Retail Pricing Analyst at Zego | London

Zego is revolutionizing the world of motor insurance, ensuring that responsible drivers are not held back by outdated systems. We understand that traditional motor insurance can be overly complex and expensive, ignoring the true driving behavior of individuals.Since our inception in 2016, we have dedicated ourselves to providing the most affordable insurance options for conscientious drivers. Our diverse clientele ranges from van drivers and gig economy workers to everyday car users, all of whom are central to our mission.Having successfully sold millions of policies and secured over $200 million in funding, we are just getting started on our journey.Role OverviewAs a Retail Pricing Analyst, your mission will be to implement and enhance our pricing optimization strategy. You will act as the crucial link between sophisticated technical algorithms and their real-world market applications. This role is perfect for an analyst with a robust background in insurance, especially within a large personal-lines insurer, who is eager to transition into a dynamic, Python-driven environment that is reshaping motor insurance pricing.Your ResponsibilitiesDeveloping and optimizing retail pricing strategies across UK and European markets to achieve essential business KPIs.Evaluating customer price sensitivity and churn patterns to suggest pricing adjustments that enhance lifetime value and improve portfolio performance.Tracking the effectiveness of optimized pricing and delivering detailed analyses to the Director of Pricing and senior leadership teams.Leading the pricing strategies for new and innovative products, ensuring competitive and mathematically robust market entries.Qualifications for SuccessProficient in Python programming; familiarity with modern coding environments is essential.A background in a complex pricing or actuarial role, preferably within the motor insurance sector.A strong desire to innovate beyond traditional pricing methodologies and utilize contemporary optimization techniques for business expansion.A proven ability to balance commercial objectives with pricing integrity and stability in loss ratios.

At Zego, we understand that conventional motor insurance can hinder good drivers. The complexities and high costs often overshadow the true driving capabilities.Since our inception in 2016, our mission has been to revolutionize motor insurance by offering affordable rates for responsible drivers.Our diverse clientele, ranging from van drivers and gig economy workers to everyday car owners, drives our commitment to innovation and excellence.Having successfully sold millions of policies and secured over $200 million in funding, we are just beginning our journey...Role OverviewAs a Senior Pricing Analyst at Zego, you will be pivotal in shaping the company’s pricing strategy with a significant impact on our growth trajectory. You will oversee the complete retail pricing process for various motor products, ensuring alignment with our cutting-edge, data-driven approach. In your senior role, you will spearhead the development of innovative retail pricing models, collaborate with cross-functional teams, and champion advanced techniques in the pricing domain. Your contributions will be vital as we expand our presence in the UK and European markets.Key ResponsibilitiesPartner with Pricing Leadership to execute strategic pricing initiatives for both new and existing motor products.Foster the implementation of advanced pricing methodologies, incorporating telematics and data science, while promoting innovation within the retail pricing team.Evaluate and monitor performance metrics, ensuring alignment with business objectives and providing data-driven recommendations for enhancements.Collaborate across departments including sales, product, data science, and management to share insights and drive business success.Mentor junior team members, helping to cultivate a culture of collaboration and high performance.Qualifications for Success3 to 5+ years of experience in personal lines pricing, with a focus on motor pricing considered a plus.Proven experience in managing personal lines pricing strategies, possessing a creative outlook and a readiness to innovate.Strong analytical and technical skills; proficiency in SQL, Python, R, or similar tools is essential, alongside experience in model development.Exceptional communication skills, with an ability to clarify complex technical concepts to non-technical audiences and influence key stakeholders.A strong balance between commercial goals and pricing integrity, coupled with rigorous analytical standards.Experience in mentoring or coaching junior colleagues, contributing to a supportive workplace culture.

Zego is hiring a Senior Customer Support Executive in London. This position centers on helping customers with their questions and concerns, ensuring each interaction leaves a positive impression. Role overview The Senior Customer Support Executive works directly with customers, handling inquiries and offering support for Zego’s products. The role involves communicating across multiple channels to address needs and strengthen customer relationships. What you will do Resolve customer inquiries promptly and professionally Provide detailed product support Promote a positive experience in every interaction Engage with customers through various communication channels Location This position is based in London, England.

Join Zego, a Leading Commercial Motor Insurer!At Zego, we are committed to revolutionizing the insurance industry by simplifying the experience for our customers, from scooter delivery riders to private hire taxi drivers. Our mission is to save people time and money while making insurance more accessible and human-friendly.Since our inception in 2016, we've challenged the complexities of traditional insurance, providing tailored solutions that empower professional drivers across the UK and Europe.Having raised over $200 million in funding, we have evolved from a start-up into an industry leader, with much more innovation on the horizon.About the Role:We are seeking an enthusiastic and results-driven Customer Support Executive to enhance our customer experience. In this dynamic role, you will engage directly with customers through phone, email, and LiveChat, playing a pivotal role in Zego’s growth and success. You will be part of a collaborative, high-performing team dedicated to achieving outstanding customer satisfaction.Your Responsibilities:Assist customers with Sales and Support inquiries via phone.Ensure customer satisfaction by providing professional support over the phone.Maintain a positive, empathetic, and professional demeanor towards customers, building trustful relationships.Respond promptly to customer inquiries via email and live chat.Develop a comprehensive knowledge of our products to effectively address customer questions.Input customer information into our in-house system accurately.Qualifications for Success:Experience in a high-performing, target-driven customer service environment.A genuine passion for customer experience advocacy.Strong listening skills to understand customer needs and an eye for detail.Ability to multitask, prioritize, and manage time efficiently.Adaptability and quick learning capabilities.Availability to work 37.5 hours weekly between 8 am - 6 pm, Monday to Sunday.What’s it like to work at Zego?Joining Zego will be a career-defining opportunity. Our team members are empowered to reach their full potential, delivering exceptional work that makes a real difference. We value every individual’s contribution to our collective success and provide plenty of room for personal and professional growth.

Join Our Team as a Pricing AnalystLocation: LondonCompensation: Discretionary Company Bonus SchemeWork Schedule: ⏰ Monday – Friday 9 am – 5:30 pm (Hybrid: 2-3 days in the office, 37.5 hours per week) Employee Benefits: 25 days of holiday (increasing to 28 after 3 years of service), plus bank holidays for a well-deserved break. Private Medical Coverage through Vitality, including reward schemes for you and your family. Health Cash Plan via Simply Health, allowing reimbursement for dental, optical, and other expenses for employees and children. Pension Plan with a 5% contribution from Oodle to support your future savings. Life Assurance at 4 times your annual salary, fully funded by Oodle. Complimentary breakfast, beverages, and fresh fruit available in the office. Employee Discounts that you can access anytime for major retailers. One volunteer day per year to give back to the community.⭐ Mental Health Support with 6 free counseling sessions through our Employee Assistance Programme. Enhanced Paid Sick Leave to support your health needs.‍ Enhanced Family Leave for primary and secondary caregivers.About Oodle: Our mission at Oodle is to empower our customers by providing straightforward lending products and compassionate support throughout their journey. We finance cars, but more importantly, we finance people. Since 2016, we have helped tens of thousands of customers navigate their car buying experience.Your Growth Matters: As an employer, we prioritize your career development. We are dedicated to fostering a diverse and inclusive environment where every team member feels valued and supported. Our Talent Development team is committed to facilitating your growth through learning and career advancement opportunities.The Role: As a Pricing Analyst at Oodle Car Finance, you will play a key role in supporting our mission.

Wise is looking for a Lead Data Analyst focused on Pricing to help shape pricing strategies and support data-driven decisions. This position is based in London and works closely with teams across the company. Role overview This role centers on analyzing and optimizing pricing models. The Lead Data Analyst will review market trends, assess data, and recommend adjustments to support Wise’s business goals. Collaboration Working with cross-functional teams is a key part of this position. Expect to share insights, coordinate on projects, and ensure pricing strategies remain relevant and competitive. Requirements Strong analytical skills Experience with pricing models Ability to interpret market data and trends Comfort working with teams across different functions

About ZegoAt Zego, we recognize that conventional motor insurance often hinders good drivers. It can be overly complex, costly, and does not accurately reflect driving behavior. Since our inception in 2016, we have dedicated ourselves to revolutionizing this experience by providing the most affordable insurance options for responsible drivers.From van drivers and gig economy workers to everyday motorists, our clients are at the heart of everything we do. We have successfully sold millions of policies and secured over $200 million in funding, and we are just getting started.About the RoleWe are seeking a Director of Product Growth who embodies a builder's spirit and possesses a founder's mindset. As a leader, you will foster experiment-driven teams and launch innovative 0-1 features and products that significantly impact our business metrics.Your objective is to transition from

About ZegoAt Zego, we believe that traditional motor insurance can be a barrier for exemplary drivers. It's often too complex, costly, and fails to accurately reflect real driving behavior.Since our inception in 2016, we've dedicated ourselves to transforming the insurance landscape. Our goal is to provide the most affordable insurance options for responsible drivers.Our diverse clientele, ranging from van drivers and gig economy workers to everyday car owners, is at the core of our operations.Having successfully sold tens of millions of policies and secured over $200 million in funding, we are just getting started on this exciting journey.Your RoleWe are in search of a Lead Data Scientist to join our Core Pricing team, reporting directly to the Head of Data Science. You will play a critical role in shaping and executing a high-performance data-science operating model, swiftly transforming concepts into production-ready pricing and risk models.Key ResponsibilitiesLead the development and enhancement of next-generation risk models, managing all aspects from innovative feature discovery and sophisticated modeling to dependable pipeline deployment and strategic R&D initiatives.Implement a robust Data Science workflow: ensuring clear guidelines, templates, and documentation throughout the project lifecycle.Accelerate the idea-to-production timeline: from initial data acquisition to live rate adjustments.Promote a culture of collaborative experimentation: integrating Pricing, Data Science, Machine Learning Engineering, and Systems Engineering.Team leadership and mentorship: oversee a team of 2 Data Scientists, guiding their professional growth and development.Establish coding standards and best practices, mapping common processes and creating playbooks.Assist in selecting tools utilized throughout the Data Science project lifecycle.

Join Octo Energy as a Commercial Pricing Analyst where you will play a pivotal role in shaping our pricing strategies and ensuring our competitive edge in the energy market. In this dynamic position, you will analyze pricing trends, assess market conditions, and collaborate with cross-functional teams to optimize pricing structures that drive profitability and customer satisfaction.

As Deliveroo continues to expand and evolve, we are seeking an enthusiastic and analytically-minded Senior Pricing Analyst to join our dynamic Consumer Pricing team. This is a 12-month fixed-term contract for maternity cover. Our central team plays a pivotal role in addressing exciting challenges related to monetizing our business while enhancing the perception of value for our consumers. Consumer pricing is crucial to the strategic vision of our global operations, and in this role, you will have the chance to lead projects from inception to completion and collaborate with diverse teams.In this position as a Senior Pricing Analyst, you will actively engage in various strategic initiatives as our business rapidly adapts: from refining pricing models for our current and new offerings to discovering ways to enhance consumer value. To thrive in this role, you must possess a strong sense of curiosity, a consumer-centric mindset, and exceptional analytical capabilities.You will be an essential member of our Pricing team, a cross-functional group comprising pricing business owners, product managers, engineers, and data scientists who collectively set objectives and collaborate to achieve them.Your Responsibilities:Price Optimization - Collaborate with Product, Data Science, and local markets to uncover opportunities for enhancing our Consumer Pricing processes and algorithms.Stakeholder Engagement - Manage interactions regarding pricing performance and work alongside Data Science, Product, and other teams.Planning - Assist with weekly and monthly reporting cycles and perform root cause analyses.

About ZegoAt Zego, we challenge the conventions of traditional motor insurance which often hinder good drivers. Our goal is to simplify and reduce the costs associated with insurance while recognizing the skills of our policyholders.Since our inception in 2016, we have been dedicated to transforming the insurance landscape, consistently striving to provide the most competitive rates for responsible drivers.Whether you are a van driver, gig worker, or an everyday car owner, our customers drive our mission — they inspire everything we do.We have successfully sold tens of millions of policies and secured over $200 million in funding, and this is just the beginning of our journey.About the RoleWe are seeking an adaptable Talent Acquisition Manager to spearhead recruitment across our Data, Product, and Corporate divisions. You will serve as a strategic ally to our leadership teams, ensuring we attract exceptional talent swiftly.Key ResponsibilitiesCollaborate closely with leaders in Data, technology, product, and corporate functions to assess hiring needs, lead talent searches, and propose a diverse and high-quality candidate shortlist.Manage the entire recruitment process from job qualification to proactive sourcing (including outreach via LinkedIn and email, networking, and referrals), through to interviewing, candidate selection, and securing top talent.Provide a top-notch, seamless experience for both candidates and hiring managers.Track, maintain, and proactively communicate key recruitment metrics. Qualifications for SuccessComprehensive Experience: Proven experience collaborating with Product, Data, and Corporate teams.Fast-Paced Environment: Previous recruitment experience in start-ups or scale-ups within dynamic settings. We prioritize quality and speed!High Standards: A proactive and hands-on approach to recruitment, with the ability to suggest improvements to enhance our hiring processes. We seek to recruit exceptional talent.Analytical Mindset: Strong numerical and metric-driven mindset.Proactive Talent Pipelines: Demonstrated ability to build talent pipelines beyond organic applications.Innovative and Curious: A keen interest in how AI can enhance recruitment processes — eager to experiment, learn swiftly, and apply tools to boost productivity and innovate. What is it like to work at Zego?Joining Zego means becoming part of a vibrant, team-oriented culture where your contributions are valued and your professional growth is prioritized.

At Zego, we recognize that conventional motor insurance can be a barrier for responsible drivers. It's often too complex, costly, and fails to accurately reflect driving behavior. Since our inception in 2016, we've been dedicated to transforming this landscape by providing affordable insurance solutions tailored for good drivers.From van operators and gig economy workers to everyday motorists, our clientele drives our mission forward. With tens of millions of policies sold and over $200 million in investment raised, we've garnered numerous accolades, including the prestigious Insurance Claims Team of the Year 2024 at The Insurance Post's Claims & Fraud Awards. And this is just the beginning.Your role is crucial...As a Sales Executive at Zego, you will be instrumental in driving our growth. Within our dynamic sales team, you will serve as the primary touchpoint for customers navigating the sales journey.Key ResponsibilitiesEngage with new and existing business leads through outbound calls, guiding prospective customers through the sales process.Evaluate customers' insurance needs and recommend suitable Zego products while adhering to compliance guidelines.Ensure customer satisfaction by delivering professional support via phone, live chat, and email.Maintain a positive, empathetic, and professional demeanor toward customers, fostering trust-based relationships.Respond swiftly to customer inquiries and ensure all communications are documented within our internal systems.Follow GDPR guidelines in all customer interactions.Qualifications for SuccessDemonstrated experience in a target-driven sales and customer service environment, preferably within a call center.A strong commitment to enhancing customer experience, acting as an advocate for their needs.Excellent listening skills, enabling you to provide effective advice and support.Ability to multitask, prioritize responsibilities, and manage time efficiently.Sound knowledge of GDPR regulations and proficiency in using multiple systems simultaneously.Experience in the insurance sector or in a FCA-regulated business is advantageous.What to Expect at ZegoJoining Zego is a pivotal career decision. Here, individuals thrive, reaching their fullest potential and accomplishing remarkable feats.We have a presence across the UK and Europe, united by our determination to achieve results. We take pride in our inclusive culture, where we uplift one another and celebrate our daily successes.

At Zego, we believe that traditional motor insurance can be a barrier for good drivers. It is often overly complex, prohibitively expensive, and fails to reflect actual driving behaviors.Since our inception in 2016, we have committed ourselves to transforming the insurance landscape. Our goal at Zego is to provide the most affordable insurance options for responsible drivers.From van drivers and gig workers to everyday car users, our customers inspire us and are at the core of our mission.Having successfully sold tens of millions of policies and secured over $200 million in funding, we are just getting started.About the RoleWe are searching for a Senior AI Product Manager who goes beyond mere discussions about AI. This individual will actively engage in building, shipping, and utilizing AI to fundamentally reshape product development.This position is not for someone who prefers to maintain a tidy backlog or simply attend stand-ups. We need a builder—someone who can take an original idea and bring it to fruition. You should be comfortable working at an accelerated pace, making bold decisions with limited information, and holding yourself accountable for results rather than mere outputs.In this role, you will collaborate closely with Zego's leadership team, navigating the intersection of product, data, and engineering. This is a unique chance to establish the AI product strategy in a fast-growing insurtech environment from the ground up.Why This Role, Why NowAt Zego, AI is not merely a feature; it is a strategic imperative. We are at a pivotal moment in our journey where the choices made over the next year will significantly influence our customer service, operational efficiency, and growth trajectory. This role is central to that mission.If you seek a position where you can proudly point to tangible outcomes and declare, 'I built that,' then this opportunity is for you.Your ResponsibilitiesLead the development of AI products from concept to launch. You will oversee the discovery, design, and delivery of innovative AI-driven features, actively participating in the process.Prioritize speed and agility in learning. You will design lightweight experiments to test AI hypotheses before allocating engineering resources, understanding that swift learning is your primary metric.Integrate AI tools across the product organization. You will identify opportunities where AI (e.g., LLMs, automation) can enhance the productivity of our PMs, designers, and engineers, ensuring implementation is practical and impactful.Clarify complexities. Collaborate with ML engineers, data scientists, and software engineers to grasp technical feasibility and ambitiously expand upon it. Your engagement will be credible across model behavior, data pipelines, and system architecture.Define and monitor key performance indicators. You will establish rigorous success metrics for each AI initiative, capable of constructing the measurement framework from the ground up.

Zego is working to change how motor insurance serves responsible drivers. Traditional policies can be complicated, expensive, and often miss the mark on individual driving behavior. Since 2016, Zego has focused on making insurance more affordable and accessible for careful drivers. Our customers include van operators, gig workers, and everyday car users, each at the heart of our mission. With tens of millions of policies sold and over $200 million raised, our journey is just getting started. Role Overview The Senior ITOps Engineer will help shape and strengthen Zego’s ITOps function. Service quality, security, and operational efficiency are top priorities. This role sits within a growing, technology-focused team and has a direct impact on how IT services support the business. Deliver and improve IT services for a scaling company. Build strong relationships with Engineering, Security, and other teams, acting as a trusted escalation point for IT and security issues. Champion ITOps tools and automation, using metrics, ticket reviews, and process retrospectives to drive improvements. Key Responsibilities Raise service standards across ITOps and encourage adoption of security and compliance best practices. Define and document technical solutions, including risk analysis and scalability, to align with business goals. Review and improve existing processes and systems, focusing on automation to reduce manual workload. Promote continuous learning and knowledge sharing within ITOps and across Zego. Use AI tools and automation to streamline repetitive tasks, speed up responses, and improve IT service quality. Qualifications The ideal candidate brings a mindset of automation and ongoing improvement, using AI to drive operational excellence. Experience should include supporting business decisions with data and managing identity, device, and SaaS tools at scale. Proven experience managing identity and access at scale, including SSO, SAML, SCIM provisioning, and lifecycle management with Okta. Hands-on expertise with MDM platforms (preferably Kandji/Iru) for device enrollment, policy management, and compliance on macOS and iOS. Strong background in administering Google Workspace and enterprise applications, with a focus on functionality and security. Location: London, England, United Kingdom

Join Cloudinary, the leading Image and Video API platform, trusted by millions of developers and over 10,000 companies globally. Our robust tools enhance websites, making them faster, more engaging, and creatively rich. With an expanding range of products that enhance developer efficiency and elevate brand storytelling, Cloudinary is establishing itself as the visual backbone of the web.At Cloudinary, we have a diverse team spread across North America, EMEA, and Asia-Pacific, all committed to creating innovative, scalable technologies within a culture that emphasizes humility, curiosity, and collaboration. We value a balanced approach to life and work, focusing on purposeful growth and meaningful contributions. If you're seeking a workplace where your voice is heard and your work has a genuine impact, this could be the perfect opportunity for you.We are in search of a detail-oriented and commercially savvy Senior Pricing Manager to enhance our pricing and monetization strategy. This pivotal position engages with both product and revenue teams, emphasizing usage-based pricing models that evolve alongside customer value and business expansion.In this role, you will design, model, and refine pricing structures that drive customer acquisition, retention, and sustainable revenue growth. You will collaborate closely with cross-functional teams to ensure pricing decisions are informed by data, competitive analysis, and customer impact.

Role overview The Senior Actuarial Analyst - PRT Pricing at Legal & General works within the London office to help shape pricing strategies for pension risk transfer products. This role uses actuarial expertise to guide product development and ensure solutions meet client needs. What you will do Analyze data sets to support pricing decisions for PRT products Work closely with colleagues from various teams to enhance products and services Offer actuarial insight during important decision-making processes Location Position based in London.

Are you an innovative and results-driven marketing professional? Zego is seeking a talented Product Marketing Manager to join our dynamic team in London. In this role, you will be responsible for developing and executing marketing strategies that resonate with our target audience, enhancing our product offerings, and driving customer engagement.Your expertise will help shape the future of our products and ensure they meet the evolving needs of our clients. Join us to make a significant impact in a fast-paced environment where creativity and strategic thinking are valued.

About Zego Zego is reshaping motor insurance to make it simpler and more affordable for responsible drivers. Since 2016, the company has focused on creating insurance products that reflect real driving quality, serving van drivers, gig economy workers, and everyday motorists. Zego has sold tens of millions of policies, raised over $200 million in funding, and earned recognition such as Employer of The Year 2025 at The Insurance Post's Awards and the Excellence in Digital Marketing Award at the British Insurance Tech Awards 2025. Role Overview The Senior Product Designer joins a focused product and design team in London. This role blends strategic thinking with hands-on design, turning ambitious ideas into clear, user-friendly digital experiences. Strong communication and collaboration skills matter here, as the designer will work closely with colleagues across disciplines and take ownership of key projects. The team values curiosity, collaboration, and a drive for quality. What You Will Do Product Design Leadership Manage the full design process, from discovery through delivery, with a user-first approach. Design intuitive, accessible, and scalable experiences for iOS and Android. Apply UX principles and design thinking to create meaningful interactions. Promote a strong design culture by sharing expertise and championing best practices. Design Systems & Consistency Maintain and improve Zego's design system to ensure consistency and quality across products. Develop guidelines and governance to help the design system scale effectively. Collaboration & Communication Work closely with Product Managers, Designers, Engineers, and other stakeholders to identify problems and deliver solutions. Build strong working relationships with developers, recognizing this as essential to success. Present complex ideas through prototypes and storytelling to engage users and stakeholders. Lead and participate in workshops and design syncs to keep teams aligned. Support a collaborative, team-focused culture that values shared achievement.

Managing expenses can often turn into a complicated endeavor. At Pleo, we are revolutionizing this landscape with our innovative spend solutions that streamline financial management, making it both effortless and empowering for finance teams and employees alike. Our aim is to help businesses 'go beyond' traditional spending management.Derived from the word 'more than you’d expect', Pleo has embraced this philosophy throughout our successful journey over the past decade.As we reach a crucial juncture in our evolution, every decision we make influences the experience of over 40,000 customers and contributes to our collective success. We seek individuals who take pride in identifying customer needs, transforming complex challenges into straightforward solutions, and challenging the status quo while maintaining respect. Our team, consisting of over 850 talented individuals from more than 100 nationalities, is driven, progressive, and kind, all working together to shape the future of business spending.About the RoleWe are on the lookout for a dedicated Pricing Analyst to join our Pricing Team at Pleo. In this position, you will play a pivotal role in converting intricate pricing strategies, product modifications, and commercial experiments into clear, actionable data insights, driving the growth and monetization of Pleo’s global subscription-based offerings. If you are enthusiastic about being the primary pricing resource for senior stakeholders and possess a passion for the dynamic intersection of analytics, business strategy, and product pricing, this opportunity is tailored for you!Collaboration and ReportingYou will report directly to the Head of Pricing and collaborate closely with the pricing team and vital internal stakeholders, including teams in Product, Finance, and Sales. Our collaborative environment is focused on optimizing value capture as we scale globally. You will also have the opportunity to partner with teams across Data & Analytics to ensure both success and data integrity.Key ResponsibilitiesAs a Pricing Analyst, your responsibilities will include:Generating insights regarding pricing changes, focusing on both commercial and product KPIs.Supporting senior management in decision-making processes.

About ZegoZego is revolutionizing the motor insurance industry by empowering responsible drivers. Since our inception in 2016, we have made it our mission to simplify and lower the cost of insurance for good drivers. Our diverse clientele ranges from van drivers and gig workers to everyday motorists, all of whom are at the core of our operations. With tens of millions of policies sold and over $200 million raised in funding, our accolades include the prestigious Insurance Claims Team Of The Year 2024 from The Insurance Post's Claims & Fraud Awards. And we’re just getting started.Your RoleWe are seeking a dynamic and detail-oriented Fraud Claims Handler to enhance our Counter-Fraud team. In this pivotal position, you will analyze intricate claims networks, tackling organized fraud rings and professional enablers. Your aim will be to thwart fraudulent activities that threaten our financial stability, ensuring that Zego remains a deterrent to fraudsters while safeguarding our legitimate customers.Utilizing cutting-edge technologies, industry-standard tools, and reliable data sources, you will make informed decisions that protect both our clients and the company.Key ResponsibilitiesManagement of Organized Fraud & Complex CasesOversee a portfolio of complex organized fraud motor claims, particularly focusing on multi-vehicle incidents, staged accidents, and 'slam-on' claims.Conduct thorough investigations into Personal Injury claims, scrutinizing causation and identifying any fictitious occupants or pre-existing conditions.Challenge Credit Hire claims effectively, assessing necessity, duration, and rates, with a focus on organized fraud networks.Formulate and implement strategies for cases involving professional enablers.Map connections between claims to identify cross-claims fraud syndicates.Promote commercial sustainability by identifying and mitigating high-value indemnity losses from organized fraud, ensuring cost savings contribute directly to Zego's competitive pricing.Qualifications for SuccessFraud & Technical ExpertiseA proven background in managing organized fraud, injury, and credit hire claims, with a history of dismantling fraud networks.Strong commercial insight, balancing thorough fraud investigations with customer experience considerations.Understanding the importance of effective fraud detection in protecting both the firm and its clientele.