About NevisNevis is pioneering the world's first AI-driven wealth management platform. Our innovative system is designed to empower financial advisors, enabling them to automate workflows and focus more on client engagement. We envision a future where every wealth management firm operates using Nevis technology.Founded by a remarkable team of former Revolut executives, Nevis has successfully raised $40 million from prestigious investors, including Sequoia Capital, ICONIQ, and Ribbit.The RoleWe are seeking a detail-oriented and analytical Operations Manager (Product) to join the core of Nevis’s Product teams. In this pivotal role, you will transform operational insights into scalable, data-driven strategies that shape the future of our AI-first wealth management platform.Collaborating closely with Product Managers, Engineers, and Leadership, you will tackle intricate business challenges, uncover growth opportunities, and establish the operational framework for our key product initiatives. Your contributions will be vital in launching new features and markets, analyzing performance, and crafting go-to-market strategies as Nevis expands.You will excel in this role if you thrive at the intersection of product development, data analytics, and business strategy, and enjoy solving ambiguous problems with precision and structured thinking.What You’ll DoCollaborate with Product & Engineering teams to define and implement operational strategies that facilitate product success.Examine key product, user, and financial metrics to identify inefficiencies and discover new growth avenues.Convert insights into actionable plans that enhance customer experience, scalability, and profitability.Lead and execute impactful, cross-functional projects spanning product development, AI, and operations.Contribute to defining product strategy and go-to-market approaches for new features and verticals.Develop scalable processes and frameworks to monitor product performance and operational effectiveness.Act as a liaison between product development and business execution, ensuring cohesive team alignment.Utilize SQL, Python, or other analytical tools to inform data-driven decision-making.Who You AreA minimum of 2 years’ experience in operations, product strategy, consulting, or data-driven roles.

About NevisNevis is pioneering the world’s first AI wealth management platform, achieving remarkable growth in just 9 months with over $50 billion in assets under management. We are set to surpass $100 billion by year-end and are supported by top-tier investors, having raised $40 million from Sequoia Capital, ICONIQ and Ribbit, making us one of Europe’s fastest-growing Series A startups.The RoleWe are seeking a proactive IT Operations Manager to be the primary owner and contact for all internal IT operations at Nevis. This pivotal role is essential for ensuring a secure, compliant, scalable, and reliable IT environment that supports both our business and engineering teams.You will oversee all aspects of IT operations, including identity and access management, device and vendor management, onboarding/off-boarding, and security compliance processes (SOC), collaborating closely with Engineering, Security, and People teams.What You’ll DoServe as the primary point of accountability for IT operations across Nevis.Manage Google Workspace (GSuite) administration, focusing on user lifecycle, access controls, and security configurations.Oversee user access and identity management across all internal systems, enforcing least-privilege access principles.Lead the end-to-end onboarding and off-boarding processes, working collaboratively with People and Engineering teams.Oversee endpoint and mobile device management (MDM) for laptops and mobile devices, ensuring adherence to security standards and effective lifecycle management.Execute IT security policies and compliance requirements, including SOC (SOC 2) controls.Manage compliance tools such as Vanta, overseeing evidence collection, control monitoring, and audit preparation.Act as the central IT partner for the Engineering team, balancing tooling and access needs with security and compliance requirements.Manage relationships with IT and security vendors, including selection, renewals, licensing, and performance management.Develop, maintain, and enforce IT policies, procedures, and documentation.Handle IT incident management, troubleshooting, and escalations to minimize business disruption.

About NevisNevis is pioneering the world's first AI-driven wealth management platform, designed to empower financial advisors with innovative tools for the next decade. Our platform automates workflows comprehensively, enabling advisors to dedicate more time to their clients. We envision a future where every wealth management firm thrives on Nevis.Founded by a stellar team of former Revolut executives, Nevis has successfully raised $40 million from esteemed investors including Sequoia Capital, ICONIQ, and Ribbit.The RoleWe are in search of a dedicated and experienced Product Owner to spearhead the development of our AI-first product offerings. In this pivotal role, you will collaborate at the intersection of machine learning, generative AI, product strategy, and user experience, transforming complex challenges into streamlined, intelligent solutions for financial advisors and their teams.You will engage with top-tier engineers and designers, define product requirements, shape the product roadmap, drive execution, and make strategic decisions to deliver high-impact, innovative features that enhance our users' productivity and allow them to prioritize client engagement over administrative tasks.If you thrive on solving real user pain points, are passionate about product quality, and are excited by transformative AI technologies, you will excel here. We value a proactive ‘get-it-done’ attitude, clarity in navigating complex problems, and the ability to manage modern AI product development challenges.What You’ll DoOversee the AI product roadmap, prioritizing and executing features that leverage Nevis’ intelligence capabilities.Translate high-level business and user needs into clear, actionable product specifications, defining feature scopes and priorities.Lead a team of elite engineers, designers, and product developers, ensuring the highest quality and timely delivery of solutions.Utilize your technological and product expertise along with first-principles thinking to craft an effective AI product development strategy.Center user needs and problem-solving in the team's objectives, establishing clear, measurable success metrics.Communicate priorities, insights, and progress effectively across the organization, ensuring alignment between engineering, operations, and leadership.Advocate for an exceptional user experience and continuously strive to enhance it.

Join Nevis as a Lead Technical RecruiterAt Nevis, we are pioneering the world's first AI wealth management platform, designed to revolutionize the way financial advisors operate. Our cutting-edge technology automates workflows and empowers advisors to dedicate more time to their clients. We envision a future where every wealth management firm relies on Nevis.Founded by a stellar team of former Revolut executives, Nevis has successfully secured $40 million in funding from prestigious investors, including Sequoia Capital, ICONIQ, and Ribbit.About the OpportunityWe are seeking our inaugural talent acquisition expert to lead and expand our hiring initiatives across Nevis. In this pivotal role, you will establish the recruitment framework for our organization by attracting exceptional talent for a wide range of foundational roles.This is a hands-on position where you will design and implement innovative recruitment strategies, collaborate closely with the founders, and cultivate Nevis's talent brand. Your mission is not merely to fill positions, but to discover the individuals who will shape our company’s future.Your ResponsibilitiesManage the Entire Hiring Process: Oversee the complete recruitment lifecycle—from sourcing and screening candidates to extending offers and onboarding—ensuring a smooth and high-quality experience for all candidates.Develop Technical Talent Pipelines: Identify, engage, and attract top-tier passive candidates across engineering, AI, data, and product sectors through innovative sourcing methods and community engagement.Collaborate with Leadership: Work closely with founders and hiring managers to align recruitment strategies with business growth objectives.Utilize Data for Strategic Decisions: Leverage data analytics to assess pipeline health, refine processes, and report key metrics and hiring progress to leadership.Enhance Employer Branding: Articulate and promote Nevis’s narrative to potential candidates, highlighting our mission, culture, and technological advancements through various channels including events and content.Stay Informed on Market Trends: Keep abreast of industry trends, talent market fluctuations, and emerging technologies to enhance recruitment strategies and maintain a competitive edge.Your ProfileExperience: 5–7+ years in full-cycle recruiting, preferably within dynamic startup environments or high-caliber recruitment firms.Technical Expertise: Proven track record in technical recruitment across engineering and product disciplines.

Join Nevis: Pioneering AI Wealth ManagementAt Nevis, we're on a mission to revolutionize wealth management through cutting-edge AI technology. Our innovative platform is designed to empower financial advisors, enabling them to enhance client relationships while our AI automates time-consuming workflows. As we build the future of wealth management, we have secured $40 million in funding from top-tier investors including Sequoia Capital, ICONIQ, and Ribbit, and are led by a talented team of ex-Revolut executives.Your Impact as a Software Engineer (Python)We are seeking a talented Software Engineer (Python) who is passionate about developing robust AI-driven platforms. In this key role, you will design and implement Python-based systems and services that drive intelligent workflows for leading financial firms. You will work on applied AI, data pipelines, model execution frameworks, and backend components that support our innovative AI products.If you thrive in a fast-paced environment, love creating production-grade AI solutions, and are eager to see your ideas come to life quickly, Nevis is the place for you. You'll join a world-class engineering team dedicated to building scalable AI systems.Your ResponsibilitiesDesign and enhance Nevis’ Python-based AI platform, enabling core workflows and agentic automation.Develop model orchestration, data processing pipelines, and execution runtimes for our applied AI features.Create scalable APIs and services that facilitate rapid development and deployment of AI systems.Architect systems for model inference, prompt execution, and multi-step agent reasoning.Maintain high engineering standards through clean code practices and CI/CD workflows.Collaborate with AI engineers, product managers, and designers to deliver impactful features used by thousands.Take ownership of greenfield AI platform components, from architecture to production.Engage in design and code reviews that shape Nevis’ technical future.

Join the Nevis TeamAt Nevis, we are revolutionizing wealth management with the world’s first AI-driven platform. In less than a year, we have successfully managed over $50 billion in assets and are aiming to reach $100 billion by year-end.With a robust backing from prominent investors, including Sequoia Capital, ICONIQ, and Ribbit, Nevis stands out as one of Europe’s most highly funded and rapidly growing Series A startups.Your RoleWe are seeking a talented Senior Software Engineer specializing in Backend Development to enhance our elite engineering team. You will be instrumental in designing and developing high-performance systems that drive Nevis’ AI-centric wealth management solutions.This role involves building a resilient backend architecture that supports our intelligent workflows, focusing on developing APIs, microservices, and data pipelines for managing substantial assets. Collaborating with engineers from leading fintech firms like Revolut, you will be at the cutting edge of technology and finance, creating scalable systems that prioritize reliability, performance, and thoughtful design.If you are passionate about working on innovative projects, thriving in a fast-paced environment, and taking ownership of your work from design through to deployment, you'll excel at Nevis.

Join us in our mission to empower everyone to take control of their finances.We are revolutionizing the banking experience, moving away from the complexities of traditional banking.Since our inception as a prepaid card a decade ago, our offerings have significantly expanded in the UK. We now provide a variety of services including personal and business bank accounts, joint accounts, accounts for 16-17 year olds, a free kids account, and credit cards in the UK. Our customers can also save, invest, and manage their pensions with us.With our distinctive hot coral cards and features such as early payment options, along with our commitment to financial education through social media and award-winning customer service, we are dedicated to providing exceptional experiences for our customers!At Monzo, we focus on solving problems and transforming lives London | £70,000 - £90,000 + Benefits | 12 Month Fixed-Term Contract About Our Core Banking Team⭐This role encompasses our Core Accounts operations, ensuring that our current, joint, and U16 accounts are supported by efficient operations. You will collaborate with multiple teams — Product, Engineering, Partnerships, Customer Operations, and Risk — to enhance customer engagement and deliver everyday value.You will be tasked with identifying and managing strategic initiatives that elevate customer experience and operational efficiency. This includes launching new products and features as well as refining existing processes, ensuring that we consider both user experience and operational readiness.Utilizing data and customer insights, you will identify opportunities, prioritize impactful initiatives, and drive measurable enhancements. Additionally, you will create structure around complex challenges, align stakeholders across various teams, and guarantee that we...

Location: LondonOffice attendance: 4 days per week in-office (Paddington)Join Vega, an innovative early-stage startup poised to revolutionize the private markets industry. As a Product Operations Intern, you will not just observe but actively contribute to our dynamic product development and operational processes. We thrive on high expectations and challenge norms, encouraging you to take ownership of your projects and push beyond traditional boundaries.This is a role for those who seek more than a standard 9 to 5. You will face complex challenges that require innovative thinking and a proactive approach. Thrive in a fast-paced environment where your contributions will significantly impact our product, our company, and the broader industry.About Vega:Vega is transforming the landscape for alternative asset managers, positioning itself at the forefront of a rapidly evolving sector with over $20 trillion in assets under management today, projected to triple by 2032. We understand that private markets are entering a period of unprecedented growth and complexity, necessitating a technological overhaul to meet new demands and serve clients effectively. Our solution, AltOS, is an AI-driven client and distribution operating system designed specifically for the alternative investments market.Backed by a founding team with extensive experience from top firms like KKR, Blackstone, and Goldman Sachs, and bolstered by leading talent from successful fintech ventures, Vega is dedicated to spearheading the shift towards agentic AI in private markets. We have successfully raised over $28M in funding from prominent investors including Apollo and Motive Ventures.To learn more about us, please visit www.vega-alts.com.

Xero is seeking a Product Manager based in London (7 Devonshire Square) to guide both new and established products from concept through ongoing improvement. This position plays a key role in shaping product direction to support small business success, balancing customer satisfaction with commercial outcomes. The Product Manager steers the full product lifecycle, from initial research and development to delivery and continuous enhancement, always with an eye on measurable results. Role responsibilities Oversee the end-to-end product lifecycle, ensuring each stage aligns with Xero’s global strategy. Tackle complex challenges by finding practical solutions and making informed decisions, with support from product leadership. Measure success using both customer and commercial metrics. Build strong partnerships across teams to keep products aligned with long-term company goals. Team collaboration Xero’s product team values diverse perspectives and close collaboration. Team members work together to develop and execute product roadmaps, plan releases, and manage requirements such as privacy, security, and responsible data use. Regular internal connections help ensure products stay on track with strategic priorities. Develop and execute product roadmaps reflecting company strategy Coordinate with the broader product team on release and launch plans Manage non-functional requirements, including privacy and security Lead annual and quarterly OKR processes to set clear product success measures Flexible work options Xero offers flexible working arrangements, including hybrid and remote options. The team typically meets remotely four times a year. For those interested in hybrid work, office space and dedicated “boost days” are available to foster team connection and collaboration. Requirements Solid background in the payroll sector, with experience managing complex compliance and functional needs Experience in agile software development environments, delivering high-quality results Clear communication skills, with the ability to explain product value and industry trends to stakeholders

Product Manager at OutpostTransform Global Commerce with OutpostGlobal expansion often presents challenges such as decreased conversion rates, increased costs, and complex compliance issues. At Outpost, we provide the solution.We understand that navigating international selling can be a daunting task due to the intricacies of tax, payments, and operational hurdles. Many brands hesitate to venture into this space, opting for slow and costly expansion.Outpost serves as your agile back-office solution for global commerce.Choose what you need—be it tax, payments, treasury, or operations—and access new markets without the extra burden.As the Merchant of Record for digital and physical goods across more than 58 tax jurisdictions, we manage the entire spectrum of payments, tax, compliance, and customer experience.Sell anything, anywhere—without compromise. Role OverviewThis is a Product Manager position tailored for individuals eager to innovate like founders and execute like engineers, complemented by exceptional product sensibilities.You will oversee the product roadmap from start to finish—engaging with merchants, defining technical specifications, and refining the product post-launch. Collaborating closely with the CEO, engineering, and operations teams, you will transform the complexities of global commerce into streamlined and scalable product solutions.This role is hands-on; you will engage directly with merchants, troubleshoot with engineers, analyze data, and navigate the complexities of balancing speed with quality.Your work is a significant part of your purpose. You aspire to create something meaningful, take initiative, and develop products that facilitate billions in global trade. What You’ll GainIndeed, the work is demanding. However, you will receive training and exposure that typically takes decades to acquire.You will tackle global challenges, engage with senior stakeholders, and manage strategic initiatives across payments, tax, finance, product, and operations from day one.While we won't guide you step by step, we will provide robust coaching. If you are ambitious and eager to learn, you will leave this role equipped with a world-class product skill set and the ability to innovate in challenging domains. Key ResponsibilitiesOwn the product:Define the roadmap and prioritize based on merchant needs, technical feasibility, and commercial impact.Manage the complete lifecycle from ideation through launch, growth, and iteration.

Role Overview airapps is hiring an AI Product Manager based in the London Metropolitan Area. This position focuses on guiding the development of AI products that improve user experiences and support business growth. What You Will Do Lead product development for AI-driven solutions Work closely with teams across engineering, design, and business functions Identify market needs and opportunities for new AI products Define product vision and strategy in line with company objectives Drive execution from concept through launch Location This role is based in the London Metropolitan Area.

Role Overview ion is hiring an Associate Product Manager based in London. This position works closely with teams across disciplines to support product development and improve user experiences. The role plays a part in shaping solutions that respond to both market trends and customer needs.

About the RoleThreatAware is seeking a dynamic Operations Manager to facilitate our growth while maintaining the agility and transparency that have driven our success thus far. Collaborating closely with the CEO, you will be instrumental in transforming strategic objectives into actionable plans, ensuring that cross-departmental initiatives progress smoothly, and providing the leadership team with the insights necessary for swift and informed decision-making.Why Join ThreatAware?At ThreatAware, we empower security teams with a comprehensive platform that serves as the definitive source of truth for every device and tool within their organization. Our solutions can be deployed in under 30 minutes, boasting over 150 integrations and requiring no agents. Statistics reveal that, on average, 10% of network devices remain undetected, while 30% of security controls are either missing or malfunctioning. With the recent injection of $25M from One Peak in February 2026, we are poised to expand our operations in North America and unveil our AI-powered security workspace, which will enable security teams to tailor their tools and automations based on six years of the most accurate cyber asset data available in the industry.Your ResponsibilitiesAssess the operational needs of the business at this stage and implement necessary structures, including appropriate cadences, metrics, and decision-making forums.Manage operational tasks that would typically fall to the CEO, such as office management, supplier relationships, facilities, and various ad-hoc projects, allowing leadership to concentrate on customer and product priorities.Develop the visibility required for the leadership team to manage the business with confidence, incorporating KPIs, dashboards, and quarterly planning.Collaborate with Sales, Product, Finance, and People teams to ensure cross-functional priorities are progressing, identify and address blockers early, and facilitate alignment among team members.Lead ad-hoc strategic projects as they arise, whether it’s assessing new office spaces or establishing operational processes that are currently lacking.Identify areas where the business is losing efficiency or momentum and implement solutions. Design processes that are effective and sustainable as we scale.Address ambiguous operational challenges that lack a clear ownership and provide clarity to these issues.What We SeekA minimum of 5 years’ experience in operations, strategy, consulting, or a Chief of Staff role, preferably within a high-growth tech or SaaS environment.

At SoSafe, we aspire to be the premier provider of human risk management solutions across Europe. Our award-winning platform fosters behavioral change through engaging training and simulations focused on cybersecurity and data protection. With cybercrime costs exceeding $10 trillion annually and growing at 15% per year, we invite you to contribute to this vital mission!Location Requirement:This opportunity is available to candidates currently residing in and authorized to work in the UK, Portugal, or Ireland. We regret that we cannot consider applications from outside these regions.Your Mission:As a Staff Product Operations Manager, you will empower our Product Development teams at SoSafe by fostering ambition, confidence, and autonomy while helping to mitigate risks and reduce friction.Your role will be pivotal in ensuring that our strategies, discoveries, deliveries, and outcomes remain interconnected as we grow. You will function as a senior individual contributor, refining and evolving our product operating practices, rituals, and feedback mechanisms to enable teams to operate efficiently, make informed decisions, and embrace continuous learning.This position is not focused on delivery management or project coordination; instead, your goal is to facilitate swift and effective product decisions and outcomes while minimizing obstacles and dismantling silos across Product, Design, and Engineering.Impactful Contributions You’ll Make:Shape and enhance the processes of product work at SoSafe, from initial strategy and discovery to delivery and learning.Empower Product Managers to make informed, timely decisions, facilitating clear prioritization, sensible trade-offs, and calculated risk-taking.Collaborate closely with Design to enhance the integration of discovery, design intent, and delivery as we scale.Cultivate transparency and collaboration between Product, Design, and Engineering by enhancing shared context and methodologies.Strengthen how insights from customers, business, and delivery inform product direction and roadmap decisions.Design and lead planning, review, and retrospective sessions focused on outcomes, learning, and continuous improvement.Introduce systems, standards, and tools that enhance focus, clarity, and execution without hindering team momentum.Enhance visibility into team progress, risks, and decisions for effective collaboration and alignment.

Join Playtech, a leading software provider for the gaming industry, as a Product Manager. In this exciting role, you will be instrumental in driving product strategy and development, working closely with cross-functional teams to deliver innovative solutions that enhance user experience and drive business growth.

About UsEquals Money is at the forefront of the payments and financial operations industry, dedicated to empowering businesses by simplifying, controlling, and optimizing their financial transactions. With over a million customers benefiting from our services over the past 18 years, our award-winning offerings encompass travel money, international transfers, card issuance, foreign exchange hedging, and expense management.In May 2025, Equals Money merged with Railsr, creating a unified and robust fintech powerhouse. This merger represents a strategic opportunity: we combine the scale, regulatory expertise, and infrastructure of an established firm with the agility, complexity, and ambition of a high-growth company reimagining its operational framework for the next decade.To realize our vision, we are overhauling our internal operations. We are developing integrated systems, automated workflows, and AI-driven processes that will enhance onboarding speed, ensure compliance, improve decision-making, and facilitate swift international growth.About the RoleWe are seeking a passionate Product Manager who thrives on tackling complex challenges, bringing structure to chaos, and driving significant, measurable transformation. If you possess experience in business analysis or consulting and are ready to take ownership of impactful products, this is your chance to play a critical role in shaping our company’s operations.You will be instrumental in advancing our digital transformation agenda, delving deep into our operational framework, redesigning current team workflows, and creating systems, automations, and processes that will underpin our next growth phase. Each day will present new challenges: from mapping compliance processes to evaluating treasury automation tools and enhancing AI-powered support for our teams.Your responsibilities will include:Eliminating manual, disjointed processes that hinder organizational efficiency.Implementing financial automation across reconciliation, treasury, and reporting functions.Revamping customer support tools using Amazon Connect and establishing a unified internal portal.Introducing AI-driven compliance, legal, and service workflows.Facilitating self-service through low-code AI agents to reduce reliance on operations teams.Integrating the systems and processes of both companies into a cohesive, scalable operating model.This position is ideal for someone eager to take on responsibility, visibility, and drive impact. You will engage with real challenges that affect our business's core.

Join our dynamic team as a Product Manager, where you will take charge of product discovery and delivery for our diverse range of digital offerings. This role is hands-on, allowing you to work closely with a small, agile team. You will establish and lead our Continuous Discovery practice, conducting regular customer interviews, designing and analyzing experiments, and translating insights into a prioritized product backlog. Reporting directly to the Head of Digital, you will collaborate daily with developers, designers, and external development partners.Continuous Discovery ResponsibilitiesLead the discovery cadence for digital products, including customer interviews, testing assumptions, and mapping opportunities.Develop and maintain Opportunity Solution Trees (OSTs) for each product to highlight the most valuable problems to tackle.Design and execute lightweight experiments (such as prototype tests, A/B tests, and concierge tests) to validate solutions prior to development.Transform qualitative and quantitative signals into clear, evidence-based product decisions.Promote a culture of continuous discovery across the team.Product Strategy & PrioritizationConvert the digital north stars into quarterly outcome targets and a prioritized product backlog.Collaborate with the Head of Digital to ensure a coherent product roadmap aligned with the KPI framework.Balance discovery initiatives with delivery, ensuring the team consistently has a clear, validated queue of projects to develop.Delivery & Stakeholder ManagementOwn the sprint backlog by creating clear and concise tickets for the development team.Communicate product progress, risks, and decisions to the Head of Digital and other stakeholders within the organization.Manage interdependencies between various digital products.AI-Enhanced Working MethodsLeverage AI tools to expedite research synthesis, ticket creation, and reporting.Develop reusable prompt patterns and workflows for recurring Product Management tasks.Minimize manual administrative tasks within the product function.Success MetricsEstablish a continuous discovery cadence within 90 days, incorporating regular interviews, live OSTs, and a validated experiment backlog.Ensure the team has a clear, outcome-oriented roadmap that is understood and trusted by the wider business.Base product decisions on customer evidence rather than assumptions.Decrease dependency on the Head of Digital for daily product prioritization.Ensure digital products are measurably progressing toward their north star outcomes.Foster strong working relationships with development partners and the internal team.We are dedicated to building a team that reflects diverse backgrounds and perspectives, and we strongly encourage applications from underrepresented groups.

About NextStepNextStep is revolutionizing the recruitment landscape by connecting exceptional consulting talent with high-impact opportunities using advanced, AI-driven matching technology. We collaborate with forward-thinking companies across various sectors to place seasoned professionals in roles that truly matter.About the CompanyOur client is an innovative and rapidly expanding proptech startup based in London. They operate a dynamic marketplace that seamlessly connects landlords and property managers with trusted trade professionals for maintenance and refurbishment services. Backed by seed to Series A funding and boasting robust unit economics, they are in the process of scaling their operations across 12 cities in the UK, with plans for a significant funding round on the horizon. The founding team has a wealth of experience from industry leaders such as Rightmove, Deliveroo, and Bain.The RoleAs the Operations Manager, you will play a pivotal role in overseeing the daily operations of the marketplace. Your primary focus will be to ensure a balanced supply and demand, maintain high-quality standards, and optimize operational processes as the business scales. You will work closely with the co-founders, taking ownership of supply management, customer operations, and process enhancements.Key ResponsibilitiesManage and optimize marketplace supply, including onboarding new trade professionals while ensuring quality standards across the network.Take ownership of operational KPIs such as job completion rates, response times, and customer satisfaction metrics.Develop and refine processes related to job dispatch, quality control, dispute resolution, and customer support.Collaborate with the product team to translate operational challenges into system and tooling enhancements.Identify and implement efficiencies that enable the business to scale without proportionately increasing headcount.Qualifications3 to 5 years of experience in operations, marketplace management, or consulting, with proven ownership of operational delivery.Strong analytical skills, adept at utilizing dashboards and data to inform decision-making.A natural builder who thrives on creating and iteratively improving processes.Highly organized, capable of managing multiple priorities in a fast-paced environment.Experience within marketplace, on-demand, or platform businesses is a plus.Compensation & BenefitsDetails regarding compensation will be discussed during the interview process.

Role overview relay is hiring an Operations Manager for its London Sort Centre. This on-site role focuses on improving operational efficiency and keeping daily activities running smoothly. What you will do Lead and manage a team at the London Sort Centre Streamline processes to improve performance Support the achievement of operational targets and goals

About 9fin9fin is an innovative AI platform that revolutionizes global debt markets, which represent the largest asset class exceeding $145 trillion.The debt market is extensive, critical, and global; however, it is often hindered by fragmented data, cumbersome PDFs, and outdated manual processes. 9fin addresses these challenges by offering a unified platform that consolidates proprietary credit data, in-depth analysis, and valuable workflows across international markets.Currently, 9fin supports over 300 prestigious institutions globally, including leading banks, asset managers, private equity firms, law firms, and advisory services. Our business is experiencing rapid growth, particularly in the US, with exceptional retention rates driven by extensive workflow integration.We stand at a pivotal moment in our journey. With validated product-market fit and robust global demand, 9fin is on a fast track to becoming the definitive platform for debt markets worldwide.The OpportunityBecome part of 9fin’s dynamic Data, Design, Product & Engineering team, freshly funded with $50M in Series B financing. We are assembling a world-class product team poised to lead the industry.With ten established product squads and plans for expansion, we seek a Senior Product Manager to guide one of our core teams based in London as we continue to cultivate an exceptional product organization.This role offers an exciting opportunity to influence the direction of a product and a company that is leveraging technology to transform the trillion-dollar debt capital market.