Partner Experience Manager

About SaturnAt Saturn, we are revolutionizing the financial advisory landscape by developing an AI-driven operating system tailored for financial advisers. Our goal is to make financial advice accessible to one billion people, establishing the most reliable and intelligent platform for financial planning and compliance.Having emerged as the UK market leader in just two years, our trajectory of growth continues to accelerate. We are proud alumni of Y Combinator's S24 batch and have successfully raised $15M in Series A funding from esteemed investors, including Singular, Shapers, and Y Combinator, to propel our next growth phase.The RoleWe are seeking a dedicated individual to join our Partner Experience team, responsible for the complete implementation and ongoing success of Saturn's platform within our partner organizations. Your mission will be to transform signed agreements into flourishing, deeply integrated partnerships, overseeing onboarding, adoption, health, retention, and expansion.This role is pivotal, bridging customer success, implementation, and relationship management. You will collaborate directly with firm principals, compliance teams, and advisers to launch Saturn, inspire significant behavioral changes, and ensure partners derive measurable value from our platform.What You'll DoManage the partner experience lifecycle from onboarding to renewal and expansion, guaranteeing every firm achieves consistent, high-quality outcomes.Lead the implementation process for new partners: scoping requirements, configuring the platform, training users, and fostering platform adoption.Cultivate and sustain trusted relationships with stakeholders across partner organizations.Identify opportunities for expansion and upselling within existing accounts, collaborating with the Partnerships team.Translate partner feedback into specific, actionable insights for the Product team, becoming a reliable source of customer intelligence.Develop productive cross-functional relationships with Product, Engineering, and Partners.Lead strategic discussions, representing Saturn within the industry.Contribute to the improvement of processes, documentation, and playbooks to enhance the scalability and consistency of the Partner Experience function.Who You AreA minimum of 3 years of experience in customer success, implementation, account management, consulting, or a similar client-facing role within B2B SaaS.Demonstrated ability to build and maintain strong relationships with various stakeholders.

At NICE, we continually push the boundaries of what is possible. Our ambition drives us to be innovators in our field, and we are committed to excellence in everything we do. If you share our passion for challenge and success, we invite you to consider an opportunity that could ignite your career.Position OverviewThe Partner Success Manager plays a pivotal role in nurturing relationships and driving performance across our Resell Partners and GSI/BPO Partners. This dynamic position is focused on enhancing partner engagement, managing partner programs, and ensuring that our partners have the essential resources and guidance to deliver exceptional value to their customers. As the primary point of contact for assigned partners, you will support strategic initiatives and foster partner enablement to achieve operational excellence. Your ImpactPartner Account ManagementAct as the main relationship manager for assigned Resell and GSI/BPO Partners.Gain a deep understanding of partner business models, objectives, and performance indicators to align goals and drive mutual success.Assist partners in increasing adoption, expanding their services, and maintaining ongoing engagement with our platform.Program ManagementOversee partner programs, enablement efforts, and readiness initiatives to assure partner proficiency and consistency.Track partner performance against established frameworks and offer guidance to enhance results.Facilitate partner communications, including updates and access to resources and strategic initiatives.Cross-Functional CollaborationCollaborate closely with Partner Success Implementation Engineers, Technical Account Managers, Sales, Technical Support, and Product teams to provide partners with seamless support.Share partner feedback and insights with internal teams to drive product enhancements and operational improvements.Engage in partner reviews and contribute to strategic planning sessions.

Overview The People & Culture (P&C) Experience & Delivery Partner team at Google DeepMind is dedicated to providing effective and responsive support in P&C matters. Acting as trusted advisors for GDM leaders and managers, we enhance leadership capabilities, ensure operational excellence, and analyze employee experiences to meet organizational P&C needs while driving high performance. Our collaborative team works closely with various stakeholders across Google DeepMind, Google, and Alphabet, including P&C Partners, to create an exceptional employee experience. We prioritize the professional growth of our team members through training and hands-on experience, fostering a diverse range of generalist skills in this dynamic role. About Google DeepMind At Google DeepMind, we are committed to harnessing the power of artificial intelligence for the greater good. Our team is comprised of scientists, engineers, and machine learning experts, all focused on advancing AI technology for public benefit and scientific breakthroughs while upholding the highest safety and ethical standards. Role Responsibilities This position is an integral part of our People and Culture team, reporting to the People Experience & Delivery Lead in London. You will collaborate closely with the P&C Partnering team and Centers of Excellence. Duties Include: Providing proactive coaching and guidance to leaders and managers on P&C policies, processes, and best practices related to performance management, employee development, and lifecycle processes. Advising leaders on addressing specific team challenges, such as retention or wellbeing issues and interpersonal conflicts. Contributing to the design and implementation of scalable solutions that enhance manager capabilities. Executing and overseeing P&C initiatives and cyclical processes while working with cross-functional teams. Partnering with P&C colleagues to support unit-specific organizational efforts, including restructuring and large-scale changes.

Join the dynamic IFS Ultimo team as our Strategic Partner Manager, where you will spearhead the growth and governance strategy for our Reseller Channel and Technology Partner ecosystem within a rapidly expanding SaaS environment.In this pivotal role, you will oversee the management of the Reseller Channel and Technology Partners, nurturing relationships, driving partner-generated pipeline and Annual Contract Value (ACV) growth, implementing structured opportunity management, and establishing a scalable partner model to support our global expansion.Your responsibilities will encompass channel go-to-market (GTM) strategy, partner relationship management, and commercial governance. You will serve as the primary liaison between IFS Ultimo and our partners, ensuring alignment, performance tracking, and shared success.This is a hybrid position that requires collaboration with Sales, Services/Delivery, Marketing, Product, Finance, and Legal teams to seamlessly integrate the partner strategy into our broader GTM framework.

About Us:At Industrious, we pride ourselves on being the premier provider of premium workplace-as-a-service, recognized for maintaining the highest-rated workplaces in the industry. Our mission is to foster great working days for teams of all sizes, including our own. We believe that exceptional workplace experiences stem from the people we collaborate with and the challenges we tackle together. If you thrive in a collaborative environment that encourages innovative thinking and celebrates achievements, we want you on our team.We value authenticity and diversity. Our commitment to creating an inclusive and respectful environment is critical to our success. We embrace individuality and celebrate the uniqueness of each team member, understanding that great things happen when we unite as one team.Discover more about us at www.industriousoffice.com/careers.Role Overview:As a Member Experience Manager, you will be the essential problem solver, experience enhancer, and connector within our community. You will manage your own location, utilizing your business acumen to coordinate operations and communications effectively. Your confidence allows you to engage with executives and your enthusiasm for networking will help build relationships within the broader business community. You will take pride in representing Industrious and identifying potential new members, all while ensuring they have an exceptional workday. Your inquisitive nature will drive your success in our consultative sales approach, allowing you to uncover and meet the needs of others. You will also orchestrate remarkable events, loving the behind-the-scenes effort it takes to bring them to life. Your commitment to helping others is what sets you apart.Join us at Industrious, where we are redefining productivity through innovative workplace experiences.Extraordinary achievements require a team of thoughtful collaborators who think beyond conventional boundaries. Come be a part of our journey.

INEOS Automotive has built a reputation for direct, practical innovation in the automotive industry. From the initial vision of a no-nonsense 4x4, the company now delivers vehicles like the Grenadier to customers worldwide and is developing the Quartermaster double cab pickup. Partnerships with established industry leaders and a dedicated global team have fueled this progress. The company values determination and a willingness to challenge norms. With a diverse team of around 1,500 people representing 44 nationalities across 10 locations, collaboration and a drive to achieve ambitious goals are central to the culture. Role overview The Marketing Manager for Digital Experience and Customer Experience will shape and execute the global strategy for INEOS Automotive’s digital presence. This role centers on optimizing the website and CRM systems to meet customer expectations, support the consideration process, and drive conversions such as test drive bookings, quote requests, finance inquiries, and dealer contacts. What you will do Develop and refine digital experience strategies that support business growth. Implement and manage global customer experience initiatives. Increase website conversion rates and improve key performance indicators. Track and analyze website health metrics, including SEO, bounce rates, and user engagement. Work closely with agency partners to ensure effective project delivery. Oversee email marketing performance and manage automated messaging within resource limits. Lead digital marketing campaigns and drive lead generation activities. Requirements Experience managing digital website operations, optimization, and development for multiple markets and languages. Strong background in CRM systems, including building automated programs for prospect nurturing and customer retention. Self-driven and proactive, able to move initiatives forward independently. Knowledge of optimizing global, multi-market websites and developing effective content. Proven project management abilities and skill in prioritizing tasks. Comfortable adapting to changing business needs and environments. Excellent communication skills, able to connect technical and non-technical teams. This position is based in London, England, United Kingdom.

Join the dynamic team at Williams Racing as a Partner Manager. In this pivotal role, you will be responsible for establishing and nurturing strategic partnerships that drive business growth and enhance our competitive edge in the motorsport industry.Your expertise in relationship management and negotiation will play a crucial role in developing long-term collaborations with key stakeholders. You will collaborate cross-functionally to align partnership objectives with our overall business strategy, ensuring mutual success.

About Polygon LabsPolygon Labs is a pioneering global leader in blockchain payments technology, dedicated to crafting and managing infrastructure that facilitates instantaneous, reliable transactions at internet scale. Our mission is to transition all forms of currency to the blockchain ecosystem. We are developing the Polygon Open Money Stack, a comprehensive and integrated suite of services designed to enable seamless monetary transactions worldwide. Our robust infrastructure has already enabled trillions of dollars in on-chain value transfers, supporting millions of daily transactions for some of the world's most prominent banks, fintech companies, enterprises, and consumer applications.Your RoleAs the Head of Partner Success, reporting directly to the Global Head of Business, you will spearhead the Partner Success team at Polygon Labs, nurturing relationships with our most strategic clients within the ecosystem. This vital role is focused on delivering an exceptional client experience from the onboarding phase through to sustained growth, while also establishing the necessary systems, processes, and team structure to enhance enterprise adoption of Polygon Labs' innovative products. If you are passionate about transforming the way leading institutions engage with blockchain infrastructure and driving tangible customer outcomes, this position presents a unique opportunity to shape and lead a high-impact function.Your ResponsibilitiesFoster and maintain robust relationships with senior executives and C-level decision-makers across key strategic accounts.Lead and mentor a dynamic team of account managers, creating scalable processes for onboarding, implementation, and ongoing account management.Design and refine comprehensive post-sales workflows to guarantee a seamless client experience from contract execution to live deployment and beyond.Collaborate cross-functionally with Engineering, Product, Sales, Finance, and Marketing to amplify the customer voice and guide product development.Oversee customer retention, contract renewals, and growth initiatives by identifying upsell and cross-sell opportunities across the Polygon Labs product portfolio.Establish data-driven reporting frameworks to monitor client satisfaction, product adoption, and overall account health.Serve as the primary escalation point for client-related issues, including billing, inquiries, and audit requests.Conduct regular client engagement activities, including monthly check-ins and quarterly business reviews.Contribute to revenue tracking, forecasting, and reporting for internal leadership and external stakeholders.Act as a strategic liaison between clients and the Polygon Labs team to ensure alignment and satisfaction.

Join Our Team as a Partner Manager in the UKReports To: Global Director of Go To MarketBe a Trailblazer in AI & Data at DatatonicAt Datatonic, we are proud to be Google Cloud's premier partner in AI, spearheading transformational initiatives for leading organizations. Our expertise lies in machine learning, data engineering, and analytics on the Google Cloud Platform (GCP). By collaborating with us, clients can future-proof their operations, derive actionable insights, and maintain a competitive edge in a swiftly changing landscape.As the Partner Manager, you will be instrumental in bolstering our status as Google Cloud's foremost Cloud Data + AI Service Partner. Your role will entail identifying strategic growth opportunities, pursuing partner-generated leads (both independently and in collaboration with the sales team), and facilitating co-selling initiatives with Google and other strategic partners. You will engage closely with cross-functional teams at Datatonic and Google to ensure partner success and reach pipeline and sales objectives.This exciting opportunity allows you to be part of a rapidly expanding Cloud Data + AI consultancy with an unparalleled reputation in the Google Cloud partner ecosystem (10 Partner of the Year accolades). Your relationship-building skills, commercial insight, and proactive approach will elevate our partnership status and create significant impact for the business.Key Responsibilities:Relationship Management:Google Cloud: Your primary focus will be cultivating and maintaining relationships at all levels (PDMs, co-sell leads, senior stakeholders within our strategic verticals) across various regions. This will involve regular meetings, showcasing Datatonic's capabilities, and ensuring alignment on objectives.Other Partners: Establishing connections with complementary partners beyond Google Cloud that align with Datatonic's business and strategic goals to generate leads and explore collaborative ventures, targeting our strategic verticals and key accounts.Strategic Planning & Execution:Joint Business Plans (JBPs): Leading the creation and implementation of JBPs with Google Cloud, aligning on targets, and securing agreement from both parties.Go-to-Market (GTM) Strategies: Collaborating with internal teams to formulate and execute GTM plans for Datatonic's solutions alongside Google Cloud.

Pleo is changing how companies manage spending by building tools that make financial operations easier for teams and give employees more control. The company’s name stands for delivering more than expected, a mindset that has shaped its growth over the last ten years. With over 40,000 customers and a team of more than 850 people from 100+ nationalities, Pleo is committed to improving business spending for organizations worldwide. Every decision at this stage affects the community, company growth, and shared outcomes. The team values curiosity, a drive to solve real customer problems, and a willingness to challenge established ways of working. Ambitious goals lie ahead, and the company welcomes those who are ready to learn and build together. Role Overview Pleo is hiring a Technology Partner Manager for its Technology Partnerships team in London. This role shapes how the Pleo platform connects with Accounting, HRIS, and Travel systems. The work is global in scope and supports the platform’s expansion and long-term success. This position suits someone who enjoys high-visibility, strategic work at the intersection of SaaS, fintech, and API ecosystems. Team Structure The Technology Partner Manager reports to the VP of Embedded. The role involves close collaboration with senior leaders and teams across Product, Engineering, Commercial, and Partner Marketing. There are also opportunities to work with Legal and Sales. The team operates with trust and autonomy, all focused on growing Pleo’s product through strong partnerships. What You Will Do Connect technical integration capabilities to customer needs and commercial goals. Drive the full partnership process: source and pitch the vision, work with Product and Engineering on technical scoping, and coordinate with Marketing for launch. Set the regional strategy for technology partnerships in six markets, with attention to areas where compliance is critical.

About Checkout.com Checkout.com helps major brands like eBay, ASOS, Klarna, Uber Eats, and Sony process online payments smoothly. The company handles billions of digital transactions each year, working behind the scenes to make payments simple for businesses and their customers. Headquartered in London, Checkout.com operates from 19 offices across six continents. The team values excellence and innovation, and the company’s growth is rooted in a collaborative approach to problem-solving in the fintech sector. Role Overview: Manager, Partner Engineering This London-based position calls for someone with an entrepreneurial spirit who has a track record of building and scaling platform integrations. Experience with industry platforms is helpful. The ideal candidate aims high and consistently delivers results, helping Checkout.com strengthen its partner engineering capabilities.

Join FreedomPay as a Partner Success Manager and be the key liaison for our esteemed enterprise partners. In this dynamic role, you will ensure partner needs are met through proactive communication and relationship management. Ideal candidates will possess a strong background in the payment industry, thrive in a fast-paced technical environment, and enjoy collaborating with cross-functional teams to foster partner satisfaction and drive long-term success.

Join us at Q5 Partners as a Research Analyst Intern, where our internship program serves as the exclusive pathway to a graduate role within our organization. We offer these internships year-round, ensuring you have the opportunity to apply any time. This position is specifically for 2026 graduates, and we kindly ask you to indicate your availability on the application form.Renowned for our expertise in organizational change, Q5 Partners is dedicated to transforming businesses globally. We have structured ourselves to be agile, allowing us to adapt across various sectors and locations, delivering tailored results that meet our clients' unique requirements. We are excited to offer an 8-week internship for graduates within our Consulting team.Role Overview:Our comprehensive internship program is designed to immerse graduates in our business operations, focusing on three core areas: practice management, business development, and project delivery. Interns will gain insights into consultancy functions, learn the essential skills and behaviors expected of a consultant, and understand the methodologies and delivery styles we employ. Each Research Analyst will be paired with a dedicated mentor to guide them through their objectives and assess their progress.Main Objectives:Learn the fundamentals of Business Development, including pipeline principles, proposals, and client presentations.Develop business presentation and research skills.Gain an introduction to Organization Design principles and methodologies.Enhance business writing and analysis capabilities.Explore Organization Development principles and methodologies.Example Activities:Support Partners in various research projects.Collaborate with Consultants to develop innovative presentation tools.Assist in the preparation and customization of workshop materials, client toolkits, and templates.Observe the preparation and execution of sessions.Contribute to the creation of client deliverables.

Join Block, Inc. as an Integration Partner Manager, where you will play a crucial role in fostering partnerships with various stakeholders to enhance our integration processes. Your expertise will help us streamline operations and ensure that our integration solutions align with market needs. This role requires a strategic thinker who can build strong relationships and drive collaborative efforts across different teams.

We are seeking a dynamic and driven Workplace Experience Manager to join our innovative team at Orbital. In this role, you will be responsible for enhancing the workplace environment, ensuring employee satisfaction, and fostering a culture of collaboration and productivity. You will collaborate closely with various departments to create engaging workplace experiences and implement initiatives that promote employee well-being.

Box Inc. is hiring a Partner Marketing Manager based in London. This position centers on building and carrying out marketing plans that strengthen relationships with key partners and support business growth. Role overview The Partner Marketing Manager will design and deliver strategic marketing initiatives. Success in this role means driving effective campaigns and working closely with other teams to ensure efforts are coordinated and impactful. What you will do Develop and execute partner marketing strategies Lead campaigns that support growth objectives Collaborate with cross-functional teams to align marketing activities Enhance and manage relationships with key partners Requirements Experience in partner marketing Proven record of running successful campaigns Strong ability to work on collaborative projects

fuseenergy is looking for a Workplace Experience Manager based in London. This position centers on shaping the day-to-day experience for employees within the office. What you will do Oversee facilities to ensure the workspace is well maintained and functional Support and nurture a positive workplace culture Manage daily operations so that employees can work productively and feel supported Role focus The Workplace Experience Manager plays a key part in making the office a place where people can do their best work. This involves both practical management of the space and attention to the overall atmosphere and employee well-being.

Join SquareTrade as a Customer Experience Manager and lead initiatives that enhance our customer service strategies. In this pivotal role, you will be responsible for developing and implementing processes that improve customer satisfaction and drive operational excellence. Your leadership will guide our team towards delivering exceptional customer experiences, ensuring our clients feel valued and supported.

About SonarSource:At SonarSource, we are dedicated to enhancing code quality and security before it reaches production. Our innovative solutions elevate developers' productivity through AI collaboration and streamline their workflows. Serving over 7 million developers across 400,000 organizations globally, including industry leaders like the DoD, Microsoft, NASA, MasterCard, Siemens, and T-Mobile, our open-source roots enable us to support more than 30 programming languages, frameworks, and infrastructure technologies.Our workplace thrives on a culture of commitment, obsession, and accountability. We prioritize an environment filled with positivity, dedication, thoughtfulness, empathy, and passion. Our decision-making process is intentional and clear, allowing us to act with urgency while maintaining operational efficiency as One Team.At Sonar, we embody the CODE mindset, which drives our daily operations and commitment to excellence.

Partner Growth Manager Hello! Thank you for visiting us Are you in pursuit of a fresh opportunity or merely exploring what's out there? You may just be in the perfect spot! Lightspeed is a premier global cloud commerce platform designed for retail and hospitality businesses, aimed at simplifying operations and enhancing customer experiences. Our comprehensive platform empowers merchants by integrating digital and physical operations, facilitating multichannel sales, expanding to new locations, enabling global payments, offering financial solutions, and connecting to supplier networks. This is your chance to become a vital part of our dynamic and rapidly growing EMEA partnership team as a Partner Growth Manager, where your focus will be on cultivating existing commercial and strategic partnerships that attract new merchants within the EMEA market. Your Responsibilities: Engage actively with existing referral partners to onboard new customers to Lightspeed. Conduct research and analyze trends in the enterprise app market to identify new applications, pricing structures, and competitive landscapes. Develop, manage, and sustain a sales pipeline to implement the market strategy for assigned territories. Achieve channel sales targets in designated geographical regions and provide regular pipeline reports and forecasts from channel partners. Ensure effective two-way communication with channel partners and Lightspeed. Deliver engaging screen-sharing presentations as needed. Oversee and enhance the onboarding process for new partners, including training and go-to-market strategies. Identify and establish new referral partnerships through outbound prospecting and inbound qualification. Your Qualifications: The partnerships team is unique; we are commercial-focused while emphasizing product innovations and features. 3+ years of experience in partnership management with a focus on collaborative revenue growth, preferably in B2B software sales. Outstanding negotiation skills, with an emphasis on understanding the needs of customers, partners, and the market. Strong familiarity with the partnership landscape, particularly in the EMEA region. Significant stakeholder in partnership strategy, collaborating closely with regional Sales Managers. Bring enthusiasm and energy to the team.