About the job
Who We Are
At Verkada, we are revolutionizing the way organizations safeguard their personnel and premises through a unified, AI-driven platform. As a frontrunner in cloud-based physical security, we empower organizations to enhance safety and operational efficiency via an integrated software platform that encompasses video surveillance, access control, air quality monitoring, alarm systems, intercom solutions, and visitor management.
With a clientele exceeding 30,000 organizations globally, including over 100 Fortune 500 companies, Verkada serves as the trusted physical security layer, enabling seamless management, intelligent oversight, and scalable implementations. Established in 2016, we have rapidly grown to encompass 15 offices and more than 2,200 dedicated employees.
About The Role
We are in search of a skilled Project Architect within our Global Services division, possessing extensive expertise in Cloud Security, IoT Systems, Networking, Linux environments, Security Surveillance, and Access Control. In this pivotal role, you will collaborate closely with the Global Services Manager and Territory Account Executives to support our large and strategic clientele throughout the Verkada ecosystem. Your responsibilities will include managing post-sales deployment projects, resolving technical issues, and delivering advanced configuration and training on Verkada products. We are looking for a highly motivated individual who is quick to learn and can operate independently while significantly contributing to the success of our global deployments.
We prioritize a vibrant in-office culture; therefore, this position requires you to be present at our London office five days a week.
What You'll Do
- Act as the subject matter expert on the complete Verkada product suite, delivering expert-level service to customers throughout the post-sales phase.
- Take charge of project management for customer accounts to guarantee successful deployment of Verkada solutions within their environments.
- Enhance the value of Verkada products for clients by configuring and optimizing product features, applications, and analytics, along with providing vendor-led training.
- Serve as the technical representative to a diverse range of clients, from C-suite executives to loss prevention managers and IT directors.
- Collaborate closely with your Global Services Manager and Sales Account Executives to devise service strategies and workflows for clients and engage in cross-selling and up-selling initiatives.
- Become a Product Technical Evangelist by training and educating partners, customers, and internal teams on the latest Verkada product offerings.

