Senior Director of Analytics - Servicing

We are seeking an experienced and strategic Senior Director of Analytics to lead our analytics team in servicing. In this role, you will be responsible for driving data-driven decision-making and enhancing our analytical capabilities to improve customer experiences. You will collaborate with cross-functional teams to develop insights that support our business objectives.

Join Qurious Associates Limited as the Senior Director of Optimization Analytics, where you will leverage your expertise in logistics and supply chain management to drive efficiency and innovation. In this leadership role, you will be responsible for overseeing the development and implementation of analytical strategies that enhance our operational performance.

Join feeldco as the Director of Analytics, where you will lead the analytics team in driving data-driven decision-making across the organization. You will be responsible for developing and implementing innovative analytics strategies that support business objectives, enhance customer experiences, and promote operational efficiency. This role requires a deep understanding of data analysis, statistical modeling, and the ability to translate complex data sets into actionable insights.

Founded in 2004, OLIVER stands as the world's premier specialist in designing, building, and managing bespoke in-house agencies and marketing ecosystems for brands. We proudly partner with over 300 clients across more than 40 countries, continuously pushing the boundaries of creativity and efficiency to deliver customized solutions that resonate profoundly with target audiences.&nbsp;As a member of The Brandtech Group, we are at the forefront of harnessing cutting-edge AI technology to transform the way we create and deliver our work. Our AI solutions elevate efficiency, ignite creativity, and foster insightful decision-making, empowering our teams to achieve innovative and impactful results.&nbsp;Role:&nbsp; Director of AnalyticsLocation:&nbsp; London, United Kingdom. (3 days a week from our London offices)About the role:</span><span data-ccp-props="{"335559739":240}">&nbsp;At OLIVER (part of The Brandtech Group, the world’s leading GenAI-powered marketing company),&nbsp;we’re&nbsp;seeking a dynamic and results-driven analytics leader to build and develop cutting-edge data capabilities. In the role of Director of Analytics, you will spearhead the architecture and implementation of innovative analytics solutions across social and audience analytics, creative optimization, and marketing effectiveness, collaborating closely with our central hub of specialists.&nbsp;

Join Oliver as a Director of Analytics, where you will lead our analytics team to unlock transformative insights that drive strategic decisions. In this pivotal role, you will be responsible for developing and implementing data strategies, overseeing analytics projects, and collaborating with cross-functional teams to enhance our data-driven culture.

WPP Media supports well-known brands by combining talent, data, and industry relationships to help clients grow. The company’s platform, WPP Open, integrates media, analytics, and partnerships so clients can adapt and achieve real results. WPP Media emphasizes AI-driven media operations, merging strategy, data insights, and creative personalization at scale. Clients benefit from WPP Open and Open Intelligence, gaining a clear view of their media investments. Role overview The Associate Director of Analytics joins the Analytics & Insights team in London, reporting to the Analytics Director. This team focuses on measuring media effectiveness, analyzing campaign outcomes, and working with clients to strengthen their brand presence in the market. What you will do Collaborate with major brands, including Airbnb, to improve campaign results using customized media measurement methods. Analyze data to assess campaign effectiveness and provide actionable insights. Communicate clearly with client stakeholders to explain findings and recommendations. Manage multiple tasks and priorities within a team known for technology and media innovation. Requirements Strong organizational skills to handle several projects at once. Experience communicating complex analytics to clients and stakeholders. Background in media measurement, analytics, or related fields. Learn more about WPP Media at wppmedia.com.

About BirdieAt Birdie, we are revolutionizing care for older adults, crafting innovative technology to enhance home healthcare. Our mission is to empower care teams with advanced tools that facilitate dignified and efficient care, enabling seniors to thrive in their own homes for extended periods. Our comprehensive platform supports millions of care visits monthly, equipping providers with the essential tools for outstanding care delivery.We are committed to making a significant impact, not just incremental changes.Our all-in-one solution has already supported over 60 million care visits and provided services to 116,000 individuals in 2025. We are rapidly expanding while remaining dedicated to our core purpose. Proudly recognized as a B Corp, we strive to use business as a force for good.Founded in 2017, Birdie is backed by leading investors, including Index Ventures, Sofina, and Omers. In 2023, we achieved #6 in the Deloitte Fast 50, marking us as one of the fastest-growing tech firms in the UK. Discover more about our impact and accolades here.While speed is important, our focus remains on impact. Your missionAs the Director of Data Analytics at Birdie, your objective will be to transform data into a pivotal asset by reconstructing our platform for enhanced understanding of care and developing analytics products that provide customers with vital insights for improving outcomes for older adults.‍ How you will contributeLead and manage our customer-focused analytics product, collaborating closely with the product team to design and implement data features that deliver tangible value to care providers.Spearhead the modernization of our data platform by making strategic architectural decisions that enhance reliability, scalability, and external usability.Establish and communicate a cohesive data strategy that aligns platform investments with product outcomes, gaining buy-in from senior stakeholders across the organization.Build and lead a high-performing data team, creating clear workflows that maintain focus and minimize reactive, ad-hoc demands.

Join Wise as the Director of Analytics for our Regional Platform, where you'll lead a dynamic team to elevate our data-driven decisions. Your expertise will drive innovative analytics strategies that enhance our platform's performance and drive business growth.

Role overview The Director of Analytics at Wise will guide a London-based team focused on using data to support strategic choices. The position shapes how analytics influences both customer experience and overall business performance. What you will do Lead and mentor an analytics team located in London Work closely with teams across Wise to identify key business and customer metrics Design and improve reporting systems that provide actionable insights Help advance Wise’s customer experience and business outcomes through data-driven methods

At Intercom, we are revolutionizing customer service through innovative AI solutions, dedicated to enhancing customer experiences for businesses worldwide.Our flagship AI agent, Fin, is the most sophisticated customer service AI available, enabling businesses to provide seamless, round-the-clock support. When paired with our Helpdesk, it becomes part of the comprehensive Intercom Customer Service Suite, tailored to manage complex queries requiring human intervention.Since our inception in 2011, we have gained the trust of nearly 30,000 businesses globally, setting a new benchmark in customer service. Our core values drive us to push boundaries, innovate rapidly, and deliver outstanding value consistently.What Awaits You?Join our AI Group at Intercom, where you will play a pivotal role in shaping new machine learning features, conducting algorithm research, and swiftly launching prototypes for our clients.Our product-driven team of over 50 ML scientists, engineers, designers, and researchers collaborates across various departments, ensuring we push to production rapidly, often launching beta versions within weeks of successful testing.We are committed to continuous improvement through experimentation and analyzing the performance of our AI features. Utilizing both frequentist and Bayesian methods, we create insightful dashboards and delve into complex user interactions to enhance user success. Navigating the stochastic nature of AI products poses challenges that we rigorously tackle.We are on the lookout for a passionate Analytics Engineer to join our AI Group and contribute to our mission.

Account Director, Applied AnalyticsAbout WPP MediaWPP is the creative transformation agency that harnesses the power of creativity to build better futures for our people, planet, clients, and communities. To learn more, visit wpp.com.WPP Media represents WPP’s global media collective, uniting the best platforms, talent, and partners to create limitless growth opportunities in an increasingly media-saturated world. For more insights, visit wppmedia.com.About OpenMind: A Premier Brand of WPP MediaOpenMind by WPP is an integrated agency model that leverages talent across WPP, specifically designed to expedite the European transformation of Nestlé’s media operations. Central to this initiative is the state-of-the-art data and technology capabilities, enhanced by WPP’s investment in AI, aimed at maximizing the efficacy of Nestlé's media investments.Role Summary and ImpactThe Account Director, Applied Analytics, serves as a vital link between Nestlé clients and the internal analytics practice areas. This role is crucial for ensuring the timely execution of intricate analytical projects, effectively communicating the needs at every stage, and monitoring progress diligently.In this position, you will gain a comprehensive understanding of the media marketing measurement landscape, equipping you to articulate complex concepts clearly and understandably to both clients and internal teams.This role presents a unique chance to elevate analytics standards across ZEUR, collaborating with some of the world's most prominent brands. You will be instrumental in educating local market teams about your methodologies to ensure consistency across the region, further driving excellence in analytics.Key Responsibilities:Collaborate with the OpenMind Analytics Lead to design analytical projects at both ZEUR and global levels, including:Media Budget Optimization EngineMeasurement FrameworkAttribution Model POVExperimentation FrameworkAggregated MMM AnalysisManage the Analytics Pipeline through Wrike (Project Management Platform), understanding dependencies and stakeholder requirements, while engaging with team members and clients to ensure timely project completion.

About UsIPG Mediabrands is the dynamic media and marketing solutions division of the Interpublic Group (NYSE: IPG). With a robust management of approximately $40 billion in global marketing investments for our clients, we offer strategic services through our award-winning full-service agency networks – UM, Initiative, and Mediahub – alongside our innovative marketing specialists including Kinesso, Magna, Orion, Rapport, and Mediabrands Content Studio. Our clientele encompasses some of the most recognizable and iconic brands across diverse industry sectors. Our team consists of over 13,000 marketing professionals spanning more than 130 countries, representing the full spectrum of humanity. Discover more at www.ipgmediabrands.com.Role DescriptionThe Director of Analytics (Effectiveness) will:Deliver consulting services on all facets of marketing effectiveness, including the creation and implementation of measurement frameworks. Integrate effectiveness insights to guide marketing and media decision-making, while advising on and deploying measurement techniques such as econometrics, digital performance tracking, and experimentation.

About WPP MediaWPP is a trusted partner for the world’s leading brands, leveraging exceptional talent, trusted data, and world-class partnerships through our pioneering marketing platform, WPP Open. We assist clients in navigating change, seizing opportunities, and driving transformational growth.As WPP's AI-driven media operating unit, WPP Media merges media, data, and strategic partnerships to deliver creative personalization at scale. By harnessing the power of WPP Open and Open Intelligence, clients gain transparent insights into their media investments, enabling them to understand where, how, and why their expenditures are effective.For further information, please visit wppmedia.com.About EssenceMediacom: A Leading WPP Media BrandEssenceMediacom represents a new generation of media agencies. With a foundation in analytics and insights, and bolstered by cutting-edge data and technology, we harness the power of media and creativity to drive breakthroughs for the world's top brands. Our approach helps clients decode the modern marketing landscape, discover necessary breakthroughs, and thrive in the new communications economy.Role Summary and Impact

The Group Director of Advanced Analytics - EMEA at Mediabrands plays a central leadership role within the analytics team, focusing on the Initiative Intuit account. Based in London, this position guides analytics strategy and execution across multiple projects and workstreams. Role overview This leader is responsible for directing analytics initiatives tied to the Intuit account. Collaboration is key: the Group Director works closely with both the Intuit Analytics Team and the broader Initiative account team to shape and deliver analytics projects that meet client needs. Key responsibilities Lead analytics efforts for the Intuit account, ensuring projects align with business goals. Work alongside internal teams to develop and manage analytics projects and workstreams. Maintain high standards of quality and relevance in all analytics outputs. Drive innovation in analytics applications, encouraging new approaches and solutions. Promote the value of analytics in supporting growth and solving client challenges. Grow the analytics function within Intuit’s business operations. Oversee measurement strategies and the test-and-learn framework to support continuous improvement. What success looks like The ideal candidate inspires teams, advocates for analytics-driven decision making, and consistently expands the impact of analytics within the client’s business. This role requires a mix of technical knowledge, leadership, and the ability to innovate in a collaborative environment.

Join Zoopla as a Senior Analytics Engineer and play a pivotal role in driving data-driven decisions across our innovative team. You will leverage your expertise in analytics, data modeling, and visualization to enhance our product features and improve user experience. Your contributions will directly impact how we serve millions of customers seeking their perfect home.

About Pipedrive Pipedrive builds cloud-based sales and marketing tools designed to help teams work more efficiently. Since 2010, over 100,000 businesses in 179 countries have chosen Pipedrive to streamline their daily tasks. The company has grown from a five-person startup to an international team of more than 850 people, representing over 50 nationalities. Pipedrive operates from ten offices across Europe and the United States. In 2020, Pipedrive became Estonia’s fifth unicorn, following a major investment from Vista Equity Partners. Role Overview: Director of Product Analytics Based in London, the Director of Product Analytics leads Pipedrive’s global product analytics strategy. This role focuses on transforming data into clear, actionable insights that support business growth and improve both website and product performance. What You Will Do Lead product analytics initiatives across the company, ensuring data-driven decisions guide product development. Work closely with Product teams to understand customer behavior and identify key pain points. Spot opportunities to optimize the user experience and prioritize enhancements that matter most to customers. Drive the experimentation program, measuring and analyzing the impact of changes to our products and website. Location This position is based in London, UK.

Databricks seeks a Senior Director of Industry Solutions to lead client engagement across EMEA. The focus is on guiding organizations as they use data to address business challenges and improve operations. This leadership position emphasizes shaping tailored solutions that drive measurable results. Key responsibilities Collaborate with clients to identify industry-specific needs and objectives Develop and implement solutions aimed at increasing operational efficiency and supporting growth Formulate strategies that apply advanced technology to solve complex business issues Oversee projects that encourage organizations to adopt data-driven approaches Locations Germany London, United Kingdom Paris, France Remote - Netherlands Other EMEA locations may be considered

Join our expanding consulting team as a Senior Analytics Consultant and embark on an exciting journey with Hitachi Solutions. In this pivotal role, you will craft tailored and innovative analytics solutions, delivering substantial commercial value to some of the UK's most esteemed organizations.The ideal candidate will leverage their expertise in business intelligence tools and methodologies to guide clients on analytics best practices, ensuring timely and budget-conscious delivery of analytics capabilities.Your primary responsibilities will include:Providing strategic advice to clients on optimal analytics practices while ensuring timely and budget-aligned delivery of analytics solutionsGathering and analyzing client requirements to architect effective intelligence solutionsDesigning and developing custom Business Intelligence and Advanced Analytics solutionsImplementing data management and transformation solutions following industry best practicesCreating insightful reports and dashboards to effectively communicate information

Join Zopa as a Senior Analytics Engineer and play a pivotal role in leveraging data to drive strategic decisions. You will collaborate with cross-functional teams to design and implement data solutions that enhance our analytics capabilities. If you are passionate about data engineering and possess a strong analytical mindset, this is the perfect opportunity for you.

The Senior Manager, Data Analytics at Checkout.com leads a team focused on supporting data-driven decisions throughout the company. Based in London, this role manages the creation and delivery of business intelligence solutions, using analytics to surface trends and opportunities that shape business direction. Role overview This position combines strategic thinking with practical leadership. The Senior Manager guides complex data projects from planning to execution, ensuring results align with organizational goals. Collaboration with teams across functions is a key part of daily work. What you will do Direct and mentor a team of data analytics professionals Oversee the development of business intelligence tools and solutions Apply advanced analytics to identify insights that support business growth Work closely with other departments to align analytics initiatives with company needs Requirements Strong experience leading analytics teams and projects Ability to manage complex data initiatives from start to finish Skilled at collaborating with cross-functional groups Strategic mindset with a hands-on approach to problem-solving