About the job
About the Role
Join our newly established Property Management Accounts team at our London headquarters, designed to support our key clients and diverse portfolios in the vibrant London market. Collaborating closely with our dedicated Property Management function, this team will play a crucial role in delivering high-quality accounting solutions.
We are seeking an experienced Senior Client Accountant to lead the Client Accounting Team while fostering positive relationships with both clients and internal stakeholders. Your expertise will ensure that all services are executed within KPIs for a varied property portfolio, encompassing commercial, industrial, and retail properties.
This position necessitates consistent, direct communication with the accounts team, property managers, tenants, and clients to guarantee the production of accurate and timely financial records.
As a Senior Client Accountant, you will partner closely with the accounts team assigned to your clients, as well as the Property Management teams, to provide an exemplary service to our clientele.
Key Responsibilities:
- Prepare and review monthly and quarterly client reports, including VAT and IPD reporting.
- Ensure compliance with all client KPIs and adherence to company procedures.
- Oversee departmental controls to meet both client and internal KPIs.
- Supervise the work of Client Accountants, Assistant Client Accountants, and Accounts Administrators.
- Provide training and mentorship to team members.
- Manage client relationships, lead projects, and promote client initiatives.
- Resolve client and tenant queries effectively.
- Perform any other tasks that facilitate the smooth operation of the accounting department.
Success Factors:
Building and nurturing strong professional relationships with clients, tenants, and colleagues in the accounting teams and broader organization is essential for success in this role. Your initiative will be highly valued.
This position requires managing an accounting team responsible for delivering client accounting services. You will serve as an escalation point for your team, internal Property Management Teams, and clients.
In this role, you will lead and manage Client Accountants, Assistant Client Accountants, and Accounts Administrators, ensuring all tasks are completed timely and in line with internal and client KPIs for a superior service experience.
To thrive in this position, you must demonstrate meticulous attention to detail, strong organizational skills, effective prioritization, excellent communication skills, and a collaborative spirit, along with a genuine desire to learn and grow in your role.

