Optical Assistant at Cubitts | London

Role Overview Cubitts is hiring an Optical Assistant in London. This role focuses on helping customers choose eyewear and ensuring every visitor receives attentive service. The position suits someone who enjoys working with people and values clear communication. Main Responsibilities Guide customers as they select frames and lenses tailored to their needs. Share accurate details about Cubitts products and services. Help maintain and display store inventory. Respond to customer questions and aim to deliver a positive in-store experience.

About Cubitts Cubitts is working to reshape the optical industry in the UK, where over 40 million people wear spectacles but the market has seen little change for centuries. The company’s goal is to build a truly innovative and customer-focused spectacles brand. Role Overview The Production Associate plays a key part in supporting Cubitts’ 20 retail stores and expanding digital channels. This role focuses on making sure every order is fulfilled accurately and efficiently, helping deliver a high standard of service to hundreds of thousands of customers. The position involves hands-on work in the glazing lab, stock management, order fulfillment, and logistics. Main Responsibilities Quality Control & Glazing: Assemble frames into finished spectacles, performing thorough checks at every step to meet Cubitts’ standards. Shipping & Dispatch: Manage the dispatch and shipping of orders to customers and stores, ensuring items arrive on time and in excellent condition. Order & Inventory Support: Respond to queries from stores and internal teams, maintain clear communication, monitor stock, and support accurate inventory management. Process Implementation & Efficiency: Suggest and help implement workflow improvements to save time, reduce errors, and increase productivity. Troubleshooting: Quickly identify and resolve issues in production, the lab, or dispatch, working with other teams as needed. Cross-Team Collaboration: Work closely with workshop, inventory, headquarters, retail, and customer service teams to keep operations running smoothly. KPI Management & Reporting: Track key performance indicators, ensure targets are met, and share updates and insights with the team. Inventory Control & Stock Reconciliation: Perform regular cycle counts and audits of frames, lenses, and components. Investigate discrepancies and take corrective action. Inbound Inventory & Materials Management: Receive, inspect, and log incoming inventory and materials, checking for correct quantities and quality, and ensuring documentation is complete. Brand Advocacy: Represent Cubitts’ mission and values, helping educate colleagues and customers about the brand. Location This role is based in London, England, United Kingdom.

In the UK, over 40 million individuals rely on spectacles, yet the optical industry remains stagnant, having seen little evolution in over 300 years. We at Cubitts are on a mission to revolutionize this space.We are seeking a motivated and passionate Locum Optometrist to join our team and support our stunning stores on weekends.The ideal candidate will embody our core values and possess a relentless drive for improvement, seeking simpler or superior solutions (Pioneer). You will take immense pride in your work, ensuring excellence even during challenging moments (Proud), and you will approach every situation with humility and empathy (For All).Your Role Includes: Managing a high-demand clinic while maintaining exceptional standards. Providing outstanding patient care, fostering trust and loyalty. Delivering the renowned Cubitts Eye Exam experience consistently. Meticulously explaining all aspects of the eye examination to each patient. Thriving under pressure and adeptly handling a variety of responsibilities. Efficiently overseeing clinic operations, including supply and standard management. Assisting the team in clarifying eye health and prescription terminology for patients. Supporting dispensing activities and contributing to optical education.

Cubitts seeks an Optical Associate for the St. James store in London. This position centers on welcoming customers, guiding them through frame and lens selection, and delivering a memorable experience. The team values technical ability, careful attention to detail, and authentic customer care. Creating an inclusive and equitable workplace is a shared goal. What you will do Provide attentive service throughout each customer’s visit, following Cubitts’ experience standards. Share the story, mission, and values of the Cubitts brand during customer interactions. Help customers choose frames and lenses, offering recommendations tailored to their needs. Dispense both prescription and non-prescription lenses with accuracy. Adjust and repair frames to ensure comfort and fit. Introduce customers to the Made to Measure service, explaining its craftsmanship and benefits. Maintain a tidy, organized store with attractive displays and well-presented stock. Follow GDPR and patient confidentiality guidelines to uphold professionalism and trust. Collaborate with colleagues and other departments to support a positive team environment. About Cubitts Cubitts serves millions of spectacle wearers across the UK, emphasizing innovation and inclusivity in eyewear. The company’s commitment extends beyond its products, aiming to build a diverse team and foster a welcoming environment for all.

Cubitts is reshaping how people in the UK experience eyewear. The company welcomes new ideas in the optical field and creates a workplace where everyone has the chance to grow and make an impact. Role overview The Optical Assistant is a key part of the daily store routine in London. This position greets visitors, helps them select frames and lenses, and ensures each guest receives attentive and informed service. The work combines hands-on technical tasks with a friendly, approachable attitude, supporting both customers and the wider Cubitts team. Main responsibilities Provide excellent service throughout the customer journey, meeting Cubitts' standards for experience. Communicate the Cubitts brand story, mission, and values in every interaction. Guide customers in choosing frames and lenses, offering recommendations tailored to individual needs. Dispense prescription and non-prescription lenses with accuracy. Adjust frames and carry out basic repairs to ensure proper fit and comfort. Introduce and explain the Made to Measure service, highlighting its craftsmanship. Maintain a clean, organized store with appealing displays and well-managed inventory. Adhere to GDPR and confidentiality guidelines to maintain professionalism and trust. Collaborate with colleagues and other departments to support a positive team environment. Location This Optical Assistant role is based in London, England, United Kingdom.

Cubitts is reshaping the optical industry with a focus on innovative, customer-centered eyewear. The company values diversity, equity, and inclusion, aiming to create a workplace where everyone can develop and grow. Role overview As an Optical Associate at the Notting Hill store, the role centers on delivering memorable in-store experiences. This position blends technical skills with a warm, approachable manner. Optical Associates guide customers through frame and lens choices, share the Cubitts story, and help maintain smooth store operations within a supportive team. Main responsibilities Provide attentive service at every stage of the customer journey, following Cubitts’ standards. Communicate the brand’s story, mission, and values to enrich customer interactions. Assist with frame and lens selection, offering tailored product advice. Dispense prescription and non-prescription lenses with accuracy. Adjust and perform basic repairs on frames for optimal fit. Introduce and explain the Made to Measure service, highlighting its craftsmanship and benefits. Keep the store clean and organized, with appealing displays and well-managed stock. Follow GDPR and patient confidentiality guidelines to ensure professionalism and trust. Collaborate with teammates and other departments to support a positive environment. Location This position is based at the Notting Hill store in London, England, United Kingdom.

With 40 million spectacle wearers in the UK, the optical industry is ripe for innovation. At Cubitts, we are determined to reshape this landscape by creating the world's most customer-centric spectacles brand. Proudly recognized as a Living Wage Employer and B Corp Certified, we are committed to fostering an equitable and diverse workforce, promoting an inclusive culture with ample opportunities for all.To propel our mission forward, we are seeking a passionate and people-oriented Optical Assistant. You will be a central figure in enhancing the customer experience, warmly welcoming visitors to our store, guiding them through frame and lens selections, and embodying our brand values. Merging technical knowledge with genuine warmth, you will craft memorable experiences for each customer while ensuring smooth and collaborative store operations.Your key responsibilities:Provide outstanding service throughout the customer journey, adhering to our customer experience standards.Share the Cubitts brand narrative, mission, and values to enrich customer interactions.Assist customers in selecting frames and lenses, offering personalized product expertise.Accurately dispense both prescription and non-prescription lenses.Conduct frame adjustments and basic repairs for an optimal fit.Introduce every customer to our Made to Measure service, highlighting its craftsmanship and purpose.Uphold a clean and organized store environment, ensuring displays are appealing and well-maintained.Adhere to GDPR and patient confidentiality guidelines, maintaining professionalism and trust.Collaborate effectively with team members and other departments to foster a supportive work environment.

Acetate is looking for an Optical Assistant in London to support daily operations in a busy optical setting. This position involves direct interaction with customers and contributes to a positive store experience. What you will do Assist customers in selecting eyewear and answer questions about products. Maintain a tidy and organized inventory of optical products. Help create a welcoming environment for everyone who visits the store. Role overview This role centers on customer service and organization within the shop. Success comes from clear communication, attention to detail, and a friendly approach with visitors and team members alike.

Join our dynamic team as an Optical Assistant in the heart of Central London! As a key player in our optical practice, you will support our team of professionals by providing exceptional customer service and expert advice to our clients. Your role will involve assisting with patient care, managing appointments, and ensuring a smooth workflow within the practice.

Join our dynamic team as an Optical Assistant where you will play a vital role in delivering exceptional customer service and support in a fast-paced optical environment. You will assist in the day-to-day operations of the store, ensuring a seamless experience for our customers while helping them choose the best optical solutions for their needs.

Join our dynamic team as an Optical Assistant in the vibrant area of South West London. In this role, you will be instrumental in delivering exceptional customer service and support to our clients, helping them with their optical needs. Your responsibilities will include assisting in the fitting and selection of eyewear, providing product knowledge, and ensuring a smooth and pleasant experience for all visitors.

Join our dynamic team as an Optical Assistant where you will play a vital role in delivering exceptional customer service and supporting our optometrists in a busy clinic. Your responsibilities will include assisting customers with their eyewear selections, managing appointments, and ensuring a smooth operation within the practice.

Join our dynamic team as a Senior Optical Assistant in the heart of Central London. We are looking for a dedicated professional who is passionate about providing exceptional customer service in the optical field. As a Senior Optical Assistant, you will play a pivotal role in assisting customers with their optical needs, ensuring they receive the highest level of care and expertise.

Acetate Ltd. seeks an Optical Assistant to join the London team. The role centers on supporting customers as they select eyewear and learn about lens options, ensuring each person receives attentive service from their first visit through to purchase. What you will do Help customers choose frames and lenses that fit their needs and preferences Explain lens types and features in clear, simple terms Maintain a friendly, welcoming atmosphere in the store Match clients with the right products by paying close attention to details Requirements Experience with or strong interest in optical products Dedication to providing excellent customer service Friendly and approachable attitude Strong attention to detail This position is based at Acetate Ltd. in London.

Director of Retail OperationsAt Cubitts, we are on a mission to revolutionize the spectacles industry, bringing fresh ideas and high standards to a sector that has remained largely unchanged for centuries. With two-thirds of the population wearing glasses, and half doing so daily, the potential for transformation is immense. We are seeking a passionate and customer-oriented Director of Retail Operations to spearhead our efforts to create a world-class customer experience across all channels.In this pivotal role, you will cultivate a customer-centric culture that extends beyond the physical store, enabling teams to forge meaningful relationships with customers by understanding their lifestyles and priorities. You'll be responsible for training, coaching, and inspiring our teams to embody the essence of our brand in every interaction.This is an exciting challenge that offers a unique opportunity for the right candidate to lead and make a significant impact in a truly exceptional company.Key Responsibilities:Report directly to the Managing Director of Cubitts, overseeing our portfolio of 18 retail stores across the UK, including a retail support team comprising a Senior Retail Manager and Retail Operations.Instill and maintain the brand's culture in the daily operations of store teams, paying attention to every detail of the customer journey.Develop a holistic service approach to retail, ensuring each store acts as a vital touchpoint in a global network that includes online platforms and other retail formats.Maintain high standards for store presentation and operations to foster excitement and loyalty, while executing company initiatives and providing actionable feedback to enhance visual merchandising and store layouts.Act as the key retail stakeholder in leadership meetings, presenting relevant information with clarity and confidence.Utilize strong analytical and forecasting skills to assess performance metrics and develop strategic plans to exceed expectations, contributing to financial planning and operational efficiency.Manage budgets and costs effectively, safeguarding the financial integrity of the company’s physical stores and inventory, and be accountable for the overall P&L of your stores and their impact on the entire network.Address escalated customer issues promptly, ensuring timely resolutions that demonstrate our commitment to customer satisfaction.

About OLIXIn an era where artificial intelligence is advancing at an unprecedented pace, OLIX is at the forefront of innovation, bridging the critical infrastructure gap created by the surging demand for AI capabilities. As the industry grapples with outdated hardware frameworks, OLIX is pioneering a revolutionary approach with our Optical Tensor Processing Unit (OTPU), delivering unmatched performance and energy efficiency that transcends the limitations of conventional chips.The Role:We are on the lookout for Principal and Staff Optical Interconnect Engineers who possess extensive expertise in optical communications and co-packaged optics (CPO). At OLIX, you will be instrumental in crafting next-generation optical interconnect architectures designed for AI data centers, encompassing chip-to-chip, inter-tray, intra-tray, and rack-to-rack links. Join our dynamic team dedicated to redefining traditional paradigms through innovative solutions.This position lies at the convergence of optics, ASIC design, high-speed electronics, packaging, and algorithm development. Your work will focus on the creation of highly integrated electro-optic systems, optimized for bandwidth density, ultra-low latency, power efficiency, thermal management, reliability, and high-volume manufacturability. We seek a versatile optical engineer who seamlessly navigates between theoretical concepts like link budgets and Maxwell's equations, and the practical aspects of physically aligning fiber arrays. You should thrive in a hands-on environment, tackling real-world implementation challenges while maintaining a keen eye on details.We are hiring at both Senior and Staff levels as we aim to build a world-class optical systems team.

Join our dynamic team as an Optical Manager in South West London, where you will lead a passionate team to deliver exceptional optical services. In this role, you will oversee daily operations, ensure the highest standards of customer care, and drive business growth through strategic planning.

Design and assemble cutting-edge optical analytical instruments, including Raman, FTIR, fluorescence, and scattering systems, from initial concept through component selection to bench assembly and validation.Engage in hands-on prototyping to address optical and mechanical design challenges, creating custom components and fixtures while iterating rapidly to achieve performance targets.Integrate optical components with detectors, light sources, motion systems, electronics, fluidics, and software to deliver comprehensive functional prototypes.Conduct testing and validation by planning experiments, analyzing data, and troubleshooting to enhance signal-to-noise ratio, resolution, stability, and dynamic range while ensuring compliance with specifications.Act as the in-house subject-matter expert in spectroscopy, providing insights on component selection (such as gratings, filters, objectives, fibers, and detectors), system architecture, and experimental methodologies.Maintain thorough documentation, including design files, BOMs, alignment procedures, and test reports, ensuring reproducibility and supporting IP filings and the transition to manufacturing.Collaborate cross-functionally with scientists, assay developers, data scientists, and QA/RA teams to ensure instruments fulfill biological, analytical, and regulatory requirements.Uphold lab and laser safety standards while supporting design controls and documentation according to ISO 13485 and related regulations.Monitor advancements in spectroscopy and optics, prototyping and assessing new architectures to enhance platform capabilities.This role is based in London and involves collaboration with teams in the UK and internationally.

Join Convergent Research as an Optics and Photonics Engineer or Senior Engineer where you will be at the forefront of innovation. Collaborate with a talented team to develop cutting-edge optical systems and photonic technologies that have a transformative impact across various industries. Your expertise will contribute to projects ranging from research and development to application in real-world scenarios.

Join the vibrant team at London Zoo as a Cafe Assistant! In this role, you will be responsible for delivering exceptional customer service, ensuring a welcoming atmosphere, and assisting in the daily operations of our cafe. You will engage with visitors, take orders, and provide a memorable experience for families and friends enjoying their day at the zoo.