Senior Ecommerce Manager at pattern | London

Are you passionate about data, dedicated to partner success, and ready to make a significant impact? If you possess a strong drive paired with analytical expertise, we invite you to join us at Pattern! Here, you'll leverage your skills to help one of the industry's fastest-growing companies.At Pattern, we empower brands to thrive on global ecommerce marketplaces by utilizing our proprietary technology and advanced AI. With access to over 46 trillion data points and cutting-edge machine learning models, we optimize every aspect of ecommerce growth for global brands. Our platform supports advertising, content management, logistics, pricing strategies, forecasting, and customer service. Trusted daily by hundreds of global brands, we facilitate profitable revenue growth across more than 60 international marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.To learn more about us, please visit pattern.com or reach out via email at press@pattern.com.Recognized as one of North America's fastest-growing tech companies by Deloitte, and listed among the best-led organizations by Inc., Pattern prioritizes employee experience at the core of our business model. We are proud to be recognized as one of Newsweek’s Global Most Loved Workplaces®.As we continue to expand, we are seeking an experienced Senior Ecommerce Manager to join our London team. In this pivotal role, you will drive the performance of the brands we represent on Amazon and other marketplaces. You will manage the financial success of a portfolio of global brands and lead a dedicated team of Brand Managers and Executives. Your responsibilities will include defining and executing end-to-end growth and profitability strategies for your portfolio while collaborating with Operations, Content, Advertising, Creative, Merchandising, and Finance. You will also spearhead cross-functional initiatives to enhance scalability within the EU market. We are looking for a strategic and commercially savvy Senior Manager who can align partners and stakeholders with a unified vision. You will be instrumental in developing team members to excel in their roles. With a growth mindset, you will adeptly navigate the complexities of a rapidly evolving landscape.

Are you passionate about data-driven success and eager to make a significant impact in the ecommerce landscape? Join Pattern, where your hustle and analytical mindset can drive success in one of the fastest-growing companies in the industry!At Pattern, we propel brands into the global ecommerce sphere, utilizing our proprietary technology and advanced AI. With access to over 46 trillion data points, our sophisticated machine learning models enable us to optimize and automate every aspect of ecommerce growth for brands worldwide. This includes advertising, content management, logistics, fulfillment, pricing strategies, demand forecasting, and exceptional customer service. Hundreds of global brands trust Pattern's ecommerce acceleration platform to enhance their profitability across more than 60 global marketplaces, including giants like Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre.For more information, visit our website at pattern.com or contact us at press@pattern.com.Recognized as one of North America’s fastest-growing tech companies by Deloitte and lauded as one of the best-led companies by Inc, Pattern prioritizes employee experience and has been honored as one of Newsweek’s Global Most Loved Workplaces®.As we expand, we seek a dynamic Senior Ecommerce Manager to join our European Team in London. This role is essential for scaling our business and enhancing the performance of the brands we manage on Amazon and other marketplaces. You will be responsible for the financial performance and client relationships for a portfolio of global brands while leading a team of Brand Managers and Brand Executives. Collaborating cross-functionally with teams in Operations, Content, Advertising, Creative, Merchandising, and Finance, you will define and implement comprehensive growth and profitability strategies. Your leadership will also guide cross-functional projects aimed at scaling our operations in the EU. We are looking for a strategic and commercially savvy Senior Manager who can engage partners and internal stakeholders to achieve shared goals. You will foster the development of team members, creating an environment where they can excel. Your growth mindset will enable you to navigate and lead through the complexities of a rapidly changing landscape.

About Pattern Pattern helps brands succeed in global ecommerce by applying advanced technology and artificial intelligence. Our platform analyzes over 46 trillion data points, using machine learning to improve advertising, content management, logistics, pricing, forecasting, and customer service. Leading brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable growth across more than 60 marketplaces, including Amazon, Walmart, Target, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Learn more at pattern.com. Role Overview Pattern is hiring an Ecommerce Director for the European team in London. This leadership position oversees the performance of brands represented on Amazon and other major marketplaces. Reporting to the VP of Ecommerce, the Ecommerce Director leads a team of Senior eCommerce Managers and Senior Advertising Strategists, focusing on scaling business impact and performance. What You Will Do Manage financial performance and relationships for a diverse portfolio of global brands. Mentor and guide team members in developing and executing growth strategies. Collaborate with Operations, Content, Advertising, Creative, Merchandising, and Finance teams to deliver results. Lead cross-functional projects to improve operational efficiency and implement best practices for scalable growth in the EU. Engage both partners and internal stakeholders to achieve shared business goals. What We’re Looking For Experience leading teams in ecommerce, ideally across multiple marketplaces such as Amazon. Strong commercial acumen and a history of developing talent. Comfort working in a rapidly changing environment and solving complex challenges. High emotional intelligence and the ability to build relationships with partners and colleagues. A growth mindset and a strategic approach to business leadership. Location This role is based in London, United Kingdom.

Are you passionate about leveraging data to drive partner success and transform the advertising landscape? If you thrive in a dynamic environment and possess a data-driven mindset, we want you to join the Pattern team!At Pattern, we empower brands to excel in global ecommerce marketplaces through our cutting-edge technology and artificial intelligence. By harnessing over 46 trillion data points and advanced machine learning algorithms, we optimize and automate every facet of ecommerce growth, including advertising, content management, logistics, pricing strategies, forecasting, and customer service. Our ecommerce acceleration platform is trusted daily by hundreds of global brands to enhance their revenue growth across more than 60 different marketplaces such as Amazon, Walmart.com, eBay, TikTok Shop, and many others. Discover more about us at pattern.com.Recognized by Deloitte as one of the fastest-growing tech companies in North America and acclaimed by Inc as one of the best-led companies, Pattern prioritizes employee experience and has been named one of Newsweek’s Global Most Loved Workplaces®.

Are you driven by data, passionate about partner success, and eager to revolutionize digital advertising? Join Pattern, where your hustle meets innovation!At Pattern, we empower brands on global ecommerce marketplaces through cutting-edge technology and AI. With access to over 46 trillion data points, we utilize sophisticated machine learning models to optimize and automate all aspects of ecommerce growth for global brands. Our comprehensive platform supports advertising, content management, logistics, pricing, forecasting, and customer service, enabling hundreds of brands to thrive across 60+ global marketplaces, including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Discover more at pattern.com or reach out at press@pattern.com.Recognized by Deloitte as one of the fastest growing tech companies in North America and celebrated by Inc as one of the best-led organizations, we prioritize employee experience and have been honored as one of Newsweek’s Global Most Loved Workplaces®.As we continue to grow, we are seeking a Senior Digital Advertising Strategist to elevate our digital advertising team into a data-driven powerhouse. We value proactive and diligent team members who can translate data into profitable strategies for our partners. If you possess exceptional standards, efficiency, and a hands-on attitude to ensure partner success, we encourage you to apply. Ideal candidates will be intelligent, organized, and energetic builders.

Are you prepared to transform your daily beauty routine? Trinny London is on the lookout for a Senior Ecommerce Manager to become an integral part of our dynamic Digital team. This pivotal role involves spearheading the rapid growth of our website's trading performance across eight countries. You will report directly to the Head of Ecommerce and be responsible for implementing best-in-class trading practices aimed at enhancing conversion rates, optimizing content, refining site merchandising, and advancing SEO strategies across our global platforms.Welcome to Trinny London!Founded in 2017 by the visionary Trinny Woodall, Trinny London is dedicated to revolutionizing makeup and simplifying skincare. We are proud to be recognized as one of Europe's fastest-growing beauty brands, generating millions in sales through innovative product development and a growing community of loyal customers. We are committed to fostering a highly skilled and motivated team to support our impressive trajectory of growth.Our ValuesWe embody three core values: we embrace fearless passion, we act with smart intent, and we proudly wear yellow. Our team consistently goes the extra mile, collaborating to push boundaries while celebrating our achievements and lessons learned together. We value every idea and make informed decisions, supporting each other in achieving our collective goals.The RoleYour daily responsibilities will include:Managing the global weekly trading calendar and activations for Trinnylondon.com, aligning trading priorities with business objectives, and identifying both commercial opportunities and potential risks.Assisting the Head of Ecommerce in achieving our financial forecasts by proactively monitoring and analyzing weekly, monthly, and quarterly performance metrics to inform strategic recommendations.Collaborating closely with the Head of Ecommerce to produce weekly trading reports, analyzing insights across web KPIs, product categories, and performance metrics to present key themes and actionable recommendations to the business.Overseeing the hands-on management of the CMS for campaigns, promotions, and content across our websites, ensuring a seamless customer journey with the support of the Content Coordinator.Ensuring timely product launches and effective site merchandising to enhance product discoverability.Working in tandem with the Paid Media and Lifecycle teams to strategize and optimize customer journeys across business-as-usual activities, campaigns, and promotions.Contributing to the overall ecommerce strategy with innovative ideas and analytics-driven insights.

Join ratand-boa as an Ecommerce Trading Manager, where you will play a pivotal role in driving our online trading strategy. You will be responsible for optimizing our product listings, enhancing customer engagement, and maximizing revenue through innovative ecommerce solutions. Collaborate with cross-functional teams to deliver an exceptional online shopping experience.

Join our dynamic team as an eCommerce Content Manager!Job OverviewCOMPANY BACKGROUNDWe are a prominent eCommerce company specializing in a diverse range of consumer goods and brands, well-established across leading online platforms such as Amazon, Google Shopping, and eBay globally. We pride ourselves on our innovative approach and commitment to quality.JOB RESPONSIBILITIESAs the Content Manager, you will oversee all copywriting and content production efforts. Your key responsibilities will include:Develop and execute the content strategy while managing the production of copy across all websites.Lead, mentor, and manage the SEO copywriting team.Edit, proofread, and enhance UK, US, and IE copy to ensure clarity and effectiveness.Collaborate closely with the SEO Technical Manager to align content strategies effectively.Coordinate with external agencies and freelance content writers to maintain brand consistency.Utilize keyword research, analytics, and SEO tools to identify content gaps and provide guidance to SEO copywriters.Review and optimize existing website content, suggesting strategies for refreshing or enhancing content performance.Monitor competitor content strategies to ensure we remain at the forefront of SEO practices.Provide relevant insights to the Project Manager to facilitate the creation of content briefs.CANDIDATE EXPERIENCE / SKILLSFluent in English, both written and spoken, is essential.Proven experience in a similar role, ideally within an eCommerce brand.Demonstrated expertise in content production aimed at SEO optimization.Experience in line management and team leadership.Comprehensive understanding of SEO principles and practices.Exceptional attention to detail and organizational skills.Strong interpersonal skills and ability to work collaboratively in a team environment.Proactive problem solver with a keen analytical mindset.SALARY£40,000 - £45,000To seize this fantastic opportunity as a Content Manager, please submit your CV to us.Contact: Jonathan Grimes

Connexity, part of the Taboola family, which includes leading brands like Skimlinks and ShopYourLikes, is a cutting-edge performance marketing technology firm dedicated to driving customer engagement and sales for retailers while providing exceptional revenue opportunities for publishers. Annually, we generate over $4 billion in sales for retailers and offer top-tier payouts for both publishers and influencers. With over three decades of proven expertise across the US, UK, EMEA, and APAC, Connexity stands as a trailblazer in the ecommerce landscape.Skimlinks empowers Editorial Publishers, Shopping Platforms, and Creators to monetize every phase of the shopping journey, transforming their content and user experiences into seamless affiliate revenue opportunities, effortlessly and globally.We are on the lookout for Skimlinks’ next Senior Product Marketing Manager. This pivotal role will involve collaborating with Product, Commercial, and Customer teams, emphasizing product adoption, strategic positioning, and successful go-to-market execution.Your core responsibility will be to ensure our products are not only well-constructed but also comprehensively understood and effectively embraced by users. You will serve as the client advocate, the product representative, and a vital partner to Commercial teams across EMEA and APAC, while maintaining close alignment with Product Marketing counterparts in the US.In this role, you will have comprehensive ownership of product adoption and commercial enablement, working synergistically with Product, Commercial, and regional teams to ensure success.This hybrid position is based in London and reports to the Senior Director of Product Marketing, Insights & Customer Experience located in Paris.Key Responsibilities:Act as a crucial liaison between Product and Commercial teams, ensuring alignment on priorities, positioning, and impact while translating product strategy into compelling sales narratives.Represent the voice of the client and market, ensuring customer insights and competitive intelligence guide product decisions and positioning.Oversee product adoption and usage throughout the product lifecycle, monitoring performance and collaborating cross-functionally to drive activation, retention, and optimization.Develop and maintain product and enablement content, including product messaging, competitive insights, sales materials, documentation, and product-related content such as blog entries and regional client communications.Facilitate training and enablement for Commercial teams across EMEA and APAC, empowering them to confidently present and sell our products.Serve as a product evangelist, representing our products both internally and externally at company events and customer-facing sessions.Work closely with US Product Marketing teams to ensure global consistency while integrating regional feedback and insights.Success Metrics for This Role:Achievement of product adoption goals and positive feedback from Commercial teams.Demonstrated impact on sales and customer retention through effective product positioning and market insights.

Join our dynamic team as an Ecommerce & Digital Marketing Manager, working closely with our Chief Marketing Officer to transform strategic initiatives into actionable results across our diverse growth channels.This is a unique opportunity to acquire hands-on experience in a fast-paced, multidisciplinary environment where you will have significant ownership and responsibility, contributing to one of the UK's most rapidly expanding consumer startups.Your role will be central to managing email marketing, website operations, creative processes, and coordinating with agencies, ensuring that innovative ideas progress from concept to execution and continuous improvement each week. Your daily tasks will vary significantly; one day might involve organizing content shoots with our celebrity trainers, while the next could see you developing briefs for new Meta ad strategies aimed at enhancing performance.This position emphasizes broad-based growth strategies rather than channel-specific expertise, focusing on accelerating our growth flywheel.

About Olsam Group Olsam Group acquires and scales standout brands, focusing on international growth, operational efficiency, and product innovation. The team spans three continents and includes colleagues from 15 nationalities, bringing together broad e-commerce experience and a variety of perspectives. Olsam’s work centers on building and evolving consumer brands for a global audience. Role Overview: Head of Ecommerce The Head of Ecommerce leads Olsam’s direct-to-consumer digital channels and explores new platforms, with a focus on the beauty and personal care sector. This role carries full responsibility for eCommerce performance, including revenue, profit margins, and customer growth across all relevant channels. This position manages a small, high-performing international team of 2-3 people. Collaboration with the Commercial Marketplace and Brand & Growth teams is central to delivering a unified omnichannel strategy. Main Responsibilities Set the strategic direction for digital trading and eCommerce growth. Develop and execute plans to optimize customer acquisition, conversion, and retention. Ensure platforms and partnerships are ready to scale as the business grows. Blend hands-on leadership with strategic planning to drive results. Work closely with cross-functional teams to deliver cohesive brand and marketplace strategies. Who Will Thrive This role suits someone who combines commercial insight with practical execution, enjoys an entrepreneurial setting, and can move easily between strategy and action. Experience in fast-moving digital commerce, especially in beauty or personal care, is valuable. Location Based in London, Greater London, United Kingdom.

Join Our Team as a Digital Marketing Manager - eCommerce!About UsThe Language Business Ltd is a thriving eCommerce enterprise renowned for its diverse portfolio of consumer goods and globally recognized brands, available across leading online platforms such as Amazon, Google Shopping, and eBay.Your RoleAs a Digital Marketing Manager, you will lead our digital marketing and PR initiatives tailored for the UK market. Your primary responsibilities will include:Strategically defining and executing marketing activities specific to the UK market.Creating and implementing localized PR strategies that align with our SEO goals.Collaborating with senior stakeholders to establish a clear marketing roadmap.Working closely with both the marketing and technology teams to enhance our digital features.Nurturing relationships with local agencies and partners.Optimizing content to improve the transactional user journey.Providing regular project updates to stakeholders and partners.Building connections with key influencers and trade press.Conducting ongoing competitor analyses and sharing best practices with the team.Enhancing the visibility of our programs on .uk websites.Crafting compelling marketing content for various digital assets, including websites and email campaigns.

About SwapAt Swap, we are pioneering the future of global commerce through our innovative AI-native platform. We seamlessly connect backend operations with a cutting-edge storefront experience, empowering brands to sell anything, anywhere. Our solutions encompass cross-border transactions, tax management, returns, demand planning, and a state-of-the-art agentic storefront, granting merchants complete visibility and enabling confident decision-making through real-time data.Join us in fostering a culture that prioritizes clarity, creativity, and shared ownership as we redefine the landscape of global commerce.About the RoleWe are on the lookout for an enthusiastic and results-oriented Senior Analyst to enhance our dynamic team of embedded business analysts. Your role will be crucial in delivering commercial value within our data-driven SaaS eCommerce ecosystem.This key position provides a significant level of ownership and the opportunity to influence how data and insights shape decision-making throughout the organization. You will work within a vital product team, serving as a strategic ally to ensure stakeholders have access to impactful commercial insights. Your responsibilities will include conducting thorough analyses and generating reports that drive our business, from internal commercial insights for Sales and Finance to reliable data that supports our customer-facing agentic systems.We seek a hands-on expert who can elevate our technical standards and ensure our analyses translate into tangible commercial success. If you excel in a fast-paced, collaborative environment with a strong sense of ownership and possess solid commercial acumen, we would love to hear from you!Key ResponsibilitiesStakeholder Partnership & Analytical Execution: Serve as the trusted data partner for your embedded function. You will convert broad business inquiries into clear analytical requirements, ensuring your outputs prioritize initiatives that directly support commercial objectives such as Annual Recurring Revenue (ARR) growth, customer retention, and operational efficiency.Technical Mentorship & Code Quality: Advocate for best practices by conducting thorough code reviews and mentoring fellow analysts within the team. You will uphold and refine our technical standards (including SQL style guides, Git version control, dbt modeling) to ensure all code produced is reusable, scalable, and maintainable.Deep-Dive SaaS Performance Analysis: Take charge of monitoring and analyzing crucial SaaS KPIs (e.g., Net Revenue Retention (NRR), Customer Acquisition Cost (CAC) Payback, Lifetime Value to CAC ratio (LTV:CAC), and Churn) to provide actionable insights.

About Charlotte Tilbury BeautyEstablished in 2013 by renowned British makeup artist and beauty innovator Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty landscape by simplifying makeup application for everyone, everywhere. Our accessible product range is designed to be easy to use, choose, and gift. Today, we continue to break records globally, expanding rapidly across various markets and categories.Over the past decade, Charlotte Tilbury Beauty has witnessed remarkable growth and has become one of the most talked-about brands in the beauty sector and beyond. With a presence in over 50 markets and a passionate team of over 2,300 employees, we are the Dream Team that brings our vision to life.As a truly global entity, Charlotte Tilbury Beauty drives market-leading growth through innovative retail strategies and cutting-edge product launches, all while nurturing a culture that embraces challenges, fosters disruptive thinking, and emphasizes teamwork and collaboration. Our vibrancy and energy are infectious, and as we scale, we are continually in search of exceptional talent eager to contribute to our ambitious journey.About the RoleThe eCommerce Coordinator will play a pivotal role in achieving business objectives by analyzing sales and inventory data, preparing insightful reports, and assisting in demand forecasting. Key responsibilities include tracking performance against KPIs, identifying market trends, and providing financial insights to inform strategic decisions, ensuring optimal product availability for our customers.As an eCommerce Coordinator, you will:Trading & Commercial SupportAssist in generating weekly and monthly performance reports, highlighting key trends for analysis.Support tracking and reporting of out-of-stock (OOS) items and product availability, clearly communicating impacts to key stakeholders.Maintain and update regular and ad-hoc reports with precision and punctuality.Gather insights from customer feedback and returns to aid in optimization efforts.Oversee staff gifting assortment and logistics in collaboration with the People Team.Implement price changes across platforms, ensuring timelines are adhered to and assist in streamlining this process.Provide support for new product development merchandising updates or quality assurance as needed.Assist in troubleshooting within the Digital Team regarding stock availability and customer care issues.Operational Excellence...

Role overview Pattern Inc. is hiring a Director of Marketplaces in London to guide the company’s global approach across e-commerce platforms. This leader will set direction for marketplace expansion, oversee performance optimization, and focus on revenue growth by managing partnerships and introducing new strategies. What you will do Shape and execute the global marketplace strategy Grow Pattern’s presence on key e-commerce platforms Optimize marketplace performance to meet revenue targets Develop and manage relationships with partners Lead and mentor a skilled team Increase brand visibility across multiple channels Who will succeed in this role This position suits a leader with a strong background in e-commerce who enjoys developing teams and building partnerships. Strategic thinking and a track record of driving growth in marketplace environments are essential.

About WPP MediaWPP is a leader in creative transformation, harnessing the power of creativity to shape a brighter future for our people, planet, clients, and communities. Discover more at wpp.com.WPP Media serves as WPP’s global media collective, where we unite the finest platforms, talent, and partners to unlock limitless growth opportunities in a media-rich world. For further insights, visit wppmedia.com.About OpenMind by WPPOpenMind is an integrated agency model that leverages WPP's vast talent pool to drive the European transformation of Nestlé’s media function. Central to our approach is state-of-the-art data and technology capabilities, powered by WPP’s commitment to AI, ensuring maximum impact for Nestlé’s media investments.Role Overview & ImpactAs an Account Manager within the ZEUR UK team, you will spearhead the execution of eCommerce and Retail Media initiatives. Your role involves developing expertise in platform capabilities and fostering strong supplier relationships to autonomously deliver precise testing protocols, media strategies, optimisation, and analytical insights. With hands-on experience managing RDM campaigns for FMCG clients, you will excel in communication, presenting campaign data clearly to stakeholders. This position supports the UK Retail Media Lead (Director) and reports directly to the UK RDM Account Director, drawing inspiration and support from a team of specialists, OpenMind leadership, and category experts.Key Responsibilities:Oversee the team's output for both client-facing and operational tasks, ensuring compliance with best practices and quality controls.Execute best practice campaigns, delivering timely optimisations while identifying opportunities for performance enhancement.Manage components of the testing plan, proposing innovative ideas, and meticulously planning, executing, and evaluating tests.Collaborate with team members to prepare wider client deliverables, such as performance commentary and weekly reports, ensuring quality standards are upheld.Support team members in the implementation, optimisation, and management of client campaigns.Build solid relationships within your client team, as well as with clients and suppliers, fostering effective communication and collaboration.Conduct detailed performance analyses and maintain internal data integrity.

About Flywheel Digital Flywheel Digital delivers digital commerce solutions that help leading brands grow across major online marketplaces. The company offers near real-time performance insights to boost sales, market share, and profitability. With teams across the Americas, Europe, and APAC, Flywheel supports career growth and provides resources for employees to succeed. Role Overview The eCommerce Specialist (Media + Retail) will join the Client Services team in London. This position focuses on collaborating with Business Managers to shape and execute eCommerce strategies for clients. The role involves working closely with digital platforms like Amazon, helping clients develop their approach, and using Flywheel’s technology to manage and report on results. This is a chance to build expertise in both media and retail, supporting professional growth. The team values curiosity, initiative, and a willingness to explore new opportunities in digital commerce. What You Will Do Work alongside Search Managers to help clients reach their Amazon goals. Oversee campaign management, including keyword selection and setting bid levels for CPG clients using the Amazon Marketing Services Platform. Create and manage daily, weekly, and monthly reports, analytics, and performance insights for digital marketing campaigns. Develop key metric reports and monitor campaign progress and trends. Location London, England, United Kingdom Language Requirements Fluency in French, Italian, or Spanish is required for this role.

Join DigitalGenius (DG), where we leverage the power of AI Agents to revolutionize customer experiences for eCommerce brands. Our innovative approach to agentic AI positions us as a potential leader in the industry. We are seeking passionate, skilled individuals to join our dedicated and dynamic team to help us realize this vision.With a global presence, including offices in London and New York, we proudly support renowned retail brands such as On, Rapha, Air Up, Holland & Barrett, AllSaints, Honeylove, and Clarins.We are in search of an experienced Customer Success Manager who thrives on scaling AI, enjoys problem-solving, and is eager to work on exciting projects.Role Overview:The Customer Success team at DigitalGenius is responsible for all post-sales customer interactions. This encompasses everything from project scoping and implementation management to defining KPIs, ensuring ongoing improvement after implementation, generating impactful case studies, and securing renewals.This position will oversee and ensure the success of both new and existing clients throughout the UK and Europe. Candidates from both the UK and EU are encouraged to apply.Key Responsibilities:Manage multiple client projects concurrently across various segments (SMB, Mid-Market, Enterprise), covering all stages of the post-sales customer journey.Understand and gather customer requirements to effectively scope projects, implement solutions successfully, and meet KPIs to ensure customer referenceability, satisfaction, and retention.Take charge of product performance reporting, business-value analysis, and ongoing project planning for your customer portfolio.Stay informed about best practices, industry trends, and customer challenges to enhance our product's competitive edge.Collaborate with clients to create mutually agreed implementation plans, project timelines, and delivery milestones.Coordinate with Solution Engineers to guarantee timely delivery and ongoing improvement of implemented solutions.Communicate project requirements, status, and results effectively to clients within a high-touch customer success model.Handle customer support inquiries and manage escalations throughout the customer lifecycle.Generate case studies, secure renewals, and drive growth within your client portfolio.

Bilingual Digital Marketing Manager - eCommerce (French)COMPANY BACKGROUNDJoin a thriving eCommerce organization that boasts an expansive portfolio of consumer goods and brands available on leading global online platforms such as Amazon, Google Shopping, and eBay.JOB RESPONSIBILITIESAs the French-speaking Digital Marketing Manager, you will spearhead digital marketing and PR initiatives tailored for French-speaking markets. Your responsibilities will include:Crafting and executing marketing strategies for French-speaking demographics.Designing and implementing localized PR strategies that align with SEO objectives.Collaborating with senior internal stakeholders to outline strategic roadmaps.Working closely with the marketing and technology teams to enhance digital functionalities.Nurturing relationships with local agencies and partners.Optimizing content for transactional user journeys.Providing project status updates to stakeholders and team members.Identifying and cultivating relationships with key influencers.Engaging with business and trade media.Conducting ongoing competitor research and sharing best practices.Enhancing the visibility of the program on .FR websites.Writing and optimizing copy for marketing materials and digital assets such as websites and email campaigns.CANDIDATE EXPERIENCE / SKILLSThe ideal candidate will possess:Fluency in French (native level) and excellent command of English.Previous experience in a similar role within the French market, preferably in eCommerce.Exceptional project management and stakeholder management skills.Adept networking abilities.Strong communication skills, with a focus on converting website visitors into customers.Excellent interpersonal, organizational, time management, and teamwork capabilities.Experience in a PR and digital marketing environment.P&L management experience is a plus.A solid understanding of SEO and the impact of effective copywriting on search rankings.SALARYCompetitive salary up to £35,000.If you are ready to take on this exciting opportunity as a French-speaking Digital Marketing Manager, please submit your CV.Contact: Jonathan Grimes

About YASOYASO serves as the ultimate operating system tailored for international brands entering the Chinese market, crafted by a dedicated team of experts in China, technology, and startup operations. Our innovative plug-and-play solution seamlessly manages the entire spectrum of cross-border ecommerce and social commerce, encompassing store operations, pricing strategies, influencer collaborations, and logistics—all driven by our proprietary technology.We empower brands with complete visibility across all performance metrics, including traffic, conversion rates, revenue, influencer ROI, content management, and inventory levels. For the first time, brands can monitor and manage their business operations in China in real time, utilizing data that is transparent, measurable, and actionable.By transforming outdated legacy systems into a cohesive, data-driven infrastructure, YASO enables international brands to reclaim control over their growth trajectory in China.In light of our recent Series A funding round, we are excited to expand our global team across London, Shanghai, and beyond, as we redefine the future of cross-border retail.The RoleJoin our dynamic team to collaborate with our Product Manager and engineering professionals to develop customer-facing platform features and internal tools that facilitate a self-service experience for our enterprise customers. You will be responsible for deploying data integrations, operational tools, and independent product capabilities that are essential to scaling our customer base tenfold.Reporting directly to our Founder (James, located in London), you will engage daily with your team members, the Product Manager, and YASO's operations team in Shanghai. You will also have regular opportunities for in-person collaboration with our international teams across Europe and Shanghai.Within your first 60 days, you will have successfully deployed at least one feature that our operations team or customers utilize weekly, taking ownership of the entire process from inception to delivery.You WillDevelop end-to-end features from database schema to user interface that address genuine operational challenges and yield significant impact for our team and customers.Design and implement APIs that support both internal tools and customer-facing platform functionalities, ensuring security, scalability, and maintainability.Translate product requirements into technical solutions. Collaborate with our Product Manager to refine specifications, evaluate feasibility, and identify architectural concerns before they escalate.Take ownership of your code in production. Manage deployment, monitoring, troubleshooting performance issues, and maintaining the systems you create.Work asynchronously across time zones. Engage daily with our engineering team in Shanghai, contributing to a shared data infrastructure and our unified codebase.Participate in the EU-based on-call rotation to uphold system reliability.Influence our engineering culture through comprehensive code reviews, documentation, and sharing best practices with the team.Shape our roadmap by providing valuable technical insights on our strategic direction.