About the job
Join the Heidi Team!
Heidi is pioneering the development of an AI Care Partner designed to assist clinicians every step of the way, from documentation to the delivery of care.
Our mission is to enhance healthcare capacity while ensuring that care remains deeply human. In just 18 months, Heidi has saved clinicians over 18 million hours and facilitated more than 73 million patient visits. Currently, our technology supports over two million patient visits weekly across 116 countries and in more than 110 languages.
Founded by healthcare professionals, Heidi unites clinicians, engineers, designers, scientists, creatives, and mathematicians with a shared purpose: strengthening the human connection at the core of healthcare.
With nearly $100 million in funding, Heidi is expanding into markets across the USA, UK, Canada, and Europe, collaborating with leading health systems like the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others.
We are committed to moving swiftly where it matters while staying grounded in proven practices, shaping the future of healthcare. Are you ready to take on the challenge?
Your Role
We are on the lookout for a motivated and proactive Sales Development Representative (SDR) to join our growing sales team in the UK. As a vital contributor to our commercial team, you will be instrumental in sourcing and qualifying leads, initiating outreach, and arranging valuable discussions for our SMB Account Executives. Your objective will be to forge meaningful connections with healthcare practices and hospital groups, driving our mission to succeed in the US market.
This role demands a proactive approach, strong communication skills, and the ability to excel in a fast-paced startup environment. You will become adept at engaging healthcare stakeholders, generating new opportunities, and directly contributing to our sales pipeline.
Key Responsibilities:
Identify, research, and target potential SMB customers (small to medium-sized practices and hospital groups).
Implement outbound campaigns through a combination of calls, emails, social selling, and product-led signals to qualify leads.
Schedule high-quality meetings and product demonstrations for Account Executives, ensuring a seamless handoff of qualified opportunities.
Keep accurate records in HubSpot CRM, managing and optimizing the sales process.

