Professional Services Consultant

ITRS Group Limited is seeking a Professional Services Consultant based in London. This position centers on guiding clients through the adoption and optimization of ITRS software solutions. Role overview The Professional Services Consultant works directly with organizations to understand their operational needs and deliver tailored consulting services. The role involves close collaboration with clients to ensure software solutions are implemented smoothly and deliver measurable value. What you will do Conduct needs assessments to identify client requirements and objectives Facilitate workshops that help clients understand and utilize ITRS products Deliver training sessions to support successful software adoption Collaborate with cross-functional teams to gather client feedback and contribute to product improvements Collaboration This role works across teams and with a range of clients, requiring strong communication skills and an ability to adapt solutions to varied business environments.

Join Us in Transforming Global Connections!If you feel you don’t meet every requirement listed below but still have a passion for the role, we encourage you to apply. Perfection is not a prerequisite; we are looking for candidates who excel in key areas and possess a willingness to grow.As a successful candidate, you will grasp the unique value proposition of Kong's platform products and consulting services, effectively communicating this to prospective clients. Your expertise will involve identifying opportunities, building a robust sales pipeline, collaborating with Account Executives in sales meetings, crafting service proposals, managing quotes, obtaining necessary approvals, and presenting these proposals to both new and existing clients.An ideal candidate will have a proven track record in a professional services organization, emphasizing the sale and/or implementation of technology solutions. You will excel at juggling multiple sales opportunities, identifying service champions within your accounts, fostering relationships, and providing technical guidance on services that maximize value for our clients.Your Responsibilities Will Include:Proactively developing a pipeline of service opportunities in partnership with regional sales leaders, account managers, and solution architects.Managing various opportunities through distinct stages of the sales cycle.Leading the services sales process to ascertain the client's business and technical needs, positioning the appropriate services accordingly.Advising Account Executives and Solution Engineers on the optimal services to present to prospective and existing clients.Establishing yourself as a trusted advisor by directly engaging with clients to recommend services that provide value and assist them in achieving their goals.Overseeing the entire professional services sales process, including discovery, preliminary solution architecture design, and writing Statements of Work (SOW) or positioning suitable service package offerings.Maintaining an accurate sales forecast for service opportunities and actively participating in regional forecasting meetings.Creating and updating a portfolio of professional services, including service packages, datasheets, presentations, and solutions.

Your ImpactThe Manager of Professional Services plays a pivotal role in both internal leadership and client engagement. This position is central to delivering a unique combination of technical support, consulting, software expertise, and data management. Responsibilities include hiring and nurturing team members, ensuring timely and excellent service delivery to clients, managing escalations in collaboration with sales, and overseeing performance management within the organization. The role involves calibrating team services while driving growth and scalability, making leadership critical to the ongoing development of DISCO's professional services.What You'll DoTeam Management: Oversee day-to-day operations of the Data Operations and DISCO Desk teams in London. This includes performance management, recruitment, and workload distribution. Regularly review client interactions to ensure quality service, identify training needs, and enhance technical support delivery. Manage team schedules for optimal coverage, conduct one-on-one meetings, and support administrative tasks such as time entry approvals. Foster a culture of continuous improvement through training and soliciting team input on process modifications.Client Relationship Management and Service Delivery: Act as the main point of contact for escalated client issues, ensuring positive resolutions. Clearly communicate complex technical matters in an accessible manner to clients. Build and maintain relationships with Customer Success, Review, Sales, and other Professional Services leaders to guarantee a seamless client experience. Consistently meet and exceed internal and client expectations regarding response times and service quality.Process Improvement, Documentation, and Standardization: Lead initiatives to document standardized processes and workflows. Regularly review team-client interactions for quality assurance and identify areas for improvement and training to enhance technical support delivery.

Join our innovative team at C-Serv as an NGINX Professional Services Consultant, where your technical expertise will play a crucial role in executing a variety of exciting projects. You will be an integral part of a leading multi-cloud application delivery vendor, collaborating with a vibrant and expanding team.At C-Serv, you will have the opportunity to demonstrate your skills while assisting clients in navigating the complexities of advanced technical solutions. Our company is a pioneer in applying technology for application delivery and security across diverse infrastructures—whether on-premises, in the cloud, or in hybrid environments globally.Role OverviewAs a customer-facing expert in F5 NGINX technology, you will guide clients in implementing innovative solutions to overcome challenges and achieve their objectives. This is your chance to provide consultancy and mentorship, sharing your insights on NGINX products. You will understand and communicate each project's goals and success factors, engaging in collaborative discussions to ensure that every client's expectations are not only met but surpassed.

At Anaplan, we are a forward-thinking team dedicated to revolutionizing business decision-making with our cutting-edge AI-driven scenario planning and analytics platform, empowering our clients to stay ahead of their rivals and the ever-evolving market landscape.Our shared commitment to customer success and our Winning Culture unites Anaplanners across diverse teams and regions.Our esteemed clientele includes some of the most recognized names in the Fortune 50, such as Coca-Cola, LinkedIn, Adobe, LVMH, and Bayer, among over 2,400 global enterprises that trust our top-tier platform.The foundation of our Winning Culture is the driving force behind our innovative teams. We celebrate diverse perspectives and ideas, lead with accountability irrespective of titles, strive to achieve ambitious goals, and cherish both our significant and minor victories.With guiding principles that emphasize being strategy-led, values-based, and disciplined in execution, you will find inspiration, connection, growth, and recognition in our environment. We welcome your unique qualities; join us as we collaboratively shape the future!We are on the lookout for a proactive and results-oriented Professional Services Sales Specialist to join our Professional Services team as an integral contributor. This critical position will spearhead services opportunities and enhance our professional services portfolio across the EMEA region. You will collaborate closely with Sales, Customer Success, and our partner ecosystem to develop, position, and sell services that produce tangible customer outcomes.This role necessitates a robust understanding of customer needs, solution scoping, and implementation strategies. You will be tasked with defining project requirements, crafting proposals and contracts, and ensuring successful project delivery. As a seasoned Technology Services consultant, you will work closely with the EMEA Professional Services Leader, Sales and Customer Success leadership, and the services delivery team to further our growth strategy.Your ImpactOwn the Service Sales ProcessLead the complete sales process for Professional Services in the EMEA region.

Charlotte Tilbury Beauty, founded in 2013 by Charlotte Tilbury MBE, has built a reputation for accessible, giftable makeup and now operates in over 50 markets with a team of more than 2,300 people. The company values creative thinking, collaboration, and a drive to take on new challenges as it expands its product lines and retail experiences. The Procurement Manager - Professional Services will be based in London and focus on indirect corporate services and facilities procurement. This Category Manager position works across multiple departments, optimizing how the business sources and manages services in support of company goals. Key Responsibilities Work with teams to understand their requirements for professional services and facilities. Evaluate suppliers, negotiate contracts, and ensure timely delivery of goods and services. Develop and implement procurement strategies that align with business objectives, aiming to reduce costs and streamline supplier relationships. Identify and assess new service providers, managing ongoing vendor relationships for optimal outcomes. Areas of Focus HR: Recruitment agencies, temporary staffing, employee benefits, payroll systems, private medical insurance Facilities Management: Property leasing, retail operations, maintenance Consultancy Services: Management consulting, legal and financial services Travel and Expenses: Corporate travel management, event planning, hotel bookings, car rentals, travel insurance Financial Services: Banking partnerships, treasury services, insurance, auditing, and accounting services

Join Collibra's Engagement Team Collibra is on the lookout for an experienced Engagement Manager to become a vital part of our vibrant Professional Services team. Reporting directly to the Senior Director of International Professional Services, you will play a pivotal role in guiding our Professional Services Engagement Management team. In this position, you will provide essential leadership and oversight to the implementation team, ensuring that our customers can effectively install, configure, and utilize our products. You will be instrumental in collaborating with customers to enhance their time-to-value, maximize product advantages, and offer the necessary process, technical, and expert guidance throughout the implementation phase. This is a hybrid role based in our London office, requiring in-office attendance at least two days a week. Our hybrid model fosters connection, collaboration, and continuous team progress. As an Engagement Manager at Collibra, your responsibilities will include: Overseeing a variety of activities spanning team leadership, customer engagement, project governance, and revenue forecasting. Leadership & Team Management Guide and oversee the Engagement team. Provide escalation support for team and customer projects. Supervise team initiatives in customer product installation, configuration, and initial operations. Manage timesheet approvals and serve as a delegate. Conduct performance and development reviews, as well as annual compensation assessments. Engagement Team Development Contribute to the continuous development of the Engagement and Professional Services organizations. Manage and participate in Delivery, Engagement, and Sales meetings. Handle resource requests and facilitate resource planning sessions with Engagement Managers, Delivery, and PS Sales teams. Collaborate with the Customer Experience (CX) team on new initiatives across the organization. Project & Portfolio Governance PS Offering Portfolio Management: Oversee Change Control for the PS organization concerning new and existing service offerings. Maintain project software hygiene (Asana/Jira) and host project meetings for Portfolio Management. Continuously enhance portfolio management processes. Project Overview: Additional details about project management responsibilities can be discussed during the interview process.

About Ping Identity: At Ping Identity, we strive to create secure and seamless digital experiences for all users, a principle we call digital freedom. This commitment shapes our company culture and inspires our team. Our intelligent, cloud-based identity platform empowers individuals to shop, work, bank, and connect without barriers or concerns.While safeguarding digital identities is central to our technology, championing individuality is core to our culture. One of our guiding values, Respect Individuality, encourages us to celebrate diversity, allowing everyone to bring their authentic selves to work.Headquartered in Denver, Colorado, we have a global presence with offices and employees worldwide, serving some of the largest enterprises, including over half of the Fortune 100. At Ping Identity, we are transforming the landscape of cybersecurity, digital experiences, and identity and access management.Position SummaryWe are seeking a results-driven Director of Professional Services to spearhead and expand our service delivery operations across the Southern EMEA region. This pivotal role ensures exceptional execution of service delivery, fosters collaboration with the Sales team, and drives predictable and profitable service engagements—whether conducted directly or through partners. You will take charge of team performance, customer satisfaction, and the overall success of the regional business.

FRP Advisory is looking for a Corporate Governance Apprentice to join the Professional Services team in London. This entry-level position offers a chance to build a foundation in corporate governance while working alongside experienced colleagues. Role overview The apprenticeship centers on supporting the governance team with day-to-day tasks. Typical responsibilities include helping with compliance processes, preparing reports, and assisting with stakeholder engagement activities. The role provides practical exposure to the core functions of governance within a professional services environment. Learning and development Apprentices will work closely with seasoned professionals who offer guidance and share their expertise. The position is structured to provide both hands-on experience and insight into the field, helping to build essential skills for a future career in corporate governance. Who this role suits This apprenticeship is designed for motivated individuals eager to start a career in governance. It offers a supportive setting for learning and professional growth, making it well suited to those ready to take the first step in the field.

Are you ready to shape the future of data solutions? Join Databricks as a Data Platform Solutions Architect within our Professional Services team. In this role, you will leverage your expertise to help clients harness the power of data, driving innovation and efficiency in their businesses.As a key contributor, you will collaborate with cross-functional teams to design and implement robust data platforms that meet diverse business needs. Your technical acumen and strategic insight will play a vital role in delivering exceptional service and ensuring client satisfaction.

What You Will DoAs a Consultant or Senior Consultant in our Transaction & Investor Services (TIS) team, you will provide support to private equity funds, strategic investors, and corporate clients throughout the entire investment lifecycle.Your responsibilities will include conducting commercial due diligence (for both buy-side and sell-side transactions) and engaging in post-deal value creation efforts for a diverse array of investors, with a primary focus on mid to large-cap private equity and infrastructure funds.You will be part of a dedicated UK TIS team that emphasizes long-term career development and planning, led by our entirely homegrown Partner and Principal staff.

Role Overview PA Consulting Group is seeking a Shared Services Transformation Consultant based in London. This role focuses on reshaping operational models for clients and improving how shared services function across multiple industries. What You Will Do Work closely with cross-functional teams to increase efficiency and improve service delivery in client organizations. Engage with stakeholders to spot areas for improvement and recommend practical changes. Apply data-driven analysis to design and implement solutions that transform shared service operations. Contribute to measurable gains in organizational performance and client satisfaction.

Join our dynamic team at Databricks as a Senior Technical Program Manager in our Professional Services division. In this pivotal role, you will leverage your extensive experience in technical project management to lead complex initiatives that drive innovation and customer success. You will collaborate with cross-functional teams to ensure the timely delivery of high-impact projects while fostering a culture of excellence and continuous improvement.

Employment Type: PermanentLocation: London, United KingdomPosition: Principal Consultant - AIBecome an integral part of Delta Capita's Data, Technology, and AI (DTA) consulting team as a Principal Consultant. Leverage your AI consulting experience to drive transformative technology initiatives within the financial services sector.In this pivotal role, you will engage directly with clients to deliver innovative solutions focused on AI, automation, data platforms, cloud computing, and other cutting-edge technologies. As the primary liaison between our clients and Delta Capita, you'll help them tackle their most intricate AI challenges, ensuring their success in an ever-evolving landscape.For more insights into our Consulting services, click here Consulting - Delta Capita.

Role Summary Join our rapidly expanding Consulting division, collaborating with some of the most prestigious financial institutions worldwide.As a Managing Consultant, you will engage directly with clients, ensuring they benefit from the exceptional consulting services provided by Delta Capita (DC). The ideal candidate will possess a deep understanding of financial services, outstanding problem-solving abilities, experience in project management and business analysis, and the capability to lead, motivate, and inspire teams. A successful background in change management and experience as a senior consultant or in a change role within a financial services institution is essential.To explore our Consulting services, click here Consulting - Delta Capita.

PRINCIPAL CONSULTANT Location: London Employment Type: Permanent Role OverviewJoin our dynamic Consulting Business at Delta Capita, where you will collaborate with top-tier financial institutions, ensuring they receive unparalleled consulting services. As a Principal Consultant, your role will encompass direct client engagement as the primary liaison between customers and Delta Capita's Global Consulting team. Your extensive experience in change management, alongside a proven track record as a Principal Consultant or in a change management role within financial services, will be crucial. To explore our Consulting services further, click here.

SENIOR CONSULTANTLocation: LondonWork Arrangement: Hybrid - Onsite 3-5 days a weekEmployment Type: PermanentRole Overview:Join our dynamic Consulting Business and collaborate with some of the world’s top financial institutions. As a Senior Consultant, you will engage directly with clients, ensuring they receive exceptional consulting services from Delta Capita (DC). We are seeking candidates with a robust understanding of financial services, outstanding problem-solving abilities, project management and/or business analysis experience. You should be adept at motivating and leading teams, demonstrating a record of successful client engagements. Experience in change management and a proven background as a senior consultant or in a change role within a financial services institution is essential.For more on our Consulting services, click here.

Join PA Consulting Group as an Agile Strategy and Transformation Consultant in the Financial Services sector, where you will play a pivotal role in guiding our clients through their transformation journeys. In this dynamic position, you will leverage your expertise in agile methodologies to drive innovation and efficiency, ensuring that our clients are well-equipped to navigate the complexities of the modern financial landscape.Your responsibilities will include collaborating with cross-functional teams, facilitating workshops, and delivering tailored solutions that address unique client challenges. This is an excellent opportunity for professionals who thrive in a fast-paced environment and are passionate about making a tangible impact in the financial services industry.

Are you a dynamic and experienced MSP sales professional who excels at acquiring new business and influencing senior decision-makers? If so, we invite you to consider the role of Senior Sales Consultant at T-Tech.In this position, you will drive growth in our managed services offerings, engaging directly with C-Suite executives and IT Managers within the accountancy and finance sectors. This is a pivotal role for someone who understands how technology empowers professional services firms to mitigate risks, enhance operational efficiency, and scale confidently. Your ability to sell this value proposition credibly will be key.Your primary responsibility will be to secure profitable new business for T-Tech’s managed services portfolio, collaborating with organizations that genuinely appreciate a strategic IT partnership. You will leverage your extensive network, industry knowledge, and consultative selling techniques to assist prospects in modernizing their IT environments, positioning T-Tech as a trusted long-term ally rather than just another vendor.This role is ideal for someone who thrives on autonomy, accountability, and the challenge of creating impactful change within a rapidly growing MSP.The OpportunityDeveloping new business through relationships, referrals, and targeted outreachForming trusted partnerships with senior decision-makersManaging the complete sales cycle from initial conversation to closureUtilizing a consultative, insight-driven approach to identify commercial, regulatory, and technology challengesRepresenting T-Tech at industry events and networking forumsAssisting prospects in developing compelling IT business cases focused on compliance, security, and efficiencyMaintaining a robust pipeline and consistently meeting revenue and profitability goalsEnsuring seamless client onboarding and handover in collaboration with account and delivery teamsKeeping accurate CRM records and positively contributing to team culture

Join PA Consulting Group as a Managing Consultant in the Financial Services sector, focusing on Artificial Intelligence. In this pivotal role, you will leverage your expertise to drive innovation and deliver cutting-edge solutions to our clients. You will work collaboratively with a dynamic team, utilizing advanced AI techniques to enhance our consulting services and help financial institutions navigate the complexities of digital transformation.