Senior Manager of AI Implementation at Wise | London

Wise is seeking a Senior Manager of AI Implementation based in London. This position guides projects that use artificial intelligence to enhance financial services and streamline operations. Role overview The Senior Manager shapes strategies for integrating AI solutions across Wise’s business. The focus is on increasing efficiency and enabling innovation within the company’s financial services. Key responsibilities Lead initiatives that apply AI to Wise’s operational challenges Develop and execute plans for adopting AI technologies Work to improve efficiency and support new business ideas through AI-driven solutions Location This role is based in London.

Join our team as a Security Lead at ben, where your expertise will play a crucial role in safeguarding our organization. You will be responsible for overseeing our security protocols, identifying vulnerabilities, and implementing effective strategies to mitigate risks. This is an exciting opportunity to lead a dedicated team and enhance our security measures in a dynamic environment.

Join AccuRx as an Implementation Manager responsible for driving successful deployment and integration of our innovative solutions in secondary care and enterprise settings. You will collaborate with healthcare professionals, stakeholders, and cross-functional teams to ensure seamless implementation processes and transformative patient care experiences.

Role Overview Wise is hiring a Senior Implementation Manager in London. This role focuses on leading implementation strategies and coordinating with multiple teams to deliver successful rollouts of Wise solutions. The position aims to improve processes, support client satisfaction, and strengthen operational efficiency.

Join our dynamic team at ben as an Engineering Lead. In this pivotal role, you will oversee engineering projects, lead a talented team of engineers, and drive innovation to meet the strategic goals of the company. Your expertise will be crucial in shaping the engineering direction and ensuring high-quality outcomes.

Join Ironclad, a leading digital contracting platform, as a Senior Implementation Manager for the EMEA region. In this pivotal role, you will spearhead the implementation of our solutions, ensuring clients are fully equipped to leverage our technology for their business needs. Your expertise will drive successful project outcomes and contribute to customer satisfaction and retention.

Transform the Future of Finance with Us!At Light, we are revolutionizing the way modern businesses manage their financial processes by replacing outdated ERP systems with our dynamic Smart Financial Platform. Our cutting-edge software equips global enterprises with automated accounting, real-time insights, and financial flows that adapt to the pace of business.We collaborate closely with our clients, delivering rapid solutions while maintaining a relentless focus on quality. In a remarkably short time, Light has become the backbone of leading companies such as Lovable, Legora, and Keyshot. Our users don’t just operate on Light; they truly enjoy the experience.Join us as we forge a new category in software. We are a passionate team of engineers who appreciate the intricacies of finance, designers dedicated to seamless reconciliation, and operators who view finance as a product. If you're eager to innovate how the world manages money, you've found your new home.Supported by premier investors and guided by industry veterans, we are crafting groundbreaking products with the liberty to deliver ambitious results. Help us position Light as the global standard for next-generation finance.Your Role as Implementation ManagerAs an Implementation Manager, you will spearhead complex implementation projects for multinational clients transitioning from traditional ERP systems to our Smart Financial Platform. Your expertise will guide clients through the intricacies of financial systems during their migration, ensuring seamless adoption of our platform. You will cultivate strong relationships with client finance leadership to foster trust and facilitate successful outcomes.Your responsibilities will include:Leading intricate implementation projects for global clients.Utilizing your experience to navigate complex financial systems during migrations.Establishing trusted partnerships with client finance teams to enhance platform adoption.Creating and executing comprehensive project plans with defined milestones.Collaborating with our product and engineering teams to align client requirements with our implementation strategies.This role is client-facing and pivotal in ensuring successful implementations and sustained client satisfaction. You will collaborate with a small, talented team that possesses a profound understanding of the market.Your Qualifications:Bachelor’s degree in Accounting, Finance, or a related field.Proven experience in managing ERP implementations, particularly for large-scale enterprises.Strong analytical and problem-solving skills, with a deep understanding of financial processes.Excellent communication and interpersonal skills to build relationships with senior stakeholders.Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

Join Three UK as a Senior Counsel specializing in Regulatory Implementation, where you will play a pivotal role in navigating the complexities of telecommunications regulations. Your expertise will ensure compliance and drive strategic initiatives in regulatory matters.

Role overview The Senior Implementation Consultant at gomotive leads client projects in London, England. This position guides organizations through onboarding and ensures each client gains value from gomotive’s solutions. Clients come from a variety of industries, so the work involves adapting services to fit unique needs. What you will do Lead clients through onboarding and manage the full implementation process Partner with cross-functional teams to tailor solutions to individual client requirements Support clients as they adopt gomotive’s services, answering questions and resolving issues as they arise Build and maintain strong relationships with clients throughout each project Requirements Proven experience leading technology solution implementations Ability to collaborate with both technical and non-technical teams Strong communication and problem-solving skills Dedication to client success

Unily is seeking a Senior Delivery Manager to spearhead intricate and strategic client implementations. This pivotal role requires you to guide and oversee multiple project teams in regions including North America and EMEA. As a key member of our Professional Services Delivery team, you will report directly to the Director of Professional Services Delivery. Your mission will be to ensure delivery excellence, refine delivery processes, and achieve consistent project success across a diverse client portfolio. The ideal candidate will bring advanced project management skills, strategic insight, and effective leadership to drive remarkable client outcomes and operational efficiency across our delivery organization.

Role Overview oliver is looking for an Implementation Manager based in London. This role leads the deployment of new solutions for clients, working closely with them to understand their needs and deliver results that match their goals. What You Will Do Oversee the rollout of solutions for clients, managing the process from planning to completion Work directly with clients to clarify requirements and ensure their expectations are met Coordinate with internal teams to align project strategies with client objectives Build and maintain strong client relationships throughout each project Monitor progress and address issues to keep projects on track

About G2 - The CompanyG2 is the largest and most reputable software marketplace globally. By joining G2, you become part of a leading team dedicated to empowering businesses to achieve their utmost potential through informed decisions and strategies backed by genuine insights from real software users.Recently, G2 has partnered with Capterra, SoftwareAdvice, and GetApp to establish the largest repository of online data and software insights, facilitating intelligent purchasing decisions in the AI era. With over 200 million combined annual visitors and 6 million verified reviews, we serve as the central hub for software buyers to make confident, timely decisions.This is just the beginning! We aim to revolutionize the global B2B software landscape and become the most trusted data foundation for software buyers and sellers in the AI age.Does this resonate with you? Join us as we strive to reach our next PEAK!About G2 - Our PeopleAt G2, our culture and operations are rooted in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness). Being part of G2 means you're integrated into a value-driven, expanding global community that climbs PEAKs together. We celebrate each other’s victories, learn from our missteps, and offer support during challenging times. With ambition and an entrepreneurial spirit, we motivate one another to tackle demanding tasks that foster our collective growth and learning.You will join a global, diverse team of intelligent, dedicated, and compassionate individuals—each with unique talents, aspirations, and life experiences. Our community and culture are centered around people-led ERGs that acknowledge and celebrate the diverse identities within our global team. As an organization, we are committed to our DEI and philanthropic initiatives (such as our G2 Gives program) because it inspires us all to become better individuals.

Sidetrade seeks an Enterprise Account Manager based in London to support revenue growth and retention across a portfolio of large, multinational clients. This position centers on building and maintaining strong relationships with Finance and Order-to-Cash leaders throughout EMEA and other regions. Acting as a trusted advisor, the Account Manager works to identify opportunities for account expansion while ensuring client needs are consistently met. Key Responsibilities Manage and strengthen relationships with enterprise-level clients in multiple countries Retain and expand revenue within assigned accounts Serve as an advisor to senior leaders in Finance and Order-to-Cash roles Spot and pursue new opportunities for account growth About Sidetrade Sidetrade is an AI company listed on Euronext Growth. The company specializes in Order-to-Cash Intelligence, helping enterprises extract more value from customer interactions using its proprietary platform and Data Lake. The team includes colleagues from 38 nationalities, bringing a broad range of perspectives. Sidetrade has been recognized as a Gartner® Magic Quadrant™ Leader since 2022. Team Culture Sidetrade values passion and a willingness to learn. Employees are encouraged to bring energy and authenticity to their work. Diversity and customer satisfaction are central to the company’s culture. Learn More Hear from team members on the Sidetrade Inside Out podcast.

Harness is a pioneering AI Software Delivery Platform founded by renowned technologist and entrepreneur Jyoti Bansal, known for creating AppDynamics, which was acquired by Cisco for $3.7 billion. With approximately $570 million in funding and a valuation of $5.5 billion, we are supported by prestigious investors like Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, and Citi Ventures. As the landscape of software development evolves with AI, the challenges have shifted beyond code creation, focusing on testing, deployments, application security, reliability, compliance, and cost optimization. Harness innovatively integrates AI and automation into this "outer loop" to help teams accelerate software delivery while ensuring governance and security throughout the entire lifecycle.Leveraging Harness AI and the Software Delivery Knowledge Graph, our platform applies deep contextual insights and intelligent automation across the software delivery process, embedding governance and policy-driven controls seamlessly.In the past year, Harness has facilitated over 185 million deployments, 82 million builds, 18 trillion flag evaluations, 8 million security scans, 9.1 billion optimized tests, and 3 trillion protected API calls, effectively managing $2.8 billion in cloud expenditures. This has empowered esteemed clients such as United Airlines, Morningstar, and Choice Hotels to boost their release speeds by up to 75%, cut cloud costs by up to 60%, and achieve a tenfold increase in DevOps efficiency.With a diverse global team across 14 offices in 25 countries, Harness is at the forefront of shaping the future of AI software delivery, and we are on the lookout for exceptional talent to accelerate our momentum even further.Position SummaryWe are seeking passionate sales leaders who are committed to building a remarkable software company while consistently exceeding sales targets.About the RoleAchieving and exceeding sales targets by acquiring new enterprise clients.Accurately forecasting sales, effectively communicating, and aligning with team members.Utilizing data-driven methods, including Salesforce, to track and enhance your performance.Overseeing the complete sales cycle from prospecting to closing deals.

Entain is looking for a Senior Manager to join the Enterprise Risk Management team in London. This leadership role centers on guiding efforts to identify, evaluate, and address risks throughout the company. The position plays a key part in shaping risk management strategies and maintaining compliance with regulatory requirements. Role overview The Senior Manager will work closely with teams across the business to promote risk awareness and encourage proactive management of potential issues. The role involves developing and refining risk frameworks that align with Entain’s business goals, helping to protect both company assets and reputation. What you will do Lead initiatives to identify, assess, and mitigate organizational risks Collaborate with cross-functional teams to advance risk awareness Develop and implement risk management frameworks Ensure compliance with relevant regulatory standards Requirements Experience in enterprise risk management Strong leadership and collaboration skills Knowledge of regulatory compliance in a corporate setting

UpSlide stands as the premier productivity solution provider for the financial services sector. Our innovative software significantly enhances the functionality of PowerPoint, Word, Excel, and Power BI, allowing professionals at prestigious firms such as Citi, KPMG, and BNP Paribas to focus on high-value tasks instead of mundane formatting or tedious copy-pasting. We are in an exciting growth phase, boasting a team of over 160 talented individuals across our offices in New York, London, Paris (HQ), Singapore, and Berlin.Core Values At UpSlide, our values steer our work ethos and are integral to our hiring process. We seek candidates who embody:Excellence: We believe that every detail matters, and we are dedicated to delivering high-quality outcomes.Trust: We are passionate and committed, empowering our team to act with autonomy.Joy at Work: We embrace positivity and share our enthusiasm with both colleagues and clients.The Team ‍‍Join the UK Professional Services team, currently comprising 4 Consultants: Tasha, Abbie, Anna, and Raj, under the leadership of Ella. We are expanding our team to enhance our collaborative efforts!Our team operates as a tight-knit group, offering advice and support on various projects. We hold quarterly retrospectives to celebrate our achievements, enjoy work anniversary lunches, and often gather for team breakfasts at Dishoom.You'll also be part of a larger UK team of around 40 that includes professionals from Sales, Customer Success, and Marketing. We organize monthly social events ranging from yoga sessions to karaoke nights. Every Thursday at 4 p.m., we indulge in “goûter” (afternoon snacks) with treats provided by different team members each week.Team Objectives We are on the lookout for a proactive and detail-oriented Implementation Consultant to join our dynamic team. This position is perfect for individuals with strong communication skills, a knack for problem-solving, and an innate curiosity. As a Consultant, you will gain expertise in both UpSlide and the financial services sector while enhancing workflows for our clients. You will swiftly be onboarded to independently manage your own client projects and provide assistance to Senior Consultants on more complex tasks. A significant aspect of your role will be to ensure clients utilize the tool effectively, contributing to our impressive 98% renewal rate!

Smarsh supports organizations in regulated industries as they manage risk and draw insights from digital communications. Over 6,500 clients rely on Smarsh to identify compliance, legal, and reputational risks across more than 80 communication channels. The company’s mission centers on helping clients address concerns before they escalate into regulatory fines or unwanted publicity. Industry analysts such as Gartner and Forrester have recognized Smarsh for its commitment to innovation. The company has also appeared on the Inc. 5000 list of fastest-growing American companies every year since 2008. Role overview The Senior Enterprise Account Executive joins the Enterprise Business Unit in London. This role leads strategic sales efforts within the Enterprise Sales Team and manages the full sales cycle for some of Smarsh’s largest global clients. Success in this position requires a deep understanding of Smarsh’s products and the ability to build strong relationships tailored to each client’s needs. What you will do Lead strategic sales initiatives for enterprise clients Serve as a trusted advisor to major global organizations Manage the entire sales process from initial contact through closing Develop a thorough understanding of Smarsh solutions to address client requirements Build and maintain strong, long-term relationships with key stakeholders Who succeeds in this role Sales professionals with a proven track record in enterprise accounts Individuals who combine intellectual curiosity with attention to detail Those who show a strong work ethic and motivation to achieve results People comfortable influencing stakeholders both inside and outside the company Location: London, UK

About AssembledAt Assembled, we believe that exceptional customer support is achieved through a harmonious blend of human agents and artificial intelligence. Our cutting-edge platform is uniquely designed to integrate both elements seamlessly, enabling organizations to manage their support operations effectively. Trusted by industry leaders like Canva, Etsy, and Robinhood, Assembled empowers teams to optimize their operations — from in-house agents to BPOs, all while harnessing the capabilities of AI. With features including AI Agents that handle cases from start to finish, AI Copilot for agent support, and AI-driven workforce management, we help teams deliver faster, higher-quality service and make informed staffing and automation decisions. With the backing of $70 million from NEA, Emergence Capital, and Stripe, we are on a mission to redefine the future of AI and human collaboration in customer support.The RoleWe are seeking an experienced Implementation Manager to spearhead the technical implementation process and foster strong customer relationships during the onboarding phase for our mid-market and enterprise clients.As a pivotal member of our Solutions Team, you will play a key role in shaping our implementation strategies as we expand. Your responsibilities will encompass everything from customer project management to technical setup, directly contributing to revenue growth, customer retention, and overall satisfaction. By engaging with customers, you will formalize best practices for implementation, enhance our product offerings, and refine our operational processes as we continue to scale.ResponsibilitiesCultivate customer relationships and lead technical implementation projects across various customer segments, particularly focusing on mid-market and enterprise.Investigate and document product functionalities across all areas of our platform, both through our web application and API, to enhance your product knowledge and serve our customers and internal teams effectively.Establish and enhance implementation best practices based on your growing product expertise.Streamline internal processes and elevate the customer experience throughout the implementation phase.Collaborate cross-functionally with Sales and Customer Success teams to ensure successful customer launches.Influence the product roadmap by acting as a conduit between our customers and the product organization.Set a positive precedent for customer engagement, helping clients derive maximum value from our solutions.About YouA minimum of 4 years’ experience in a customer-focused role that involves technical support, ideally within a SaaS environment.Proven ability to manage multiple projects simultaneously, ensuring timely delivery and customer satisfaction.Strong analytical and problem-solving skills, with a passion for improving processes and customer experiences.Excellent communication and interpersonal skills, enabling effective collaboration with cross-functional teams and customers.A proactive mindset with a focus on continuous learning and adaptation.

Join Neara, a pioneering company transforming the energy landscape by enabling utilities to prepare for extreme weather events through innovative digital modeling.Our advanced machine learning techniques create detailed, physics-enabled digital twins of electricity grids across four continents, which assist asset owners in identifying challenges and implementing effective solutions over millions of kilometers of infrastructure.By simulating the impacts of severe weather and structural stress on a large scale, we empower the world’s leading utilities to detect risks, optimize their investments, and contribute to a more resilient global energy future.Our dedicated team comprises innovative thinkers passionate about making a real-world impact. We utilize AI and machine learning to enhance everything from data classification to complex scenario analysis, fostering a culture where creativity and innovation flourish as everyone contributes to our mission. We are looking for talented, imaginative individuals to help us expand our influence across the globe.Implementation Engineer RoleAs an Implementation Engineer, you will play a critical role in converting raw utility and geospatial data into precise digital twin models of electricity networks. Utilizing GIS, LiDAR, and asset datasets, you will configure models with Neara’s schema language to ensure high engineering standards. Based in London, you will be part of the Customer Success Team, responsible for deploying the Neara platform to utility clients throughout Europe. In this collaborative position, you will assist in developing and presenting complex customer use cases.Your Responsibilities:Participate in the comprehensive deployment of the Neara platform for utility customers across Europe.Ingest and manipulate large datasets (LiDAR, GIS, and asset databases) using Neara’s schema language and configuration framework.Serve as a technical liaison for customers throughout their deployment, collaborating with a Customer Success Manager to manage relationships with utility engineers and stakeholders, ensuring effective communication at all stages.Conduct thorough QA/QC to verify that the digital twin accurately represents real-world physics and meets customer specifications.Develop custom reports and dashboards within the platform to provide actionable insights for utility engineers.

About DecagonDecagon stands as the premier conversational AI platform, enabling brands to provide exceptional concierge-level customer experiences.Our cutting-edge technology empowers renowned enterprises such as Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to implement AI agents that facilitate personalized and enriching interactions across all channels, including voice, chat, email, and SMS.We envision a future where customer interactions transcend traditional support tickets and hold music, leading to quicker resolutions, more engaging conversations, and deeper relationships. Proudly backed by leading investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, we are committed to making this vision a reality.As an in-office company, we thrive on a collective dedication to excellence and speed. Our core values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — guide our working culture and team development.About the RoleJoin Decagon’s pioneering Implementations Team to build and scale our operations in delivering top-tier AI Agents to our clients. You will spearhead the strategy and execution of Decagon implementations within intricate enterprise environments, ensuring that each deployment is seamless, impactful, and lays the groundwork for sustained customer success.Your responsibilities will include designing and maintaining the implementation playbook, establishing frameworks, processes, and standards that facilitate repeatable and scalable deployments as we expand. You will leverage AI tools, automation, and robust operational design to enhance efficiency and minimize time to value.Collaborating closely with customer teams, you will gain insights into their workflows and objectives while working cross-functionally with Sales, Product, and Engineering to convert those needs into successful implementations. You will oversee complex rollouts, align stakeholders, and guarantee that every launch yields measurable outcomes.In this role, you willLead the implementation of enterprise AI Agents from kickoff to rollout, driving execution, adoption, and business results.Craft implementation strategies customized to each customer's objectives and technical landscape.Develop and manage the Implementation playbook, incorporating processes and standards that support scalable, high-quality deployments.Enhance the speed, quality, and consistency of implementations by identifying best practices and streamlining workflows.