Senior Operational Quality Specialist

Join Multiverse as a Senior Operational Quality Specialist, where you will play a pivotal role in ensuring the highest standards of operational excellence. You will be responsible for evaluating and enhancing our quality processes, leading initiatives that drive continuous improvement, and supporting our commitment to delivering remarkable results. If you are passionate about operational efficiency and quality assurance, we want to hear from you!

About AirwallexAirwallex stands as the premier unified payments and financial platform tailored for global enterprises. With our distinctive blend of proprietary technology and software, we empower over 200,000 businesses globally—including renowned names such as Brex, Rippling, Navan, Qantas, and SHEIN—with seamless solutions for managing business accounts, payments, expenditure, treasury operations, and embedded finance on a worldwide scale.Founded in Melbourne, our vibrant team of over 2,000 talented individuals in tech spans 26 offices around the world. Currently valued at US$8 billion and supported by leading investors like T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is at the forefront of crafting the future of global payments and financial platforms. If you're eager to undertake the most ambitious work of your career, we invite you to join us.Attributes We ValueWe seek builders who exhibit founder-like energy and aspire to make a genuine impact, coupled with rapid learning and a sense of ownership. You bring considerable expertise and analytical skills, driven by our mission and operating principles. You act swiftly with sound judgment, embrace curiosity, and make decisions grounded in first principles, striking a balance between efficiency and thoroughness.You possess humility and a spirit of collaboration; transforming novel ideas into tangible products, and you are committed to following through on tasks from inception to completion. By leveraging AI, you work smarter and resolve challenges more efficiently. Here, you will address complex, high-visibility issues alongside exceptional colleagues while advancing your career as we shape the future of global banking. If this resonates with you, let's create what’s next together.About The RoleWe are on the lookout for an outstanding Senior People Operations Specialist to join our London office, leading the charge in people operations excellence across the EMEA region. In this impactful role, you will manage a small EMEA People Operations team while serving as a subject matter expert for the Global People Ops organization.You will take a hands-on approach—unafraid to roll up your sleeves—whether you're addressing a critical employee escalation or designing scalable processes across the region. Your expertise in European employment law, combined with your ambition to harness AI and automation, will establish you as the go-to leader for operational excellence within the organization.

Waymo is an industry leader in autonomous driving technology, dedicated to becoming the world's most reliable driver. Originating from the Google Self-Driving Car Project in 2009, our focus has been on developing the Waymo Driver—The World’s Most Experienced Driver™—which enhances mobility access and aims to significantly reduce fatalities caused by traffic accidents. The Waymo Driver is the backbone of our fully autonomous ride-hailing service and can be integrated across various vehicle platforms and applications. With over ten million rider-only trips completed and an extensive driving record of more than 100 million miles on public roads, complemented by tens of billions of miles in simulation across 15+ U.S. states, we are paving the way for safer transportation.The Software Quality Operations (SWQOps) team is integral to our mission, facilitating the safe and efficient expansion into new international markets while developing workflows critical to our operations. Our goal is to create a dynamic and scalable operation, increasingly driven by AI, to provide essential insights for the confident deployment and growth of Waymo's autonomous vehicle services.Why Our Team is Vital to Waymo's Success:As Waymo experiences unprecedented growth—expanding into approximately 20 new cities by the end of 2026, including international markets such as London and Tokyo—the SWQOps team, particularly our Technical Specialists, play a pivotal role in ensuring this expansion is safe and efficient. Key responsibilities include:International Rollout & New Market Preparedness: Actively updating triage policies and establishing a Voice of Customer in new countries. Through detailed analysis of driving events and ongoing field monitoring, SWQOps delivers early warnings and vital insights to Product and Data Science teams.Automating Machine Learning Processes: Supporting the development of a comprehensive, automated machine learning framework for the Waymo Driver, which will be essential for scaling our technology and speeding up international expansion.Enhancing Engineering Efficiency: By managing performance evaluations, in-depth issue analysis, and data curation, SWQOps allows Waymo’s Engineering, SysEng, Simulation, and Data Science teams to concentrate on their core functions of improving the Waymo Driver.Workflow Development: Incubating impactful workflows and ensuring operational readiness for upcoming projects.

About Checkout.com Checkout.com supports online payments for brands such as eBay, ASOS, Klarna, Uber Eats, and Sony. The company’s mission is to make digital payments simple for businesses and their customers. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team values speed, strong performance, and continuous improvement. Role Overview: Senior Specialist, Product Partnerships - Merchant Operations The Senior Specialist, Product Partnerships will focus on supporting the Merchant Operations team as they help merchants benefit from new product features and improvements. This position connects Product, Engineering, and Merchant Operations, helping to ensure clear communication and a focus on merchant needs. Advocating for merchants and driving ongoing enhancements will be central to this role.

The NHS is facing unprecedented challenges, with primary care teams managing more demand than ever, against a backdrop of limited resources and capacity. Abtrace is a pioneering healthtech company dedicated to developing software that empowers healthcare professionals to make proactive health interventions for the populations they serve. Our innovative product tracks patient health records to identify signs of deterioration, the early onset of new illnesses, and opportunities for preventative care.At Abtrace, we are committed to transforming healthcare delivery by focusing on proactive and preventative care, which we believe is instrumental in enhancing public health outcomes and improving the work experience for healthcare providers. Our software is designed to be reliable, safe, and user-friendly, currently supporting over 600 primary care practices across the UK and positively impacting 5 million patients by improving care quality while optimizing time and resources.We are seeking a qualified General Practitioner (GP) to join our Quality Department as a Clinical Quality Assurance Specialist. In this role, you will play a crucial part in ensuring the safe and high-quality delivery of regulated digital health services.

About the Role Figma is looking for a Technical Quality Specialist to support the Weave platform in London. This role centers on testing and quality assurance, helping to uphold the standards users expect from Figma’s products. What You Will Do Run detailed tests on the Weave platform to identify issues and verify fixes Apply quality assurance protocols to maintain product reliability Contribute to delivering a strong user experience for the design community Location This position is based in London, England.

Monzo seeks an Operations Manager with a focus on Quality Assurance. This position shapes how services are delivered and plays a key role in maintaining high standards across operations. The role is open to candidates based in Cardiff, London, or working remotely anywhere in the UK. Key responsibilities Lead quality assurance efforts to maintain and enhance product standards. Collaborate with teams throughout the company to spot and address areas for improvement. Oversee projects that promote ongoing operational excellence. Location This role can be based in Cardiff, London, or performed fully remotely within the UK.

Join our dynamic team at Abacus Group as a Revenue Operations Specialist, where you'll play a pivotal role in driving our revenue generation strategies and optimizing operational processes. You will collaborate closely with sales, marketing, and finance teams to ensure alignment and efficiency in our revenue operations.Your expertise will help us in analyzing revenue performance, implementing effective tracking systems, and developing strategies to enhance sales effectiveness. This is an exciting opportunity for someone passionate about leveraging data to drive business results.

Join our dynamic team at Axle Careers as a Business Operations Specialist! In this pivotal role, you will be at the forefront of driving operational excellence and strategic initiatives that enhance our business performance. You will collaborate with cross-functional teams to analyze processes, identify areas for improvement, and implement solutions that promote efficiency and productivity.

Join our dynamic team at Axle Careers as a Technical Operations Specialist. In this role, you will be at the forefront of our technical operations, ensuring that our systems run smoothly and efficiently. You will collaborate with cross-functional teams to troubleshoot issues, implement solutions, and enhance our operational processes.

Role overview PA Consulting Group is hiring a Combination Product Quality Specialist Consultant based in London. The primary focus is on upholding quality and compliance for combination products. The position involves working closely with teams from various disciplines to support high standards during product development and delivery. What you will do Advise on regulatory requirements for combination products Guide teams on quality systems and industry standards Collaborate with colleagues across functions to help ensure products meet compliance and quality expectations

Role Overview hmgroup is hiring a Site Operations Specialist based in London. This position focuses on keeping daily operations on track, refining processes, and improving site performance. What You Will Do Work closely with different teams to coordinate and support site operations Identify areas for process improvement and help put those changes into practice Promote efficiency and consistency across all sites Location This role is located in London.

Join our dynamic team at Mistral as a Workplace Operations Specialist for the EMEA region. In this pivotal role, you will be responsible for enhancing workplace efficiency and ensuring a seamless operational experience for our teams across multiple locations. Your expertise will contribute to creating an engaging and productive work environment that fosters collaboration and innovation.

Role Overview lemfi is looking for a Regional Treasury Operations Specialist based in London. This role focuses on managing treasury operations across multiple regions. The position involves improving financial processes, maintaining compliance, and supporting operational efficiency within the treasury function.

Join Moneybox as a Senior Quality Assurance Engineer and be part of a dynamic team dedicated to delivering innovative products and features in a fast-paced environment. Your expertise will contribute significantly to our mission of enhancing customer experience and ensuring high-quality standards across our offerings.

About the RoleWe are seeking a Senior Quality Assurance (QA) Manager to establish and elevate product quality standards from the ground up. In this pivotal role, you will craft a comprehensive testing strategy, develop robust automation frameworks, define release standards, and implement processes that empower engineers to deliver swiftly while maintaining quality. Reporting directly to the Head of Engineering, you will collaborate across our entire product suite. If you are passionate about quality and recognize the importance of speed, this is the perfect opportunity for you.Why Choose ThreatAware?At ThreatAware, we provide security teams with a unified source of truth for every device and tool in their organization. With over 150 integrations, we ensure deployment in under 30 minutes and offer real-time visibility across entire IT environments. Trusted by sectors such as finance, legal, energy, and healthcare, we are committed to showcasing what is protected and what is not.We are currently embarking on an ambitious project to enhance our offerings. With six years of accurate cyber asset data, we are integrating AI technology to create innovative solutions for security teams, allowing them to analyze their data, automate workflows, and proactively manage risks. As a Senior QA Manager, you will play a critical role in ensuring that all developments meet the stringent standards our enterprise clients expect.Your ResponsibilitiesYou will take ownership of quality across our entire product range as we scale the engineering organization.Design and implement scalable test automation frameworks for backend (C#/.NET), frontend (TypeScript), and API integrations.Establish quality standards, release gates, and acceptance criteria that harmonize speed and reliability.Integrate quality into the development lifecycle through continuous testing in CI/CD, code review standards, and testing best practices.Develop performance and load testing protocols to ensure our platform can handle enterprise-scale demands seamlessly.Guide and mentor engineers on testing methodologies, fostering a culture where quality is a collective responsibility.QualificationsExtensive experience in QA and test automation within B2B SaaS or enterprise software, with a proven track record of developing frameworks from scratch.Proficient programming skills in C#, Python, TypeScript, or similar languages—demonstrating hands-on automation expertise.Familiarity with Playwright or similar end-to-end testing frameworks.In-depth understanding of testing methodologies including unit, integration, end-to-end, performance, and security testing.Experience in designing test environments, managing CI/CD pipeline integration, and establishing quality metrics.A clear commitment to promoting quality across all levels of the engineering team.

PA Consulting Group is hiring a Pharmaceutical Quality Specialist Consultant based in London. This position centers on helping pharmaceutical clients maintain strong compliance and quality standards. Key responsibilities Advise organizations on pharmaceutical quality systems and regulatory compliance matters Review existing processes, then recommend and prioritize practical improvements Work with project teams to implement quality-focused changes Share expertise to help clients strengthen their operations and achieve better outcomes Role focus This consultant role involves close collaboration with clients to review their procedures, identify areas for enhancement, and support efforts to meet regulatory requirements. The work aims to improve both compliance and the overall effectiveness of client operations.

About UsAt Heidi, we believe that healthcare deserves a seamless and profoundly human touch. We are pioneering an AI Care Partner designed to work hand-in-hand with clinicians, transforming the way care is delivered.Our diverse team, comprising doctors, engineers, designers, researchers, and creative minds, is dedicated to developing tools that empower clinicians to concentrate on what truly matters: their patients.In just a year and a half, Heidi has reclaimed over 18 million hours for healthcare professionals, facilitating 73 million patient visits across 116 countries. Currently, our technology supports more than two million patient visits weekly worldwide.With nearly $100 million in funding, we are rapidly expanding across the US, UK, Canada, and Europe, collaborating with top health systems like NHS, Beth Israel Lahey Health, and Monash Health.Your RoleAs the Marketing Operations Specialist, you will play a crucial role in ensuring that Heidi's go-to-market engine operates efficiently on a daily basis. You will be instrumental in executing, maintaining, and continuously enhancing our marketing systems, campaigns, and data, allowing our teams to operate swiftly and confidently.This position is perfect for an organized and detail-oriented professional who thrives in a supportive role, enabling others to excel. You will collaborate closely with Marketing, Sales, RevOps, and GTM teams to facilitate campaign delivery, uphold system integrity, and guarantee accurate reporting and lead flow throughout the sales funnel.Positioned within the RevOps function, your focus will be on execution, support, and optimization, ensuring strong foundations, swift issue resolution, and well-documented, repeatable processes.Key ResponsibilitiesCampaign & Marketing Operations SupportAssist in executing multi-channel marketing campaigns utilizing CRM and automation platforms.Develop, update, and maintain top-of-funnel (TOFU) and middle-of-funnel (MOFU) nurture workflows, ensuring precise targeting, timing, and transition to Sales.Support event-driven campaigns, aiding lead capture, data enrichment, and follow-up automation. Maintain campaign dashboards and standard reports to ensure stakeholders have clear visibility into performance.Ensure campaign naming conventions, tracking, and structure adhere to global standards.

Join Eleven Labs as a Data Operations Specialist where you will play a crucial role in managing and optimizing data processes. Your analytical skills will help enhance our data infrastructure and support various teams in making data-driven decisions. We are looking for someone who is detail-oriented and has a passion for data management.

Join Lendable as a People Operations Specialist and play a pivotal role in enhancing our HR functions and employee experience. You will be responsible for streamlining HR processes, developing employee programs, and ensuring compliance with labor laws. This is an exciting opportunity to contribute to our dynamic team and foster a positive workplace culture.