Renewals Manager

About Braze Braze is growing quickly across the globe. The team values high standards, teamwork, and work-life balance. People here set ambitious goals, support each other, and welcome new perspectives. Curiosity and a willingness to share ideas shape the culture. Braze aims to create more equity and opportunity both inside and outside the company. Role Overview: Renewals Manager (London) The Renewals Manager will manage contract renewals for a set territory, working to retain revenue and ensure customer satisfaction. This position is key to operational efficiency, accurate data, and collaboration across teams. About the Renewals Team The Renewals Team oversees Braze’s account portfolio, identifies risks and opportunities, and implements strategies to secure renewals that benefit both customers and the company. What You Will Do Renewal Project Management: Lead the internal renewals process by developing account strategies, managing timelines, and preparing pricing proposals to support successful contract execution. Operational Excellence: Oversee quoting and Order Form processes to ensure agreements are structured correctly, signed on time, and properly recorded in internal systems. Cross-functional Collaboration: Work closely with Sales, Customer Success, and other internal teams to spot risks and growth opportunities, supporting a smooth renewal process. Data & Reporting: Build and maintain reports to support the renewals process and provide visibility into account status.

At Vanta, our mission is to empower businesses to cultivate and demonstrate trust. We believe that security should be continuously monitored and validated, enabling companies to adopt superior security practices effortlessly. Our team is composed of talented and compassionate individuals, where many thrive without prior security experience.As a Customer Renewal Specialist, you will be pivotal in enhancing customer retention and driving revenue growth within our Account Management team. This role is centered on managing the renewal process for our clients with up to 10 employees, ensuring a seamless experience while identifying expansion opportunities. You will engage with customers proactively 60-90 days before their renewal dates, understanding their needs and securing contract renewals.Your Responsibilities as a Customer Renewal Specialist at Vanta:Oversee the complete renewal process for a portfolio of 2-250 accounts within the up to 10 employees segment.Proactively initiate communication with customers 60-90 days ahead of renewal dates.Manage an average of 10-15 renewals monthly, adjusting for quarterly fluctuations.Navigate standard MSA contracts, including auto-renewal clauses and annual uplifts.Accurately forecast renewal outcomes and maintain data integrity in Salesforce/Clarity.Conduct light discovery conversations to gauge customer health, usage, and satisfaction levels.Foster and maintain robust customer relationships to ensure retention.Proactively address customer concerns and objections.Collaborate with Customer Success Managers on accounts at risk.Identify and highlight expansion opportunities within your customer base.Keep detailed records of customer interactions, renewal statuses, and forecasting information.Adhere to established renewal playbooks and communication sequences.Manage the renewal pipeline with clear next steps and accurate stage tracking.Achieve or surpass renewal rates and revenue retention targets.Provide weekly forecasts and updates to leadership.

About DeepL DeepL builds AI-driven language solutions trusted by over 200,000 business clients and millions of users worldwide. Since 2017, our team has grown to more than 1,000 employees, with support from investors including Benchmark, IVP, and Index Ventures. Our platform offers human-like translation, advanced writing tools, and real-time voice translation, serving users in 228 countries. Our Mission and Culture We aim to lead in trusted AI technology, creating products that improve communication and help people connect. Our team values innovation, growth, and well-being. Employees often highlight our supportive culture and the real-world impact of our technology. Learn more about our work and team on LinkedIn, Instagram, and the DeepL Blog. Role Overview: Renewal Success Manager - EMEA Region Based in London, the Renewal Success Manager plays a key role in managing customer contract renewals across the EMEA region. This position focuses on building strong relationships, ensuring customers see ongoing value, and supporting long-term commercial partnerships. The Renewal Success Manager guides clients through the renewal process, aiming to retain and grow DeepL’s business relationships.

Role overview Vanta is seeking an Associate Account Manager - Renewal Specialist in London, UK. This role focuses on supporting and strengthening client relationships. The main goal: help clients see ongoing value in Vanta’s services so they choose to renew. What you will do Manage a portfolio of client accounts with an emphasis on renewals Maintain regular communication to address client needs and questions Work to ensure a smooth renewal process and high client satisfaction

Join our dynamic Renewals team as a Renewals Administrator in South West London (SW3). The ideal candidate will play an essential role in providing comprehensive administrative support to our centralized team.Key Responsibilities:Prepare and distribute tenancy agreements, memorandums of extension, termination paperwork, tenant change addendums, and legal notices (including section 21’s) to landlords and tenants through email and postal services.Manage tenant referencing via our online agency Homelet and additional methods as necessary.Coordinate end-of-tenancy inventory checks and deposit returns for non-managed landlords.Update internal software platforms (Reapit and Proman) with progress notes and task reminders; training on the upcoming CML (Radar) software transition will be provided.Send 90-day renewal reminders via email and post while offering general administrative and telephone support.Ensure all paperwork and procedures adhere to high standards aligned with company policies.Process invoices, manage card payments, and pursue outstanding administrative or rent payments as necessary.Support the broader team as required.

Join a leading multinational energy firm in Central London as a Renewable Energy Analyst. In this pivotal role, you will support the management of Renewable Energy Certificates procurement and servicing processes.As a successful candidate, you will spearhead enhancements to the European renewable certificate management, conceptualize designs, and provide general support for portals and various ad-hoc projects.This role requires presence on the trading floor to acquire real-time energy market insights, facilitating your contributions to renewable certificates and the development of the transaction portal.Key Responsibilities:Provide exceptional support to clients across the European Gas & Power portfolios while suggesting process improvements.Develop and maintain a suite of daily and weekly market reports for European customers.Conduct competitor analyses and in-depth research of the complete supply chain as necessary.Assist in the development and enhancement of existing web portal services.Collaborate with relevant counterparties, especially with the Procurement desk, to ensure smooth front and back-end operations.Ensure adherence to financial, compliance, and regulatory requirements while supporting management with renewable energy certificate submissions.Maintain a comprehensive database of historical prices, supply, and demand data for customer market reports.Generate, modify, and distribute customer procurement reports for gas and power.Deepen your understanding of European energy markets, focusing on supply and demand fundamentals and trends in the global energy landscape.

Armis specializes in cyber exposure management, helping organizations secure their entire attack surface and manage cyber risk in real time. The company supports clients ranging from Fortune 100 to national governments, providing protection for critical infrastructure both on-premises and in the cloud. Armis is headquartered in California and remains privately held, with a focus on ongoing innovation and high standards. Role overview The International Renewals Analyst is responsible for managing contract renewals for customers across EMEA, based in London. This position works closely with Customer Success Managers and Account Executives, aiming to refine the renewals process and improve operational efficiency. Armis values professional growth and encourages meaningful contributions to the renewal program. This role supports clients in Israel, Italy, Germany, and Norway. Additional language skills are considered a strong advantage. What you will do Manage assigned contract renewals, ensuring accuracy and timely completion. Collaborate with Customer Success Managers and senior management to accelerate renewals, reduce risks, and maintain customer satisfaction. Oversee the full contract process, including managing renewal CTAs, creating quotes, updating Salesforce opportunity records, distributing order forms, forecasting renewal outcomes, and tracking signatures. Work with the CSM team to identify at-risk accounts and develop strategies to secure renewals. Partner with CS Ops and Sales Ops to resolve process challenges and recommend improvements for greater efficiency. Build strong client relationships through phone and email communication.

About AmberAmber is revolutionizing the way energy is purchased, managed, and sold, ensuring that home energy technology works efficiently to benefit our customers and foster the renewable energy transition.As an Australian-based company, we operate as both a cutting-edge energy technology firm and a utility provider, directly supplying energy to households and small businesses. With Australia leading the world in rooftop solar and innovative energy grid solutions, we have demonstrated that the most effective route to achieving 100% renewable energy is through the automation of home batteries, electric vehicles, and smart energy devices.Our customers enjoy direct access to real-time electricity pricing, enabling them to optimize their energy consumption during periods of low-cost renewable energy availability and sell excess energy back to the grid when prices are highest.As a market leader in energy automation in Australia, we are now collaborating with utilities across Europe to introduce our transformative technology to new markets and consumers.At this pivotal moment in our European expansion, you will become part of a dynamically growing team of over 15 colleagues in the region, within a larger global team of over 150 specialists in energy, technology, marketing, and operations. We are dedicated to fostering a diverse and inclusive workplace where everyone is excited about contributing to a sustainable future.We are supported by prominent venture capitalists in Australia and Europe, as well as impact-driven investors and leading energy firms worldwide. About the RoleThis pivotal role embodies Amber's mission to expedite the transition to 100% renewable energy. You'll join a dedicated team where your contributions will significantly influence the energy sector and empower consumers to manage their energy usage effectively.As the Strategic Account Manager, your primary focus will be on cultivating and nurturing trusted, long-term partnerships with our utility collaborators, maximizing the value they and their customers derive from Amber. Your ultimate goal will be to drive account growth, retention, and expansion.This is a full-time position ideally located in the UK, but we are open to considering exceptional candidates based anywhere in mainland Europe.If this opportunity excites you, we encourage you to apply!

Become a Key Player at Pigment: The AI Revolution in Business PlanningPigment is an innovative AI-driven platform that is transforming the landscape of business planning and performance management. Our solution integrates people, data, and processes into a singular, intuitive platform that empowers teams—spanning Finance to HR—to develop, adapt, and align their strategic initiatives in real-time.Established in 2019, Pigment has quickly ascended to become one of the leading SaaS companies worldwide. Esteemed organizations such as Unilever, Snowflake, Siemens, and DPD leverage Pigment to make informed decisions and adeptly navigate their business landscapes.With a talented team of over 500 across cities like Paris, London, New York, San Francisco, and Toronto, we have successfully raised nearly $400M from top-tier investors and have been recognized as a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.At Pigment, we embrace intelligent risks, celebrate innovative ideas, and challenge conventional norms—all while fostering a collaborative environment. If you thrive on innovation and aspire to create a significant impact, we would love to connect with you.As the Renewals Manager, you will play a pivotal role in enhancing customer retention within Pigment's scaled segment by overseeing the complete renewal lifecycle. This position requires a unique blend of commercial insight and customer understanding, ensuring that clients continue to recognize the value of Pigment while navigating contractual discussions with assurance and accuracy. You will collaborate closely with Customer Success, Sales, and Legal teams to mitigate risks, forecast renewals effectively, and implement a consistent and scalable renewal strategy.

Join our dynamic team at AECOM as a Renewable Energy Professional, where you will play a vital role in shaping a sustainable future. We are seeking passionate individuals who are committed to driving innovations in renewable energy. You will collaborate with multidisciplinary teams to develop and implement cutting-edge projects in the renewable energy sector. Your expertise will contribute to the efficiency and sustainability of energy systems that power our communities.

Join a leading multinational energy corporation based in Central London as a Renewable Energy Analyst. In this pivotal role, you will actively contribute to the procurement and management of Renewable Energy Certificates (RECs) for our esteemed client.As the ideal candidate, you will enhance the European renewable certificate management processes and provide support for portal development and various ad-hoc projects.This position requires active participation on the trading floor to gain insights into real-time energy market data, which will aid your work with renewable certificates and transaction portal advancements.Key Responsibilities:Deliver exceptional support to clients in the European Gas & Power portfolios while recommending process improvements.Develop and maintain a suite of daily and weekly market reports for customers across Europe.Conduct competitor analysis and comprehensive research on the supply chain as required.Assist in the development and enhancement of web portal services.Collaborate with relevant stakeholders, notably the Procurement desk, to ensure seamless front and back-end operations.Oversee compliance with financial and regulatory requirements and support management in renewable energy certificate submissions.Maintain a comprehensive database of historical prices, supply, and demand data for customer market reports.Create, update, and distribute procurement reports for gas and power.Develop a deep understanding of European energy markets, focusing on supply and demand fundamentals and global energy drivers.

Join KnowBe4, the world leader in Human Risk Management, trusted by over 70,000 organizations globally to enhance their cybersecurity posture for more than 15 years. We are at the forefront of a security revolution, leveraging AI technology since 2016 to deliver market-leading solutions.Our innovative HRM+ platform integrates continuous risk intelligence with advanced technical defenses and tailored training programs, empowering organizations to cultivate robust security cultures. We enable businesses to understand, measure, and mitigate human risk across their workforce, safeguarding against deepfakes and emerging AI-driven threats.At KnowBe4, we are committed to not just protecting organizations from cyber threats, but also making a positive environmental impact. We believe that true resilience is collective and necessitates the safeguarding of our people, our data, and our planet.

Join a dynamic and innovative renewable energy company based in London as a Trading Administrator. In this vital role, you will support the trade confirmations team in their daily operations, ensuring seamless and efficient trade processing.The ideal candidate will provide essential administrative support across three different business areas, showcasing professionalism, accuracy, and efficiency in every task.Key Responsibilities:Assist traders with deal entry across all product lines.Support the Renewables Certificates team with trade entries.Provide pricing assistance to the Trading Team for a diverse range of products.Collaborate with Trade Control and Risk departments to reconcile and resolve any deal entry issues or P&L discrepancies.Identify opportunities for process improvements within trading operations and work with management to implement changes.

Join the innovative team at cima2 as a System Integrator in the renewable energy sector. In this pivotal role, you will leverage your technical expertise to design, implement, and optimize integrated systems that drive sustainable energy solutions. Collaborate with cross-functional teams to ensure seamless integration of renewable technologies, contributing to a greener future.

AECOM is seeking a Civil Engineer with a focus on renewable energy solutions to join the London office. This position centers on designing and delivering projects that support sustainable energy initiatives. Role overview This role involves contributing engineering expertise to renewable energy projects, from initial design through to implementation. The work aims to advance sustainable infrastructure and help reduce environmental impact. Key responsibilities Design civil engineering components for renewable energy projects Support the implementation of sustainable engineering solutions Collaborate with multidisciplinary teams to achieve project goals Requirements Experience or strong interest in renewable energy engineering Background in civil engineering Commitment to sustainability and environmental improvement

Fuse Energy is a pioneering renewable energy startup dedicated to rapidly delivering a terawatt of clean energy. By integrating first-principles thinking with advanced technology, we are revolutionizing the energy sector. With $100M raised from esteemed investors such as Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, and influential figures like Nico Rosberg, co-founder of Solana, we are on a transformative journey.Our company encompasses a fully integrated energy model, focusing on the development of solar, wind, and hydrogen projects, in addition to real-time power trading and distributed energy installations. By connecting directly with consumers, we reduce costs and pass those savings on to our customers.As we expand, we are in search of an experienced electrician who is eager to build a long-term career within the booming renewable energy sector. This role entails the installation and commissioning of electric vehicle (EV) charging stations, solar photovoltaic (PV) systems, and battery storage solutions across various residential and commercial sites. This is a remarkable opportunity for individuals passionate about clean energy and excited to grow with a company that is shaping the future of energy.

Join our dynamic team as a Procurement Consultant specializing in Renewable Energy Capital Programmes and Projects. In this pivotal role, you will leverage your expertise to drive procurement strategies that support sustainable energy initiatives. You will work closely with cross-functional teams to ensure effective project delivery while adhering to best practices in procurement.

At Fuse Energy, we are pioneering the renewable energy landscape with a bold vision to deliver a terawatt of renewable energy swiftly. Our approach integrates first-principles thinking with state-of-the-art technology to reshape the energy system fundamentally. Having secured $170 million in funding from prestigious investors such as Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, and Box Group, alongside strategic partners like Nico Rosberg, we are poised for significant impact.We are crafting a fully integrated energy company that spans the development of solar, wind, and hydrogen projects, real-time power trading, and distributed energy installations. By engaging directly with consumers, we eliminate intermediaries, reduce costs, and share those savings with our customers.Additionally, we're launching the Energy Network—a decentralized platform of smart devices that incentivizes users with Energy Dollars for electrifying their homes, shifting usage to off-peak hours, and contributing to grid stability. This innovative network enhances grid reliability, a vital component for scaling AI data centers and other energy-intensive sectors.We are in search of an Electrical Engineer with extensive experience in high voltage design and power systems to facilitate the development of utility-scale energy infrastructure. This hands-on engineering role will focus on the entire project lifecycle, from initial design to commissioning, specifically for large-scale solar and grid-connected systems.

About Fuse Energy Fuse Energy is a startup focused on renewable energy, working to deliver a terawatt of clean power. Backed by $170 million in funding from investors such as Multicoin, Balderton, Lakestar, Accel, Creandum, Lowercarbon, Ribbit, Box Group, and strategic angels including Nico Rosberg and founders from Solana, Meta, Revolut, Spotify, and Uber, the company aims to reshape how energy is produced and consumed. Fuse Energy is building a fully integrated energy company that develops solar, wind, and hydrogen projects, operates real-time power trading, and installs distributed energy systems. By selling directly to consumers, the company removes intermediaries, lowers costs, and passes savings on to customers. The team is also developing the Energy Network: a decentralized platform of smart devices that rewards users in Energy Dollars for optimizing their energy use. This approach supports grid stability, which is increasingly important for AI data centers and other high-demand sectors. Role Overview The Design Engineer - Renewable Energy Solutions will lead the design and optimization of utility-scale solar and Battery Energy Storage System (BESS) projects across the UK, from early development through to construction handover. This position reports to the Engineering Manager. The role centers on producing cost-effective, buildable designs that satisfy grid and planning requirements as well as EPC delivery needs. Close collaboration with Engineering, Development, and Construction teams is essential to ensure that all designs are practical, compliant, and ready for execution. Key Responsibilities System Design and Optimization Lead the design of utility-scale solar PV and BESS systems, including layouts and electrical configurations. Optimize designs for energy yield, cost efficiency, and constructability. Deliver detailed DC/AC designs, including string sizing, inverter selection, and cable routing. Support the co-location of solar and BESS systems. Development Engineering Produce site layouts, single-line diagrams (SLDs), and essential engineering documentation. Maintain high-quality drawings and well-organized design records. Assist with site feasibility studies, layout optimization, and planning submissions. Contribute to technical due diligence for new projects and acquisitions. Grid and Technical Integration Support grid connection designs in line with DNO/TSO requirements. Coordinate and review grid studies with external consultants. Ensure compliance with UK Grid Code, G99/G100, and other relevant standards. Location This role is based in London, England, United Kingdom.

Turner Townsend is seeking an experienced Associate Director of Procurement to lead our Renewable Energy Capital Programmes and Projects in London. This pivotal role involves overseeing procurement strategies and ensuring the successful execution of projects within the renewable energy sector. You will be responsible for managing supplier relationships, negotiating contracts, and driving initiatives that align with our sustainability goals.