About the job
About the Role
As a Lead Analyst at Wise, you will play a pivotal role in developing advanced systems that facilitate scalable, multi-regional processes. Your primary focus will be on identifying and authenticating customers while minimizing the potential for financial crime throughout their lifecycle. You will collaborate closely with Product, Engineering, Operations, and Compliance teams to enhance control effectiveness, streamline customer experience, and boost operational efficiency.
Your Responsibilities
Tackle the three core challenges of financial crime analytics: balancing risk, user friction, and operational costs. You will assess opportunities, model impacts on volume, cost, and risk, and analyze the effectiveness of control changes and operational experiments. Additionally, you'll quantify the reasons for document rejections and develop effective recovery prompts.
Design scalable platforms that provide sustainable, long-term solutions rather than short-term growth hacks.
Adopt a data-as-a-product mentality by collaborating with engineers to create well-instrumented systems that track end-to-end performance. You'll define and maintain authoritative datasets and dashboards covering onboarding funnels, manual reviews, document processing, and operational performance, while also enabling stakeholders to independently access self-serve data assets and documentation.
Engage with stakeholders by translating inquiries from CDD Operations, KYC Controls, Product, and Engineering into clear analytical frameworks, effectively communicating insights, trade-offs, and recommendations to shape future product outcomes.
This position is categorized as a Lead Analyst role. For further details regarding our Analytics Career Map and leveling structure, please click here.

