Relationship Manager - Banking as a Service (BaaS)

About UsFor over 18 years, Equals Money has empowered over a million customers to efficiently manage their finances. Our award-winning suite of products enables low-cost, multi-currency payments across a variety of services, including travel money, transfers, currency hedging, and expense management. Our mission is to simplify financial management for our customers.We are devoted to providing exceptional value through cutting-edge payment technology combined with personalized expert service. To achieve this, we are looking for a talented Relationship Manager to join our dynamic team.With offices in London, Chester, Los Angeles, and across Europe, Equals encompasses three brands - Equals Money, FairFX, and CardOneMoney. You will be part of a close-knit team of diverse professionals who understand that different perspectives enhance customer understanding. Together, we strive to make money management simple and cost-effective for our clientele.About the RoleWe are thrilled to announce a new opportunity within our commercial BaaS solutions team, a rapidly growing segment of our business. We seek an engaging Relationship Manager to cultivate robust relationships with clients and internal stakeholders.The Relationship Manager will be responsible for offering informed advice, facilitating decision-making, swiftly addressing escalations, and ensuring overall client satisfaction. You will oversee the customer lifecycle from the initial stages of their implementation project through the first year and beyond.Your success in this role will hinge on your ability to establish positive, long-term client relationships and assist in identifying solutions that align with their needs. Given the growth nature of this sector, you’ll also be instrumental in defining improved workflows, uncovering efficiency opportunities, and implementing best practices.About YouYou will possess extensive knowledge and experience in International Payments and Card Issuing/Processing, having developed a deep understanding of best practices, systems, and tools in this domain.

We are seeking a dynamic and results-driven Invoice Finance Relationship Manager to join our team at Allica Bank. As a key player in our finance division, you will be responsible for developing and maintaining strong relationships with clients, providing tailored finance solutions to meet their needs. Your expertise will help our clients optimize their cash flow and manage their financial operations effectively.

Join Allica Bank as Our New Business Relationship Manager - Squad Lead!At Allica Bank, we pride ourselves on being the UK’s fastest-growing company and the leading financial technology (Fintech) firm. Our mission is to empower established SMEs, a crucial yet underserved segment within the Fintech landscape.Established SMEs are the backbone of local economies, contributing over a third of our GDP. Unfortunately, they have often been overlooked by both traditional high street banks and contemporary fintech providers.Department OverviewOur goal is to revolutionize Relationship Banking for established SMEs by leveraging the best talent, products, and digital tools. We acknowledge that we're on a journey of discovery, and you will be instrumental in shaping our offerings.Since its inception in 2022, our Relationship Manager team has been expanding rapidly in line with the Bank's growth. A key part of our strategy is to ensure every customer who opens an account is assigned a dedicated Relationship Manager, delivering exceptional service.Beyond providing excellent service, our Relationship Managers cultivate profound understanding and trust with their customers, delving into their ambitions, goals, and motivations. They facilitate access to a range of Allica Bank products, including Business Current Accounts, Savings Accounts, Commercial Loans, Asset Finance, and Working Capital Facilities.Role OverviewAs a Relationship Manager at Allica Bank, you will play a pivotal role in new business acquisition as we continue to expand. Portfolios are strategically built to optimize this capability. You will establish and nurture a strong network of trusted SME advisors, including accountants, solicitors, and business organizations (note: commercial finance brokers are supported by our dedicated broker team). We expect our Relationship Managers to be esteemed partners and experts in business finance within their communities.This role is both hands-on and leadership-focused, emphasizing Growth & Business Development aligned with set objectives within your area, while also leading and developing a team of Growth-Focused Relationship Managers. The ideal candidate will have a proven track record in business development within financial services and experience in leading high-performance teams. This position offers an incredible opportunity for the right individual to shape their portfolio from the ground up and inspire a team to do the same.

Join our esteemed Private Client Team in London as a Private Banking Associate or Private Banking Executive. Collaborate closely with our Private Bankers to cultivate enduring client relationships, delivering the personalized, relationship-driven banking experience that defines Weatherbys. This role offers a unique opportunity to either lay the foundations of your career or take on greater client-facing responsibilities, all within a bank that prioritizes trust, judgment, and meaningful connections. Key Highlights of the Role: Two entry points based on experience – Associate or Executive.Emphasis on building relationships rather than a volume-driven approach.Exposure to a diverse range of private clients and their lending requirements.Defined development pathways within Private Banking.Empowered to exercise judgment, with mentorship from seasoned bankers.Flexible hybrid working model, combining time in our London office with working from home. Your Responsibilities:For Private Banking Associate: Assist Private Bankers in daily client activities.Manage account openings and conduct KYC and EDD checks.Prepare lending and investment documentation.Oversee payments, exceedances, and portfolio credit control.Ensure accurate record-keeping in line with regulatory standards. For Private Banking Executive: Support a Private Banker in various tasks.Prepare credit applications for new lending propositions with limited oversight.Manage credit control and lending documentation.Facilitate client meetings under supervision.Address account opening and switching inquiries.Identify and refer investment opportunities to our Investment Wealth Advisory team.Mentor and guide junior colleagues. What We Seek: Proven experience in a client-facing banking role, with a focus on the appropriate level.Exceptional written and verbal communication abilities.Strong organizational skills and attention to detail.Proficient in Microsoft Word and Excel.Ability to prioritize tasks and maintain composure under pressure.A genuine passion for financial markets and nurturing client relationships. About Us:Weatherbys is a distinguished family-owned, independent bank with a rich heritage dating back to 1770. Trusted for generations, we specialize in providing personalized, bespoke banking services for clients who prioritize relationships as much as results. Our reputation for award-winning service and exceptional client loyalty underscores our commitment to integrity at every level. Join us to learn more about our industry-leading standards and client-first approach.

Join Swissquote, a leading online financial services provider, as an Institutional Relationship Manager. In this pivotal role, you will cultivate and manage relationships with institutional clients, guiding them through our innovative financial products and services. Your expertise will be instrumental in enhancing client satisfaction and driving business growth.

Welcome to Starling Bank, where innovation meets banking! We are a pioneering, fully licensed UK bank determined to revolutionize the way individuals save, spend, and manage their finances. With a culture akin to a fast-paced tech company, we pride ourselves on being fairer, more user-friendly, and committed to simplifying the financial experience for everyone. Our vibrant team of over 3,500 professionals spans across our offices in London, Southampton, Cardiff, and Manchester.Role Overview:We are looking for an exceptional Director of Governance to lead a dedicated team that ensures the efficient functioning of the Starling Bank Limited board and executive risk committee framework. This pivotal role involves ensuring compliance with PRA and FCA regulations while upholding the highest standards of corporate governance.Your passion for corporate governance and your drive for continuous improvement will thrive in our dynamic environment. This senior leadership position requires close collaboration with board members and senior executives, where you will exemplify a steadfast commitment to excellence.As a proficient communicator, you will be instrumental in shaping and implementing the Bank’s corporate governance strategy while supporting the broader Group Company Secretariat objectives. A robust background in regulated financial services and/or banking is crucial for success in this role.Key Responsibilities:Lead and develop a high-performing corporate governance team of four, including one direct report (Senior Assistant Company Secretary - UK Bank).Collaborate with the Group Company Secretary and Deputy Company Secretary to provide exceptional company secretariat support to the Starling Bank Board.Oversee company secretariat support for the Starling Bank Board Risk Committee, including agenda preparation, document circulation, high-quality minute-taking, and maintaining effective communication with senior management.Facilitate annual effectiveness reviews of board and executive level risk committees, driving continuous enhancement in governance standards.Monitor and advise on evolving corporate governance trends, emerging regulatory changes, and industry best practices.Contribute to the Group Annual Report and Accounts from the Bank's perspective.

About Starling Bank Starling Bank is a digital bank based in London, focused on providing a fairer and more human alternative to traditional banking. The team combines advanced technology with a commitment to integrity and fairness. With a branchless and mainly paperless approach, Starling emphasizes responsible banking, sustainability, and inclusivity. The company’s five core values, Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness, guide both strategy and culture. Role Overview: Employee Relations Partner The Employee Relations Partner plays a key role in supporting Starling’s people and leaders. This position provides expert Employee Relations support, helping managers navigate complex casework and ensuring that all actions align with company policies and legal requirements. Location London, England, United Kingdom

Pension Insurance Corporation (PIC) is seeking a skilled part-time Third-Party Risk and Supplier Relationship Manager to join our dedicated TP&O team in London. This pivotal role involves actively managing relationships with third-party suppliers to ensure that risks are thoroughly assessed, mitigated, and managed in accordance with applicable laws, regulations, and internal policies. Our team leverages data-driven decision-making to lead strategic initiatives that yield measurable value to PIC. You will serve as a designated relationship owner, collaborating with various teams and functions across PIC to create a comprehensive third-party and supplier lifecycle — from due diligence and selection to onboarding, ongoing management, and renewal or exit.Key Responsibilities:Act as the designated Relationship Owner for both new and existing third-party and supplier relationships, ensuring robust processes throughout the entire relationship lifecycle.Lead compliance and governance activities for third-party and supplier engagements, ensuring strict adherence to laws, regulations, and internal policies.Work collaboratively across PIC teams to design and implement risk-mitigation strategies addressing financial, geopolitical, and supply chain risks.Oversee the third-party risk management (TPRM) program, managing the identification, assessment, mitigation, and continuous monitoring of third-party risks.Maintain a regular cadence of written and verbal communication regarding TPRM activities, risk exposure, and incidents for inclusion in senior management and Executive Committee reports.Cultivate and maintain strong relationships with key suppliers, acting as the primary contact and providing updates on SLA/KPI performance while driving continuous improvement.Identify and manage supply chain-related risks by developing contingency and mitigation plans.

Legal & General seeks a Supplier Relationship Manager for the Asset Management team in London. The position centers on building and maintaining effective partnerships with key suppliers, helping ensure they consistently deliver value and meet agreed performance standards. Key responsibilities Manage ongoing relationships with major suppliers supporting the Asset Management division Monitor and improve supplier performance, focusing on service quality Work closely with internal teams to ensure supplier activities align with business priorities Spot opportunities to enhance value and encourage innovation throughout the supply chain

Join Intercom as a Senior Relationship Manager in our MidMarket division, where you'll play a pivotal role in fostering and maintaining strong client relationships. You will be responsible for understanding client needs, providing tailored solutions, and delivering exceptional customer service to drive business growth.

Your Role and Impact:At Elliptic, we believe that outstanding commercial operations stem from robust systems and insightful analytics. We're not merely tracking revenue; we're creating the infrastructure that empowers our teams to tackle financial crime effectively and at scale.As the Head of CRM, you will oversee our customer lifecycle architecture, ensuring that our go-to-market (GTM) technology stack grows in harmony with our strategic initiatives. Your role will bridge systems architecture and data analytics, maintaining the technical backbone while providing insights that influence decision-making across Marketing Automation, Sales, and Customer Success.This position transcends typical CRM administration; you will forge the links between our technical framework and commercial strategy, enabling Elliptic to scale efficiently while upholding data integrity and analytical precision that differentiate exceptional operations from the ordinary.

Join Trainline as the Head of CRM, where you will spearhead our customer relationship management strategies to enhance customer engagement and loyalty. You will lead a team of dedicated professionals, utilizing data-driven insights to develop innovative CRM initiatives that drive business growth.

Join Allica Bank as an IT Support Engineer where you will play a pivotal role in ensuring our technology systems run smoothly and efficiently. You will be the first point of contact for resolving IT issues, providing support to our team members, and maintaining our IT infrastructure.

Starling Bank brings together the reliability of a licensed UK bank and the mindset of a technology company. With over 3,500 employees across London, Southampton, Cardiff, and Manchester, the company works to make banking more fair, simple, and accessible. Role overview The Treasury Transformation Manager - Operations leads significant change projects within Treasury Operations. This role acts as a subject matter expert, bridging daily operations with long-term strategy. The focus is on moving from legacy systems to scalable, modern platforms, covering areas such as Cash Management, FX, Derivatives, and Fixed Income. Maintaining effective controls throughout each project is a key priority. Main responsibilities Project leadership and subject matter expertise Act as the primary business lead for Treasury transformation projects, collaborating with Project Managers and stakeholders in Treasury and Finance from initiation through delivery. Define business requirements, develop test packs, and lead User Acceptance Testing (UAT) to confirm systems meet business needs. Plan and oversee the migration from legacy systems to new platforms, with a particular focus on MP TMS. Identify key milestones, determine resource needs, and manage risks associated with migration activities. Process engineering and technology integration Partner with Engineering and IT teams to implement new technologies and process improvements that enhance the trade lifecycle. Continuously assess and strengthen the control environment to minimize operational risks and errors. Contribute to the design and rollout of frameworks for new processes, ensuring compliance with internal and regulatory requirements. Address project-level issues and report directly to the Head of Treasury Operations. Stakeholder management and culture building Maintain clear communication with internal stakeholders and, when necessary, external banking partners and suppliers. Encourage a culture of process improvement by coaching and providing practical training to support the adoption of new workflows.

We are seeking a highly motivated and experienced Senior Relationship Manager specializing in Architecture, Design, and Fashion. This role will focus on building and nurturing relationships within the creative sectors, ensuring our clients receive unparalleled service and support.The ideal candidate will have a proven track record in managing key accounts, a deep understanding of the architecture and fashion industries, and the ability to identify and pursue new opportunities for growth.

Join Jobs for Humanity as a Part-Time Relationship Manager in Music, where you will play a pivotal role in fostering connections within the music community. Your mission will be to engage with artists, organizations, and fans, ensuring a vibrant network that thrives on collaboration and creativity.

Join our dynamic team at Real Recruitment Ltd as a Relationship Manager - Professional Membership. In this pivotal role, you will be responsible for fostering and maintaining strong relationships with our professional members, ensuring their needs are met and that they receive the highest level of service. Your ability to engage effectively with stakeholders at all levels will be crucial in driving member satisfaction and retention.

10x Banking is seeking a People Operations Manager based in London to support its cloud-native core banking platform business. The position reports to the Financial Controller and plays a key part in ensuring that People policies and processes run smoothly and meet compliance standards. The People Team works to attract and retain the talent that powers 10x Banking’s growth. Role overview This role manages core People lifecycle activities, from onboarding and absence management to handling employee transitions and general HR queries. The People Operations Manager oversees monthly payroll for both the UK and Australia, guiding People Operations specialists and coordinating with a third-party payroll provider to keep service levels and data accuracy high. Collaboration with the People team and Finance is central, and the role acts as an escalation point for payroll issues and complex questions. Earliest start date: Monday, 3rd August. What you will do Manage onboarding, absence management, employee transitions, and general HR inquiries Oversee monthly payroll for the UK and Australia, supporting and guiding People Operations specialists Work closely with the People team and Finance to streamline employee and payroll processes Coordinate with a third-party payroll provider to maintain accuracy and service standards Act as the escalation point for payroll issues and complex queries Requirements Strong understanding of People processes, policies, compliance, and HR systems Experience leading internal teams and working with third-party providers Exceptional attention to detail and organizational skills Proactive and enthusiastic approach to problem-solving and process improvement This position offers the opportunity to shape and improve People processes as 10x Banking continues its growth.

We are seeking a highly skilled Technology Project Manager to join our dynamic team at Starling Bank for a 12-month fixed-term contract. In this pivotal role, you will be responsible for leading and managing technology projects that drive innovation and enhance our banking solutions. You will work closely with cross-functional teams to ensure project milestones are met on time and within budget.

Role overview Capimoney seeks a Senior Banking Partnerships Manager based in London. The position centers on building and deepening relationships with financial institutions. The focus is on expanding strategic alliances, supporting business growth, and upholding strong compliance and operational standards. Key responsibilities Identify and assess potential banking partners that align with Capimoney’s goals. Manage and nurture relationships with both new and existing financial institution partners. Negotiate agreements that advance business objectives and encourage long-term collaboration. Work alongside internal teams to deliver solutions that address the needs of both partners and customers. Promote operational excellence and maintain compliance in all partnership activities. Collaboration This role works closely with various departments across Capimoney to put partnership strategies into action and achieve results for partners and customers.