Qualifications
Your New RoleAs a Concierge, your primary responsibility will be to ensure a smooth, personalized, and seamless experience for our guests, serving as a vital resource for information. You will leverage your in-depth knowledge of local attractions, dining, shopping, and activities to help guests make the most of their stay. What You Will Need to SucceedProven experience in a Concierge role within a luxury 4/5-star hotel environmentFluency in written and spoken EnglishExceptional interpersonal and communication skillsOutstanding customer service abilitiesStrong teamwork mindsetAbility to thrive under pressureAttention to detail and pride in your workFlexible and adaptable attitude
About the job
Concierge – Luxury 5* Boutique Hotel
The LaLiT Suri Hospitality Group, based in New Delhi, is India's largest and fastest-growing privately owned hotel company, boasting a diverse portfolio of 13 luxury hotels, palaces, and resorts across the Indian subcontinent.
The LaLiT London, an exquisite 180-year-old neo-baroque building that formerly served as St. Olave’s Grammar School, has been transformed into a luxurious boutique hotel. Featuring 70 elegantly designed rooms adorned with custom art, it beautifully melds Indian culture with quintessential British charm. Ideally located near Tower Bridge, this hotel provides a serene retreat in the heart of the city. With our commitment to exceptional service and a people-centric culture, we welcome you to become a part of our team.
We are on the lookout for a dedicated Concierge to enhance our Front of House team.
About The LaLiT Suri Hospitality Group
The LaLiT Suri Hospitality Group is a significant player in India's hospitality sector, offering guests a unique blend of luxury and cultural richness across its properties. With a focus on personalized service and guest satisfaction, The LaLiT London stands out as a premier destination that encapsulates the essence of Indian heritage within a modern context.