Product Specialist at Luminance | London

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises, as we redefine the legal industry across the globe. Supported by prestigious venture capitalists and featured in the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' as well as Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is at the forefront of innovation.We are seeking passionate individuals to join our team of Product Specialists. This entry-level position provides a unique chance to work with senior teams across a variety of sectors, including multinational law firms, manufacturing, retail, and pharmaceuticals. The role focuses on building strong relationships and understanding customer needs to ensure they fully benefit from our cutting-edge technology.Upon completion of training, Product Specialists will gain comprehensive knowledge of our products and their applications in the legal field. You will work closely with potential clients during their trial phase, offering expert guidance on their ongoing projects. Collaborating with Account Executives, you will play a pivotal role in converting prospects into loyal customers. Additionally, you will support existing clients alongside our Support and Technical teams to enhance their experience with our technology.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a transformative journey in the legal profession. Supported by world-class venture capitalists and recognized in the Forbes AI 50 as one of the 'Most Promising Private AI Companies in the World' and Inc. 5000’s 'Fastest Growing Companies in America', Luminance is setting the standard for innovation.As a Product Associate, you will play a pivotal role in the design and development of our cutting-edge legal AI solutions. Collaborate with diverse teams throughout the product development lifecycle to drive success in a dynamic and fast-paced environment. Your analytical, collaborative, and communication skills will be essential for thriving in this role.We encourage candidates of all backgrounds to apply, even if your experience does not completely match the job criteria. Luminance is committed to fostering an inclusive workplace where everyone can thrive. Your passion and enthusiasm are the most significant attributes we seek!

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and seize this exceptional opportunity! Supported by globally recognized venture capitalists and featured in both Forbes' AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000’s 'Fastest Growing Companies in America', Luminance is revolutionizing the legal industry worldwide.We are seeking a dynamic Head of Integrations to spearhead all technical initiatives regarding the integration of Luminance with external systems. The ideal candidate will possess a unique blend of extensive technical knowledge and client-focused engagement to enhance our product offerings and lead a dedicated team aimed at optimizing client implementations.Key ResponsibilitiesIntegration Management: Take charge of integration processes between Luminance and third-party systems, ensuring smooth interoperability and high client satisfaction.Technical Development and Client Engagement: Engage in hands-on development of technical solutions while interacting with clients to assess their needs. Partner with product development teams to align team capabilities with organizational objectives.Team Leadership: Guide a team focused on creating innovative technologies that elevate client implementations to exemplary standards.Collaborative Solution Design: Collaborate with Client Solutions and implementation teams to fully grasp client requirements and devise suitable technological solutions.Architectural Design: Create and implement scalable architectures that support rapid development of new third-party connectors, ensuring robust and future-proof system interfaces and testing protocols.Monitoring and Diagnostics: Improve system observability and facilitate the identification of technical issues through advanced logging and tracing, assisting front-line technical personnel.API Development and Management: Supervise the development and upkeep of our public-facing API to accommodate clients needing custom connectivity options, managing both REST and event streaming functionalities.Comprehensive Documentation: Produce high-quality documentation for both internal and external stakeholders, employing tools such as Swagger.Client Empowerment: Maximize client autonomy by establishing 'self-service' capabilities, empowering clients to independently manage their integration processes whenever possible.

At Luminance, a pioneering Legal AI company based in London, we are revolutionizing the way in-house teams operate. Our innovative AI-driven platform enhances collaboration among legal, compliance, procurement, finance, and business operations teams, enabling them to mitigate risks and accelerate growth. By merging advanced AI technology with profound legal and regulatory knowledge, we are reshaping how organizations manage contracts, compliance, and decision-making processes at scale.The RoleWe are seeking a dynamic Product Manager to spearhead the development and delivery of solutions that start with legal teams and extend throughout the enterprise. Your collaboration with leaders in legal, compliance, procurement, and finance will help identify their challenges and convert them into scalable, AI-enhanced workflows. This position is focused on creating products tailored for lawyers, aimed at fostering efficiency, transparency, and growth across the organization.As a Product Manager, you will serve as the “expert voice” in your product area, responsible for the roadmap, driving cross-functional execution, and ensuring coherence across the platform. This role is perfectly suited for an individual who thrives in a high-velocity environment, is adept at translating intricate technical capabilities into customer value, and is enthusiastic about crafting top-tier AI products.Key ResponsibilitiesProduct Ownership & StrategyAssume the role of the “expert voice” for your product domain, managing the roadmap and prioritization.Oversee roadmap planning, weighing technical feasibility against business impact and resource allocation.Utilize strategic thinking and customer insight to define scalable solutions across various business functions.Stakeholder & Team LeadershipFacilitate kick-off and playback sessions, ensuring alignment of scope with stakeholders and project teams.Engage collaboratively with AI engineers, designers, and legal experts to create intuitive, enterprise-ready solutions that harmonize technical feasibility, business impact, and regulatory compliance.Design & SpecificationEmploy tools like Lovable and Figma to showcase early prototypes.Confirm designs and prototypes meet business and user needs before development begins.Collect and prioritize requirements from customers, stakeholders, and market research, translating them into actionable specifications.Build & ExecutionManage iteration cycles and guarantee timely provision of documentation and configuration.Review and sanction prototypes and Figma flows prior to development commencement.Ensure coordinated execution across engineering, design, and AI teams.Verification & FinalizationAuthorize functionality, user experience, and overall product quality.Supervise release materials including notes, guides, and customer communications.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, and be part of a revolutionary journey in the legal sector. Supported by prestigious venture capitalists and recognized in the Forbes AI 50 and Inc. 5000 lists, Luminance is reshaping the global legal landscape.We are in search of a dynamic Sales Operations Executive to bolster our sales team. This pivotal role will focus on optimizing sales processes, ensuring precise sales data management, and aiding in the development and execution of international sales strategies. This opportunity is perfect for an individual eager to advance their career in go-to-market operations while significantly contributing to our sales organization's success and growth.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises. Supported by esteemed international venture capitalists, we've been recognized on the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' as well as Inc. 5000's 'Fastest Growing Companies in America'. Luminance is revolutionizing the legal field across the globe.This Account Executive position offers a remarkable chance to collaborate with senior teams from diverse sectors, including multinational law firms, manufacturing leaders, global retail giants, and pharmaceutical powerhouses. Ideal for driven individuals with a passion for meritocratic environments, this role provides substantial commission-earning potential and rapid career advancement for top talent.Account Executives will possess a deep understanding of our product and its advantages for legal professionals, along with the capability to showcase product demonstrations effectively. The perfect candidate will be personable, with an innate ability to establish strong customer relationships, ensuring exceptional service at every touchpoint. This role also includes exciting opportunities for international travel to attend events and engage with current and prospective clients.

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises, and be part of a transformative journey in the legal sector. With backing from prestigious venture capitalists and recognition in both the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is reshaping legal practices across the globe.This is an exceptional opportunity to become a vital member of Luminance's expanding global Customer Success team. You will engage with a diverse clientele that includes top international law firms and well-known brands across various industries in over 60 countries. Your primary focus will be on nurturing client relationships and understanding their objectives while showcasing how our innovative technology can revolutionize contract management for individuals and organizations alike.The ideal candidate will excel in building rapport with clients and ensuring exceptional service in every interaction, driven by a results-oriented mindset. Your responsibilities will encompass establishing and sustaining positive customer relationships, designing and executing onboarding and implementation programs for clients ranging from small to large enterprises, training customers on product best practices, and reducing churn rates. You will also analyze customer interactions to provide actionable insights, enhance customer experience through effective product support, and address customer inquiries and concerns with professionalism.Successful applicants should possess strong interpersonal skills, analytical thinking, be quick learners of new software, and have the ability to communicate effectively. A successful Customer Success Manager will actively collaborate with clients to maximize value and creatively strategize ways to expand our influence within our customer base.To apply, please send your CV and a cover letter to recruitment@luminance.com

Join Luminance, a trailblazer in Legal-Grade™ AI technology for enterprises. Recognized by top-tier investors and featured in the Forbes AI 50 list as one of the 'Most Promising Private AI Companies in the World', along with Inc. 5000’s 'Fastest Growing Companies in America', Luminance is transforming the legal field globally.We are seeking a dedicated Technical Support Engineer to enhance our Support function, serving as the initial point of contact for both prospective and existing customers. Your role will be crucial in ensuring a smooth integration of Luminance’s innovative technology within various business environments.As a key member of the Support team, you will manage customer inquiries and issues, ensuring excellent communication and service. Your responsibilities will include ticket management, resolving queries, and collaborating with other departments to deliver effective solutions. You will enjoy cultivating relationships with a diverse clientele, ranging from multinational law firms to major retailers and pharmaceutical companies. Once fully trained, you will possess an in-depth understanding of Luminance’s products and how they can address customer challenges. The ideal candidate will be a personable individual with strong critical thinking skills and a passion for problem-solving.

Luminance stands at the forefront of Legal-Grade™ AI for enterprises. Supported by prominent venture capitalists and recognized by esteemed publications like Forbes and Inc. as one of the most promising AI companies globally, Luminance is revolutionizing how in-house teams operate. Our platform is currently utilized by over 700 clients across 70 countries, enabling legal, compliance, procurement, finance, and business operations teams to collaborate more efficiently, minimize risks, and foster growth. By integrating state-of-the-art AI with profound legal and regulatory knowledge, we are transforming how enterprises manage contracts, compliance, and decision-making processes on a large scale.The RoleWe are on the lookout for a talented Product Designer who can craft intuitive, elegant, and impactful user experiences that simplify complex AI-driven workflows across various enterprise functions. You will collaborate closely with product managers, engineers, and legal professionals to design user-centric solutions that start with legal teams and extend through compliance, procurement, finance, and operations.As a Product Designer, you will oversee the entire design process, from research and concept development to creating polished prototypes, ensuring that every workflow we deliver is not only functional but also delightful and consistent with Luminance’s design ethos.ResponsibilitiesProduct Design Ownership & StrategyServe as the design authority, influencing roadmap priorities through a deep understanding of customer needs and design thinking.Transform product requirements and AI capabilities into user-focused designs.Research & SpecificationConduct user research and design workshops to gain insights into customer pain points.Lead initial and review sessions to align project scope, validate workflows, and ensure design direction meets stakeholder expectations.Create comprehensive design specifications that guide development and align with product requirements.Design & PrototypingDevelop and refine wireframes, flows, and prototypes using tools like Lovable and Figma, from low-fidelity sketches to high-fidelity prototypes.Exhibit exceptional prototyping skills, creating interactive flows to test and convey design intentions.Validate and enhance designs with feedback from stakeholders and end-users prior to implementation.Build & VerificationWork alongside engineers to ensure designs are accurately and efficiently executed.Review and approve functionality and user experience before product release.Finalization & ConsistencyEnsure consistency across the product ecosystem, aligning every release with Luminance’s design language and vision.Advocate for accessibility, clarity, and trust in AI-driven experiences.RequirementsDegree in design or a related field.

About UsJoin Luminance, a trailblazer in Legal-Grade™ AI solutions for the enterprise sector. Supported by esteemed venture capitalists and recognized in the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ as well as Inc. 5000’s ‘Fastest Growing Companies in America’, we are transforming the legal industry on a global scale.We are on the lookout for a dynamic AI Product Engineer who is ready to take full ownership of impactful AI tools. This role transcends conventional development; we seek a visionary builder and problem-solver who can turn vague concepts into essential software applications. While a formal computer science degree is not mandatory, we value self-motivated individuals adept at leveraging cutting-edge AI tools to deliver results swiftly.Key Responsibilities Design, prototype, and deploy autonomous AI systems that effectively address strategic business challenges. Rapidly convert abstract requirements into functional prototypes, and lead the push to production. Troubleshoot and resolve complex issues throughout the technology stack, encompassing AI model behavior, middleware, and deployment configurations. Present your work within the company and contribute to our internal narratives around innovation. Create comprehensive documentation and rollout plans for new tools, ensuring user adoption. Continuously assess new AI models, frameworks, and coding tools to enhance efficiency and quality. Requirements Proven ability to develop and deliver AI-enabled products or prototypes (whether through professional experience, academic pursuits, or self-taught endeavors). Exceptional problem-solving abilities: capable of transforming ambiguous challenges into functional code and structured workflows. Extensive technical knowledge: proficient with Python, APIs, full-stack frameworks, and JSON. Familiarity with Large Language Models (LLMs): understanding their capabilities and limitations, with experience integrating them into practical systems. Outstanding communication skills: able to collaborate effectively with executives, stakeholders, and non-technical users. Curiosity, determination, and creativity: eager to experiment, iterate, and navigate challenges until successful. Why Choose Luminance? Work on the forefront of applied AI in the legal field, one of the most impactful sectors globally. Collaborate with a distinguished, multidisciplinary team that encompasses law, AI research, and product development. Experience the freedom of a startup culture backed by prominent international venture capitalists. Benefits Central London office location. Pension scheme with Aegon, RetireReady. Health insurance with BUPA - all employees are eligible for enrollment for themselves and dependents from Day 1 at Luminance. Life Insurance.

Join Luminance, the trailblazer in Legal-Grade™ AI for enterprises, and be part of a transformative journey in the legal sector. Backed by esteemed venture capitalists and recognized in the Forbes AI 50 list as one of the 'Most Promising Private AI Companies in the World,' along with a spot on Inc. 5000’s list of 'Fastest Growing Companies in America,' Luminance is reshaping the global legal landscape.We are on the lookout for a Legal Implementation Specialist to enhance our vibrant global Onboarding Team. With a remarkable fivefold growth in the past two years and a recent $75 million Series C funding round in 2024, we are rapidly expanding our reach to enterprise clients worldwide.This position presents an exceptional chance to collaborate with a diverse clientele, including in-house teams across over 60 countries such as AMD, National Grid, LG, and DHL. You will be instrumental in guiding our customers to success from day one, partnering closely with them throughout the onboarding journey. In collaboration with the Customer Success Manager, you will implement our advanced legal AI technology, ensuring a smooth integration into the customers' existing contract management systems.

The OpportunityLuminance is at the forefront of Legal-Grade™ AI for enterprises, revolutionizing the way professionals manage contracts globally. Supported by prestigious venture capitalists and recognized in the Forbes AI 50 list of 'Most Promising Private AI Companies in the World' as well as Inc. 5000's 'Fastest Growing Companies in America', Luminance has experienced an impressive 5x growth over the past two years. With a successful $75 million Series C funding round completed in 2025, our reach now extends globally, serving notable clients such as AMD, DHL, and Koch, Inc.We are on the lookout for ambitious and high-achieving individuals eager to contribute to our next phase of growth. This unique Talent Partner role is a pioneering position at Luminance, designed for someone ready to shape and influence our recruitment strategy. You will be instrumental in building and scaling a high-performing recruitment function within our dynamic organization, which has significant growth aspirations. This role blends hands-on hiring execution with the establishment of a solid recruitment and onboarding framework. As a Talent Partner, you will ensure high-quality hiring practices, actively source top talent, and collaborate with internal teams and external agencies to facilitate our growth objectives.This role will report directly to the HR Director and requires a presence at our London Head Office at least three days a week. We are also seeking a counterpart for this position in New York, USA.Roles and Responsibilities1. Recruitment Infrastructure & Process DevelopmentDevelop and implement best-in-class hiring frameworks, including structured interviews, scorecards, and evaluation criteria.Oversee and optimize the company’s Applicant Tracking System (ATS) to ensure data integrity and usability across teams.Create and standardize recruitment policies, Service Level Agreements (SLAs), and governance to unify hiring practices across the organization.Introduce analytics and reporting to monitor hiring performance, pipeline health, and time-to-hire metrics.Collaborate closely with the HR team to gather candidate feedback and implement enhancements to improve the experience for both candidates and hiring managers.2. Independent Talent Sourcing, Agency Collaboration & Hiring DeliveryProactively seek and engage high-caliber candidates through various channels, including LinkedIn, professional networks, referrals, and events.Conduct initial screening interviews for candidates.Manage end-to-end recruitment for key roles, from job briefing to offer acceptance.Build and maintain talent pipelines for current and future hiring needs.Establish and nurture relationships with external recruitment agencies and search partners.Develop an agency engagement strategy that prioritizes cost-effectiveness and quality of service.

Role overview Experian is hiring a Product Marketing Specialist in London. This role shapes marketing strategies for key products and works closely with teams across the business. The position focuses on developing campaigns that connect with target audiences and support product growth. What you will do Work with cross-functional teams to plan and deliver marketing campaigns Use market analysis to understand customer needs and trends Help keep Experian’s products competitive through informed marketing efforts Location Based in London.

Join Luminance, the leader in Legal-Grade™ AI technology for enterprises. With backing from esteemed venture capitalists and recognition in prestigious lists like Forbes AI 50 and Inc. 5000, Luminance is revolutionizing the legal industry on a global scale.The Client Solutions Engineer position presents an exciting chance to collaborate across Sales, Product, and Customer Success teams, enhancing our clients’ technical capabilities and maximizing the value they derive from Luminance. This role is essential in delivering an exceptional technical experience for enterprise customers, facilitating quicker and smoother integration with our platform. The ideal candidate will combine customer-centric skills with a solution-oriented approach, guiding customers in understanding how to best leverage our offerings to achieve their goals. Additionally, the role requires the creation of scalable resources such as reusable toolkits, SDKs, and thorough documentation to support developers effectively.A successful Client Solutions Engineer will gain a comprehensive understanding of our AI platform and its integration into diverse customer systems. The role involves close collaboration with both prospective and current clients to offer expert guidance and ensure a seamless integration experience. Working alongside Account Executives, Product Specialists, and Customer Success Managers, the Client Solutions Engineer will be pivotal in transforming prospects into loyal, satisfied customers.

Join Luminance, a trailblazer in Legal-Grade™ AI for enterprises, recognized globally as a leader in innovation. Supported by prestigious venture capitalists and featured on both Forbes AI 50 list of 'Most Promising Private AI Companies in the World' and Inc. 5000's 'Fastest Growing Companies in America', Luminance is reshaping the legal industry worldwide.As a Senior Customer Solutions Engineer, you will have the distinct opportunity to collaborate across Sales, Product, and Customer Success teams, enhancing the technical capabilities of our customers and helping them realize the full potential of Luminance's offerings. Your mission will be to deliver an unparalleled technical experience for our Enterprise clients, facilitating faster and more efficient integrations with our platform.The ideal candidate will possess a unique combination of customer-centric skills and a solution-oriented approach, guiding clients on how to optimally leverage our solutions for their success.You will engage directly with our platform and Workflow engine, deploying solutions that streamline legal workflows throughout a customer's technology ecosystem.A Senior Customer Solutions Engineer will develop extensive expertise in our AI platform and its effective integration with diverse customer systems. You will work closely with both potential and current clients, providing expert guidance and support to ensure seamless integration. In collaboration with Account Executives, Product Specialists, and Customer Success Managers, you will play a pivotal role in transforming prospects into satisfied, long-term clients.We offer a generous £2000 learning budget to each employee, demonstrating our commitment to your professional growth as we expand.

airapps is seeking a Product Growth Specialist based in the London Metropolitan Area. This role centers on expanding product adoption and shaping new features that align with user needs and current market trends. Key responsibilities Collaborate with teams throughout the company to identify new opportunities for growth Create and test strategies that support both user needs and business objectives Apply data analysis and market research to inform product enhancements Contribute to product innovation and assist in launching new ideas Requirements Genuine interest in technology and digital products Skill in interpreting market trends and analyzing user data Comfort working collaboratively with colleagues from various teams

Role Overview Watershed is hiring a Sustainability Product Specialist in London. This role centers on shaping product strategies that support environmental objectives. The position works closely with teams across the company to develop and refine products that meet sustainability standards. What You Will Do Collaborate with colleagues from different departments to design and implement product strategies focused on sustainability. Contribute insights that guide product improvements and align offerings with environmental goals. Ensure products comply with relevant sustainability standards and requirements.

Join Playtech, a leading software provider for the gaming industry, as a Product Manager. In this exciting role, you will be instrumental in driving product strategy and development, working closely with cross-functional teams to deliver innovative solutions that enhance user experience and drive business growth.

About Cubitts Cubitts is working to reshape the optical industry in the UK, where over 40 million people wear spectacles but the market has seen little change for centuries. The company’s goal is to build a truly innovative and customer-focused spectacles brand. Role Overview The Production Associate plays a key part in supporting Cubitts’ 20 retail stores and expanding digital channels. This role focuses on making sure every order is fulfilled accurately and efficiently, helping deliver a high standard of service to hundreds of thousands of customers. The position involves hands-on work in the glazing lab, stock management, order fulfillment, and logistics. Main Responsibilities Quality Control & Glazing: Assemble frames into finished spectacles, performing thorough checks at every step to meet Cubitts’ standards. Shipping & Dispatch: Manage the dispatch and shipping of orders to customers and stores, ensuring items arrive on time and in excellent condition. Order & Inventory Support: Respond to queries from stores and internal teams, maintain clear communication, monitor stock, and support accurate inventory management. Process Implementation & Efficiency: Suggest and help implement workflow improvements to save time, reduce errors, and increase productivity. Troubleshooting: Quickly identify and resolve issues in production, the lab, or dispatch, working with other teams as needed. Cross-Team Collaboration: Work closely with workshop, inventory, headquarters, retail, and customer service teams to keep operations running smoothly. KPI Management & Reporting: Track key performance indicators, ensure targets are met, and share updates and insights with the team. Inventory Control & Stock Reconciliation: Perform regular cycle counts and audits of frames, lenses, and components. Investigate discrepancies and take corrective action. Inbound Inventory & Materials Management: Receive, inspect, and log incoming inventory and materials, checking for correct quantities and quality, and ensuring documentation is complete. Brand Advocacy: Represent Cubitts’ mission and values, helping educate colleagues and customers about the brand. Location This role is based in London, England, United Kingdom.

Xero is seeking a Product Manager based in London (7 Devonshire Square) to guide both new and established products from concept through ongoing improvement. This position plays a key role in shaping product direction to support small business success, balancing customer satisfaction with commercial outcomes. The Product Manager steers the full product lifecycle, from initial research and development to delivery and continuous enhancement, always with an eye on measurable results. Role responsibilities Oversee the end-to-end product lifecycle, ensuring each stage aligns with Xero’s global strategy. Tackle complex challenges by finding practical solutions and making informed decisions, with support from product leadership. Measure success using both customer and commercial metrics. Build strong partnerships across teams to keep products aligned with long-term company goals. Team collaboration Xero’s product team values diverse perspectives and close collaboration. Team members work together to develop and execute product roadmaps, plan releases, and manage requirements such as privacy, security, and responsible data use. Regular internal connections help ensure products stay on track with strategic priorities. Develop and execute product roadmaps reflecting company strategy Coordinate with the broader product team on release and launch plans Manage non-functional requirements, including privacy and security Lead annual and quarterly OKR processes to set clear product success measures Flexible work options Xero offers flexible working arrangements, including hybrid and remote options. The team typically meets remotely four times a year. For those interested in hybrid work, office space and dedicated “boost days” are available to foster team connection and collaboration. Requirements Solid background in the payroll sector, with experience managing complex compliance and functional needs Experience in agile software development environments, delivering high-quality results Clear communication skills, with the ability to explain product value and industry trends to stakeholders