Operations Lead - Retail at Mejuri | London

Since its establishment in 2015, Mejuri has transformed the concept of fine jewelry in today's world—moving it beyond traditional gifting to a personal choice that embodies self-expression.Founded by the visionary third-generation jeweller Noura Sakkijha, Mejuri was built on the belief that fine jewelry should be an everyday indulgence rather than something reserved for special occasions. It’s about honoring your uniqueness—your style, your life, and your everyday experiences.With a robust presence spanning over 58 stores globally, Mejuri connects with customers wherever they are—be it online, through our app, or in-store. We are dedicated to responsible sourcing, sustainable practices, and philanthropic initiatives that align with our values and long-term vision.The Role:The Operations Lead is an essential member of our store leadership team, possessing a sharp attention to detail and a commitment to delivering a flawless customer experience. With expertise in data-driven decision-making, the Operations Lead champions retail inventory management, proactively addressing challenges and removing obstacles. This role establishes the benchmark for operational excellence, enhancing profitability through effective back-of-house (BOH) organization and precise execution of all inventory-related duties. With a focus on inventory accuracy and innovative sell-through strategies, the Operations Lead ensures the store operates at peak performance.At Mejuri, our retail leaders are dynamic, adaptable, creative, and results-oriented. Join us in redefining luxury—one customer, one team member, and one extraordinary experience at a time.Customer Engagement:STACK: Exemplify and validate the quality of the in-store customer experience by effectively communicating, training, and enforcing Mejuri’s Steps of Selling among the team.STACK Leadership: Drive your performance and that of your team to maximize results and achieve Key Performance Indicators (KPIs).Services: Ensure a positive customer experience while promoting service offerings, including piercing and engraving.KPIs: Focus on metrics within the Stack Leadership Segment: Conversion Rate (CVR) and Revenue.Operational Responsibilities:Inventory: Collaborate with the Operations team to maintain exceptional inventory standards, ensuring accuracy and timely execution of inventory tasks.

Mejuri is looking for a Part-Time Floor Lead to join the London retail team. This role supports daily operations, guides team members, and helps deliver a welcoming experience for every customer. Floor Leads play a key part in shaping the store environment and setting the standard for service and teamwork. Role overview The Floor Lead works closely with store leadership to keep the London location running smoothly. This position sets the pace for customer service, encourages team growth, and ensures that Mejuri’s values are reflected on the sales floor. Creating an engaging atmosphere for both staff and customers is central to this role. What you will do Lead by example: Set and maintain expectations for customer experience by communicating, training, and upholding Mejuri’s Steps of Selling. Drive results: Focus on both individual and team performance, working to meet Key Performance Indicators (KPIs). Promote services: Encourage a positive customer experience while highlighting in-store services such as piercing and engraving. Track KPIs: Monitor and work toward metrics like OPH, NPS (85% and above), SPH, and conversion within the STACK Leader Segment. Operational excellence Inventory support: Assist with inventory execution and monthly cycle counts, ensuring the team stays informed and prepared.

Established in 2015, Mejuri has transformed the perception of fine jewelry in today's modern world, shifting it from a mere gift to a personal expression of style. Founded by third-generation jeweler Noura Sakkijha, Mejuri operates on the belief that fine jewelry should be an everyday choice without guilt, celebrating individuality and daily life.With a strong online presence, a user-friendly app, and a growing retail network boasting over 58 stores globally, Mejuri prioritizes accessibility and connection with its customers. The brand is dedicated to responsible sourcing, sustainable practices, and philanthropic efforts that align with our core values and long-term vision.About this Posting:This posting is for future opportunities within Retail at Mejuri. We may not have an ideal role available currently, but we are eager to connect with passionate talent who resonate with our brand, products, and the delightful experiences we create in our stores.Upon applying, you will have the chance to express your interest in specific retail positions. Our Talent Acquisition team actively reviews this posting, and if a suitable role becomes available that matches your skills, potential, and interests, we will reach out to discuss the next steps.By submitting your application, you are joining our talent community for retail careers at Mejuri — we sincerely appreciate your interest in connecting with us.At Mejuri, our success is driven by a steadfast commitment to our Purpose and Values. They form the foundation of our operations, guiding how we approach challenges and achieve remarkable outcomes together.Our strength arises from the dedication of each team member to embodying these Values daily. This dedication is not just a responsibility; it is a passion that defines us. They steer us in delivering extraordinary experiences for our customers and nurturing an innovative environment. Success, for us, means living our values relentlessly.Our values include:RAISE THE BAR | Stay Curious, Share/Seek Feedback, and Strive for ExcellenceCUSTOMER OBSESSED | Get close to the customer and prioritize them in our decisionsEMPOWERED OWNERS | Treat the company as your own.

Mejuri has reimagined fine jewelry as a form of self-expression, making it accessible for everyday moments. Founded in 2015 by Noura Sakkijha, a third-generation jeweler, the brand believes fine jewelry should be guilt-free and not reserved for special occasions. With over 58 stores worldwide, Mejuri combines a strong online presence, a user-friendly app, and a growing retail footprint. The company is committed to responsible sourcing, sustainable practices, and philanthropy aligned with its values. Role overview The Assistant Store Manager at Mejuri in London supports the management team in daily store operations and ensures an outstanding retail experience. Reporting to the Store Manager, this role oversees store performance, drives sales, and maintains a high standard of customer service. The Assistant Store Manager acts as the main point of contact for all matters related to STACK and partners with the Store Manager on operations, inventory, and merchandising. Supporting the team in meeting KPIs such as customer retention, conversion rates, and NPS is a key focus. What you will do Lead by example to deliver a quality in-store customer experience, using effective communication and training while following Mejuri’s Steps of Selling. Drive team performance and engagement to maximize results and achieve key performance indicators (KPIs). Promote customer satisfaction by ensuring positive experiences and highlighting service offerings, including piercing and engraving. Monitor and support achievement of KPIs: revenue, conversion rate (CVR), orders per hour (OPH), sales per hour (SPH), and Net Promoter Score (NPS). What Mejuri looks for Retail leaders at Mejuri are engaging, adaptable, innovative, and motivated. The Assistant Store Manager helps foster a vibrant, energetic workplace where both the team and business can thrive.

Role Overview Mejuri is hiring a Lead Piercer for our Kings Road store in London. This part-time position focuses on delivering expert piercing services and guiding clients through their experience in the studio. What You Will Do Perform professional piercing services with attention to safety and technique. Educate customers on Mejuri’s jewelry and aftercare practices. Support a welcoming, high-quality experience for every client. Maintain high standards of hygiene and professionalism at all times. What We’re Looking For Skilled in piercing techniques and customer service. Comfortable educating clients about products and aftercare. Committed to upholding Mejuri’s standards for quality and style. This is a part-time role based in-store at Kings Road, London.

Mejuri is looking for a Floor Lead (Retail) to join the Selfridges Concession team on Oxford Street. This full-time role is central to the store’s daily success and sets the tone for both customer experience and team culture. Role overview The Floor Lead serves as a visible leader on the sales floor. This position focuses on delivering excellent customer service, supporting team development, and ensuring smooth daily operations. The role involves motivating staff, fostering a positive atmosphere, and upholding Mejuri’s values in every interaction. Customer responsibilities Model outstanding service and ensure every in-store experience follows Mejuri’s Steps of Selling. Drive personal and team performance to achieve Key Performance Indicators (KPIs). Promote and support in-store services, including piercing and engraving. Maintain a strong focus on KPIs such as OPH, NPS (85% or higher), SPH, conversion rates, and sales success. Operational responsibilities Take part in monthly inventory and cycle counts, ensuring the team is prepared and all procedures are followed.

Since its inception in 2015, Mejuri has transformed the concept of fine jewelry, moving it away from being merely a gift for special occasions to an essential expression of personal style and self-celebration.Founded by Noura Sakkijha, a third-generation jeweler, Mejuri is built on the belief that fine jewelry should be accessible every day without guilt. It is an invitation to celebrate your individuality—your style, your life, your everyday moments.With a robust online presence, an engaging app, and over 58 retail stores globally, Mejuri meets customers wherever they are. Our commitment to ethical sourcing, sustainability, and philanthropy reflects our core values and long-term vision.The Role:As a Retail Stylist at Mejuri, you are not just a salesperson; you play a crucial role in delivering a personalized shopping experience that redefines luxury. Acting as a trusted advisor, you will connect customers with exquisite jewelry that creates meaningful moments, embodying Mejuri’s dedication to excellence.Our Stylists foster a warm, inviting atmosphere where customers feel valued and empowered to make confident choices. With your expert product knowledge, a keen eye for style, and a passion for storytelling, you’ll assist clients in finding pieces that resonate with them while achieving key performance indicators such as sales, conversion, and customer satisfaction.Stylists at Mejuri are dynamic, creative, and driven. Join us in our mission to redefine luxury—one customer, one team member, and one extraordinary experience at a time.Customer Focus:Leadership: Set an example and ensure high-quality customer experiences by communicating, training, and maintaining team standards according to Mejuri’s Steps of Selling.Services: Promote and ensure a positive customer experience for our services, including piercing, engraving, and more.KPIs: Monitor OPH, SPH, and achieve a NPS of 85% or higher.Operations:Order Fulfillment: Support in-store sales, phone sales, or BOPIS as needed to ensure efficiency in operations.

Since its inception in 2015, Mejuri has transformed the concept of fine jewelry, making it not just a gift for special occasions, but a personal expression of style and identity. Founded by Noura Sakkijha, a third-generation jeweler, Mejuri believes that fine jewelry should be accessible and guilt-free, encouraging everyone to celebrate themselves every day.With a robust online presence, a dedicated app, and an expanding network of over 58 retail stores globally, Mejuri is committed to responsible sourcing, sustainable practices, and philanthropic efforts that align with our core values and vision for the future.The Role:As a key member of our store leadership team, the Floor Lead is instrumental in driving store success by ensuring exceptional customer service, promoting team development, and overseeing daily operations. This position serves as a vital presence on the sales floor, demonstrating outstanding interpersonal skills while embodying Mejuri’s values. A natural motivator and team player, the Floor Lead fosters an inspiring and dynamic environment for both staff and customers.At Mejuri, our retail leaders are engaging, agile, creative, and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.Customer:STACK: Lead by example, ensuring the quality of the in-store customer experience through effective communication, training, and adherence to Mejuri’s Steps of Selling.STACK Leadership: Maximize performance and achievement of Key Performance Indicators (KPIs) by driving personal performance and the engagement of the team.Services: Promote a positive customer experience and advocate for service offerings such as piercing and engraving.KPIs: OPH, NPS (85%Operations:Inventory: Participate in monthly inventory and cycle counts as needed, ensuring team readiness and operational efficiency.

Since its inception in 2015, Mejuri has transformed the landscape of fine jewelry, shifting the paradigm from a traditional gift to a modern expression of individuality and personal style.Founded by Noura Sakkijha, a third-generation jeweler, Mejuri operates on the belief that fine jewelry should be accessible for everyday wear, not just special occasions. It's about celebrating your unique style and life.With a robust online presence, an intuitive app, and over 58 retail locations across the globe, Mejuri is dedicated to ethical sourcing, sustainable practices, and philanthropic endeavors that align with our values and vision for the future.The Role:The Retail Stylist at Mejuri is more than just a sales associate; this role is essential in delivering a personalized, exceptional shopping experience that reflects our commitment to redefining luxury. As a trusted advisor, you will connect stunning jewelry pieces with the meaningful moments in our customers' lives, ensuring that every interaction embodies Mejuri's core values and dedication to excellence.Our Stylists cultivate a warm and inviting atmosphere where customers feel valued and empowered to make confident choices. With your extensive product knowledge, keen sense of style, and a passion for storytelling, you will help customers discover jewelry that resonates deeply with them while achieving key performance indicators such as sales, conversion rates, and customer satisfaction.At Mejuri, Stylists are dynamic, imaginative, and motivated. Join us in redefining luxury—one customer, one team member, and one outstanding experience at a time.Customer Engagement:STACK: Lead by example to ensure the quality of the in-store customer experience by communicating and training the team on Mejuri's Steps of Selling.Services: Promote our service offerings including piercing, engraving, and more to ensure a positive customer experience.Key Performance Indicators: Focus on OPH, SPH, and maintaining an NPS of 85% or higher.Operations:Order Fulfillment: Assist with back-of-house processes to support in-store sales, phone sales, and BOPIS, ensuring efficiency at all times.

Mejuri has been changing the way people think about fine jewelry since 2015. The company’s focus is on making jewelry a part of everyday life, not just something for special occasions. With over 58 retail locations worldwide, Mejuri connects with customers both in person and online, and places emphasis on ethical sourcing and sustainable practices. This part-time Retail Stylist role in London centers on creating a warm, personalized shopping experience that reflects Mejuri’s modern approach to luxury. Stylists help customers find jewelry that fits their style and celebrates meaningful moments, always keeping the brand’s values in mind. What you will do Guide customers as they select jewelry that matches their style and story Offer expert product knowledge and styling tips Build trust by acting as a knowledgeable advisor and storyteller Maintain an inviting retail space Work toward sales, conversion, and customer satisfaction goals Requirements Adaptable and engaging approach to customer service Creativity and a strong sense of personal style Motivation to achieve performance targets Ability to help customers feel confident in their choices This is a chance to join Mejuri’s London team and contribute to a new vision for luxury retail, one customer at a time.

Corgi Insurance is an AI-driven insurance provider focused on tech startups. Backed by $108M in funding and full regulatory approval as a licensed carrier, the company is expanding its London team and establishing new entities across the EU and UK. The Startup Operations Lead will work closely with the VP of Operations and senior management, taking on a broad set of responsibilities to help scale the business in London and beyond. Role overview Manage and organize administrative tasks, especially those related to EU expansion. Handle a variety of generalist duties across the London office and new business entities. Take full ownership of assigned tasks, ensuring they are completed thoroughly. Support operational needs for both day-to-day office functions and ongoing expansion projects. Escalate issues only when necessary, maintaining a proactive and solutions-oriented approach. Requirements Motivated and energetic, comfortable working in a startup environment. Collaborative team player with a willingness to take on a range of responsibilities. Adaptable and able to work through ambiguity without a set playbook. Dependable and trustworthy, with strong communication skills for open information sharing. Results-focused and eager to contribute to Corgi's mission. How the team works Quick decision-making and a bias toward action over perfection. Expect periods of high intensity, balanced with steady effort during quieter times. Team members are encouraged to bring solutions, not just highlight challenges. Internal competition is valued; high performers help raise the bar for everyone. This role is for those who want to build and make a significant impact. Behaviors that do not fit Office politics, blame-shifting, or gossip. Taking constructive feedback personally instead of using it for growth. Adding unnecessary processes instead of streamlining operations. Failing to follow through on commitments promptly. Compensation and details Role based in London, with options for on-site or hybrid work. Strong focus on supporting EU and UK expansion. Base salary: £55,000 to £90,000, plus equity designed to reward ownership and initiative.

Relay is at the forefront of transforming the logistics landscape in the digital age. With a remarkable backing of $35M from Europe's largest logistics Series A funding, led by pioneering investors like Plural, which boasts a diverse portfolio from fusion energy to space exploration, Relay is rapidly scaling, outpacing over 99.98% of venture-backed startups. We are curating an exceptionally talented team, setting a new standard within the logistics sector.Our Mission at Relay is to eliminate barriers to commerce. The current high delivery expenses serve as an invisible burden on e-commerce, influencing what products can be sold online and restricting participation. We aspire to create a future where goods flow freely among individuals, ensuring that the online shopping experience is effortless and accessible for all.Join Our Team• A dynamic team of ~110 individuals, with over half specializing in engineering, product development, and data analysis.• Over 45 advanced degrees in fields such as computer science, mathematics, and operations research.• We handle thousands of data points for each parcel, employing rigorous analysis and predictive modeling.• An intellectually stimulating environment characterized by first-principles thinking, rapid feedback loops, and constant experimentation.The OpportunityWe are seeking a Business Operations Lead—a proactive individual contributor role tailored for a hands-on operator. Reporting directly to Relay’s executive leadership, you will own high-context, cross-functional initiatives; enhance operational clarity and drive momentum; and facilitate critical decisions that may otherwise stagnate.This role emphasizes governance, reporting, and cross-team coordination, but it is fundamentally an operational position—distinct from project management. Your success will be gauged by practical execution and measurable outcomes, rather than plans, rituals, or status updates.As the Business Operations Lead at Relay, your responsibilities will include:Leading complex, cross-functional initiatives that span Delivery Squads, Commercial, Finance, and Operations. You will engage in cross-functional projects, consolidate information, and drive execution to completion.Serving as the initial point of contact for urgent, high-stakes Commercial or partner inquiries, performing root-cause analysis and delivering clear recommendations and trade-offs.Facilitating clarity in decision-making across the organization, ensuring that changes in tools and dashboards are well communicated and understood.

Join Us at ConveoAt Conveo, we are revolutionizing the way businesses conduct research. Our AI research platform provides quick, cost-effective, and high-quality insights for both consumer and B2B sectors. Leading brands leverage our AI video interview technology to enhance their marketing, product development, and research initiatives.Why This Role MattersTraditional research methodologies are often slow, costly, and lack depth, which hampers companies' ability to truly understand their customers. By addressing these challenges, we empower organizations to better serve their audiences.About Our TeamYou will become part of a dynamic team that combines exceptional passion and expertise in market research, engineering, and entrepreneurship. We are committed to excellence while enjoying the process.Our Work CultureWe prioritize our clients and their needs, consistently going above and beyond.We work diligently while ensuring that we have fun.To maintain high-quality outcomes, we operate with a streamlined team.Role OverviewAs the Financial Operations Lead, you will be the cornerstone of Conveo’s financial operations. This pivotal role requires you to transform our finance function into a robust and scalable operation capable of supporting our growth through Series B and beyond.You will take ownership of Conveo’s financial health, collaborating with leadership and founders to guide decisions on capital, revenue, expenses, staffing, and expansion. You will be the architect of our financial framework, ensuring accuracy and integrity in our financial records.This position calls for a seasoned professional with expertise in financial control and accounting, someone who can maintain meticulous oversight of Conveo’s financial affairs.

About Alo Yoga Alo Yoga encourages mindful movement and conscious living, aiming to enrich lives both in and out of the studio. The brand brings a studio-to-street approach, helping people carry awareness from practice into daily routines. Role Overview The Operations Lead joins the store leadership team at Battersea Power Station in London. This role focuses on improving profitability and streamlining store operations. Working closely with the Operations & Visual Manager, the Operations Lead delegates tasks, offers feedback, and helps guide the team toward strong results across all aspects of store operations. Key Responsibilities Manage inventory processes to ensure accuracy and reduce shrinkage. Coach and support team members to help them reach operational targets. Analyze performance, identify areas for improvement, and put strategic solutions in place. Create a positive workplace that values teamwork and collaboration.

MissionAt Neko Health, our mission is to transform healthcare from a reactive model of treating illness to a proactive approach focused on prevention. We leverage cutting-edge, non-invasive technology alongside clinical expertise to provide early, actionable health insights.Founded in 2018 by Hjalmar Nilsonne and Daniel Ek, Neko Health is a pioneering Swedish healthcare technology firm. Our vision is to reimagine patient experiences, utilizing advanced sensors and AI for preventative health and early detection. We have developed innovative medical scanning technology that facilitates broad, non-invasive health data collection, making it accessible and affordable for everyone. With headquarters in Stockholm, we offer the Neko Body Scan experience in major cities including Stockholm, London, and Manchester, and our team consists of over 500 dedicated professionals.Job Title: Lead OperatorHiring Manager: Clinic Area ManagerLocation: Neko Health Victoria, London, United Kingdom.Hours: Full-time, five days a week, with four days dedicated to management activities within the clinic and one day for service provision.Salary: To be discussed during the interview process.Applications close on Monday, 12th January 2026Key Management Responsibilities:Oversee the performance and development of clinic operators through regular one-on-ones and observations.Lead the recruitment process for clinic staff.Implement and cascade practice changes to ensure optimal operations.Maintain compliance with Clinical Standard Operating Procedures (SOPs) and protocols.Monitor key performance indicators (KPIs) to enhance service delivery.Supervise incident reporting and risk management processes.Evaluate the quality of medical care provided by operators.Provide constructive feedback to operators regarding their medical care performance.Assess rebooking rates and customer satisfaction metrics.Ensure optimal staffing levels to maintain consistent service availability.

Fever connects millions of people with live entertainment and cultural experiences worldwide. Every month, more than 300 million users in over 55 countries use Fever’s platform to discover events, while event creators access technology and insights to help them grow. Partners include organizations like Netflix, F.C. Barcelona, and Primavera Sound. Fever is supported by leading global investors. Role overview The Senior Onsite Operations Lead manages the execution of Fever’s most prominent live events in London. This role centers on operational excellence at the event site, ensuring smooth event delivery, strong team coordination, and reliable partner support. The position involves close work with Strategic Event Managers to turn operational plans into effective onsite action. This is a hands-on role for someone experienced in live event operations, confident leading teams, maintaining standards, and stepping in during challenging situations. What you will do Onsite leadership and execution Direct onsite execution for medium to large-scale events Serve as the main operational point of contact during live events Keep all event operations running smoothly, efficiently, and on schedule Team management (onsite staff) Oversee and coordinate onsite staff, including coordinators, temporary workers, and suppliers Clarify and communicate roles and responsibilities to all team members Location This position is based in London.

Role overview As the Office and Operations Lead at fuku in London, the focus is on ensuring the office runs efficiently each day. This role involves managing daily activities, improving internal processes, and fostering strong teamwork. The position calls for someone who can set high standards and guide the operations team toward continuous improvement. What you will do Oversee daily office operations to maintain a productive environment Find opportunities to refine and enhance existing processes Lead and support the operations team in their work Help scale operations and boost overall efficiency as the company grows Location This role is based in London, England, United Kingdom.

fuku is looking for a Strategy and Operations Lead in London. This role focuses on shaping major strategic projects and improving how the business operates each day. Collaboration with teams across the company is central, with a strong emphasis on efficiency and supporting growth. Main responsibilities Lead strategic initiatives that advance company objectives Refine operational workflows to increase productivity Coordinate efforts with colleagues across departments Apply data and analysis to guide decisions and enhance processes Location This position is based in London, England, United Kingdom.

Join Trinny London as a Retail Executive, where you will be at the forefront of delivering exceptional customer experiences. Your role will involve engaging with customers, showcasing our innovative beauty products, and ensuring a seamless shopping journey. We are looking for a dynamic individual who is passionate about beauty and retail.

WHY JOIN ALO?At ALO Yoga, we believe in the power of mindful movement. It’s not just a practice; it’s a philosophy that enriches lives both on and off the mat. By fostering awareness and connection, we empower our yogis to enhance their lives and uplift their communities. This is the essence of our mission: translating studio insights into everyday experiences.OVERVIEWThe Operations Lead is a pivotal member of our store leadership team, dedicated to driving profitability and operational efficiency. Collaborating closely with the Operations & Visual Manager, you will lead initiatives, delegate responsibilities, and provide constructive feedback to ensure optimal store performance and overall operational success.