About the job
10x Banking is seeking a People Operations Manager based in London to support its cloud-native core banking platform business. The position reports to the Financial Controller and plays a key part in ensuring that People policies and processes run smoothly and meet compliance standards. The People Team works to attract and retain the talent that powers 10x Banking’s growth.
Role overview
This role manages core People lifecycle activities, from onboarding and absence management to handling employee transitions and general HR queries. The People Operations Manager oversees monthly payroll for both the UK and Australia, guiding People Operations specialists and coordinating with a third-party payroll provider to keep service levels and data accuracy high. Collaboration with the People team and Finance is central, and the role acts as an escalation point for payroll issues and complex questions.
Earliest start date: Monday, 3rd August.
What you will do
- Manage onboarding, absence management, employee transitions, and general HR inquiries
- Oversee monthly payroll for the UK and Australia, supporting and guiding People Operations specialists
- Work closely with the People team and Finance to streamline employee and payroll processes
- Coordinate with a third-party payroll provider to maintain accuracy and service standards
- Act as the escalation point for payroll issues and complex queries
Requirements
- Strong understanding of People processes, policies, compliance, and HR systems
- Experience leading internal teams and working with third-party providers
- Exceptional attention to detail and organizational skills
- Proactive and enthusiastic approach to problem-solving and process improvement
This position offers the opportunity to shape and improve People processes as 10x Banking continues its growth.

