People Operations Manager at 10x Banking | London

10x Banking is seeking a People Operations Manager based in London to support its cloud-native core banking platform business. The position reports to the Financial Controller and plays a key part in ensuring that People policies and processes run smoothly and meet compliance standards. The People Team works to attract and retain the talent that powers 10x Banking’s growth. Role overview This role manages core People lifecycle activities, from onboarding and absence management to handling employee transitions and general HR queries. The People Operations Manager oversees monthly payroll for both the UK and Australia, guiding People Operations specialists and coordinating with a third-party payroll provider to keep service levels and data accuracy high. Collaboration with the People team and Finance is central, and the role acts as an escalation point for payroll issues and complex questions. Earliest start date: Monday, 3rd August. What you will do Manage onboarding, absence management, employee transitions, and general HR inquiries Oversee monthly payroll for the UK and Australia, supporting and guiding People Operations specialists Work closely with the People team and Finance to streamline employee and payroll processes Coordinate with a third-party payroll provider to maintain accuracy and service standards Act as the escalation point for payroll issues and complex queries Requirements Strong understanding of People processes, policies, compliance, and HR systems Experience leading internal teams and working with third-party providers Exceptional attention to detail and organizational skills Proactive and enthusiastic approach to problem-solving and process improvement This position offers the opportunity to shape and improve People processes as 10x Banking continues its growth.

Welcome to Starling Bank, where innovation meets banking! We are a pioneering, fully licensed UK bank determined to revolutionize the way individuals save, spend, and manage their finances. With a culture akin to a fast-paced tech company, we pride ourselves on being fairer, more user-friendly, and committed to simplifying the financial experience for everyone. Our vibrant team of over 3,500 professionals spans across our offices in London, Southampton, Cardiff, and Manchester.Role Overview:We are looking for an exceptional Director of Governance to lead a dedicated team that ensures the efficient functioning of the Starling Bank Limited board and executive risk committee framework. This pivotal role involves ensuring compliance with PRA and FCA regulations while upholding the highest standards of corporate governance.Your passion for corporate governance and your drive for continuous improvement will thrive in our dynamic environment. This senior leadership position requires close collaboration with board members and senior executives, where you will exemplify a steadfast commitment to excellence.As a proficient communicator, you will be instrumental in shaping and implementing the Bank’s corporate governance strategy while supporting the broader Group Company Secretariat objectives. A robust background in regulated financial services and/or banking is crucial for success in this role.Key Responsibilities:Lead and develop a high-performing corporate governance team of four, including one direct report (Senior Assistant Company Secretary - UK Bank).Collaborate with the Group Company Secretary and Deputy Company Secretary to provide exceptional company secretariat support to the Starling Bank Board.Oversee company secretariat support for the Starling Bank Board Risk Committee, including agenda preparation, document circulation, high-quality minute-taking, and maintaining effective communication with senior management.Facilitate annual effectiveness reviews of board and executive level risk committees, driving continuous enhancement in governance standards.Monitor and advise on evolving corporate governance trends, emerging regulatory changes, and industry best practices.Contribute to the Group Annual Report and Accounts from the Bank's perspective.

At Engine by Starling, we are dedicated to partnering with premier banks globally that aspire to establish rapidly growing businesses using our innovative technology.Engine, a distinct entity of Starling, operates as a software-as-a-service (SaaS) provider, delivering the same cutting-edge technology that propelled Starling's remarkable growth since its inception.Starling has achieved significant success, largely due to our proprietary modern technology. Now, our SaaS platform is accessible to banks and financial institutions worldwide, empowering them to leverage the innovative digital features and streamlined back-office processes that contribute to Starling's success.We combine our insights as seasoned bankers with top-tier technologists to become the preferred choice for banks and esteemed partners for leading consultancy firms.Hybrid WorkingAt Engine, we embrace a hybrid working model. We prefer team members to be within a commutable distance of one of our offices, fostering in-person collaboration and interaction.About the RoleAs a Product Manager within Engine’s Product & Technology division, you will oversee one or more subdomains in the Cards sector, ensuring effective product development and actively contributing to the creation of new card features. Collaborating closely with the broader cards product team, you will also help shape the overarching cards roadmap and engage with current and prospective clients to ensure we meet their needs effectively.Your role will involve problem-solving, diving into details, and understanding how clients can maximize our product's capabilities while also designing enhancements. Your responsibilities will span product strategy, client-facing requirements gathering, solution design, and product ownership within an engineering context.Key ResponsibilitiesTake charge of a top-tier card product by defining innovative features and managing the end-to-end delivery of your subdomain(s) in alignment with Product and Engineering leadership.Contribute to the overall card roadmap by providing insights from your subdomain(s).Collaborate cross-functionally with engineers, designers, technical writers, and QA to drive product improvements that align with the business vision, considering both existing and potential clients.Confidently prioritize incoming tasks and communicate the rationale behind each decision effectively.

About Starling Bank Starling Bank is a digital bank based in London, focused on providing a fairer and more human alternative to traditional banking. The team combines advanced technology with a commitment to integrity and fairness. With a branchless and mainly paperless approach, Starling emphasizes responsible banking, sustainability, and inclusivity. The company’s five core values, Listen, Keep It Simple, Do The Right Thing, Own It, and Aim for Greatness, guide both strategy and culture. Role Overview: Employee Relations Partner The Employee Relations Partner plays a key role in supporting Starling’s people and leaders. This position provides expert Employee Relations support, helping managers navigate complex casework and ensuring that all actions align with company policies and legal requirements. Location London, England, United Kingdom

At Kroo Bank, we are revolutionizing banking by prioritizing our customers, promoting responsible financial practices, and leveraging technology to simplify, enhance, and clarify everyday banking. As a fully regulated UK bank, we are backed by long-term investors, boasting a rapidly expanding customer base and ambitious goals. We operate with agility, careful consideration, and a commitment to high standards in product development, risk management, and employee welfare.Your Role and Responsibilities:As the Regulatory Reporting Manager, your primary responsibility will be ensuring the accuracy, completeness, and timeliness of prudential and regulatory reports in compliance with relevant regulations and supervisory expectations. You will be instrumental in interpreting and implementing capital and liquidity requirements, establishing a robust control framework, and developing scalable reporting processes tailored for a fast-growing challenger bank. Close collaboration with the Treasury team is essential to align capital and liquidity reporting with balance sheet activities and liquidity management. You will also be expected to contribute to broader capital and liquidity initiatives as necessary to meet business deadlines and priorities. Key responsibilities include:Overseeing the complete production, review, and submission of regulatory returns, ensuring accuracy and timeliness for both internal and external stakeholders.Managing the regulatory reporting calendar, clearly defining ownership of inputs, dependencies, review stages, and final approvals.Utilizing your expertise in capital and liquidity regulations to translate requirements into effective processes, controls, and documentation.Collaborating closely with Treasury on liquidity and balance sheet reporting, ensuring consistency in data, assumptions, and narratives across submissions.Conducting thorough reconciliations between regulatory reporting outputs and the general ledger, investigating discrepancies and documenting resolutions.Enhancing the regulatory reporting control framework, including interpretations, policies, review checklists, audit trails, and escalation protocols.Supporting regulatory compliance efforts by evaluating impacts of changes, updating methodologies, and implementing improvements as regulations evolve.Generating clear management information and insights for governance discussions, emphasizing key trends, judgments, risks, and actions.Addressing inquiries from internal stakeholders and external parties, including auditors and regulators, providing well-supported explanations and analyses.Participating in broader capital and liquidity activities as needed, including internal analyses, governance documentation, and cross-functional contributions during peak periods.

Join our esteemed Private Client Team in London as a Private Banking Associate or Private Banking Executive. Collaborate closely with our Private Bankers to cultivate enduring client relationships, delivering the personalized, relationship-driven banking experience that defines Weatherbys. This role offers a unique opportunity to either lay the foundations of your career or take on greater client-facing responsibilities, all within a bank that prioritizes trust, judgment, and meaningful connections. Key Highlights of the Role: Two entry points based on experience – Associate or Executive.Emphasis on building relationships rather than a volume-driven approach.Exposure to a diverse range of private clients and their lending requirements.Defined development pathways within Private Banking.Empowered to exercise judgment, with mentorship from seasoned bankers.Flexible hybrid working model, combining time in our London office with working from home. Your Responsibilities:For Private Banking Associate: Assist Private Bankers in daily client activities.Manage account openings and conduct KYC and EDD checks.Prepare lending and investment documentation.Oversee payments, exceedances, and portfolio credit control.Ensure accurate record-keeping in line with regulatory standards. For Private Banking Executive: Support a Private Banker in various tasks.Prepare credit applications for new lending propositions with limited oversight.Manage credit control and lending documentation.Facilitate client meetings under supervision.Address account opening and switching inquiries.Identify and refer investment opportunities to our Investment Wealth Advisory team.Mentor and guide junior colleagues. What We Seek: Proven experience in a client-facing banking role, with a focus on the appropriate level.Exceptional written and verbal communication abilities.Strong organizational skills and attention to detail.Proficient in Microsoft Word and Excel.Ability to prioritize tasks and maintain composure under pressure.A genuine passion for financial markets and nurturing client relationships. About Us:Weatherbys is a distinguished family-owned, independent bank with a rich heritage dating back to 1770. Trusted for generations, we specialize in providing personalized, bespoke banking services for clients who prioritize relationships as much as results. Our reputation for award-winning service and exceptional client loyalty underscores our commitment to integrity at every level. Join us to learn more about our industry-leading standards and client-first approach.

Your MissionJoin our Wise Account squad as a Product Director and embark on an ambitious journey to create the world's leading account for managing and moving money—accessible for anyone, anywhere. You will lead the development of our core multi-currency account product and platform, driving innovation in new account products and offerings, ultimately crafting the best money management experience globally. Your role will be central to the Wise experience, providing you with the chance to significantly influence our product direction and empower millions of customers each month.Here’s How You’ll Contribute to WiseDefine the product vision, strategy, and roadmap for your domain, leveraging data, customer insights, market trends, and value-driven principles.Execute the strategy and meet KPIs by prioritizing impactful projects quarterly, collaborating closely with Engineers, Designers, Analysts, Researchers, Compliance teams, and others.Begin as an individual contributor, with the potential to hire product managers and expand your team to achieve your strategic goals.Effectively communicate and collaborate with other product teams and departments to enhance the customer experience, influencing areas outside your direct control.Break traditional product role boundaries to accelerate delivery, whether by managing compliance risks, resolving technical challenges, or conducting data analysis independently.Report to the Account squad product director, who will support you in carving out a significant impact on Wise's mission.This Role Offers You the Chance ToMake a direct impact on millions of customers worldwide, shaping their experience with their Wise Account.Own and realize your vision, with the autonomy to make critical product decisions.Thrive in a fast-paced, mission-driven environment, where your contributions will have tangible effects on customers globally.Collaborate with a world-class team of engineers, designers, researchers, and analysts to bring innovative ideas to fruition.

Join us in our mission to empower everyone to take control of their finances.We are revolutionizing the banking experience, moving away from the complexities of traditional banking.Since our inception as a prepaid card a decade ago, our offerings have significantly expanded in the UK. We now provide a variety of services including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards in the UK. Our customers can also save, invest, and manage their pensions with us.With our distinctive hot coral cards and features such as early payment options, along with our commitment to financial education through social media and award-winning customer service, we are dedicated to providing exceptional experiences for our customers!At Monzo, we focus on solving problems and transforming lives London | £70,000 - £90,000 + Benefits | 12 Month Fixed-Term Contract About Our Core Banking Team⭐This role encompasses our Core Accounts operations, ensuring that our current, joint, and U16 accounts are supported by efficient operations. You will collaborate with multiple teams — Product, Engineering, Partnerships, Customer Operations, and Risk — to enhance customer engagement and deliver everyday value.You will be tasked with identifying and managing strategic initiatives that elevate customer experience and operational efficiency. This includes launching new products and features as well as refining existing processes, ensuring that we consider both user experience and operational readiness.Utilizing data and customer insights, you will identify opportunities, prioritize impactful initiatives, and drive measurable enhancements. Additionally, you will create structure around complex challenges, align stakeholders across various teams, and guarantee that we...

Monzo is looking for a Senior Product Marketing Manager to join the Borrowing team in London. This role centers on shaping the direction and success of Monzo’s borrowing products. Role overview As a Senior Product Marketing Manager, you will work alongside product, engineering, and design colleagues. Together, the team aims to develop and promote borrowing solutions that reflect what Monzo’s customers want and need. What you will do Collaborate with cross-functional teams to design and launch marketing campaigns for borrowing products Apply customer insights to influence product development and strategy Help shape innovative borrowing offerings that align with user needs Location This position is based in London.

Join Bottomline Technologies as an Account Manager focused on serving banks across the globe from our London office. In this pivotal role, you will leverage your expertise to build and maintain strong relationships with clients, ensuring their needs are met and exceeded.Your responsibilities will include developing strategic account plans, identifying new business opportunities, and collaborating with cross-functional teams to deliver exceptional service and innovative solutions tailored to our clients in the banking sector.

Greetings, At Recognise Bank, we are a pioneering business bank dedicated to empowering the UK’s SMEs with customized lending and savings solutions. Established in 2017 by a team of experienced entrepreneurs, we aim to revolutionize traditional banking by providing enhanced flexibility, deeper understanding, and actionable support to help businesses flourish. Since acquiring our banking license in 2021, we have cultivated a devoted customer base and assembled a diverse team that prioritizes people. Our mission is to create stronger futures through tailored financial solutions. Recognizing that financial needs vary greatly, we collaborate closely with UK SMEs and individuals to uncover potential that may often be overlooked. Through intelligent and adaptable lending and savings options, we strive to cultivate and enhance prosperous futures for enduring success. Our core values guide our actions and foster our growth: Proactive Approach: We take ownership, resolve challenges, and adapt as our customers’ needs evolve. Excellence: We approach our work with curiosity and enthusiasm, always aspiring for improvement. Integrity: We operate with honesty, accountability, and compassion in all our endeavors.Impact: We concentrate on making a difference, assisting our customers, colleagues, and communities to thrive. Position OverviewIn the role of Senior Risk Manager, you will play a critical role in providing independent second-line oversight of Finance and Treasury functions, ensuring effective management of liquidity, funding, capital, and interest rate risks within the banking book. You will spearhead key components of the Bank’s stress testing and scenario analysis framework, enhance risk data and reporting to support Executive and Board decision-making, and collaborate closely with senior stakeholders to maintain a proactive, well-governed risk profile that aligns with regulatory standards and internal risk appetite.

We are seeking an experienced Senior Project Manager to join a prestigious global investment bank based in London. This role offers a unique opportunity to lead critical projects and contribute to the bank's strategic initiatives, with the flexibility to work remotely.

Join Engine by Starling, where we are on a transformative journey to collaborate with ambitious banks worldwide, aiming to accelerate their growth through our innovative technology.Engine represents our software-as-a-service (SaaS) division, initially crafted to empower Starling Bank, which has recently emerged as an independent entity. Our rapid growth and success are attributed to the robust technological foundation we've built from scratch, now available to banks and financial institutions globally. This platform provides cutting-edge digital features and streamlined back-office processes, driving success in the financial sector.As FinTech specialists and top-tier technologists, we are the preferred partner for many leading banks and consultancies. At Engine, we thrive on teamwork and problem-solving to deliver exceptional outcomes for our clients.Hybrid Working ModelWe embrace a hybrid working approach, preferring candidates located within a commutable distance to our offices for collaborative in-person interactions.About the RoleWe are at an exhilarating juncture in our development, focused on creating mobile SDKs and web portals that enhance our clients' offerings of top-tier digital banking solutions. We take pride in our products, ensuring they are polished while also being strategically adaptive. Collaboration with product teams and clients is key to our process as we tackle challenges, innovate new products, and refine existing offerings.In this role, you will take ownership of product and feature design, working closely with the Engine team and staying engaged throughout the engineering process to ensure optimal outcomes. You will face unique challenges in balancing the needs of diverse clients and their customers, crafting solutions that resonate across various regions.

Xero is seeking a Product Manager based in London (7 Devonshire Square) to guide both new and established products from concept through ongoing improvement. This position plays a key role in shaping product direction to support small business success, balancing customer satisfaction with commercial outcomes. The Product Manager steers the full product lifecycle, from initial research and development to delivery and continuous enhancement, always with an eye on measurable results. Role responsibilities Oversee the end-to-end product lifecycle, ensuring each stage aligns with Xero’s global strategy. Tackle complex challenges by finding practical solutions and making informed decisions, with support from product leadership. Measure success using both customer and commercial metrics. Build strong partnerships across teams to keep products aligned with long-term company goals. Team collaboration Xero’s product team values diverse perspectives and close collaboration. Team members work together to develop and execute product roadmaps, plan releases, and manage requirements such as privacy, security, and responsible data use. Regular internal connections help ensure products stay on track with strategic priorities. Develop and execute product roadmaps reflecting company strategy Coordinate with the broader product team on release and launch plans Manage non-functional requirements, including privacy and security Lead annual and quarterly OKR processes to set clear product success measures Flexible work options Xero offers flexible working arrangements, including hybrid and remote options. The team typically meets remotely four times a year. For those interested in hybrid work, office space and dedicated “boost days” are available to foster team connection and collaboration. Requirements Solid background in the payroll sector, with experience managing complex compliance and functional needs Experience in agile software development environments, delivering high-quality results Clear communication skills, with the ability to explain product value and industry trends to stakeholders

Are you passionate about being part of a dynamic team but can’t find a specific role that matches your skills? At OakNorth Bank, we invite you to submit your application for general opportunities. If we see a potential fit, we will reach out to you directly.This invitation also extends to those seeking internships or work experience opportunities.

Product Manager at OutpostTransform Global Commerce with OutpostGlobal expansion often presents challenges such as decreased conversion rates, increased costs, and complex compliance issues. At Outpost, we provide the solution.We understand that navigating international selling can be a daunting task due to the intricacies of tax, payments, and operational hurdles. Many brands hesitate to venture into this space, opting for slow and costly expansion.Outpost serves as your agile back-office solution for global commerce.Choose what you need—be it tax, payments, treasury, or operations—and access new markets without the extra burden.As the Merchant of Record for digital and physical goods across more than 58 tax jurisdictions, we manage the entire spectrum of payments, tax, compliance, and customer experience.Sell anything, anywhere—without compromise. Role OverviewThis is a Product Manager position tailored for individuals eager to innovate like founders and execute like engineers, complemented by exceptional product sensibilities.You will oversee the product roadmap from start to finish—engaging with merchants, defining technical specifications, and refining the product post-launch. Collaborating closely with the CEO, engineering, and operations teams, you will transform the complexities of global commerce into streamlined and scalable product solutions.This role is hands-on; you will engage directly with merchants, troubleshoot with engineers, analyze data, and navigate the complexities of balancing speed with quality.Your work is a significant part of your purpose. You aspire to create something meaningful, take initiative, and develop products that facilitate billions in global trade. What You’ll GainIndeed, the work is demanding. However, you will receive training and exposure that typically takes decades to acquire.You will tackle global challenges, engage with senior stakeholders, and manage strategic initiatives across payments, tax, finance, product, and operations from day one.While we won't guide you step by step, we will provide robust coaching. If you are ambitious and eager to learn, you will leave this role equipped with a world-class product skill set and the ability to innovate in challenging domains. Key ResponsibilitiesOwn the product:Define the roadmap and prioritize based on merchant needs, technical feasibility, and commercial impact.Manage the complete lifecycle from ideation through launch, growth, and iteration.

Role Overview airapps is hiring an AI Product Manager based in the London Metropolitan Area. This position focuses on guiding the development of AI products that improve user experiences and support business growth. What You Will Do Lead product development for AI-driven solutions Work closely with teams across engineering, design, and business functions Identify market needs and opportunities for new AI products Define product vision and strategy in line with company objectives Drive execution from concept through launch Location This role is based in the London Metropolitan Area.

Role Overview ion is hiring an Associate Product Manager based in London. This position works closely with teams across disciplines to support product development and improve user experiences. The role plays a part in shaping solutions that respond to both market trends and customer needs.

Join Playtech, a leading software provider for the gaming industry, as a Product Manager. In this exciting role, you will be instrumental in driving product strategy and development, working closely with cross-functional teams to deliver innovative solutions that enhance user experience and drive business growth.

Join our dynamic team as a Product Manager, where you will take charge of product discovery and delivery for our diverse range of digital offerings. This role is hands-on, allowing you to work closely with a small, agile team. You will establish and lead our Continuous Discovery practice, conducting regular customer interviews, designing and analyzing experiments, and translating insights into a prioritized product backlog. Reporting directly to the Head of Digital, you will collaborate daily with developers, designers, and external development partners.Continuous Discovery ResponsibilitiesLead the discovery cadence for digital products, including customer interviews, testing assumptions, and mapping opportunities.Develop and maintain Opportunity Solution Trees (OSTs) for each product to highlight the most valuable problems to tackle.Design and execute lightweight experiments (such as prototype tests, A/B tests, and concierge tests) to validate solutions prior to development.Transform qualitative and quantitative signals into clear, evidence-based product decisions.Promote a culture of continuous discovery across the team.Product Strategy & PrioritizationConvert the digital north stars into quarterly outcome targets and a prioritized product backlog.Collaborate with the Head of Digital to ensure a coherent product roadmap aligned with the KPI framework.Balance discovery initiatives with delivery, ensuring the team consistently has a clear, validated queue of projects to develop.Delivery & Stakeholder ManagementOwn the sprint backlog by creating clear and concise tickets for the development team.Communicate product progress, risks, and decisions to the Head of Digital and other stakeholders within the organization.Manage interdependencies between various digital products.AI-Enhanced Working MethodsLeverage AI tools to expedite research synthesis, ticket creation, and reporting.Develop reusable prompt patterns and workflows for recurring Product Management tasks.Minimize manual administrative tasks within the product function.Success MetricsEstablish a continuous discovery cadence within 90 days, incorporating regular interviews, live OSTs, and a validated experiment backlog.Ensure the team has a clear, outcome-oriented roadmap that is understood and trusted by the wider business.Base product decisions on customer evidence rather than assumptions.Decrease dependency on the Head of Digital for daily product prioritization.Ensure digital products are measurably progressing toward their north star outcomes.Foster strong working relationships with development partners and the internal team.We are dedicated to building a team that reflects diverse backgrounds and perspectives, and we strongly encourage applications from underrepresented groups.