charge in people operations excellence across the EMEA region. In this impactful role, you will manage a small EMEA People Operations team while serving as a subject matter expert for the Global People Ops organization.You will take a hands-on approach—unafraid to roll up your sleeves—whether you're addressing a critical employee escalation or designing scalable processes across the region. Your expertise in European employment law, combined with your ambition to harness AI and automation, will establish you as the go-to leader for operational excellence within the organization.

Join Multiverse as a Senior Operational Quality Specialist, where you will play a pivotal role in ensuring the highest standards of operational excellence. You will be responsible for evaluating and enhancing our quality processes, leading initiatives that drive continuous improvement, and supporting our commitment to delivering remarkable results. If you are passionate about operational efficiency and quality assurance, we want to hear from you!

About Checkout.com Checkout.com supports online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s mission is to make digital payments simple for businesses and their customers. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team values speed, strong performance, and continuous improvement. Role Overview: Senior Specialist, Product Partnerships - Merchant Operations The Senior Specialist, Product Partnerships will focus on supporting the Merchant Operations team as they help merchants benefit from new product features and improvements. This position connects Product, Engineering, and Merchant Operations, helping to ensure clear communication and a focus on merchant needs. Advocating for merchants and driving ongoing enhancements will be central to this role.

Join our dynamic team at Abacus Group as a Revenue Operations Specialist, where you'll play a pivotal role in driving our revenue generation strategies and optimizing operational processes. You will collaborate closely with sales, marketing, and finance teams to ensure alignment and efficiency in our revenue operations.Your expertise will help us in analyzing revenue performance, implementing effective tracking systems, and developing strategies to enhance sales effectiveness. This is an exciting opportunity for someone passionate about leveraging data to drive business results.

Join our dynamic team at Axle Careers as a Business Operations Specialist! In this pivotal role, you will be at the forefront of driving operational excellence and strategic initiatives that enhance our business performance. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that promote efficiency and productivity.

Join our dynamic team at Axle Careers as a Technical Operations Specialist. In this role, you will be at the forefront of our technical operations, ensuring that our systems run smoothly and efficiently. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance our operational processes.

Role Overview hmgroup is hiring a Site Operations Specialist based in London. This position focuses on keeping daily operations on track, refining processes, and improving site performance. What You Will Do Work closely with different teams to coordinate and support site operations Identify areas for process improvement and help put those changes into practice Promote efficiency and consistency across all sites Location This role is located in London.

Join our dynamic team at Mistral as a Workplace Operations Specialist for the EMEA region. In this pivotal role, you will be responsible for enhancing workplace efficiency and ensuring a seamless operational experience for our teams across multiple locations. Your expertise will contribute to creating an engaging and productive work environment that fosters collaboration and innovation.

We are seeking a Senior Operations Specialist in Driver Communications and Engagement to enhance awareness and engagement within our driver community. This dynamic and impactful position will involve strategizing, planning, and executing initiatives across various channels, operating with both agility and independence.In this role, you will work closely with local operations, marketing teams, and central specialists to design and implement comprehensive communication strategies and campaigns tailored for our drivers through social media, WhatsApp, email, and in-person events at local hubs.

Role Overview lemfi is looking for a Regional Treasury Operations Specialist based in London. This role focuses on managing treasury operations across multiple regions. The position involves improving financial processes, maintaining compliance, and supporting operational efficiency within the treasury function.

About UsAt Heidi, we believe that healthcare deserves a seamless and profoundly human touch. We are pioneering an AI Care Partner designed to work hand-in-hand with clinicians, transforming the way care is delivered.Our diverse team, comprising doctors, engineers, designers, researchers, and creative minds, is dedicated to developing tools that empower clinicians to concentrate on what truly matters: their patients.In just a year and a half, Heidi has reclaimed over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, our technology supports more than two million patient visits weekly worldwide.With nearly $100 million in funding, we are rapidly expanding across the US, UK, Canada, and Europe, collaborating with top health systems like NHS, Beth Israel Lahey Health, and Monash Health.Your RoleAs the Marketing Operations Specialist, you will play a crucial role in ensuring that Heidi's go-to-market engine operates efficiently on a daily basis. You will be instrumental in executing, maintaining, and continuously enhancing our marketing systems, campaigns, and data, allowing our teams to operate swiftly and confidently.This position is perfect for an organized and detail-oriented professional who thrives in a supportive role, enabling others to excel. You will collaborate closely with Marketing, Sales, RevOps, and GTM teams to facilitate campaign delivery, uphold system integrity, and guarantee accurate reporting and lead flow throughout the sales funnel.Positioned within the RevOps function, your focus will be on execution, support, and optimization, ensuring strong foundations, swift issue resolution, and well-documented, repeatable processes.Key ResponsibilitiesCampaign & Marketing Operations SupportAssist in executing multi-channel marketing campaigns utilizing CRM and automation platforms.Develop, update, and maintain top-of-funnel (TOFU) and middle-of-funnel (MOFU) nurture workflows, ensuring precise targeting, timing, and transition to Sales.Support event-driven campaigns, aiding lead capture, data enrichment, and follow-up automation. Maintain campaign dashboards and standard reports to ensure stakeholders have clear visibility into performance.Ensure campaign naming conventions, tracking, and structure adhere to global standards.

Join Eleven Labs as a Data Operations Specialist where you will play a crucial role in managing and optimizing data processes. Your analytical skills will help enhance our data infrastructure and support various teams in making data-driven decisions. We are looking for someone who is detail-oriented and has a passion for data management.

Join Lendable as a People Operations Specialist and play a pivotal role in enhancing our HR functions and employee experience. You will be responsible for streamlining HR processes, developing employee programs, and ensuring compliance with labor laws. This is an exciting opportunity to contribute to our dynamic team and foster a positive workplace culture.

Role Overview AirApps is looking for a People Operations Specialist based in the London Metropolitan Area. This role focuses on building a positive workplace, supporting employees, and helping the team grow together. What You Will Do Support and improve employee experiences across the company Promote a culture that values feedback and ongoing improvement Help put HR strategies into action so they match business goals

Role Overview Hootsuite is hiring an Outbound Operations Specialist in London. This hybrid role supports the Enterprise UKI and EU teams by helping to build and refine outbound sales efforts. The position works closely with both Sales and Marketing to run and improve outbound campaigns, always aiming for strong adoption and measurable results that fit Hootsuite’s signal-led targeting approach. Key Responsibilities Collaborate with Sales and Marketing to plan, execute, and fine-tune outbound campaigns Monitor campaign performance and support ongoing optimization Ensure outbound efforts align with Hootsuite’s targeting strategies Contribute to growth projects and outbound process improvements Reporting Structure This position reports to the Outbound Strategy Director. Travel Some travel may be required, up to 10 percent, for events and visits to other Hootsuite offices.

About Axle Energy Axle Energy builds the infrastructure for a decarbonized energy system. Our software shifts energy use to times when electricity is cleaner and more affordable, managing charging for vehicles, heating, and home batteries. With a large network of energy assets under management, we help drive meaningful gains in energy efficiency. Though the energy sector is traditional, our team moves gigawatt-hours of energy in real time. As demand grows, we are expanding to serve more customers. Axle is backed by top-tier investors, including Accel. Read more about our work here. Role Overview: People Operations Specialist Axle Energy is hiring a People Operations Specialist to own the hiring process from start to finish. This role shapes how we find, attract, and onboard new team members, working closely with our co-founders to meet ambitious growth goals, about ten new hires each quarter. The focus is on both speed and quality. This position builds the systems and candidate pipelines that support our team's success. The right person brings strong operational and strategic skills, balancing hands-on execution with the design of scalable processes for high-quality results. Experience with Ashby is a significant plus. What You'll Do Manage the full hiring cycle for a range of roles, from sourcing through to offers and closing. Design and maintain efficient, scalable workflows while ensuring a positive candidate experience. Partner with hiring managers to clarify needs, refine job descriptions, and improve recruitment outcomes. Lead onboarding to help new hires succeed from day one. Support the broader employee lifecycle, including engagement, performance, and retention initiatives. Benefits and Compensation Axle offers a meaningful equity stake and a competitive salary. The company maintains a flat structure and aims for equitable pay, with a 1:1 median ratio between founder and team salaries. Work directly on shaping the future of energy markets and supporting the transition to a low-carbon world.

Role overview airapps seeks a People Operations Specialist based in the London Metropolitan Area. This position focuses on strengthening HR processes, supporting employee engagement, and ensuring compliance with labor laws. The role plays a part in building a workplace that attracts new talent and helps current employees thrive. What you will do Refine and manage HR procedures to keep daily operations efficient Support projects that increase employee engagement and satisfaction Monitor and uphold compliance with labor regulations Help foster a positive and inclusive workplace culture

Discover The Pokémon Company InternationalThe Pokémon Company International oversees the Pokémon brand outside of Asia, focusing on brand management, licensing, and marketing for the Pokémon Trading Card Game, the animated television series, home entertainment, and the official Pokémon website. Since its inception in Japan in 1996, Pokémon has become one of the most beloved children's entertainment franchises globally.For more details, visit corporate.pokemon.com and pokemon.com. About the RolePosition Title: TCG Sales Operations SpecialistRole Summary: This role is pivotal in supporting daily sales operations, ensuring seamless integration and workflow processes across teams and systems.Management Responsibility: None

Join Octopus Electric Vehicles as a Customer Operations Specialist, where you'll provide outstanding service to our drivers throughout their electric vehicle leasing journey. As a key point of contact, you'll guide customers from their initial order to the return of their vehicle, ensuring a seamless transition to zero-carbon driving. Your expertise will transform complex logistics updates into comforting conversations, turning potential complaints into opportunities for glowing Trustpilot reviews. This hybrid role requires at least two days in the office each week, located in either London or Brighton.